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NETGEAR WNDAP350 - ProSafe 802.11n Dual Band Wireless Access Point, Reference Manual

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NETGEAR WNDAP350 - ProSafe 802.11n Dual Band Wireless Access Point Reference Manual Download Page 79

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5.   

Troubleshooting and Debugging

This chapter provides information about troubleshooting your ProSAFE Dual Band Wireless N 

Access Point WNDAP350. After each problem description, instructions are given to help you 

diagnose and solve the problem. For the common problems listed, go to the section indicated.

•

Is the WNDAP350 on?

Go to 

Installing the WNDAP350 Wireless Access Point 

on page 18

•

Have I connected the wireless access point correctly?

Go to 

Installing the WNDAP350 Wireless Access Point 

on page 18.

•

I cannot remember the wireless access point’s configuration password.

Go to 

Changing the Administrator Password 

on page 57.

Note:

For WNDAP350 troubleshooting information, visit the support website 
at 

support.netgear.com

.

If you have trouble setting up your WNDAP350, check the tips below.

Summary of Contents for WNDAP350 - ProSafe 802.11n Dual Band Wireless Access Point

Page 1: ...350 East Plumeria Drive San Jose CA 95134 USA October 2015 202 10534 03 ProSAFE Dual Band Wireless N Access Point WNDAP350 Reference Manual ...

Page 2: ...ar com about regulatory For the Notification of Compliance statement visit http www netgear com images pdf Notification_of_Compliance pdf See the regulatory compliance document before connecting the power supply Trademarks NETGEAR Inc NETGEAR and the NETGEAR Logo are trademarks of NETGEAR Inc Any non NETGEAR trademarks are used for reference purposes only Revision History Publication Part Number P...

Page 3: ...standing WNDAP350 Wireless Security Options 17 Installing the WNDAP350 Wireless Access Point 18 Setting up the WNDAP350 Wireless Access Point 18 Configuring LAN and Wireless Access 18 Deploying the WNDAP350 Wireless Access Point 22 Verifying Wireless Connectivity 23 Logging In Using the Default IP Address 23 Setting Basic IP Options 24 Wireless Settings 25 Configuring 802 11b bg ng Wireless Settin...

Page 4: ...P Detection 63 Importing Rogue AP List from a File 64 Viewing Rogue AP Statistics 65 Packet Capture 66 Chapter 4 Advanced Configuration IP Settings for Wireless Clients 68 Hotspot Settings 69 Configuring Advanced Wireless Settings 70 Configuring 802 11b bg ng Advanced Wireless Settings 70 Configuring 802 11a na Advanced Wireless Settings 71 Configuring Advanced QoS Settings 73 Enabling Wireless Br...

Page 5: ...ProSAFE Dual Band Wireless N Access Point WNDAP350 Appendix A Command Line Reference Appendix B Default Settings and Technical Specifications Factory Default Settings 95 Technical Specifications 97 Index ...

Page 6: ...WNDAP350 Key Features and Standards Compatible and Related NETGEAR Products System Requirements What s In the Box Hardware Description Note For more information about the topics that are covered in this manual visit the support website at support netgear com Note Firmware updates with new features and bug fixes are made available from time to time at downloadcenter netgear com You can check for an...

Page 7: ...eless clients can freely roam from one Access Point to another and still maintain seamless connection to the network Key Features and Standards The WNDAP350 wireless access point is easy to use and provides solid wireless and networking support It also offers a wide range of security options Supported Standards and Conventions The following standards and conventions are supported Standards Complia...

Page 8: ...nt can operate in the following modes Wireless Access Point Operates as a standard 802 11a an or 11b bg ng access point Point to Point Bridge In this mode the WNDAP350 only communicates with another bridge mode wireless access point with or without clients Network authentication should be used to protect this communication Point to Multi Point Bridge Select this only if this WNDAP350 is the Master...

Page 9: ...fic to have a range of priorities depending on the kind of data Time dependent information like video or audio has a higher priority than normal traffic For WMM to function correctly Wireless clients must also support WMM WMM Power Save Support Power Save uses mechanisms from 802 11e and legacy 802 11 to save power for battery powered equipment and fine tune power consumption VLAN Security Profile...

Page 10: ...CA see http www wi fi net The following NETGEAR products work with the WNDAP350 wireless access point FS108P ProSafe 8 Port 10 100 Switch with 4 Port PoE FS116P ProSafe 16 Port 10 100 Desktop Switch with 8 Port PoE FS726TP ProSafe 24 Port 10 100 Smart Switch with 2 Gigabit Ports and 12 Port PoE FS728TP ProSafe 24 4 10 100 Smart Switch with full PoE FS752TPS ProSafe 48 Port 10 100 Stackable Smart S...

