NETGEAR Nighthawk X4S R7800 User Manual Download Page 151 | Manualshive

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•

Cycle the power to see if the router recovers.

•

Press and hold the Reset button to return the router to its factory settings. For more information, see

on page 158.

If the error persists, a hardware problem might be the cause. Contact technical support at

netgear.com/support

.

Internet or Ethernet Port LEDs Are Off

If either the Ethernet port LEDs or the Internet LED does not light when the Ethernet connection is
made, check the following:

•

Make sure that the Ethernet cable connections are secure at the router and at the modem or computer.

•

Make sure that power is turned on to the connected modem or computer.

•

Be sure that you are using the correct cable.

When you connect the router’s Internet port to a modem, use the cable that was supplied with the modem. This
cable can be a standard straight-through Ethernet cable or an Ethernet crossover cable.

WiFi LED Is Off

If the WiFi LED stays off, check to see if someone pressed the WiFi On/Off button on the router. This button turns
the WiFi radios in the router on and off. The WiFi LED is lit when the WiFi radios are turned on.

You Cannot Log In to the Router

If you are unable to log in to the router from a computer on your local network, check the following:

•

If you are using an Ethernet-connected computer, check the Ethernet connection between the computer and
the router.

•

Make sure that the IP address of your computer is on the same subnet as the router. If you are using the
recommended addressing scheme, your computer’s address is in the range of 192.168.1.2 to 192.168.1.254.

•

If your computer’s IP address is shown as 169.254.x.x, recent versions of Windows and Mac OS generate and
assign an IP address if the computer cannot reach a DHCP server. These autogenerated addresses are in the
range of 169.254.x.x. If your IP address is in this range, check the connection from the computer to the router,
and reboot your computer.

•

If your router’s IP address was changed and you do not know the current IP address, clear the router’s
configuration to factory defaults. This sets the router’s IP address to 192.168.1.1. For more information, see

Factory Settings

on page 158.

•

Make sure that Java, JavaScript, or ActiveX is enabled in your browser. If you are using Internet Explorer, click
the Refresh button to be sure that the Java applet is loaded.

•

Try quitting the browser and launching it again.

Troubleshooting

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Nighthawk X4S AC2600 Smart WiFi Router

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Summary of Contents for Nighthawk X4S R7800

Page 1: ...Nighthawk X4S AC2600 Smart WiFi Router User Manual Model R7800 December 2015 202 11596 02 350 E Plumeria Drive San Jose CA 95134 USA ...

Page 2: ...s Conformity For regulatory compliance information visit http kb netgear com app answers detail a_id 11621 Compliance For regulatory compliance information visit http www netgear com about regulatory See the regulatory compliance document before connecting the power supply Trademarks NETGEAR Inc NETGEAR and the NETGEAR Logo are trademarks of NETGEAR Inc Any non_NETGEAR trademarks are used for refe...

Page 3: ...ction 23 Use Auto Detect for an IPv6 Internet Connection 25 Set Up an IPv6 6to4 Tunnel Internet Connection 26 Set Up an IPv6 Pass Through Internet Connection 27 Set Up an IPv6 Fixed Internet Connection 28 Set Up an IPv6 DHCP Internet Connection 29 Set Up an IPv6 PPPoE Internet Connection 31 Change the MTU Size 32 Chapter 3 Control Access to the Internet Set Up Parental Controls 36 Allow or Block A...

Page 4: ...ttings 70 Use the Router as a Wireless Access Point 70 Use the Router in Bridge Mode 72 Chapter 5 Optimize Performance Use Dynamic QoS to Optimize Internet Traffic Management 76 Enable Dynamic QoS 76 Enable or Disable the Automatic QoS Database Update 77 Manually Update the Dynamic QoS Database 78 Participate in Dynamic QoS Analytics 78 Improve Network Connections With Universal Plug and Play 79 W...

Page 5: ...ter 8 Use Dynamic DNS to Access USB Storage DevicesThrough the Internet Dynamic DNS 110 Set Up FTP Access Through the Internet 110 Your Personal FTP Server 111 Set Up Your Personal FTP Server 111 Set Up a New Dynamic DNS Account 112 Specify a DNS Account That You Already Created 113 Change the Dynamic DNS Settings 114 Access USB Storage Devices Through the Internet 115 Chapter 9 Use the Router as ...

