Nextel BlackBerry 7510 User Manual Download Page 133

Page: 133 / 146

Troubleshooting

BlackBerry Wireless Handheld

133

Some handheld

applications do not

work.
For example, the

handheld does not

send or receive

messages, the phone

does not work, or the

browser icon does not

appear on the home

screen.

The wireless radio is off.

Click the

Turn Wireless

icon.

The handheld is not in an

area of wireless

coverage.

Return to an area of

wireless coverage.

The battery is too low.

Charge the handheld.
Refer to the

Getting

Started and Quick

Reference Card.

The SIM card is not

inserted correctly.

Reinsert the SIM card.
Refer to the

Getting

Started and Quick

Reference Card

The handheld is not

registered with the

wireless network.

Verify the registration

status in the

Active

Network

field.

Refer to page 112.
Register with the network.
Refer to page 112.
Contact Nextel Customer

Care.

The wireless network is

experiencing difficulties.

Contact Nextel Customer

Care.

Your Nextel service plan

does not support the

phone or browser.

Contact Nextel Customer

Care.

Your handheld is in

Phone Only mode.

Set the

Phone Only

field

Refer to page 66.

Issue

Possible cause

Possible solution

Summary of Contents for BlackBerry 7510

Page 1: ...BlackBerry Wireless Handheld from Nextel User Guide ...

Page 2: ...more of the following U S patents 6 278 442 6 271 605 6 219 694 6 075 470 6 073 318 D445 428 D433 460 D416 256 Other patents are registered or pending in various countries around the world Visit www rim com patents shtml for a current listing of applicable patents Nextel the Nextel logo Nextel Online Nextel Direct Connect Direct Connect Push To Talk PTT and all other Nextel product and or service ...

Page 3: ...ssages 22 Deleting messages 22 Reconciling email messages 24 Filing email messages 25 Searching the messages application 26 Marking messages 29 Address book 31 Adding contacts 32 Managing the address book 35 Setting address book options 38 Phone 41 Making phone calls 42 Answering phone calls 45 Using phone features 46 Using speed dial 49 Managing call logs 51 Setting phone options 53 Setting call ...

Page 4: ...ct Connect calls 65 Setting Direct Connect options 66 Browser 67 About the handheld browsers 68 Configuring a browser 68 Browsing web pages 69 Using bookmarks 73 Managing the browser 78 Setting browser options 80 Calendar 81 Navigating in the calendar 82 Managing appointments and meetings 84 Setting calendar options 91 Other applications 93 Tasks 94 MemoPad 96 Calculator 98 Alarm 99 Games 100 Bric...

Page 5: ... Time 109 Firewall 110 Localization 111 Message services 111 Network 112 Owner 113 Profiles 113 Screen Keyboard 117 Security 118 Service book 122 SIM card 122 SMS 123 Status 123 TLS 123 WTLS 124 Reference 127 Icons 128 Troubleshooting 132 Maintenance 134 Index 135 ...

Page 6: ......

Page 7: ...1 Messages This section provides information on the following topics Email and PIN messages SMS messages Managing messages ...

Page 8: ... also see the following items in the messages application saved draft messages filed messages call logs saved web pages SMS messages Refer to Icons on page 128 for a list of icons that identify each type of item in the messages application Opening messages You can receive email messages from any email account and you can receive PIN messages from other BlackBerry handheld users Long messages are s...

Page 9: ...elect Address screen appears 4 Click Use Once at the top of the screen A menu appears Tip If on the Message List Options screen you set the Auto More field to No you can request more of a long message manually In the open message click the trackwheel A menu appears To request the next section of the message click More To request the rest of the message click More All Refer to Set message options o...

Page 10: ...ears 8 Click Continue 9 In the Subject field type a subject 10 Press the Enter key 11 Type a message 12 Click the trackwheel A menu appears Tip To add additional contacts to your message click the trackwheel Click Add To Add Cc or Add Bcc Repeat steps 2 through 6 Tip To send the message from a specific service for example Desktop or Web Client scroll to the top of the message In the Using field pr...

Page 11: ...ok 1 Open the address book application The Find screen appears 2 Click a contact A menu appears 3 Select one of the following options To send an email message click Email contact name To send a PIN message click PIN contact name 4 In the Subject field type a subject 5 Press the Enter key 6 Type a message 7 Click the trackwheel A menu appears 8 Click Send The message is sent Send an email message u...

Page 12: ...o only the sender click Reply To reply to the sender and all recipients of the original message click Reply To All 6 Type a message 7 Click the trackwheel A menu appears 8 Click Send The message is sent Forward a message 1 Open the messages application The Messages screen appears 2 Click a message A menu appears 3 Click Forward The Select Address screen appears 4 Click a contact A menu appears 5 S...

Page 13: ...u appears 3 Click Open The message appears 4 Click the trackwheel A menu appears 5 Click Resend The message is sent Edit and resend a message 1 Open the messages application The Messages screen appears 2 Click a sent message A menu appears 3 Click Open The message appears 4 Click the trackwheel A menu appears 5 Click Edit The message appears 6 Edit the message 7 Click the trackwheel A menu appears...

Page 14: ...lowing options To send an email message click Compose Email The Select Address screen appears To send a PIN message click Compose PIN The Select Address screen appears 4 Click a contact A menu appears 5 Select one of the following options To send an email message click Email contact name To send a PIN message click PIN contact name 6 Type a message 7 Click the trackwheel A menu appears 8 Click Att...

Page 15: ...k the trackwheel A menu appears 12 Click Send The message and attachment are sent Open an address book attachment 1 In a message with an address book attachment place your cursor in the name of the address book attachment Open email message with address book attachment 2 Click the trackwheel A menu appears ...

Page 16: ...zip html doc ppt pdf wpd txt or xls file extension Prerequisite To open file attachments with a doc ppt pdf wpd txt or xls file extension the following requirements must be met Your handheld must be enabled for attachment service on a BlackBerry Enterprise Server version 3 6 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2 2 or later for Lotus Domino To open file attachm...

