7. To exit the page, click the Close Window button.
Sequence to restart your wired network
If your router is connected to a wired modem for a wired Internet connection, when you
restart your wired network, follow this sequence:
1. Turn off
and
unplug the modem.
2. Turn off the router.
3. Plug in the modem and turn it on. Wait two minutes.
4. Turn on the router and wait two minutes.
WiFi settings
Make sure that the WiFi settings in the WiFi-enabled computer or mobile device and
the router match.
The WiFi network name (SSID) and WiFi security settings must match exactly.
If you set up an access list, you must add each WiFi-enabled computer or mobile device’s
MAC address to the router’s access list.
Network settings
Make sure that the network settings of the computer or mobile device are correct.
Connected computers and mobile devices must use network IP addresses on the same
network as the router. The simplest way to do this is to configure each computer and
mobile device to obtain an IP address automatically using DHCP. Most computers and
mobile devices are set up this way by default.
Some cable modem service providers require you to use the MAC address of the
computer initially registered on the account. You can view the MAC address on the
Attached Devices page.
Troubleshoot the mobile broadband Internet
connection
If your router cannot access the Internet over a mobile broadband connection, check
the following:
•
Make sure that the nano SIM card is inserted correctly into the router.
•
Check with your LTE provider to ensure that good coverage exists in the area.
User Manual
155
Troubleshooting
Orbi 4GX Router Model LBR1020