Page 6: ...s Your Network Set Up a VPN Connection 140 Specify VPN Service in the Router 140 Install OpenVPN Software on Your Computer 141 Use a VPN Tunnel 144 Use VPN to Access the Router s USB Device and Media 145 Use VPN to Access Your Internet Service at Home 145 Set Up VPN Client Internet Access in the Router 145 Block VPN Client Internet Access in the Router 146 Use a VPN Tunnel to Access Your Internet ...

Page 7: ... Ping Utility 154 Test the LAN Path to Your Router 154 Test the Path From Your Computer to a Remote Device 155 Chapter 14 Supplemental Information Factory Settings 158 Technical Specifications 159 7 Nighthawk X4S AC2600 Smart WiFi Router ...

Page 8: ...vices Nighthawk X4S also provides fast central storage backup and streaming to every device in your home with two USB 3 0 ports 10 times faster than USB 2 0 and an eSATA port Sharing content across your network is easy from accessing stored photos and music to printing wirelessly Stream your stored media files on any device anywhere on the network Share your music with AirPlay compatible devices f...

Page 9: ...router 4 antennas the power adapter and an Ethernet cable Figure 1 Package contents Top View The status LEDs and buttons are located on the top of the router Figure 2 Router LEDs and buttons Hardware Setup 9 Nighthawk X4S AC2600 Smart WiFi Router ...

Page 10: ...e router is sending or receiving WiFi traffic Off The 2 4 GHz WiFi radio is off 2 4 GHz WiFi Solid white The 5 GHz WiFi radio is operating Blinking The router is sending or receiving WiFi traffic Off The 5 GHz WiFi radio is off 5 GHz WiFi Solid white A USB device is connected and is ready Blinking A USB device is plugged in and is trying to connect Off No USB device is connected or someone clicked...

Page 11: ...s are turned off and you cannot use WiFi to connect to the router WiFi On Off button with LED This button lets you use WPS to join the WiFi network without typing the WiFi password The WPS LED blinks white during this process and then lights solid white WPS button with LED You can use the LED On Off switch on the rear panel of the router to turn the LEDs on the top of the router on or off See Turn...

Page 12: ...s with four antennas To attach the antennas 1 To determine where to attach the antennas match the labels on the antennas with the labels on the router 2 Align the antennas with the antenna posts on the router 3 Attach the antennas on the threaded antenna posts 4 Position the antennas for the best WiFi performance We recommend that you position all of the antennas vertically as shown Hardware Setup...

Page 13: ...Panel Two 3 0 USB ports are located on the left panel Figure 4 USB ports eSATA Port on the Right Panel An eSATA port is located on the right panel Figure 5 eSATA port Hardware Setup 13 Nighthawk X4S AC2600 Smart WiFi Router ...

Page 14: ...ome might affect your router s signal Wireless access points are routers repeaters WiFi range extenders and any other device that emits a wireless signal for network access Position your router according to the following guidelines Place your router near the center of the area where your computers and other devices operate and within line of sight to your wireless devices Make sure that the router...

Page 15: ...ete Cable Your Router The following image shows how to cable your router Figure 6 Router cabling To cable your router 1 Unplug your modem s power leaving the modem connected to the wall jack for your Internet service If your modem uses a battery backup remove the battery 2 Plug in and turn on your modem If your modem uses a battery backup put the battery back in Hardware Setup 15 Nighthawk X4S AC2...

Page 16: ...came with your router 4 Connect the power adapter to your router and plug the power adapter into an outlet 5 Slide the LED On Off switch on the rear panel to the On position 6 Press the Power On Off button on the rear panel of the router Hardware Setup 16 Nighthawk X4S AC2600 Smart WiFi Router ...

Page 17: ...e Internet connection when you first access the router with a web browser You can also customize or specify your Internet settings This chapter contains the following sections Use the Internet Setup Wizard on page 18 Manually Set Up the Internet Connection on page 18 Specify IPv6 Internet Connections on page 22 Change the MTU Size on page 32 17 ...