Page 11: ...alled 802 11a n or 802 11b g n compliant devices such as the NETGEAR WG511 Wireless Adapter What s In the Box The product package contains the following items ProSAFE Dual Band Wireless N Access Point WNDAP350 Power adapter and cord 12 V dc 1 2 A Straight through Category 5 Ethernet cable ProSAFE Dual Band Wireless N Access Point WNDAP350 Installation Guide Resource CD which includes a link to thi...

Page 12: ...s Item LED DESCRIPTION 1 PWR TEST Power Indicator Off No power On Power is on Blink Indicates self test loading software or system fault if continues Note This LED may blink for a minute before going off 2 100 Ethernet LAN Speed Indicator Off Indicates 10 Mbps or no link detected Yellow Indicates 100 Mbps link detected Green Indicates 1000 Mbps link detected 3 LINK ACT LAN Ethernet LAN Link Activi...

Page 13: ...ch router or PoE switch 4 Serial Console Port Male DB 9 serial port for serial DTE connections 5 Restore to Factory Defaults Button The restore to default button restores the WNDAP350 to the factory default settings 4 802 11na WLAN Wireless LAN Link Activity Indicator 5 GHz Off Indicates WLAN 802 11n a 5GHz mode is disabled Blink Green Indicates Wireless data traffic in 5GHz modes 5 802 11ng WLAN ...

Page 14: ...etwork from unauthorized access The WNDAP350 wireless access point provides highly effective security features which are covered in detail in Understanding Security Profiles on page 32 Deploy the security features appropriate to your needs The chapter includes the following sections What You Need to Establish a Connection Through Your Wireless Access Point Wireless Equipment Placement and Range Gu...

Page 15: ... 15 ProSAFE Dual Band Wireless N Access Point WNDAP350 Configuring WPA2 with RADIUS Configuring WPA and WPA2 with RADIUS Configuring WPA PSK Configuring WPA2 PSK Configuring WPA PSK and WPA2 PSK Restricting Wireless Access by MAC Address ...

Page 16: ...ty to wirelessly connect to the WNDAP350 For complete performance specifications see Appendix B Default Settings and Technical Specifications For best results place your wireless access point Near the center of the area in which your PCs will operate In an elevated location such as a high shelf where the wirelessly connected PCs have line of sight access even if through walls Away from sources of ...

Page 17: ...work but the data broadcast over the wireless link is fully exposed Turn Off the Broadcast of the Wireless Network Name SSID If you disable broadcast of the SSID only devices that have the correct SSID can connect This nullifies the wireless network discovery feature of some products but the data is still fully exposed to a determined snoop using specialized test equipment like wireless sniffers U...

Page 18: ... connectivity To set up the WNDAP350 wireless access point 1 Prepare a computer with an Ethernet adapter If this computer is already part of your network record its TCP IP configuration settings 2 Configure the computer with a static IP address of 192 168 0 210 and 255 255 255 0 for the Subnet Mask 3 Connect an Ethernet cable from the WNDAP350 to the computer 4 Turn on your computer connect the po...

Page 19: ... digits of the WNDAP350 MAC address You may modify the default name with a unique name up to 15 characters long 5 From the Country Region pull down menu select the region where the WNDAP350 can be used the default Country Region is the United States Note If your country or region is not listed please check with NETGEAR Support 6 Spanning Tree Protocol Enable or disable spanning tree protocol Spann...

Page 20: ...e default is 1 8 Select Time from the left panel The Time screen displays as shown in Figure 6 Time zone and system time related settings Figure 6 Time zone and system time related settings 9 Enter the Time Settings for your area See the online help or Configuring Time Settings on page 21 for more information about how to configure the settings on this screen 10 Select IP on the main menu The IP S...

Page 21: ...reen displays as shown in Figure 8 Time zone and system time related settings Figure 8 Time zone and system time related settings 2 Configure the following information Time Zone From the pull down menu select the local time zone for your wireless access point from a list of all available time zones The default is USA Pacific NTP Client Enable NTP Client to synchronize the time of the access point ...

Page 22: ...oy the WNDAP350 in your network If needed you can now reconfigure the computer you used in step 1 from the Static IP back to its original TCP IP settings Deploying the WNDAP350 Wireless Access Point To deploy the WNDAP350 wireless access point 1 Disconnect the WNDAP350 and position it where it will be deployed The best location is elevated such as wall mounted or on the top of a cubicle at the cen...

Page 23: ...rer to browse the Internet or check for file and printer access on your network The default SSID for the 802 11b bg ng wireless mode is NETGEAR_11g the default SSID for the 802 11a na mode is NETGEAR_11a The SSID of any wireless access adapters must match the SSID configured in the ProSAFE Dual Band Wireless N Access Point WNDAP350 If they do not match no wireless connection will be made Note If y...

