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NRP1004 Series IP Phone User Manual

New Rock Technologies, Inc. 5-47

5.8 Maintenance

5.8.1 Auto Provision

Figure 5-29 Auto provision setting interface

The NRP1004/P supports PnP, DHCP, and Phone Flash to obtain the parameters. After PnP, DHCP,

and Phone Flash are all deployed, the terminal goes through the following process to obtain the server

address and other parameters when it boots up:

DHCP option



PnP server



Phone Flash

Summary of Contents for NRP1004 Series

Page 1: ...New Rock Technologies Inc NRP1004 Series IP Phone User Manual NRP1004 NRP1004 P http www newrocktech com index_E asp Email gs newrocktech com MSN newrock gs hotmail com Skype newrock gs...

Page 2: ...ircuit boards Do not install the device in places where there is direct sunlight Also do not put the device on carpets or cushions It may cause fire or breakdown Avoid exposure the phone to high tempe...

Page 3: ...1 Making a Call 3 1 3 1 2 Answering a Call 3 1 3 1 3 DND 3 1 3 1 4 Call Forward 3 2 3 1 5 Call Hold 3 2 3 1 6 Call Waiting 3 2 3 1 7 Mute 3 2 3 1 8 Call Transfer 3 2 3 1 9 Three Way Conference Call 3...

Page 4: ...rity 4 2 4 2 4 Maintenance 4 2 4 2 5 Factory Reset 4 2 5 Web Page Setting 5 1 5 1 Configuration Introduction 5 1 5 1 1 Configuration Methods 5 1 5 1 2 Password Configuration 5 1 5 2 Setting the NRP100...

Page 5: ...5 5 8 Maintenance 5 47 5 8 1 Auto Provision 5 47 5 8 2 Syslog 5 49 5 8 3 Config 5 51 5 8 4 Update 5 51 5 8 5 Access 5 53 5 8 6 Reboot 5 54 5 9 Security 5 55 5 9 1 Web Filter 5 55 5 9 2 Firewall 5 55 5...

Page 6: ...18 Dial peer interface 5 26 Figure 5 19 Audio setting interface 5 29 Figure 5 20 Feature setting interface 5 31 Figure 5 21 Dial plan setting interface 5 35 Figure 5 22 Contact setting interface 5 37...

Page 7: ...Table 5 11 DHCP server parameters setting 5 13 Table 5 12 TIME DATE parameters setting 5 15 Table 5 13 SIP parameters setting 5 18 Table 5 14 IAX2 parameters setting 5 23 Table 5 15 Stun parameters s...

Page 8: ......

Page 9: ...Del Redial Send Quit Answer Reject Hold Transfer Conf and so on Navigation Helps to carry out the selection operation When the IP phone is in the standby state each navigation key has a special functi...

Page 10: ...Note that the sound from the caller will not be affected and still be heard Quits the mute mode allowing the caller and callee to hear each other Volume Turns the sound volume down or up Indicator li...

Page 11: ...Call out Call in Call hold Auto answer Mute Contact Do not Disturb DND Hand free Hook Headset SMS Missed call Call forward 1 3 LED Indicator Table 1 4 Programmable key LED indicator status for BLF LE...

Page 12: ...dication LED LED Status Description Steady red The power connection is established there is a missed call the power indicator is on Slow blinking red There is an incoming call Off The power connection...

Page 13: ...Inc 1 5 1 5 Character Mapping Table Table 1 9 Mapping relation between the keypad and character Keypad Character Keypad Character 1 7 P Q R S p q r s 2 A B C a b c 8 T U V t u v 3 D E F d e f 9 W X Y...

Page 14: ......

Page 15: ...r network settings to DHCP mode Without a broadband router Establish connections between the network hardware by connecting one end of the network cable to the WAN port of the IP phone and the other e...

Page 16: ...ers for configuration To make a proper configuration you need to know basic information about the network and Session Initiation Protocol SIP to understand the meanings of each parameter To help you e...

Page 17: ...and enter the passwords Choose Network WAN settings Connection Mode Then choose Static through navigation keys and press Save Step3 Press Back to return to the parent menu choose Static Setting and pr...

Page 18: ......

Page 19: ...Press the REDIAL SEND key to enter the outgoing call list Press the programmable keys which are set as different speed dial keys for dial up 3 1 2 Answering a Call Methods for answering an incoming c...

Page 20: ...s Save to save the setting 3 1 5 Call Hold Press the HOLD key to put an active call on hold If there is only one call on hold press HOLD to retrieve the call If there are more than one call on hold pr...