Page 18: ...and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup Wizard 5 Select the Yes radio button If you select the No radio button you are taken to the Internet Setup page see Manually Set Up the Internet Connection on page 18 6 Click the Next button The Setup Wizard searches your Internet connection for servers and protocols to determine your Internet configuration When t...

Page 19: ...s different from this example 5 For the Does your Internet connection require a login setting leave the No radio button selected 6 If your Internet connection requires an account name or host name type it in the Account Name If Required field 7 If your Internet connection requires a domain name type it in the Domain Name If Required field For the other sections on this page the default settings us...

Page 20: ...and uses the MAC address of the computer that you are now using You must use the one computer that the ISP allows Use This MAC Address Enter the MAC address that you want to use 11 Click the Apply button Your settings are saved 12 Click the Test button to test your Internet connection If the NETGEAR website does not display within one minute see You Cannot Access the Internet on page 152 Specify a...

Page 21: ... To change the number of minutes until the Internet login times out in the Idle Timeout In minutes field type the number of minutes This is how long the router keeps the Internet connection active when no one on the network is using the Internet connection A value of 0 zero means never log out 12 Select an Internet IP Address radio button Get Dynamically from ISP Your ISP uses DHCP to assign your ...

Page 22: ...n if the router does not detect it automatically To set up an IPv6 Internet connection 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays...

Page 23: ... invalidate an IPv6 address More than eight groups of hexadecimal quartets More than four hexadecimal characters in a quartet More than two colons in a row Use Auto Config for an IPv6 Internet Connection To set up an IPv6 Internet connection through auto configuration 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login win...

Page 24: ...t name Most people can leave this field blank but if your ISP gave you a specific host name enter it here 7 Optional In the DHCP Domain Name If Required field enter a domain name You can type the domain name of your IPv6 ISP Do not enter the domain name for the IPv4 ISP here For example if your ISP s mail server is mail xxx yyy zzz type xxx yyy zzz as the domain name If your ISP provided a domain ...

Page 25: ...rough auto detection 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup IPv6 5 From the Internet Connect...

Page 26: ...e router assigns IPv6 addresses to the devices on your home network the LAN 7 Optional Select the Use This Interface ID check box and specify the interface ID to be used for the IPv6 address of the router s LAN interface If you do not specify an ID here the router generates one automatically from its MAC address 8 Click the Apply button Your settings are saved Set Up an IPv6 6to4 Tunnel Internet C...

Page 27: ...t setting This setting specifies how the router assigns IPv6 addresses to the devices on your home network the LAN 8 Optional Select the Use This Interface ID check box and specify the interface ID to be used for the IPv6 address of the router s LAN interface If you do not specify an ID here the router generates one automatically from its MAC address 9 Click the Apply button Your settings are save...

Page 28: ...computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup IPv6 The IPv6 page displays 5 From the Internet Connection Type menu select Fixed 6...

Page 29: ... function Auto Config This is the default setting This setting specifies how the router assigns IPv6 addresses to the devices on your home network the LAN 8 In the IPv6 Address Prefix Length fields specify the static IPv6 address and prefix length of the router s LAN interface If you do not specify an ID here the router generates one automatically from its MAC address 9 Click the Apply button Your...

Page 30: ...but if your ISP gave you a specific host name enter it here 7 Optional In the Domain Name If Required field enter a domain name You can type the domain name of your IPv6 ISP Do not enter the domain name for the IPv4 ISP here For example if your ISP s mail server is mail xxx yyy zzz type xxx yyy zzz as the domain name If your ISP provided a domain name type it in this field For example Earthlink Ca...

Page 31: ...network 2 Type http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup IPv6 The IPv6 page displays 5 From the Internet Connection Type menu select PPPoE The page adjusts The router automatically detects t...

Page 32: ...r ISP did not provide a service name leave this field blank The default setting of the Connection Mode menu is Always On to provide a steady IPv6 connection The router never terminates the connection If the connection is terminated for example when the modem is turned off the router attempts to reestablish the connection immediately after the PPPoE connection becomes available again Note 9 Select ...