Page 24: ...ireless access point are entered on this screen Most of the default settings will work in most cases However if your wireless access point is part of a more complex LAN network then modify the settings to meet the requirements of your network based on the explanation of the various fields To configure the basic IP settings of your wireless access point 1 Under Configuration select IP and then IP S...

Page 25: ...or more complex networks enter the address of the router for the network segment to which the wireless access point is connected Primary DNS Servers The WNDAP350 will use this IP address as the primary Domain Name Server used by stations on your LAN Secondary DNS Servers The WNDAP350 will use this IP address as the secondary Domain Name Server used by stations on your LAN Network Integrity Check C...

Page 26: ...al are displayed Note If you select one of these option and if other settings on this screen are disabled then you must select the Turn Radio On radio button to enable available options on this screen Turn Radio On On by default you can also turn off the radio to disable access through this device This can be helpful for configuration network tuning or troubleshooting activities Wireless Network N...

Page 27: ...ccess point can be used the one with the strongest signal is used This can only happen when the various access points are using the same SSID MCS Index Data Rate From the pull down menu select the available transmit data rate of the wireless network Also depending on the band selected the set of rates will vary The possible data rates supported are Data Rates for Channel Width 20MHz and Guard Inte...

Page 28: ...ngs To configure the 802 11a na wireless settings of your wireless access point 1 From the main menu under Configuration select Wireless and then select the 802 11a na tab The Wireless Settings screen for your 11a na access point displays as shown in Figure 13 Basic Wireless Settings 802 11a na below Figure 13 Basic Wireless Settings 802 11a na 2 Configure the Wireless LAN settings based on the fo...

Page 29: ...n mind Access points use a fixed channel You can select the channel used This allows you to choose a channel which provides the least interference and best performance In the USA and Canada 8 channels are available If using multiple access points it is better if adjacent access points use different channels to reduce interference The recommended channel spacing between adjacent access points is 8 ...

Page 30: ...nterference from other transmissions The default is Auto The data rates for different Channel Width and Guard Interval combinations are given above Output Power From the pull down menu select the transmit power of the access point The options are Full Half Quarter Eighth and Minimum Decrease the transmit power if two or more APs are close together and use the same channel frequency The default is ...

Page 31: ...address of http 192 168 1 1 Use the default user name of admin and default password of password or use a new LAN address and password if you have set them up 2 From the main menu under Configuration select System Verify that the correct Country Region in which the wireless interface will operate has been selected 3 Click Apply to save any changes 4 Under the Configuration tab select Wireless from ...

Page 32: ... WNDAP350 from a wireless computer and you change the SSID channel or Security Profile settings you will lose your wireless connection when you click Apply You must then change the wireless settings of your computer to match the new settings 8 Configure and test your PCs for wireless connectivity Program the wireless adapter of your PCs to have the same SSID that you configured in the WNDAP350 Che...

Page 33: ...ork It is set to the default name of NETGEAR_11a for 802 11a na and NETGEAR_11g for 802 11b bg ng Broadcast Wireless Network Name SSID If you disable broadcast of the SSID only devices that have the correct SSID can connect This nullifies the wireless network discovery feature of some products but the data is still fully exposed to a determined snoop using specialized test equipment like wireless ...

Page 34: ...ou must use AES encryption and configure the RADIUS Server Settings WPA and WPA2 with RADIUS This selection allows clients to use either WPA with TKIP or WPA2 with AES If selected you must use TKIP AES encryption and configure the RADIUS Server Settings WPA PSK You must use TKIP or TKIP AES encryption and enter the WPA passphrase Network key WPA2 PSK WPA2 is a later version of WPA Only select this...

Page 35: ... use the same passphrase network key The network key must be from 8 to 64 characters in length Wireless Client Security Separation If enabled the associated wireless clients will not be able to communicate with each other This feature is intended for hotspots and other public access situations The default is Disabled VLAN ID If the hubs switches on your LAN support the VLAN 802 1Q standard and thi...

Page 36: ...reless adapter card All wireless nodes in the same network must be configured with the same SSID Authentication Circle one Open System or Shared Key Choose Shared Key for more security Note If you select shared key the other devices in the network will not connect unless they are set to Shared Key as well and have the same keys in the same positions as those in the WNDAP350 WEP Encryption Keys Cir...

Page 37: ...e same SSID Authentication Circle one Open System or Shared Key Choose Shared Key for more security Note If you select shared key the other devices in the network will not connect unless they are set to Shared Key as well and have the same keys in the same positions as those in the WNDAP350 WEP Encryption Keys Circle one 64 128 or 152 bits Enter all four 802 11b bg ng keys for the Key Size chosen ...

Page 38: ...need to be configured once per wireless access point To set up or modify the RADIUS Server Settings 1 From your Web browser log in to the WNDAP350 using the default LAN address of http 192 168 1 1 user name admin and password password or use the LAN address and password that you set up 2 Under the Configuration tab select Security on the main menu select Advanced from the left panel and then selec...

