The satellite’s ring LED pulses white while it attempts to sync with the router. After
the ring LED pulses white, it lights one of the following colors for about three minutes
and then turns off:
•
Blue. The Orbi router and satellite successfully synced, and the connection
between the router and satellite is good.
•
Amber. The Orbi router and satellite successfully synced, but the connection
between the router and satellite is only fair. Consider moving the Orbi satellite
closer to the Orbi router.
•
Magenta. The Orbi router and satellite did not sync.
7. Do one of the following:
•
The sync failed. If the sync failed, try to sync again by repeating Step 5 and Step
6. If the sync keeps failing, try a different location or position.
•
The sync is successful. If the sync is successful, move the satellite to the location
where you want to install it and continue with Step 8.
8. At the new location, connect the satellite to a power source.
9. At the new location, resync the satellite with the router by repeating Step 5 and Step
6.
If the satellite’s ring LED lights blue or amber, the satellite synced successfully. If the
satellite’s ring LED lights blue, the connection is good. If the satellite’s ring LED lights
amber, consider moving the satellite closer to the router so that you can get a good
connection instead of a fair connection.
10. If the satellite’s ring LED lights magenta, the satellite did not resync with the router.
If they successfully synced when they were placed in the same room, do one of the
following:
•
Move the satellite closer to the router and try again. The router must be within
the satellite’s WiFi cover area for a good or fair connection to the satellite.
•
Place another satellite between the router and the satellite that you are trying to
sync. Then try to sync between the two satellites. With daisy chain networking,
your satellites can connect to each other or to the router, depending on which
connection is best.
User Manual
157
Troubleshooting
Orbi 4GX Router Model LBR1020