Page 21: ...supports RFC3515 To enable this function you need to enable the call waiting function 3 1 10 Multiple Way Call If theNRP1004 P is in the hook handsfree headset mode press HOLD set the delay period whi...

Page 22: ...s B or C number to join B and C s call Users can set prefix in random in the case of no affecting current dialing rules 3 2 3 Redial Unredial In the scenario where A calls B but B is busy A is prompte...

Page 23: ...pplications Enter SMS Enter Use the navigation keys to select and read messages in the Inbox Outbox After checking a message you can press Reply to reply it Use the 2aB softkey to select an input meth...

Page 24: ...ed dial interphone BLF Presence MWI and call park Speed dial You can configure the key as a speed dial key Input the number wanted and save the configuration After that press this key to call the pres...

Page 25: ...number to recover the call Setting the key as a Line key You can set these keys to line keys Pressing these key will enter the dialer interface Setting the key as a Key Event You can set the function...

Page 26: ...notifications from the server Then set the idle Memory key as BLF List Key later if the state of an object changes the corresponding LED will change 3 3 Other Functions 3 3 1 Auto Handdown Press Menu...

Page 27: ...u set 3 3 6 Call Complete Press Menu Features Enter Call Complete Enter Enable this function using the navigation keys and If the callee does not answer your call for the moment the phone prompts you...

Page 28: ...the navigation key After that you can also set Prefix and Length of the password When you dial a number beginning with the preset prefix several figures of the number will be hidden the number figure...

Page 29: ...Settings Enter Basic Settings Enter Ring Tone Enter You can set the volume and tone of the ring Press the key to open the setting interface and set the volume and tone using the navigation keys Then...

Page 30: ...d to enter the interface Then choose Network and press Enter to carry out network settings For details see 2 2 1 Network Settings 4 2 3 Security Press Menu Enter Advanced settings and input the passwo...

Page 31: ...odify all options as needed whereas in the guest mode users can only view the SIP 1 2 and IAX 2 options and the IP address and port of the server The username and password for entering different modes...

Page 32: ...Login interface After configuring the IP phone you need click Save in the config tag of Maintenance to save your modification Otherwise the phone restores the configuration before modification after r...

Page 33: ...proper mode according to the real world situation The NRP1004 P provides three network connection modes Static IP If your ISP server provides you a static IP address you can choose this mode and fill...

Page 34: ...nnot be parsed by DNS the phone will automatically add this parameter to the end of the domain address and parse it again Primary DNS Inputs the IP address of the primary DNS server Secondary DNS Inpu...

Page 35: ...ust set DHCP Choose DHCP and click Next to configure and browse the account password SIP parameter by default SIP line 1 is used Click Back to return to the previous page The configuration details are...

Page 36: ...DSL password After the configuration click Finish and the IP phone will save the current setting and reboot automatically After reboot you can dial by the SIP account 5 3 3 Call Log You can check all...

Page 37: ...ng interface Table 5 6 Language parameters setting Name Description Language Sets the language of the phone The default language is English Greeting Words Sets the greeting words to be displayed on LC...

Page 38: ...ne MAC Timestamp Specifies the time when the MAC address is obtained WAN Settings Obtain DNS Server Automatically Indicates whether to obtain the DNS address in DHCP mode If the value is set to Disabl...

Page 39: ...ddress in the address bar so that you can log in to the phone If you use an IP address obtained during the system startup and the IP address of the DHCP server is identical with the LAN IP address the...

Page 40: ...the LAN port of the phone Enable Bridge Mode Enables the bridge transparent mode With this function the phone will no longer set an IP address for the LAN physical port and LAN and WAN port are conne...

Page 41: ...at of the switch Quality of Service QOS Settings Enable DSCP Enables DSCP SIP DSCP Sets a value for SIP DSCP Audio RTP DSCP Sets a value for Audio RTP DSCP WAN Port VLAN Settings Enable WAN Port VLAN...

Page 42: ...tion on the phone After that choose HTTPS and configure the Web browser port The default port number is 443 To increase the system safety you are recommended to change the port to a non 443 standard p...

Page 43: ...se Table the unit of Lease time is Minute DHCP Lease Table Settings Lease Table Name Specifies the name of a lease table Start IP Address Specifies the start IP address of the lease table From this ad...

Page 44: ...cted lease table from DHCP lease table DNS Relay Enable DNS Relay Select DNS Relay the default is enabled Click the Apply button to become effective The number of entries in the release table cannot e...

