203
Troubleshooting
Cannot upload
images to a smart
device that has a
wireless
connection
established with
the SnapBridge
app.
1
•
Perform the operations described below when uploading
automatically.
- Set
Network menu
M
Send while shooting
M
Still
images
in the camera to
Yes
.
- In the
A
tab of the SnapBridge app
M
Auto link
options
M
turn on
Auto link
.
–
- In the
A
tab of the SnapBridge app
M
Auto link
options
M
turn on
Auto download
.
–
- If
Network menu
M
Bluetooth
M
Send while off
in
the camera is set to
Off
, turn on the camera or change
the setting to
On
.
•
When there is a large number of images to upload during
Bluetooth communication, communication may be
disconnected while uploading images. If you turn the
camera off and then on again, it is reconnected to the smart
device. Image upload resumes if the camera is reconnected
to the smart device in the following situations.
- When
Network menu
M
Send while shooting
M
Still images
in the camera is set to
Yes
- When images are marked for upload in
Playback
menu
M
Mark for upload
in the camera
–
•
You may not be able to upload images or uploading may
be canceled while the camera is being operated.
–
Cannot perform
remote
photography from a
smart device that
has a wireless
connection
established with the
SnapBridge app.
1
•
You cannot perform remote photography when there is
no free space in the internal memory or memory card.
Delete unnecessary images or insert a memory card with
sufficient free space.
–
•
You may not be able to perform remote photography
while the camera is being operated.
–
Cannot download
still images at the
original size in the
SnapBridge app.
1
For
Send while shooting
and
Mark for upload
in the
camera, the size of images that are downloaded is restricted
to 2 megapixels. To download still images at their original
size, use
Download pictures
in the SnapBridge app.
–
Communication
quality is poor or
image upload
speed is extremely
slow when using
wireless connection
with the
SnapBridge app.
1
On the camera, try changing the channel in
Network
menu
M
Wi-Fi
M
Network settings
.
Problem
Cause/Solution
A