Page 33: ...rt of a web page Yahoo email MSN portal America Online s DSL service You use VPN and experience severe performance problems You used a program to optimize MTU for performance reasons and now you are experiencing connectivity or performance problems An incorrect MTU setting can cause Internet communication problems For example you might not be able to access certain websites frames within websites ...

Page 34: ...mmon MTU sizes Application MTU The largest Ethernet packet size This setting is typical for connections that do not use PPPoE or VPN and is the default value for NETGEAR routers adapters and switches 1500 Used in PPPoE environments 1492 Maximum size to use for pinging Larger packets are fragmented 1472 Used in some DHCP environments 1468 Usable by AOL if you do not send or receive large email atta...

Page 35: ...ternet This chapter includes the following sections Set Up Parental Controls on page 36 Allow or Block Access to Your Network on page 37 Use Keywords to Block Internet Sites on page 39 Manage Network Access Control Lists on page 43 Schedule When to Block Internet Sites and Services on page 44 Set Up Security Event Email Notifications on page 45 35 ...

Page 36: ...e case sensitive The BASIC Home page displays 4 Select Parental Controls The Live Parental Controls website opens 5 Click the button for the app or version that you want to download and use 6 Follow the onscreen instructions to download and install the genie app 7 Open the genie app and select Parental Controls After installation Live Parental Controls automatically starts 8 Click the Next button ...

Page 37: ...ntrols you can change the web filtering level for each device on the network through the network map page of the genie app Allow or Block Access to Your Network You can use access control to block or allow access to your network To set up access control 1 Launch a web browser from a computer or wireless device that is connected to the network 2 Enter http www routerlogin net A login window opens 3...

Page 38: ... your network you must enter its MAC address for an Ethernet connection and its MAC address for a WiFi connection in the allowed list The access rule does not affect previously blocked or allowed devices It applies only to devices joining your network in the future after you apply these settings 7 To view allowed or blocked devices that are not connected click one of the following links View list ...

Page 39: ... a keyword blocking option Per Schedule Turn on keyword blocking according to a schedule that you set See Schedule When to Block Internet Sites and Services on page 44 Always Turn on keyword blocking all the time independent of the Schedule page 6 In the Type keyword or domain name here field enter a keyword or domain that you want to block For example Specify XXX to block http www badstuff com xx...

Page 40: ...he router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security Block Services 5 Specify when to block the services To block the services all the time select the Always radio button To block the services based on a schedule select the Per Schedule radio button For informat...

Page 41: ... out which port numbers the service or application uses you can contact the publisher of the application ask user groups or newsgroups or search on the Internet 9 Select a filtering option Only This IP Address Block services for a single computer IP Address Range Block services for a range of computers with consecutive IP addresses on your network All lP Addresses Block services for all computers ...

Page 42: ...r you exempt must be assigned a fixed IP address You can use the reserved IP address feature to specify the IP address See Manage Reserved LAN IP Addresses on page 55 To specify a trusted computer 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is adm...

Page 43: ...pe http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security Access Control 5 Select the Turn on Access Control radio button 6 Click the View list of allowed devices not currently connected to the network link Co...

Page 44: ...pecify what you want the router to block see Use Keywords to Block Internet Sites on page 39 and Block Services From the Internet on page 40 To schedule blocking 1 Launch a web browser from a computer or wireless device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is pass...

Page 45: ...on that observes daylight saving time select the Automatically adjust for daylight savings time check box 8 Click the Apply button Your settings are saved Set Up Security Event Email Notifications The router can email you its logs of router activity The log records router activity and security events such as attempts to access blocked sites or services To set up email notifications 1 Launch a web ...

Page 46: ...ield is blank log and alert messages are not sent 8 If your outgoing email server requires authentication select the My Mail Server requires authentication check box and do the following a In the User Name field type the user name for the outgoing email server b In the Password field type the password for the outgoing email server 9 To send alerts when someone attempts to visit a blocked site sele...

Page 47: ... you set If the log fills before the specified time it is sent After the log is sent it is cleared from the router memory If the router cannot email the log and the log buffer fills the router overwrites the log Control Access to the Internet 47 Nighthawk X4S AC2600 Smart WiFi Router ...