Page 45: ...automatically synchronize the standard time Primary Server Sets an SNTP primary server IP address Secondary Server Sets an SNTP secondary server IP address Time Zone Selects a time zone according to y...

Page 46: ...ts the start and end week Day Sets the start and end day Hour Sets the start and end hours Manual Time Settings Manual Time Settings First of all you need to disable the SNTP service and above the dat...

Page 47: ...NRP1004 Series IP Phone User Manual New Rock Technologies Inc 5 17 Figure 5 15 SIP setting interface...

Page 48: ...ies the signaling port of the SIP server Authentication User Specifies the account name for logging in to the SIP server Authentication Password Specifies the password for logging in to the SIP server...

Page 49: ...ards the call not answered within the specified time to a specified number Always forwards all incoming calls to a specified number under any conditions The phone will prompt you of the incoming befor...

Page 50: ...server will turn off the DND function accordingly Always CFwd On Code Enables the phone to send a message for the server to turn on the function immediately After that the server will always forward t...

Page 51: ...de Enable Missed Call Log Enable the missed call log by it the phone will save the missed call log into the call history record and display the missed calls on the idle screen or won t save the missed...

Page 52: ...ne to strictly check the Branch field in the received SIP message If the Branch value of via field in a SIP message is not beginning with z9hG4k the phone will not respond to the SIP message Notice Th...

Page 53: ...ress Specifies the IP address of the IAX2 server The value can be in the form of domain name Server Port Specifies the port number of the IAX2 server Account Specifies the account name for logging in...

Page 54: ...stration Enables the phone to register to the IAX2 server or disables the phone from registering to the IAX2 server Enable G 729AB Enables the phone to support G 729 5 5 3 Stun In this Web page you ca...

Page 55: ...SIP penetration to NAT If you configure the IP address and port which defaults to 3478 of the STUN server and enable SIP STUN on the phone you can use an ordinary SIP server to realize penetration to...

Page 56: ...a destination address In case of P2P mode you can input the IP address or domain name of the peer The DNS server of the phone will parse the value to a specific IP address This parameter is optional P...

Page 57: ...ne inquiry function 0 for Disabled and 1 for Enabled The default value is 0 Compared with version 1 6 functions added in version 1 7 include Not enabled on line inquiry The function is the same as tha...

Page 58: ...through SIP line 1 with the called number of 21111 If you dial 32222 and SIP1 is registered successfully which will thus be the default line the call will be sent out through SIP line 1 with the calle...

Page 59: ...xxx If your dialed phone number starts with your set phone number the first digits same as your set phone number will be replaced by the alias number specified and New phone number will be send out W...

Page 60: ...Sixth codec Specifies the sixth preferential DSP codec The value can be G 711A u G 722 G 723 1 726 32 G 729AB or None Onhook Time Specifies the minimum response time of Hand down The default value is...

Page 61: ...NRP1004 Series IP Phone User Manual New Rock Technologies Inc 5 31 Figure 5 20 Feature setting interface...

Page 62: ...onference by selecting it Enable Auto Hand down The phone will hang up and return to the idle status automatically in the hands free mode Accept Any Call If you select it all calls will be accepted ev...

Page 63: ...mber Specifies the Emergency Call Number Despite the keyboard is locked you can still make an emergency call Reject Return Code Specifies Reject Return Code Enable Password Dial Enables Password Dial...

Page 64: ...r collected Press to Do Blind Transfer input the number you want to transfer to and then press you can transfer the current call to the number Blind Transfer on OnHook input the number you want to tra...

Page 65: ...example if the value is set to 11 Press to Do Blind Transfer Enables the phone to transfer the incoming call to a specified number the third party after is pressed This function requires you to press...

Page 66: ...be the last 2 characters of a dial plan If Tn is not specified it is assumed to be T0 by default on all dial plans Cause extensions 1000 8999 to be dialed immediately Cause 8 digit numbers started wit...

Page 67: ...ys the number of the incoming call in the form of contact name on the LCD screen Shows the detail of the current phonebook Notice the maximum capability of the phonebook is 500 items you can select on...

Page 68: ...ects the blacklist type you can choose the phone number or its prefix Value Inputs the number or its prefix Line Selects the sip line Note Button Add for adding a new blacklist button Delete for delet...

Page 69: ...book to fanvil or ldap with the respective server URL to tftp 192 168 1 3 admin phonebook index xml and ldap 192 168 1 3 dc winline dc com Table 5 22 Remote Contact parameters Name Description Remote...