Page 17: ...n a message with a file attachment click the trackwheel A menu appears 2 Click Open Attachment The Attachment screen appears 3 Click Full Content A menu appears Spreadsheet format Document format Tip To request the content for a table of contents item click the item A menu appears Click Retrieve The content appears Note If you retrieve a pdf file that is password protected you must type the passwo...

Page 18: ... a cell click View Cell Set file attachment options 1 In a file attachment click the trackwheel A menu appears 2 Click Options The Options screen appears 3 In the following fields press the Space key until the preferred option appears Tip In document format links appear as underlined text To open a table click a table link A menu appears Click Retrieve Field Description Default Sheet Outline Cells...

Page 19: ...hments 9 Cache Size Set how much handheld memory can be used by attachments that you have viewed on your handheld 500KB Prerequisite To set the Hide Filed Messages and Delete On options your handheld must be integrated with an email account using the BlackBerry Enterprise Server or BlackBerry Desktop Redirector To set the Wireless Reconcile and Conflicts options one of the following requirements m...

Page 20: ... whether you are prompted before messages are deleted Yes Hide Filed Messages Set whether the Messages screen displays filed email messages Yes Consider PIN Level 1 Set whether PIN messages are considered as high importance messages Yes Auto More Set whether the next section of a long message or attachment is delivered to your handheld automatically Yes Delete On Set whether email messages are del...

Page 21: ...l has enabled for SMS Opening SMS messages Open an SMS message 1 Open the messages application The Messages screen appears 2 Click an SMS message A menu appears 3 Click Open The message appears Setting SMS message options 1 Open the options application The Options screen appears 2 Click SMS The SMS screen appears Field Description Default Importance Set the priority level of the message Normal Tip...

Page 22: ...ssages screen appears 2 Click a message A menu appears 3 Click Save The message is saved Deleting messages You should delete unnecessary messages from your handheld If your handheld memory is full your handheld deletes the oldest messages from the messages application to accommodate new ones Field Description Default Leavemessages on SIM Card Set whether SMS messages are saved on your SIM card You...

Page 23: ...elete messages from the messages application open the messages application The Messages screen appears To delete saved messages open the saved messages application The Saved Messages screen appears 2 Click a date A menu appears 3 Click Delete Prior A dialog box appears 4 Click Delete The messages are deleted Note If on the Message List Options screen the Delete On option is set to Mailbox Handheld...

Page 24: ...op Software to reconcile your handheld and desktop messages Refer to the Desktop Software Intellisync Help for more information Prerequisite To delete messages from the Deleted Items folder on your computer the following requirements must be met Your handheld must be enabled for wireless email reconciliation on the BlackBerry Enterprise Server version 3 6 or later for Microsoft Exchange Refer to S...

Page 25: ...n appears Tip If wireless email reconciliation is enabled on your handheld and there are messages that have not been reconciled between your desktop and handheld you can reconcile email messages manually Open the messages application The Messages screen appears Click the trackwheel A menu appears Click Reconcile Now Prerequisite To file email messages the following requirements must be met Your ha...

Page 26: ...Open the search messages application The Search screen appears Tip To expand a folder on the Select Folder screen click a folder with a plus sign beside it A menu appears Click Expand To collapse a folder click a folder with a minus sign beside it A menu appears Click Collapse Tip To display filed messages on the Messages screen set the Hide Filed Messages option on the Message List Options screen...

Page 27: ...or in the subject of messages Message Type text that the handheld should search for in the body of messages or phone call notes Field Description Default In Set the address field in which you want to search Any Address Field Folder Set the folder in which you want to search To select a folder press the Space key The Select Folder screen appears Click a folder A menu appears Click Select Folder All...

Page 28: ...ed searches appear 4 Click a search A menu appears 5 Select one of the following options To view the search criteria click Select Search To edit the search criteria click Edit Search Edit the search criteria Click the trackwheel A menu appears Click Save To delete the search click Delete Search A dialog box appears Click Delete Search for a message by sender recipient or subject 1 Open the message...

Page 29: ... subject as the selected message click Search Subject Messages screen menu Search Sender item Marking messages Mark a message as unopened or opened 1 Open the messages application The Messages screen appears 2 Click a message A menu appears 3 Select one of the following options To mark the message as opened click Mark Opened To mark the message as unopened click Mark Unopened Mark messages prior t...

Page 30: ...1 Messages 30 User Guide 2 Click a date A menu appears 3 Click Mark Prior Opened All messages prior to the selected date are marked as opened ...

Page 31: ...2 Address book This section provides information on the following topics Adding contacts Managing the address book Setting address book options ...

Page 32: ...top email program if your handheld is integrated with an email account using the BlackBerry Enterprise Server Refer to the Desktop Software Backup and Restore Help for more information Field Description Salutation Type a salutation for example Mr Ms Dr First Type a first name Last Type a last name Email Type an email address Press the Space key to insert the at sign press it again to insert a peri...

Page 33: ...umber Type a DC number in the format Area ID Network ID MemberID You must include the character for the number to dial correctly Type a Direct Connect Talkgroup identification number in the format TalkgroupID You must include the character for the number to dial correctly Fax Type a fax number PIN Type a BlackBerry handheld personal identification number Address 1 Type a street address Address 2 T...

Page 34: ...Add Member The Select Address screen appears 7 Click a contact A menu appears 8 Click Continue The New Group screen appears with the contact added as a new member 9 To add more contacts to your group repeat steps 5 through 8 10 Click the trackwheel A menu appears 11 Click Save Group The group is saved Add contact information from the Messages screen You can add a sender s email address or PIN from...

Page 35: ...s Book The New Address screen appears 4 Type contact information 5 Click the trackwheel A menu appears 6 Click Save The contact is saved Add contact information from a link Links appear as underlined text 1 Click an email address or phone number link A menu appears 2 Click Add To Address Book The New Address screen appears 3 Type contact information 4 Click the trackwheel A menu appears 5 Click Sa...

