199
Troubleshooting
Images are
blurred.
•
Use the flash.
•
Increase the ISO sensitivity value.
•
Enable
Photo VR
when shooting still images. Enable
Movie VR
when recording movies.
•
Use a tripod to stabilize the camera (using the self-timer
at the same time is more effective).
Bright specks
appear in images
captured with flash.
Flash is reflecting off particles in the air. Lower the flash, and
set the flash mode setting to
W
(off).
Flash does not fire.
•
The flash is lowered.
•
The flash does not fire with certain shooting modes or
when using certain settings in other functions.
Digital zoom
cannot be used.
•
Digital zoom
is set to
Off
in the setup menu.
•
Digital zoom cannot be used with certain shooting
modes or when using certain settings in other functions.
Image size
not
available.
Image size
cannot be selected with certain shooting
modes or when using certain settings in other functions.
No sound when
the shutter is
released.
Off
is selected for
Shutter sound
in
Sound settings
in the
setup menu. No sound is produced with some shooting
modes or settings, even when
On
is selected.
AF-assist
illuminator does
not light.
Off
is selected for the
AF assist
option in the setup menu.
AF-assist illuminator may not light depending on the
position of the focus area or the current shooting mode,
even when
Auto
is selected.
Images appear
smeared.
The lens is dirty. Clean the lens.
Colors are
unnatural.
White balance or hue is not adjusted properly.
Randomly spaced
bright pixels
(“noise”) appear in
image.
The subject is dark and the shutter speed is too slow or ISO
sensitivity is too high. Noise can be reduced by:
•
Using the flash
•
Specifying a lower ISO sensitivity setting
Problem
Cause/Solution
A