Page 39: ...if the Primary RADIUS Server fails IP Address The IP address of the RADIUS Server Port Number Port number of the RADIUS Server The default 1813 Shared Secret This is shared between the Wireless Access Point and the RADIUS Server while authenticating the supplicant wireless client 4 Click Apply to save your settings Setting up a Security Profile The WNDAP350 allows you to set up eight different sec...

Page 40: ...dit a security profile 4 Give your profile a meaningful name so that you can remember it later 5 The Wireless Network Name SSID is set by default to identify it as NETGEAR_11g 6 Enable or disable the Broadcast Wireless Network Name SSID It is enabled by default If it is broadcast it can be easily detected by other clients 7 From the Network Authentication pull down menu select the Network Authenti...

Page 41: ...k the radio box in the Enable column next to your profile 2 Click Apply Your Security Profile will be enabled If you enabled VLAN 802 1Q your VLAN Profile will also be enabled See Setting Basic IP Options on page 24 to enable VLAN 802 1Q Configuring WEP To configure WEP data encryption 1 From the Network Authentication drop down menu choose either Open System or Shared Key authentication 2 From th...

Page 42: ...s or access the wireless access point from a wired computer to make any further changes Configuring WPA with RADIUS Not all wireless adapters support WPA The wireless adapter hardware and driver must support WPA Consult the product document for your wireless adapter and WPA client software for instructions on configuring WPA settings To configure WPA follow these steps 1 Under the Configuration ta...

Page 43: ...default 6 Wireless Client Security Separation is disabled by default If enabled associated wireless clients will not be able to communicate with each other This feature is intended for hotspots and other public access situations 7 Click Apply to save your settings Configuring WPA2 with RADIUS Not all wireless adapters support WPA2 Furthermore client software is required on the client Make sure you...

Page 44: ...e check bb ox of the Security Profile you want to modify and click Edit 5 From the Network Authentication drop down menu select WPA2 with RADIUS from the list By default Data Encryption will be set to AES 6 Wireless Client Security Separation is disabled by default If enabled associated wireless clients will not be able to communicate with each other This feature is intended for hotspots and other...

Page 45: ...lays check the check box of the Security Profile you want to modify and click Edit 5 From the Network Authentication drop down menu select WPA WPA2 with RADIUS from the list By default Data Encryption will be set to TKIP AES 6 Wireless Client Security Separation is disabled by default If enabled associated wireless clients will not be able to communicate with each other This feature is intended fo...

Page 46: ...reless adapter and WPA2 client software for instructions on configuring WPA2 settings Figure 24 Configure WPA2 PSK To configure WPA2 PSK 1 From the Network Authentication drop down menu select WPA2 PSK from the list By default Data Encryption will be set to AES 2 Enter the preshared key passphrase Network Key 3 Wireless Client Security Separation is disabled by default If enabled associated wirele...

Page 47: ...ate with each other This feature is intended for hotspots and other public access situations 4 Click Apply to save your settings Restricting Wireless Access by MAC Address The optional Access Control window lets you block the network access privilege of any specified stations through the WNDAP350 wireless access point When you enable access control the access point only accepts connections from cl...

Page 48: ...C address table located on the external RADIUS server on the LAN for Access Control If you choose this database you must configure the RADIUS Server Settings first see Configuring the RADIUS Server Settings on page 38 5 The Trusted Wireless Stations list shows any wireless stations you have entered If you have not entered any wireless stations this list will be empty To delete an existing entry se...

Page 49: ...ng or Maintenance headings in the main menu of the browser interface The chapter includes the following sections Remote Management Remote Console Upgrading the Wireless Access Point Software Configuration File Management Changing the Administrator Password Enabling the SysLog Server Using Activity Log Information Viewing General Summary Information Viewing Network Traffic Statistics Viewing Availa...

Page 50: ...he SNMP fields SNMP Enable SNMP to allow the SNMP network management software such as HP OpenView to manage the wireless access point via SNMPv1 v2 protocol Read Only Community Name The community string to allow the SNMP manager to read the wireless access point s MIB objects The default is Public Read Write Community Name The community string to allow the SNMP manager to read and write the wirele...

Page 51: ... Telnet The default is Disable Figure 28 Configure Remote Console Using the Secure Telnet Interface The WNDAP350 includes a secure Telnet command line interface CLI You can access the CLI from a secure Telnet client over the Ethernet port or over the serial console port Note You must use a secure Telnet client such as Absolute Telnet Also when you configure the client use the SSH1 3DES option If y...

Page 52: ...ld appear In this example the prompt is netgear74F35E 5 Enter help to display the CLI command help CLI Commands The CLI commands are listed in Appendix A Command Line Reference Upgrading the Wireless Access Point Software The software of the WNDAP350 wireless access point is stored in FLASH memory and can be upgraded as new software is released by NETGEAR Upgrade files can be downloaded from Netge...