Page 36: ...act is saved Edit a group 1 Open the address book application The Find screen appears 2 Click a group A menu appears 3 Click Edit Group The Edit Group screen appears 4 Click a contact A menu appears 5 Select one of the following options To delete the contact click Delete Member A dialog box appears Click Delete Proceed to step 8 To replace the contact with another contact click Change Member The S...

Page 37: ...ct or group is deleted Search for a contact in a remote address book You can search for contact information in your company s Global Address List or Notes Address Book 1 Open the address book application The Find screen appears 2 Type a contact name 3 Click the trackwheel A menu appears 4 Click Lookup The Find screen displays the search status and indicates when the search is complete 5 Click the ...

Page 38: ...item Description Lookup Specify or edit search criteria Resolve Add the selected contact to your address book temporarily Add Add the selected contact to your address book Add All Add all the contacts to your address book Delete Delete the selected contact from the search results Delete Lookup Delete the search results View Display the selected contact information Get More Results Request more sea...

Page 39: ...ns BlackBerry Wireless Handheld 39 5 Click the trackwheel A menu appears 6 Click Save The options are saved Allow Duplicate Names Set whether the same name can appear more than once in your address book Yes Field Option Default ...

Page 40: ...2 Address book 40 User Guide ...

Page 41: ...able on your handheld Contact Nextel Customer Care for more information on available services This section provides information on the following topics Making phone calls Answering phone calls Using phone features Managing call logs Setting phone options Viewing phone and Direct Connect information ...

Page 42: ...ber 3 Press Enter The phone number is dialed Prerequisite To make a phone call the following requirements must be met The wireless coverage indicator must show a level of wireless coverage NXTL NxTL NXTl NXtl or Nxtl must appear with the wireless coverage indicator on the Home screen Note If you are using a headset insert the headset connector into the headset jack on the side of the handheld ...

Page 43: ... Phone screen appears 2 Press and hold a key that is assigned to the contact or phone number that you want to call The phone number is dialed 3 To end the call press and hold the Escape button Call a contact that appears on your Phone screen The Phone screen lists the contact names or phone numbers for the last 30 calls that you made 1 Click the Phone icon The Phone screen appears 2 Click a contac...

Page 44: ...ialed 5 To end the call press and hold the Escape button Call a contact using a link Links appear as underlined text 1 Click a phone number link A menu appears 2 Click Call The phone number is dialed 3 To end the call press and hold the Escape button Call an emergency phone number You can call an emergency phone number even when your handheld is locked or the SIM card is not inserted If you call a...

Page 45: ...Escape button Answering phone calls Answer a call 1 In the dialog box that appears when you receive a call select one of the following options 2 To end the call press and hold the Escape button Option Description Answer Answer the incoming call Answer and Hold Answer the incoming call and place it on hold Answer Drop Current End the current call and answer the incoming call Answer Hold Current Pla...

Page 46: ...f click the trackwheel A menu appears Click Speakerphone Off The call is broadcast through the earpiece Place a phone call on hold 1 During a call click the trackwheel A menu appears 2 Click Hold The phone call is placed on hold Tip To adjust the volume while you are using another handheld application click the trackwheel A menu appears Click Volume Roll the trackwheel up or down to change the vol...

Page 47: ...you are connected to two phone calls and you want to alternate between them you can swap calls 1 During a call click the trackwheel A menu appears 2 Click Swap The calls are swapped Make a three way phone call You can talk to two contacts at one time using your phone 1 During a call click the trackwheel A menu appears 2 Click New Call The Select Address screen appears and the current call is place...

Page 48: ... The Home screen appears Dial letters in phone numbers Your handheld enters number lock mode on the Phone and Active Call screens To type letters on these screens select one of the following options Τo type one letter press the Alt key Press the letter key To type multiple letters press the Right Shift key the Alt key Your handheld enters character mode To turn off character mode press the Right S...

Page 49: ... of the following options If the contact or phone number to which you want to assign a speed dial letter is listed on the Phone screen select the phone number If the contact or phone number to which you want to assign a speed dial letter is not listed on the Phone screen type the phone number 3 Press and hold any unassigned letter key A dialog box appears 4 Click OK The number is added to the spee...

Page 50: ...ial Numbers screen appears 4 Select a contact or phone number 5 Click the trackwheel A menu appears 6 Click Edit The Select Address screen appears 7 Click a contact or type a phone number A menu appears 8 Click Speed Dial contact name The contact or phone number associated with that speed dial letter is changed Remove a phone number from the speed dial list 1 Open the phone The Phone screen appear...

Page 51: ...l including the date and time duration caller or recipient information and any phone call notes Open a call log 1 Open the messages application The Messages screen appears 2 Click a call log A menu appears 3 Click Open The view call log screen appears Tip To remove a phone number from the speed dial list quickly on the Phone screen select the contact or phone number Click the trackwheel A menu app...

Page 52: ...The View Call Log screen appears 4 Click the trackwheel A menu appears 5 Select one of the following options To create call notes click Add Notes Type call notes To edit call notes click Edit Notes Edit the call notes 6 Click the trackwheel A menu appears 7 Click Save Notes The call notes are saved Tip If you use a headset with the handheld you can add call notes during a call Click the trackwheel...

Page 53: ... menu appears 8 Click Send The call log is forwarded Delete a call log 1 Open the messages application The Messages screen appears 2 Click a call log A menu appears 3 Click Delete A dialog box appears 4 Click Delete The call log is deleted Setting phone options Setting call logging You can set whether phone and Direct Connect call logs appear on the Messages screen Set call logging 1 Click the Pho...

Page 54: ...appears 6 Click Edit The Edit Forwarding Profile screen appears 7 Type a phone number 8 Click the trackwheel A menu appears Field Description Default Show Logs In Message List Set whether call logs appear on the Messages screen Yes Log These Call Types Set which types of calls generate a call log Selected Prerequisite To set and enable call forwarding profiles your SIM card must be provisioned for...