Page 48: ... That the Router Assigns on page 53 Disable the DHCP Server Feature in the Router on page 55 Manage Reserved LAN IP Addresses on page 55 Use the WPS Wizard for WiFi Connections on page 57 Specify Basic WiFi Settings on page 58 Change the WiFi Password or Security Level on page 62 Enable or Disable WiFi MU MIMO on page 63 Enable or Disable WiFi 160 MHz on page 63 Enable a WiFi Video Network on page...

Page 49: ...e and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup WAN Setup The following settings display Disable Port Scan and DoS Protection DoS protection protects your LAN against denial of service attacks such as Syn flood Smurf Attack Ping of Death and many others Select this check box only in special circumstances Default DMZ Server This feature is sometimes helpful wh...

Page 50: ...is programmed to recognize some of these applications and to work correctly with them but other applications might not function well In some cases one local computer can run the application correctly if the IP address for that computer is entered as the default DMZ server WARNING DMZ servers pose a security risk A computer designated as the default DMZ server loses much of the protection of the fi...

Page 51: ...ser name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup LAN Setup The LAN Setup page displays 5 In the Device Name field type a new name 6 Click the Apply button Your change is saved Change the LAN TCP IP Settings The router is preconfigured to use private IP addresses on the LAN side and to act as a DHCP...

Page 52: ...ssword is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup LAN Setup Your router might display information that is different from this example 5 In the IP Address field type the IP address 6 In the IP Subnet Mask type the subnet mask of the router The IP address and subnet mask identify which addresses are local to a specific device and wh...

Page 53: ... in to the router Specify the IP Addresses That the Router Assigns By default the router acts as a Dynamic Host Configuration Protocol DHCP server The router assigns IP DNS server and default gateway addresses to all computers connected to the LAN The assigned default gateway address is the LAN address of the router These addresses must be part of the same IP address subnet as the router s LAN IP ...

Page 54: ...st be in the same subnet as the router b In the Ending IP Address field type the number at the end of the range of IP addresses This IP address must be in the same subnet as the router 7 Click the Apply button Your settings are saved The router delivers the following parameters to any LAN device that requests DHCP An IP address from the range that you define Subnet mask Gateway IP address the rout...

Page 55: ...etup The LAN Setup page displays 5 Clear the Use Router as DHCP Server check box 6 Click the Apply button Your settings are saved 7 Optional If this service is disabled and no other DHCP server is on your network set your computer IP addresses manually so that the computers can access the router Manage Reserved LAN IP Addresses When you specify a reserved IP address for a computer on the LAN that ...

Page 56: ...gned until the next time the computer contacts the router s DHCP server Reboot the computer or access its IP configuration and force a DHCP release and renew Edit a Reserved IP Address To edit a reserved address entry 1 Launch a web browser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the router user name and passw...

Page 57: ...o the reserved address 6 Click the Delete button The address is removed Use the WPS Wizard for WiFi Connections The WPS Wizard helps you add a wireless computer or device to your WiFi network without typing the WiFi password To use the WPS Wizard 1 Launch a web browser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter t...

Page 58: ...re uniquely generated for every device to protect and maximize your wireless security Note We recommend that you do not change your preset security settings If you change your preset security settings make a note of the new settings and store it in a safe place where you can easily find it If your computer is connected with WiFi when you change the SSID or other WiFi security settings you are disc...

Page 59: ... is case sensitive The default SSID is randomly generated and is on the router s label If you change the name make sure to write down the new name and keep it in a safe place 8 To change the wireless channel select a number from the Channel menu In some regions not all channels are available Do not change the channel unless you experience interference shown by lost connections or slow data transfe...

Page 60: ...e connected to another wireless network in your area Some wireless devices automatically connect to the first open network without wireless security that they discover Is your computer or wireless device trying to connect to your network with its old settings before you changed the settings If so update the wireless network selection in your computer or wireless device to match the current setting...

Page 61: ...routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select Wireless Your router might display information that is different from this example 5 For the 2 4 GHz WiFi band in the Wireless Network 2 4 GHz b gn n section select a setting from t...