Page 53: ... and render the WNDAP350 completely inoperable The Web browser used to upload new firmware into the WNDAP350 must support HTTP uploads such as Microsoft Internet Explorer 6 0 or above or Firefox 1 5 or above Figure 30 Firmware upgrade screen To upgrade the WNDAP350 firmware 1 Download the new software file from the NETGEAR website save it to your hard disk 2 Under the Maintenance tab select Upgrad...

Page 54: ...t settings Saving Your Configuration Settings To backup your configuration settings 1 Under the Maintenance tab on the main menu select Upgrade then select Backup Settings from the left sidebar to back up your current settings The following screen displays Figure 31 Backup configuration settings 2 Click Backup Your browser will extract the configuration settings from the wireless access point and ...

Page 55: ...button to locate the file 3 When you have located the file click Restore to upload the file After completing the upload the WNDAP350 will reboot automatically Restoring the WNDAP350 to the Factory Default Settings It is sometimes desirable to restore the wireless access point to the factory default settings This can be done by using the Restore Defaults option which restores all factory settings T...

Page 56: ...the login password or IP address you must use the Default Reset button on the rear panel of the wireless access point see Figure 1 on page 12 The reset button has two functions Reboot When pressed and released the Wireless Access Point will reboot restart Reset to Factory Defaults This button can also be used to clear all data and restore all settings to the factory default values To clear all dat...

Page 57: ...he Administrator password 1 Under the Maintenance tab on the main menu select Password and then select Change Password The Change Password screen displays as shown in Figure 34 Change administrator password below Figure 34 Change administrator password 2 First enter the old password in the Current Password field 3 Then enter the new password twice once in the New Password field and again in the Re...

Page 58: ...hown in Figure 35 Enable SysLog server Figure 35 Enable SysLog server 2 Enable SysLog Enable this option if you have a SysLog server on your LAN If enabled you must enter the IP address of your SysLog server and the port number your SysLog server is configured to use The default is Disabled 3 SysLog Server IP Address The access point will send all the SysLog to the specified IP address if SysLog o...

Page 59: ...nt system activity Click Refresh to update the display click Clear to clear the log content or click Save As to save the log contents into a file on a disk drive Viewing General Summary Information The System screen under the Monitoring tab provides a summary of the current WNDAP350 configuration settings including current IP settings and current Wireless settings This information is read only so ...

Page 60: ...Access Control address MAC address of the wireless access point s wireless card when operating at 5GHz Country Region Displays the domain or region for which the wireless access point is licensed for use It may not be legal to operate this wireless access point in a region other than one of those identified in this field Firmware Version The version of the firmware currently installed Current Time...

Page 61: ...information fields detailed on the Statistics screen Current Wireless Settings for 802 11b bg ng Operating Mode Identifies the 802 11 operating mode of the WNDAP350 Channel Frequency Identifies the channel the wireless port is using Auto is the default channel setting Rogue AP Detection Identifies whether the Rogue AP detection feature is enabled or disabled Current Wireless Settings for 802 11n n...

Page 62: ...nce the WNDAP350 was restarted Broadcast Packets The Broadcast packets sent and received in 802 11n g mode since the WNDAP350 was restarted Multicast Packets The Multicast packets sent and received in 802 11n g mode since the WNDAP350 was restarted Total Packets The Wireless packets sent and received in 802 11n g mode since the WNDAP350 was restarted Total Bytes The Wireless bytes sent and receive...

Page 63: ... main menu The Available Wireless Stations list displays as shown in Figure 39 Available Wireless Stations list Figure 39 Available Wireless Stations list 2 Click Refresh to update the list Tip If the wireless access point is rebooted the table data is lost until the wireless access point rediscovers the devices To force the wireless access point to look for associated devices click the Refresh bu...

Page 64: ... AP List click Refresh to discover the APs 5 Click Move to add any AP to the Known AP List 6 Click Delete to remove an AP from the Known AP List 7 Click Apply to save your change Importing Rogue AP List from a File To replace the existing AP list 1 Create a text file that contains the MAC address of each known AP separated by a space The following example shows a list of six known APs that an admi...

Page 65: ... 3 Click Import to upload the list to the AP Viewing Rogue AP Statistics The WNDAP350 can detect rogue APs and wireless stations and show a complete list of unknown or known APs to the administrator To view the Rogue AP list 1 Under the Monitoring tab on the main menu select Rogue AP Select Unknown AP List The following screen displays with a list of unknown APs Figure 41 Unknown APs list 2 Click ...

Page 66: ... export the list of known APs to a file A window opens so you can browse to the location where you want to save the file Packet Capture The packet capture option is available under the Monitoring Packet Capture tab Use this option for troubleshooting association problems You can capture all packets transmitted and received by the AP and save them in pcap format for analysis by any standard sniffer...