Page 55: ...e To disable the call forwarding profile click Disable Setting call waiting Set whether you are notified of incoming phone calls during a phone call Set call waiting 1 Click the Phone icon The Phone screen appears 2 Click the trackwheel A menu appears 3 Click Options The Phone Options screen appears 4 Click Call Waiting The Call Waiting screen appears 5 In the following field press the Space key u...

Page 56: ...enu appears 7 Click Save The options are saved Field Description Default Auto Answer Set whether phone calls are answered automatically when you remove your handheld from the holster Never Auto Hangup Set whether phone calls end when you insert your handheld in the holster Into Holster Confirm Delete Set whether you are prompted before phone numbers and contacts are deleted from the Phone screen Y...

Page 57: ...e icon The Phone screen appears 2 Click the trackwheel A menu appears 3 Click Options The Phone Options screen appears 4 Click Smart Dialing The Smart Dialing screen appears 5 In the following fields type general smart dialing information Set corporate smart dialing options 1 Click the Phone icon The Phone screen appears 2 Click the trackwheel A menu appears 3 Click Options The Phone Options scree...

Page 58: ...scription Call Type the main phone number of a corporation that you call frequently If you have set general smart dialing options you do not need to specify an area or country code Field Description Default Wait For Set how long your handheld waits before dialing extensions This option applies to extensions of the phone number that you specified in the Call field 2 seconds Extension Length Set a d...

Page 59: ...owing field press the Space key until the preferred option appears 6 Click the trackwheel A menu appears Additional Numbers Type any additional numbers for your voice mail for example a password or an extension number Prerequisite To use text telephone the following requirements must be met Your Nextel service plan must support TTY devices Your TTY device must operate at 45 45 bps The handheld doe...

Page 60: ...ne icon The Phone screen appears 2 Click the trackwheel A menu appears 3 Click Status Reset call timers 1 Click the Phone icon The Phone screen appears 2 Click the trackwheel A menu appears 3 Click Status The Phone Info screen appears 4 Click a timer A menu appears 5 Select one of the following options To clear the timer click Clear Timer To clear all phone and Direct Connect timers click Clear Al...

Page 61: ...4 Nextel Direct Connect This section provides information on the following topics About Direct Connect Making Direct Connect calls Answering Direct Connect calls Setting Direct Connect options ...

Page 62: ...s and Direct Connect calls to a single contact or if your Nextel service plan supports Group Connect you can make calls to talk groups that you have joined Make an alert 1 Click the Phone icon The phone screen appears 2 With your cursor in the field at the top of the screen type a DC number in the format AreaID NetworkID MemberID 3 Click Alert The Ready to Alert dialog box appears Prerequisite To ...

Page 63: ...ox appears Make a Direct Connect or Group Connect call 1 Click the Phone icon The Phone screen appears 2 Select one of the following options To make a Direct Connect call type a DC in the format AreaID NetworkID MemberID To make a Group Connnect call type and then type the number of a talk group that you have joined 3 Press the PTT button The handheld beeps and the call is made 4 Press and hold th...

Page 64: ...to speak to your contact or group 6 Release the PTT button to listen to your contact or group 7 To end the call press and hold the Escape button or wait six seconds for the call to disconnect automatically Make a Direct Connect or Group Connect call from the phone screen 1 Click the Phone icon The Phone screen appears 2 Select a contact for whom you have saved a DC or talk group number 3 Press the...

Page 65: ...r the call to disconnect automatically Answer an alert 1 Press the PTT button The Active Call screen appears 2 Press and hold the PTT button to speak to your contact 3 Release the PTT button to listen to your contact 4 To end the call press and hold the Escape button or wait six seconds for the call to disconnect automatically Queue an alert 1 In the Alert From dialog box click Queue The alert app...

Page 66: ...g Refer to Profiles on page 113 for more information On Phone Only Set whether you want to use only the phone application on your handheld If you set this field to Yes the email browser and Direct Connect features will not be available on your handheld No Silence DC Call Alerts Set whether you want to ignore incoming Direct Connect alerts No Silence Direct Connect Set whether you want to ignore in...

Page 67: ...ot be available on your handheld Contact Nextel Customer Care for more information on available services This section provides information on the following topics About the handheld browsers Configuring a browser Browsing web pages Using bookmarks Managing the browser Setting browser options ...

Page 68: ...lick Options The Browser Options screen appears 4 Click Browser Configuration The Browser Configuration screen appears 5 In the Home Page Address field type a web page address 6 In the following fields press the Space key until the preferred option appears Prerequisite To use the BlackBerry Browser the following requirement must be met Your handheld must be enabled for Mobile Data Service on a Bla...

Page 69: ...2 Click the trackwheel A menu appears 3 Click Go To A dialog box appears 4 In the Go To field type a web page address Content Mode Set the type of content that your browser accepts Warning Do not change the information in any other fields on this screen Prerequisite To browse web pages the following requirements must be met The wireless coverage indicator must show a level of wireless coverage NXT...

Page 70: ...eb page request 1 While a web page is loading click the trackwheel A menu appears 2 Click Stop The browser stops requesting the web page Navigate on a web page Navigation on a web page varies according to the layout of each page A web page can contain customized menu items or links Tip Press the Space key to insert a period Press a Shift key the Space key to insert a slash mark Tip To open a web p...

Page 71: ...d a page click Forward View images on a web page 1 On a web page click an image or image placeholder A menu appears 2 Select one of the following options To view the image on its own page click Full Image To load more images on the web page click More Images To load all the images on the web page click All Images Refresh a web page You can refresh a web page to view the most current information or...

Page 72: ... the Messages screen View the address of a web page You can view the address or URL of a web page while you browse it 1 On a web page click the trackwheel A menu appears 2 Click Page Address The Address dialog box displays the address of the web page View the security settings for a web page 1 On a web page click one of the following icons A dialog box displays security setting information Tip To ...

Page 73: ...handheld Using bookmarks You can save the addresses of your favorite web pages as bookmarks Bookmarks appear in the browser on the Bookmarks screen Note You are solely responsible for the selection implementation and performance of any third party applications that you use with the handheld or desktop software Research In Motion does not in any way endorse or guarantee the security compatibility p...

