Installation and User Guide of Board
Ideas of Interaction
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The Interactive whiteboard is installed for the first time.
The relative locations between the projector and the whiteboard changed.
The whiteboard driver changed. For example, the driver program is reinstalled or upgraded, and the
computer is upgraded.
When the software start, a prompt "Communication with the
whiteboard failed. Check that the whiteboard is correctly
connected to the computer". In this case, what should I do?
Please insure that the USB cable connected are provided by NANHAO (Beijing) Science and Technology
Co., Ltd, and check whether the USB cable has been connected properly.
Check whether the Interactive whiteboard works normally. (The indicator of the Interactive
Whiteboard can help you to detect, green color means you’ve got an active working status quo, other
wise, please pull out and reconnect the USB cable).
Check whether COM1 to COM4 serial interfaces are used. The whiteboard has to use one of the serial
interfaces.
Uninstall the Driver and restart your computer before reinstall it.
Why certain anchor points cannot be noticed when I locate the
whiteboard?
The image is beyond the projection area due to incorrect horizontal or vertical adjustment of the
projector.
The image displayed is incomplete because the resolution of the computer is not set the same as that
of the projector.
How to transmit data between the whiteboard and the computer
over a long distance?
You can choose the 25-meter-long USB cable which is one of optional accessories provided by NANHAO
(Beijing) Science and Technology Co., Ltd
You can install the special wireless transmission module developed by NANHAO (Beijing) Science and
Technology Co., Ltd and the validity of transmission distance is from 30 to 100 meters.
please contact our local reseller or contact us by e -mail to
, or call our