Page 67: ... Wireless N Access Point WNDAP350 The advanced configuration features are located under various sub menus under Configuration The chapter includes the following sections IP Settings for Wireless Clients Hotspot Settings Configuring Advanced Wireless Settings Configuring Advanced QoS Settings Enabling Wireless Bridging ...

Page 68: ...less access point as a DHCP server Figure 44 DHCP server settings 3 Configure the following TCP IP configurations for using the WNDAP350 as a DHCP Server for wireless clients DHCP Server By default the Dynamic Host Configuration Protocol DHCP server on the AP is disabled If you enable it all the wireless clients associated with the AP will get their IP addresses subnet mask and default gateway set...

Page 69: ... Server The Access Point will assign this IP address as the secondary WINS Server used by the connected wireless stations Lease The lease time for the IP address assigned The wireless client user is required to renew the IP address as soon as the lease is expired 4 Click Apply to save your settings Hotspot Settings If you want the wireless access point to capture and redirect the first HTTP TCP po...

Page 70: ... wireless access point for your environment The Wireless Settings option of the Advanced menu is used to configure the Wireless LAN parameters The default advanced wireless LAN parameter settings usually work well Configuring 802 11b bg ng Advanced Wireless Settings To configure advanced Wireless Settings 1 Under the Configuration tab select Wireless 2 From the sidebar select Advanced and then sel...

Page 71: ...tocol Data Unit Aggregates several MAC frames into a single large frame to achieve higher throughput The default is enabled RIFS Transmission 11ng Reduced Interframe Space RIFS transmissions are shorter than other interframe spaces and if enabled allow transmission of successive frames at different transmit powers The default is disabled DTIM Interval The Delivery Traffic Indication Message Specif...

Page 72: ...ing the actual packet data The default is 2347 Fragmentation Length 256 2346 This is the maximum packet size used for fragmentation Packets larger than the size programmed in this field will be fragmented The fragmentation threshold value must be larger than the RTS Threshold value The default is 2346 Beacon Interval 100 1000 The Beacon Interval Specifies the interval time between 100ms and 1000ms...

Page 73: ...audio has a higher priority than normal traffic For WME to function correctly Wireless clients must also support WME Figure 48 Advanced QoS settings shows the Quality of Service QoS screen For most networks the default QoS queue parameter settings work well Quality of Service provides you with the ability to specify parameters on multiple queues for increased throughput and better performance of d...

Page 74: ...sensitive data such as VoIP and streaming media are automatically sent to this queue Data 1 Video High priority queue minimum delay Time sensitive video data is automatically sent to this queue Data 2 Best Effort Medium priority queue medium throughput and delay Most traditional IP data is sent to this queue Data 3 Background Lowest priority queue high throughput Bulk data that requires maximum th...

Page 75: ...he MAC address physical address of the other bridge mode wireless station in the fields provided WEP WPA PSK or WPA2 PSK are supported WPA2 PSK can and should be used to protect this communication The screens used to configure these options are located by selecting Wireless Bridge under the Configuration tab see Figure 49 Enable Wireless Point to Point Bridge below Figure 49 Enable Wireless Point ...

Page 76: ...ess Bridge Then select Bridging The Bridging screen displays see Figure 49 Enable Wireless Point to Point Bridge 2 Configure the WNDAP350 AP1 on LAN Segment 1 in Point to Point Bridge mode 3 Configure the WNDAP350 AP2 on LAN Segment 2 in Point to Point Bridge mode AP1 must have AP2 s MAC address in its Remote MAC Address field and AP2 must have AP1 s MAC address in its Remote MAC Address field LAN...

Page 77: ...s point to multipoint bridge setup shows a point to multi point bridge configuration Figure 52 Wireless point to multipoint bridge setup To configure a point to multi point wireless bridge 1 Under the Configuration tab select Wireless Bridge Then select Bridging The Bridging screen displays 2 Configure the Operating Mode of the WNDAP350 wireless access points WNDAP350 AP1 on LAN Segment 1 in Point...

Page 78: ...tings menu All WNDAP350 wireless access points use the same SSID Channel authentication mode if any and encryption in use All Point to Point Access Points must have the AP2 MAC address in its Remote AP MAC address field 4 Verify connectivity across the LANs A computer on any LAN segment should be able to connect to the Internet or share files and printers with any other PCs or servers connected to...

Page 79: ...on indicated Is the WNDAP350 on Go to Installing the WNDAP350 Wireless Access Point on page 18 Have I connected the wireless access point correctly Go to Installing the WNDAP350 Wireless Access Point on page 18 I cannot remember the wireless access point s configuration password Go to Changing the Administrator Password on page 57 Note For WNDAP350 troubleshooting information visit the support web...