Page 74: ...eate in Set the folder in which the bookmark is saved To set a different folder click Change Folder The Bookmarks screen appears Click a folder A menu appears Click Select Folder Refer to Create a folder for bookmarks on page 76 for more information Browser Bookmarks Make Available Offline Set whether you can view the web page when you are not connected to the wireless network When you view a web ...

Page 75: ...eb page Edit a bookmark 1 In a browser click the trackwheel A menu appears 2 Click Bookmarks The Bookmarks screen appears 3 Click a bookmark A menu appears 4 Click Edit Bookmark A dialog box appears 5 Edit the bookmark Bookmarks screen Editing a bookmark 6 Click Accept The edited bookmark is saved Note To change the Make Available Offline option you must create the bookmark again Refer to Create a...

Page 76: ...ve Bookmark The Select Destination Folder screen appears Click a folder A menu appears Click Select Folder Delete a bookmark 1 In a browser click the trackwheel A menu appears 2 Click Bookmarks The Bookmarks screen appears 3 Click a bookmark A menu appears 4 Click Delete Bookmark A dialog box appears 5 Click Delete The bookmark is deleted Create a folder for bookmarks You can create folders within...

Page 77: ...ype a name for the folder 8 Click OK The folder is saved Rename a folder for bookmarks 1 In a browser click the trackwheel A menu appears 2 Click Bookmarks The Bookmarks screen appears 3 Click the trackwheel A menu appears 4 Click View Bookmark Subfolders The Bookmarks screen appears 5 Click a folder A menu appears 6 Click Rename Folder A dialog box appears 7 In the Enter subfolder name field type...

Page 78: ...el A menu appears Click Move Up To move to the Bookmarks folder click the trackwheel A menu appears Click Go to Root Managing the browser Close a web page 1 In a browser press the Escape button The previous screen appears Hide the browser You can hide the browser so that you can use other applications on your handheld 1 In a browser click the trackwheel A menu appears 2 Click Hide The previous scr...

Page 79: ...up to ten items 1 In the browser click the trackwheel A menu appears 2 Click Options The Browser Options screen appears 3 Click General Properties The General Properties screen appears 4 Click the trackwheel A menu appears 5 Select one of the following options To clear rendered pages click Clear Page Cache To clear server data click Clear Raw Data Cache To clear rendered pages and server data clic...

Page 80: ...tions The Browser Options screen appears 3 Click General Properties The General Properties screen appears 4 In the following check boxes press the Space key to select or clear the option 5 Click the trackwheel A menu appears 6 Click Save Options The options are saved Icon Description The browser is connected to the wireless network The browser is not connected to the wireless network Field Descrip...

Page 81: ...6 Calendar This section provides information on the following topics Navigating in the calendar Managing appointments and meetings Setting calendar options ...

Page 82: ...ackwheel A menu appears 3 Select one of the following options To view your schedule for one day click View Day To view a list of your appointments and meetings grouped by day click View Agenda To view your schedule for one week click View Week To view your schedule for one month click View Month Day format Agenda format navigation bar ...

Page 83: ...ent date appears View a specific date 1 Open the calendar The calendar appears 2 Click the trackwheel A menu appears 3 Click Go to Date A dialog box appears 4 In the Go to Date field press the Space key until the preferred options appear 5 Click the trackwheel The date appears Week format Month format Tip To change days quickly in Day format scroll to the navigation bar Click a day ...

Page 84: ...e an appointment or meeting click Next Day To view the previous day on which you have an appointment or meeting click Prev Day Week To view the next week click Next Week To view the previous week click Prev Week Month To view the next month click Next Month To view the previous month click Prev Month To view that month in the next year click Next Year To view that month in the previous year click ...

Page 85: ...ntment screen 4 In the following fields type the appointment information 5 In the following fields press the Space key until the preferred option appears Field Description Subject Type the subject of the appointment Location Type the location of the appointment Field Description Default All Day Event Set whether the appointment occupies a full day cleared Start Set the date and time when the appoi...

Page 86: ...n which the appointment occurs Selected Time Zone Reminder Set the amount of time in advance that your handheld notifies you of the appointment If you do not want to be notified set this field to None 15 Min Recurrence Set whether you want the appointment to recur regularly such as on a daily weekly or monthly basis None Every Set the frequency of the appointment End Set the date on which the seri...

Page 87: ...nd time of the appointment 6 Click the trackwheel The appointment is saved Tip Do not invite yourself to the meeting You are already registered as the meeting creator Warning If you turn off the handheld by clicking the Turn Power Off icon the handheld does not turn on to notify you of calendar reminders To have the handheld turn on to notify you of a calendar reminder select one of the following ...

Page 88: ...appear Open a meeting from the Messages screen 1 On the Messages screen click a meeting invitation or response A menu appears 2 Click Open The meeting invitation or response appears 3 At the bottom of the screen click Meeting Request or Meeting Response A menu appears 4 Click Open Attachment The details of the meeting appear Accept or decline a meeting invitation Meeting invitations appear as mess...

Page 89: ...ments click Decline with comments The Comments screen appears Type comments Click the trackwheel A menu appears Click Send The response is sent to the person who created the meeting Edit an appointment or meeting 1 Open the calendar The calendar appears 2 Verify that the calendar is in Day Week or Agenda format 3 Click an appointment or meeting A menu appears 4 Click Open If the appointment or mee...

Page 90: ...field or the Declined field click a contact A menu appears 9 Select one of the following options To invite a new contact click Invite Attendee The Select Address screen appears Click a contact A menu appears Click Invite contact To replace one contact with another contact click Change Attendee The Select Address screen appears Click a contact A menu appears Click Invite contact To revoke the invit...

Page 91: ... selected appointment click Delete this occurrence The appointment or meeting is deleted Setting calendar options Set calendar options 1 Open the calendar The calendar appears 2 Click the trackwheel A menu appears 3 Click Options The Calendar Options screen appears Warning If you delete a meeting invitation from the Messages screen before you accept or decline it the appointment is deleted from yo...

