37
LCD SCREEN MESSAGE
PROBABLE CAUSE
ACTION
Check whether high or low
coercivity cards have been
specified.
Verify no debris is on the
card and replace with
another card.
Print Card does not Exist
An error has occurred during dual
side printing.
Press the clear button and
reprint the card.
Please Check Ink Ribbon
This error occurs when the printer
detects a problem with the ink
ribbon.
Press the Ribbon
Change/Menu button to
retract the print head.
Remove, inspect, or replace
the ink ribbon using the
instructions provided in
Chapter 2.
Verify the settings in the
Ribbon Type sub-menu
match the ink ribbon
installed in the printer.
Ribbon Empty
The printer ribbon has run out.
Install a new ink ribbon. See
Chapter 2.
Ribbon Type Incorrect
The printer ribbon installed in the
printer does not match the ribbon
type specified in the printer settings.
Enter User Mode on the
printer and change the
settings in the Ribbon Type
sub menu to match the
ribbon type installed in the
printer i.e. YMCK,
YMCKO, YMCKOK, etc.
Ribbon Wind up miss
The ink ribbon is not installed
correctly; the ribbon transport is
dirty; an improper card was used;
the engagement teeth on the bobbin
are broken.
Verify the ribbon installation
using the instructions in
Chapter 2. If the ribbon has
broke, clear tape may be
used to affix it back onto the
bobbin.
Clean the ribbon transport
using instructions in Chapter
4.
Verify you are not trying to
double print a card.
Inspect the bobbin. If the
bobbin is damaged, replace
it.
Interpreting LCD Jam Messages
If a card becomes jammed inside the printer, the LCD will indicate the approximate location of
where it is jammed. Try to eject the jammed card first by pressing the Clear button. If the card
does not eject automatically, refer to the following table for a list and cause of the LCD message.
Summary of Contents for PR5300
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Page 45: ...41 PR5300 Block Diagram Flip Turn Feeder Print Unit Encoder...