Page 80: ... working If the Wireless LAN activity light stays off disconnect the adapter from its power source and then plug it in again Make sure the antennas are tightly connected to the WNDAP350 Contact NETGEAR technical support if the Wireless LAN activity light remains off The LAN light is not lit There is a hardware connection problem Check these items Make sure the cable connectors are securely plugged...

Page 81: ...static IP address of 192 168 1 1 and a Mask of 255 255 255 0 with DHCP disabled Make sure your network configuration settings are correct If you are using the NetBIOS name of the WNDAP350 to connect ensure that your computer and the WNDAP350 are on the same network segment or that there is a WINS server on your network If your computer is set to Obtain an IP Address automatically DHCP client resta...

Page 82: ... functions Reboot When pressed and released quickly the WNDAP350 will reboot restart Reset to Factory Defaults This button can also be used to clear all data and restore all settings to the factory default values To clear all data and restore the factory default values 1 Power off the WNDAP350 and power it back on 2 Use something with a small point such as a pen to press the Reset button in and ho...

Page 83: ...4 GHz wireless LAN interface setting aggregation length aggregated packet size ampdu aggregated MAC Protocol Data Unit beacon interval wireless beacon period in TU 1024 us channel wireless channel depends on country and wireless mode channelwidth wireless channel width dtim interval wireless DTIM period in beacon interval extension protection spacing wireless extension protection spacing fragmenta...

Page 84: ...wireless wep key type 2 2nd security profile authentication authentication type encryption data encryption hide network name hide network name key1 wireless wep key 1 key2 wireless wep key 2 key3 wireless wep key 3 key4 wireless wep key 4 keyno key number name profile name presharedkey pre shared key security separation disable associated wireless client communication ssid network name 1 32 chars ...

Page 85: ... wireless wep key 2 key3 wireless wep key 3 key4 wireless wep key 4 keyno key number name profile name presharedkey pre shared key security separation disable associated wireless client communication ssid network name 1 32 chars status profile status vlan id VLAN id wep pass phrase wireless wep passphrase key wepkeytype wireless wep key type 6 6th security profile authentication authentication typ...

Page 86: ...eyno key number name profile name presharedkey pre shared key security separation disable associated wireless client communication ssid network name 1 32 chars status profile status vlan id VLAN id wep pass phrase wireless wep passphrase key wepkeytype wireless wep key type wireless bridge wireless bridge setting security profile create security profile 1 1st security profile authentication authen...

Page 87: ... background station low priority data station data2 video station video data station data3 voice station voice data support support 5GHz 5 GHz wireless LAN interface setting aggregation length aggregated packet size ampdu aggregated MAC Protocol Data Unit beacon interval wireless beacon period in TU 1024 us channel wireless channel depends on country and wireless mode channelwidth wireless channel...

Page 88: ...n id VLAN id wep pass phrase wireless wep passphrase key wepkeytype wireless wep key type 2 2nd security profile authentication authentication type encryption data encryption hide network name hide network name key1 wireless wep key 1 key2 wireless wep key 2 key3 wireless wep key 3 key4 wireless wep key 4 keyno key number name profile name presharedkey pre shared key security separation disable as...

Page 89: ...tion hide network name hide network name key1 wireless wep key 1 key2 wireless wep key 2 key3 wireless wep key 3 key4 wireless wep key 4 keyno key number name profile name presharedkey pre shared key security separation disable associated wireless client communication ssid network name 1 32 chars status profile status vlan id VLAN id wep pass phrase wireless wep passphrase key wepkeytype wireless ...

Page 90: ...y3 wireless wep key 3 key4 wireless wep key 4 keyno key number name profile name presharedkey pre shared key security separation disable associated wireless client communication ssid network name 1 32 chars status profile status vlan id VLAN id wep pass phrase wireless wep passphrase key wepkeytype wireless wep key type wireless bridge wireless bridge setting security profile create security profi...

Page 91: ...iority data ap data2 video access point video data ap data3 voice access point voice data station data0 best effort station best effort voice data station data1 background station low priority data station data2 video station video data station data3 voice station voice data support ip set host IP address host IP address default gateway IP address of default gateway dhcp client enable dhcp client ...

Page 92: ... spanning tree protocol time time Setting custom ntp server custom NTP server host name daylightsaving daylight saving ntp client NTP client host name ntp server NTP server host name time zone time zone vlan vlan settings management vlan vlan management id untagged vlan untagged vlan id untagged vlan status untagged vlan status exit logout from CLI file firmware upgrade upload new system firmware ...

Page 93: ... ProSAFE Dual Band Wireless N Access Point WNDAP350 stationlist station list statistics interface statistics trusted stationlist trusted station list unknownaplist unknown access point list log system log system system setting ...

Page 94: ...fications This appendix provides the factory default settings and technical specifications for the ProSAFE Dual Band Wireless N Access Point WNDAP350 The appendix includes the following sections Factory Default Settings Technical Specifications ...