Page 70: ...ing interface 5 6 7 MCAST Figure 5 25 MCAST interface Use the multicast function to send notice to every member of the multicast is simple and easy By setting the multicast key on your phone you can s...

Page 71: ...er When the phone initiates a multicast RTP session in a call the current call is on hold Receive multicast setting You can set up the phone monitoring 10 different multicast addresses to receive thes...

Page 72: ...automatically ignore the low priority multicast RTP stream and receive the high priority multicast RTP stream and hold the current multicast session If not enabled the phone will automatically ignore...

Page 73: ...NRP1004 Series IP Phone User Manual New Rock Technologies Inc 5 43 5 7 Function Key 5 7 1 Function Key Figure 5 26 Function Key interface...

Page 74: ...feature Subtype Selects the function parameters Key Event and Memory Event Pickup Number Please input the pickup number When SubType is BLF or presence NOTE Memory keys can be configured as follows S...

Page 75: ...NRP1004 Series IP Phone User Manual New Rock Technologies Inc 5 45 Figure 5 27 EXT KEY interface 5 7 3 Sofykey You can configure different functions for each softkey in the screen interface...

Page 76: ...User Manual NRP1004 Series IP Phone 5 46 www newrocktech com Figure 5 28 Softkey setting interface...

Page 77: ...5 29 Auto provision setting interface The NRP1004 P supports PnP DHCP and Phone Flash to obtain the parameters After PnP DHCP and Phone Flash are all deployed the terminal goes through the following...

Page 78: ...pted Save Autoprovision Information Saves the username password authentication and ID information configured for HTTP HTTPS FTP Information saved on the phone remains unchanged unless the URL informat...

Page 79: ...and type Then these messages will be written into log under some rules configured by the administrator At present the system debugging message can be divided into eight levels Level 0 Emergency indica...

Page 80: ...or domain name of the Syslog server Server Port Specifies the port of the Syslog server MGR Log Level Specifies the level of the MGR log SIP Log Level Specifies the of the SIP log IAX2 Log Level Spec...

Page 81: ...onfiguration file You can right click the mouse and click Save as to save the configuration file in txt or xml format You can check the configuration file by clicking it Clear Configuration Restores t...

Page 82: ...Sets the FTP TFTP server address for download upload The address can be an IP address or Domain name with subdirectory User Specifies the username for logging in to the FTP server for download or uplo...

Page 83: ...he FTP TFTP server The configuration will take effect after the phone is restarted 4 Phone book export vcf Protocol Specifies the protocol running on the server The value can be FTP or TFTP Update Log...

Page 84: ...the right to modify the configuration General can only read Password Sets the password Confirm Confirms the password Selects the account and clicks Modify to modify the selected account Clicks Delete...

Page 85: ...his IP network segment can access the phone To make the configuration effective click Apply Web Filter Setting Enables the Web filter function on the phone You can tick off the item and click Apply to...

Page 86: ...t address network address 0 0 0 0 or an address in the form similar to 0 such as 192 168 1 0 Des Address Specifies a destination address The value can be an IP address a network address 0 0 0 0 or an...

Page 87: ...and the internal network is safe you need to isolate devices with extranet services from others as needed The DMZ setting help you build a DMZ to protect devices at the network level reducing the secu...

Page 88: ...rresponding to the WAN IP address such as 192 168 1 119 Note 10M 100M adaptive means the physical consultation speed of the network card and other equipment The testing speed in bridge mode is near to...

Page 89: ...the password for logging in to the VPN L2TP server 5 9 5 Security Figure 5 39 Security setting interface Table 5 33 Security parameters setting Name Description Update Security File Select Security Fi...

Page 90: ...NRP1004 Series IP Phone 5 60 www newrocktech com 5 10 Logout You can quit the Web page by clicking Logout For the next access you need to input the username and password again Figure 5 40 Logout setti...

Page 91: ...ne basic or MD5 mode DNS name of server P2P IP call Different DTMF types SIP info DTMF Relay and RFC 2833 Four DSS keys Different program modes soft keys and function keys Customization of different l...

Page 92: ...tration DMZ VPN L2TP OPEN VPN function Primary and secondary DNS server for the WAN port dynamic obtaining of the DNS address in DHCP mode or static configuration of the DNS address Configuration of t...

Page 93: ...NRP1004 Series IP Phone User Manual www newrocktech com 6 3 Auto provisioning automatic configuration update and system maintenance...

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