Page 92: ...s in Day format Yes Initial View Set the format that appears when the calendar opens Day Default Reminder Set the amount of time before an appointment or meeting that the handheld notifies you 15 Min Confirm Delete Set whether you are prompted before appointments are deleted Yes Start of Day Set the time at which your daily schedule begins 9 00 AM End of Day Set the time at which your daily schedu...

Page 93: ...7 Other applications This section provides information on the following topics Tasks MemoPad Calculator Alarm Games ...

Page 94: ... subject of the task 5 In the following fields press the Space key until the preferred option appears 6 In the Notes field type any additional information for the task 7 Click the trackwheel A menu appears 8 Click Save The task is saved Field Description Default Status Set the progress status of the task Not Started Priority Set the priority of the task Normal Due Set the date by which the task is...

Page 95: ...ave The edited task is saved Change the status of a task 1 Open the tasks application The Find screen appears 2 Click a task A menu appears 3 Select one of the following options To show that the task is in progress click Mark In Progress To show that the task is complete click Mark Completed Delete a task 1 Open the tasks application The Find screen appears 2 Click a task A menu appears 3 Click De...

Page 96: ...e The options are saved MemoPad Create a memo 1 Open the memo application The Find screen appears 2 Click the trackwheel A menu appears 3 Click New A blank memo appears 4 In the Title field type a name for the memo 5 Press the Enter key 6 Type a memo 7 Click the trackwheel A menu appears Tip To delete all completed tasks on the Find screen click the trackwheel A menu appears Click Delete Completed...

Page 97: ... memo A menu appears 3 Click Edit The memo appears 4 Edit the memo 5 Click the trackwheel A menu appears 6 Click Save The edited memo is saved Delete a memo 1 Open the memo application The Find screen appears 2 Click a memo A menu appears 3 Click Delete A dialog box appears 4 Click Delete The memo is deleted Set MemoPad options 1 Open the memo application The Find screen appears 2 Click the trackw...

Page 98: ...lick the equal sign The result appears Convert measurements You can convert measurements to and from metric and imperial 1 Open the calculator The calculator appears 2 Type a number 3 Click Menu A menu appears Field Description Default Confirm Delete Set whether you are prompted before memos are deleted Yes Tip To use the calculator memory select one of the following options To populate the memory...

Page 99: ...rm is on or off Off Time Set the time at which you want the alarm to notify you 12 00 AM Snooze Set whether the alarm sounds again after the initial notification Set the amount of time after each notification that the alarm notifies you again Off Active on Weekends Set whether the alarm notifies you every day including Saturday and Sunday Yes Warning If you turn off the handheld by clicking the Tu...

Page 100: ...ew Game The game starts BrickBreaker The object of this game is to destroy bricks using a ball During the game the following capsules can fall from bricks that you destroy Tip To pause a game click the trackwheel To resume a game click Resume Capsule Description Long Make the paddle longer Slow Slow down the ball Gun Shoot at bricks Laser Shoot laser beams at bricks Multi Use multiple balls Catch ...

Page 101: ...ds press the Space key until the preferred option appears 5 Click the trackwheel A menu appears 6 Click Save The options are saved Goal Action Move the paddle Roll the trackwheel Fire the gun or laser Press the Space key Release the ball when in catch mode Press the Space key Field Description Default Paddle Movement Speed Set how quickly the paddle moves when you roll the trackwheel 4 Paddle Acce...

Page 102: ...7 Other applications 102 User Guide ...

Page 103: ...ormation on the following topics Handheld options About Applications Auto On Off AutoText Browser Date Time Firewall Localization Message services Network Owner Profiles Screen Keyboard Security Service book SIM card SMS Status TLS WTLS ...

Page 104: ...s screen appears 2 Click Applications The Applications screen appears 3 Click an application A menu appears 4 Select one of the following options To view all application details click Modules A list of modules appears Click a module A menu appears Click Module Information Note You are solely responsible for the selection implementation and performance of any third party applications that you use w...

Page 105: ...A menu appears 5 Click Save The options are saved Enable or disable Auto On Off 1 Open the options application The Options screen appears 2 Click Auto On Off The Auto On Off screen appears Warning If you are in an area where wireless signals might interfere with normal operations for example on an airplane do not use the Auto On Off feature to turn off your handheld radio Click the Turn Wireless O...

Page 106: ...lace abbreviations and acronyms with complete words insert phrases into messages by typing a keyword View AutoText entries 1 Open the options application The Options screen appears 2 Click AutoText The AutoText entries appear Note If you turn off your handheld using the Power button and Auto On Off is enabled the handheld turns on again at the specified Auto On time Calendar and alarm notification...

Page 107: ...een appears 2 Click AutoText The AutoText screen appears Field Description Replace Type a keyword or a combination of letters With Type the text that replaces the keyword To insert a macro for example the current date click the trackwheel A menu appears Click Insert Macro The Insert macro dialog box appears Click a macro Field Description Default Using Select one of the following options Specified...

Page 108: ...Text screen appears 3 Click an entry A menu appears 4 Click Delete A dialog box appears 5 Click Delete The AutoText entry is deleted Browser You can set the default browser configuration settings Refer to Setting browser options on page 80 for more information on setting other browser options Set browser options 1 Open the options application The Options screen appears 2 Click Browser The Browser ...

Page 109: ...lick the trackwheel A menu appears 5 Click Save The options are saved Field Description Default browser configuration Set which browser opens when you click links in messages and attachments W hotkey configuration Set which WAP Browser opens when you press the W key on the Home screen B hotkey configuration Set which BlackBerry Browser opens when you press the B key on the Home screen Field Descri...

Page 110: ...all screen appears 3 Click the trackwheel A menu appears 4 Click Reset Settings The firewall settings are reset Note You are solely responsible for the selection implementation and performance of any third party applications that you use with the handheld or desktop software Research In Motion does not in any way endorse or guarantee the security compatibility performance or trustworthiness of any...