Page 95: ... the reset button for a shorter period of time will simply cause your device to reboot Table 7 Access Point Default Configuration Settings Feature Description AP Login User Login URL 192 168 1 1 User Name case sensitive admin Login Password case sensitive password Ethernet Connection Static IP Address 192 168 0 210 Ethernet MAC Address See bottom label Port Speed 10 100 1000 Local Network LAN Lan ...

Page 96: ...ed Security Disabled Transmission Speed Besta Country Region Varies by region 80211 a Radio Frequency Channel Auto 80211 g Radio Frequency Channel Auto Output Power Full Wireless Card Access List All wireless stations allowed WMM Support Enabled a Maximum Wireless signal rate derived from IEEE Standard 802 11 specifications Actual throughput will vary Network conditions and environmental factors i...

Page 97: ...s 13 Mbps 19 5 Mbps 26 Mbps 39 Mbps 52 Mbps 58 5 Mbps 65 Mbps 13 Mbps 26 Mbps 39 Mbps 52 Mbps 78 Mbps 104 Mbps 117 Mbps 130 Mbps Data Rates for Channel Width 40MHz and Guard Interval short Best 15 Mbps 30 Mbps 45 Mbps 60 Mbps 90 Mbps 120 Mbps 135 Mbps 150 Mbps 30 Mbps 60 Mbps 90 Mbps 120 Mbps 180 Mbps 240 Mbps 270 Mbps 300 Mbps Data Rates for Channel Width 40MHz and Guard Interval long Best 13 5 M...

Page 98: ...Mbps Data Rates for Channel Width 40MHz and Guard Interval long Best 13 5 Mbps 27 Mbps 40 5 Mbps 54 Mbps 81 Mbps 121 5 Mbps 135 Mbps 27 Mbps 54 Mbps 81 Mbps 162 Mbps 216 Mbps 243 Mbps 270 Mbps 802 11b bg ng Operating Frequencies 2 412 2 462 GHz US 2 457 2 462 GHz Spain 2 412 2 484 GHz Japan 2 457 2 472 GHz France 2 412 2 472 GHz Europe ETSI 802 11 b bg ng Encryption 64 bits 128 and 152 bits WEP AE...

Page 99: ...on length 71 72 aggregation support for 9 AID see association ID A MPDU Aggregation of MAC Protocol Data Units 71 72 antenna 71 2 4 GHz 13 5 GHz 13 accessories 78 position 16 22 associated stations present in AWSL only 63 association ID authentication server settings IP address 38 39 port number 39 shared secret 39 auto or long preamble support for 9 Auto UplinkTM 10 autosensing ethernet support f...

Page 100: ...efault gateway configure 25 default IP address 18 25 default password 18 default reset button 56 default SSID 23 default SSID 802 11a n 33 default SSID 802 11b g n 33 default user name 18 default wireless access point name 23 DHCP point to multi point bridging 78 DHCP client default setting 23 DHCP client configure 25 DHCP client server support 8 DHCP server configure 68 on LAN 25 on LAN assigns I...

Page 101: ...ntrol on 48 Management Information Base MIB management 8 Management VLAN default settings 19 max users 7 maximum packet size 71 72 multiple access points placement of 16 multiple BSSIDs support for 7 multiple input multiple output MIMO support for 9 multi point bridging extend 78 extend range 78 N NetBIOS name 19 Netgear products compatible 10 network authentication types of legacy 802 1x 34 open ...

Page 102: ...FS wireless settings 71 RIFS Reduced Interframe Space transmission 72 roaming multiple wireless access points 63 roaming on same subnet support for 9 rogue AP detection configure 63 import rogue AP list from file 64 support for 8 unknown AP list 64 rogue AP list 65 unknown AP list 65 66 RTS 70 RTS threshold 72 RTS CTS handshake support for 9 S secure Telnet CLI support for 9 secure Telnet client 5...

Page 103: ...ireless stations list MAC authentication 48 U unauthorized access secure from 14 untagged VLAN default settings 19 upgradeable firmware support for 8 V VLAN 802 1Q 41 VLAN ID DHCP server 68 VLAN security profiles VLAN ID support for 9 Voice over IP VoIP 73 W WEP data rates provided by 17 WEP configure data encryption keys 41 data encryption strength 41 network authentication type 41 wireless clien...

Page 104: ... mode 26 wireless network name SSID 26 wireless settings basic 22 wireless sniffer 17 29 WPA and WPA2 with RADIUS restriction with WPA and WPA2 44 WPA and WPA2 with RADIUS configure 45 data encryption 45 network authentication type 45 wireless client security separation 45 WPA preshared key passphrase use with WPA PSK 35 WPA with RADIUS configure 42 data encryption default 43 network authenticatio...

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