9: Reference
132
User Guide
Troubleshooting
Issue
Possible cause
Possible solution
The handheld does
not turn on.
The battery is not
inserted correctly.
Reinsert the battery.
Refer to the
Getting
Started and Quick
Reference Card
.
The battery is too low.
Charge the battery.
Refer to the
Getting
Started and Quick
Reference Card
.
The handheld does
not respond or is
”frozen”.
Various.
Reset the handheld: Press
the
Alt
key + the
Right
Shift
key + the
Backspace
key.
The display is difficult
to read.
The handheld is in a
poorly lit area.
Turn on the backlighting:
Press the
Power
button.
The display font is too
small.
Increase the size of the
display font.
Refer to page 117.
The handheld does
not notify you of
events such as
messages, phone
calls, or the alarm.
The wireless radio is off.
Click the
Turn Wireless
On
icon.
The notification is not set
to notify you audibly.
Change the notification
to
Tone
or
Tone
.
Refer to page 113.
The notification volume
is too low.
Increase the notification
volume.
Refer to page 113.
The alarm is set at the
wrong time.
Reset the alarm and, if
you are using 12 hour
format, verify the AM or
PM setting.
Refer to page 99.
The calendar event does
not have a reminder set.
Set a reminder.
Refer to page 85.
Summary of Contents for BlackBerry 7510
Page 1: ...BlackBerry Wireless Handheld from Nextel User Guide ...
Page 6: ......
Page 40: ...2 Address book 40 User Guide ...
Page 102: ...7 Other applications 102 User Guide ...
Page 126: ...8 Options 126 User Guide ...
Page 146: ...Index 146 User Guide ...