Page 111: ...from your handheld are sent from the default message service Change your default message service 1 Open the options application The Options screen appears 2 Click Message Services The Message Services screen appears Field Description Default Locale Set the language that you want to use on your handheld currentdisplay language Note If you change your display language your AutoText entries are updat...

Page 112: ... screen appears 3 In the Radio field press the Space key until the preferred option appears 4 Click the trackwheel A menu appears 5 Click Save The options are saved Register with the network 1 Open the options application The Options screen appears 2 Click Network The Network screen appears 3 Click the trackwheel A menu appears 4 Click Register Now A registration message is sent to the active netw...

Page 113: ...profiles that use audible tones vibration flashing light or a combination of these to notify you of alarms saved web pages and incoming WAP content messages and phone calls The handheld has the following profiles When you first receive your handheld the Default profile is enabled Field Description Name Type your name Information Type information that appears when the handheld is locked Profile Ite...

Page 114: ...one High Browser Calendar Level 1 Messages SMS LED Flashing Vibrate Mute DC GC Tone Vibrate Tone DC Call Alert Tone Vibrate Tone High Phone Tone Vibrate Tone High Note In the DC GC notification profile item you can set only the Out of Holster and In Holster fields If the field is set to None or Vibrate Direct Connect calls will be broadcast through the earpiece by default If the field is set to To...

Page 115: ...d 10 Repeat steps 5 through 9 for the other features in the list 11 Click the trackwheel A menu appears Field Description Out of Holster Set how you are notified when your handheld is not in the holster In Holster Set how you are notified when your handheld is in the holster Tune Set the tune that plays when you are notified Volume Set the volume for the notification If you set this field to Escal...

Page 116: ...s 8 Click Save The options are saved 9 Repeat steps 4 through 8 for the other items in the list 10 Click the trackwheel A menu appears 11 Click Close The edited items are saved Delete a notification profile You can only delete notification profiles that you created 1 Open the profiles application The Profiles screen appears 2 Click a profile A menu appears 3 Click Delete A dialog box appears 4 Cli...

Page 117: ...sten to the tune click Play To delete a tune click Delete A dialog box appears Click Delete Screen Keyboard Set screen and keyboard settings 1 Open the options application The Options screen appears 2 Click Screen Keyboard The Screen Keyboard screen appears Tip To listen to the tune before you download it on the Midi File screen click the Play icon To stop playing the tune click the Stop icon Warn...

Page 118: ...he standby screen click the Preview button Enabled Standby Timeout Set the duration of time that your handheld is idle before the standby screen appears 10 min Font Family Set the font family of the display font System Font Size Set the size of the display font 9 Font Style Set whether the font is plain bold or italic Plain Antialias mode Set whether your handheld uses antialiasing to smooth the e...

Page 119: ...iption Default Password Set whether you want to enable a password on your handheld Refer to Set a password on page 119 for more information Disabled Security Timeout Set the duration of time that your handheld is idle before it locks 2 Min Lock Handheld Upon Holstering Set whether your handheld locks when you insert it into the holster No IT Policy This field displays the name of the IT policy tha...

Page 120: ...lick the trackwheel A dialog box appears 7 In the New Password field type a new password 8 Click the trackwheel A dialog box appears 9 In the Verify New Password field type the password again 10 Click the trackwheel The password is changed Disable the password 1 Open the options application The Options screen appears 2 Click Security The Security screen appears 3 In the Password field press the Sp...

Page 121: ...eld restarts To perform the tests manually complete the following steps 1 Open the options application The Options screen appears 2 Click Security The Security screen appears 3 Click the trackwheel A menu appears 4 Click Verify Security Software A dialog box indicates whether the tests passed or failed Warning If you type your password five times incorrectly you are prompted to type blackberry bef...

Page 122: ...rs in the handheld status section of the screen To accept a service book manually complete the following steps 1 Open the options application The Options screen appears 2 Click Service Book The service books appear 3 Click a pending service book A menu appears 4 Click Accept The service book is accepted SIM card Your Subscriber Information Module SIM card stores information about your service plan...

Page 123: ...lication Loader Help for more information on loading applications Field Description Signal Displays the strength of the network signal in decibel milliwatts dBm Battery Displays the approximate level of battery power File Free Displays the amount of available memory in bytes for storing data such as messages phone call logs and contacts File Total Displays the amount of memory in bytes that the ha...

Page 124: ...WTLS Wireless Transport Layer Security WTLS is the security layer of the Nextel Online and Nextel com browsers that provides security for WAP services It is an optional security feature that you can load onto your handheld using the Application Loader tool Refer to the Desktop Software Application Loader Help for more information on loading applications Set WTLS options 1 Open the options applicat...

Page 125: ...k the trackwheel A menu appears 5 Click Save The options are saved Field Description Default Encryption Strength Set the encryption level for connecting to your WAP gateway Allow Weak Prompt for Server Trust Set whether you are prompted to authenticate WTLS connections if the handheld cannot authenticate the connection automatically Yes ...

Page 126: ...8 Options 126 User Guide ...

Page 127: ...9 Reference This section provides information on the following topics Icons Troubleshooting Maintenance ...

Page 128: ...be sent when possible attachment request is being sent message was sent to the network attachment request was successful PIN message was delivered to the recipient saved draft of email or PIN message message transmission error attachment request was not successful unopened email message opened email message unopened SMS message opened SMS message filed email message high importance ...

Page 129: ...el speaker is in use phone call is muted call forwarding is enabled for all phone calls voice mail message text telephone TTY is enabled placed or received phone call opened missed phone call log opened voice mail message unopened missed phone call log unopened voice mail message speed dial letter assigned Icon Description ...

Page 130: ...abled as default for Direct Connect calls Icon Description unopened saved web page opened saved web page browser is connected to the wireless network browser is not connected to the wireless network browser connection to the web page is secure browser connection to the web page is not secure play MIDI tune stop playing MIDI tune Icon Description appointment was initiated by a meeting invitation ...

