198
Troubleshooting
Shooting Issues
Problem
Cause/Solution
A
Cannot switch to
shooting mode.
Disconnect the USB cable.
Cannot take
pictures or record
movies.
•
When the camera is in playback mode, press the
c
button, shutter-release button, or
b
(
e
) button.
•
When menus are displayed, press the
d
button.
•
The flash is charging while
K
is flashing.
•
Movies cannot be recorded when the camera is
connected to the Charging AC Adapter.
•
You cannot shoot while connected with an HDMI cable.
•
Insert a memory card with sufficient free space into the
camera.
•
The battery is exhausted.
The camera
cannot focus.
•
The subject is too close. Try shooting using the
Scene
auto selector
or
Close-up
scene mode, or the macro
close-up focus mode.
•
Incorrect focus mode setting. Check or change the setting. 63
•
The subject is hard to focus on.
•
Set
AF assist
in the setup menu to
Auto
.
•
The focus mode is set to
E
(manual focus).
•
Turn the camera off and then on again.
–
Colored stripes
appear on the
screen when
shooting.
Colored stripes may appear when shooting subjects with
repeating patterns (such as window blinds); this is not a
malfunction.
–