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Nova300 - ADSL wireless modem router
Nova300 - ADSL wireless modem router
1.
What information should I have to access Internet via the ADSL uplink?
If you have DSL broadband service, you might need the following information to set up your modem
router.
• Active Internet service provided by an ADSL account
• The ISP configuration information for your DSL account
• ISP login name and password
• Fixed or static IP address
Depending on how your ISP set up your Internet account, you could need to know the Virtual path identi-
fier (VPI) and virtual channel identifier (VCI) parameters for a manual setup.
2.
I cannot access the device's management interface. What should I do?
1. Verify the physical connection (namely, the Ethernet cable) between your PC and the device.
For details, see
Hardware Installation
section.
2. Double check the TCP/IP settings on your PC. For details, see
Appendix 1.
Configure PC
hereof.
3. Press the
Reset
button on the device and then re-access the management interface.
4. Change the Ethernet cable that connects your PC and the device.
5. Try accessing device management interface from other PCs, smart phones or iPads.
6. Connect your PC alone to one of the LAN ports on the device.
3.
I forgot the wireless security key. What should I do? (How do I configure or change the
security key?)
1. Try the default security key, which can be seen from the label attached to the
device bottom.
2. If step 1 that works, access the device web manager and customize a new security key.
3. If step 1 does not work, press the Reset button on the device to restore factory default
settings. And then log in to the device web manager to customize a new security key.
4.
My notebook is unable to search wireless networks, what should I do?
1. Verify that wireless service is enabled on your notebook by checking the wireless
hardware or software button on your notebook. The hardware button is usually located on the
side of your notebook. Note that some notebooks may not have such hardware button.
Software button can be implemented by pressing .
Fn
is situated on the bottom left corner
of your or may be any key between
F1-F12
depending on what type of keyboard you
are using.
2. Log in to the device, select
Advanced-> Wireless-> Basic
and change the wireless network
name (SSID). Then search again.
3. Follow below steps to verify that wireless service is enabled on your notebook (for Windows XP
OS only).
From the desktop, right-click on the
My Computer
icon and select
Manage
. Select
Services and
Applications
, double click Services and view the status of
Wireless Zero Configuration
. If
Status
dose
not display
Started
, right click the
Wireless Zero Configuration
and select
Start
; if
Startup Type
displays
Disabled
, right click the
Wireless Zero Configuration
, select
Properties
; from the
Startup Type
drop-down list box, select
Automatic
and then click
Start
in
Service Status
.
5.
Why I cannot connect to the searched wireless network?
1. Verify that you entered a correct security key.
2. Log in to the device, select
Advanced-> Wireless
and change the wireless network name
(SSID). Then connect again.
3. Log in to the device, select
Advanced-> Wireless-> Security
and change the security settings.
Then connect again.
6.
Where should I place the wireless device for optimum performance?
1. Place it in the center to extend wireless coverage as far as possible.
2. Never place the device near metal objects or in direct sunshine.
3. Keep it far away from devices that use the 2.4 GHz radio wave frequency to transmit and
receive data, such as 802.11g/n wireless network devices, electronic devices such as cell
phones, radio transmitters, Bluetooth, cordless phones, fax machine, refrigerator and
microwaves to avoid electronic interference.
Appendix 3 FAQs