Page 131: ...g recurs exception to a recurring appointment or meeting appointment or meeting is an all day event Application Icon Description Tasks task is not started or is in progress task is deferred task is complete high priority low priority Alarm alarm is set Miscellaneous Alt mode Shift mode or CAP lock mode NUM lock mode new service book no applications loaded Icon Description ...

Page 132: ...orly lit area Turn on the backlighting Press the Power button The display font is too small Increase the size of the display font Refer to page 117 The handheld does not notify you of events such as messages phone calls or the alarm The wireless radio is off Click the Turn Wireless On icon The notification is not set to notify you audibly Change the notification to Tone or Vibrate Tone Refer to pa...

Page 133: ...ted and Quick Reference Card The SIM card is not inserted correctly Reinsert the SIM card Refer to the Getting Started and Quick Reference Card The handheld is not registered with the wireless network Verify the registration status in the Active Network field Refer to page 112 Register with the network Refer to page 112 Contact Nextel Customer Care The wireless network is experiencing difficulties...

Page 134: ...dded to a three way call You are attempting to add a new contact after one contact has disconnected End the call and start a new three way call Your Nextel service plan does not support three way calls Contact Nextel Customer Care To Do this Maintain battery power Set the Auto On Off feature Refer to page 105 Turn off the radio when you are not in an area of wireless coverage Click the Turn Wirele...

Page 135: ...ons 38 address book attachments icons 129 opening 15 sending 14 addresses See contacts alarm icon 131 setting 99 setting notification profiles 113 troubleshooting 132 turning off 100 alert 62 answer 65 queue 65 All Calls field 54 Allow Duplicate Names field 39 alternating between phone calls 47 answering phone calls 45 application information viewing 104 applications adding 73 deleting 105 trouble...

Page 136: ...nverting measurements 98 memory 98 performing calculations 98 calendar agenda format 82 changing formats 82 day format 82 icons 130 month format 83 restrictions for Lotus Notes users 86 90 setting notification profiles 113 setting options 91 week format 83 See also appointments meetings Call field 58 call forwarding disabling 55 enabling 55 setting options 54 call logging 53 call logs deleting 53 ...

Page 137: ...ry Code field 57 Create in field 74 creating appointments 85 87 AutoText entries 107 bookmarks 74 contacts 16 32 35 email and PIN messages 9 12 folders for bookmarks 76 groups 34 meetings 85 87 memos 96 notification profiles 115 phone call notes 52 phone calls 42 tasks 94 Current Talkgroup Area field 66 Current Talkgroup field 66 D date setting 109 DC 62 declining meeting invitations 88 Default br...

Page 138: ... 13 groups 36 meetings 89 90 memos 97 notification profiles 116 phone call notes 52 saved searches 28 task status 95 tasks 95 user defined field names 33 email addresses adding multiple 32 email messages adding contacts to 10 deleting 22 editing 13 filing 25 forwarding 12 marking opened 29 marking unopened 29 opening 8 reconciling 24 replying to 12 requesting more of 9 resending 13 saving 22 savin...

Page 139: ...g contacts to 36 changing contacts in 36 creating 34 deleting 37 deleting contacts from 36 editing 36 opening 35 H handheld options about 104 applications 104 Auto On Off 105 AutoText 106 browser 108 date time 109 firewall 110 localization 111 message services 111 network 112 owner 113 screen keyboard 117 security 118 service book 122 SIM card 122 SMS 123 status 123 TLS 123 WTLS 124 handheld passw...

Page 140: ...Direct Connect number 62 phone number 60 PIN 8 SMS number 21 Lock Handheld Upon Holstering field 119 locking the handheld 121 Log These Call Types field 54 low battery 132 133 134 M macros inserting into AutoText entries 107 maintenance battery 134 Make Available Offline field 74 making emergency phone calls 44 phone calls 42 44 meeting invitations accepting 88 changing attendees 90 declining 88 i...

Page 141: ... and PIN messages 19 file attachment 18 MemoPad 97 phone 53 56 Push To Talk 66 SMS messages 21 tasks 96 Out of Holster field 115 owner information setting 113 P password setting 119 Password field 119 password security screen 118 121 password See handheld password pauses adding 33 definition 33 icon 128 personal identification number locating 8 phone adjusting volume 46 clearing timers 60 dialing ...

Page 142: ... turning on 112 132 recipients replying to all 12 searching by 29 reconciling email messages 24 reference information 127 refreshing web pages 71 registering 112 relative date definition 86 reminders troubleshooting 132 remote address book searching in 37 removing speed dial for contacts 50 See also deleting Repeat Notification field 115 replying to all recipients 12 email and PIN messages 12 rese...

Page 143: ...ons 18 game options 101 handheld password 121 importance level of messages 20 MemoPad options 97 notification profiles 114 owner information 113 phone options 53 screen keyboard options 117 security options 118 SMS message options 21 speed dial 49 51 tasks options 96 TLS options 123 voice mail options 58 WTLS options 124 Sheet Column Width field 18 Sheet Display Labels field 19 Sheet Horizontal Sc...

Page 144: ...display 132 font size 132 lighting 132 notification 132 phone 133 radio 132 133 reminders 132 resetting the handheld 132 three way calls 134 volume 132 TTY Mode field 59 Tune field 115 tunes adding 116 deleting 117 downloading 116 turning off alarm 100 handheld 105 106 mute 47 turning on radio 132 133 U Unanswered Calls field 54 unlocking handheld 121 user defined fields changing 33 V viewing appl...

Page 145: ... 115 W W hotkey configuration field 109 Wait For field 58 waits adding 33 definition 33 icon 128 web pages browsing 69 canceling requests 70 closing 78 connection status 80 links 70 navigating between 71 navigating on 70 opening 69 70 refreshing 71 saving 72 setting notification profiles 113 viewing address 72 viewing images 71 viewing security settings 72 Weekday Off field 105 Weekday On field 10...

Page 146: ...Index 146 User Guide ...

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