Page 62: ...o available Note To change the WPA settings 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select Wireless The Wireless Settings pa...

Page 63: ...lt password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Wireless Settings 5 Select the Enable MU MIMO check box 6 Click the Apply button Your settings are saved Enable or Disable WiFi 160 MHz The WiFi 160 MHz setting reduces lag and improves streaming speed Note that the WiFi clients must have 160 MHz support and they must...

Page 64: ...network feature is enabled the router uses video reliability algorithms to reduce jitter and packet loss during video streaming To enable a WiFi video network 1 Launch a web browser from a computer or wireless device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password...

Page 65: ... user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select Guest Network Your router might display information that is different from this example 5 Scroll to the section of the screen for the guest WiFi network that you want to set up The default guest wireless network names SSIDs are as follo...

Page 66: ...ly button Your settings are saved Enable a Video Guest WiFi Network Guest networks allow visitors at your home to use the Internet without using your wireless security key For optimal HD streaming performance for your guests you can enable a 5 GHz guest video network When this the video network feature is enabled the router uses video reliability algorithms to reduce jitter and packet loss during ...

Page 67: ...f with the WiFi On Off button on the router or you can log in to the router and enable or disable the WiFi radios If you are close to the router it might be easier to press its WiFi On Off button If you are away from the router or already logged in it might be easier to enable or disable them You can also turn the WiFi radios off and on based on a schedule See Set Up a WiFi Schedule on page 69 Use...

Page 68: ...ser name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Wireless Settings Your router might display information that is different from this example 5 In the 2 4 GHz and 5 GHz sections select or clear the Enable Wireless Router Radio check boxes Clearing these check boxes turns off the WiFi featur...

Page 69: ... The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Wireless Settings The Advanced Wireless Settings page displays The Wireless Settings page displays 5 Click the Add a new period button 6 Use the menus radio buttons and check boxes to set up a period during which you want to turn off the WiFi signal 7 Click the Apply button The Advanced Wir...

Page 70: ...Enable Router s PIN check box The PIN function might temporarily be disabled when the router detects suspicious attempts to break into the router s wireless settings by using the router s PIN through WPS You can manually enable the PIN function by selecting the Enable Router s PIN check box 6 Optional Select or clear the Keep Existing Wireless Settings check box By default the Keep ExistingWireles...

Page 71: ... router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 5 Select ADVANCED Advanced Setup Wireless AP 6 Select the Enable AP Mode check box 7 Scroll down and select an IP address setting Get dynamically from existing router The other router on the network assigns an IP address to this router wh...

Page 72: ...and use the R7800 router only for wireless client access Note 8 Click the Apply button The IP address of the router changes and you are disconnected 9 To reconnect close and restart your browser and typeType http www routerlogin net Use the Router in Bridge Mode You can use your router in bridge mode to connect multiple devices with WiFi at the faster 802 11ac speed To do this you need two WiFi ro...

Page 73: ...nd use its 802 11ac WiFi connection to the first router To set up bridge mode 1 Make a note of the WiFi settings of the other router to which this router will connect You must know the SSID WiFi security mode wireless password and operating frequency either 2 4 GHz or 5 GHz 2 Launch a web browser from a computer or wireless device that is connected to the network of the router that will run in bri...

Page 74: ...y Option section select a radio button e If prompted type the passphrase the WiFi password that you use to connect with WiFi to the other router 9 Click the Apply button The settings for the other router are saved and the Advanced Wireless Settings page displays 10 Click the Apply button on the Advanced Wireless Settings page Your settings are saved Network Settings 74 Nighthawk X4S AC2600 Smart W...

Page 75: ...o streaming and VoIP communication By default the router uses Wi Fi Multimedia Quality of Service WMM QoS This chapter contains the following sections Use Dynamic QoS to Optimize Internet Traffic Management on page 76 Improve Network Connections With Universal Plug and Play on page 79 Wi Fi Multimedia Quality of Service on page 80 75 ...

Page 76: ...c QoS optimizes Internet traffic by prioritizing competing demands Enable Dynamic QoS Because not everyone uses Dynamic QoS it is disabled by default To enable Dynamic QoS 1 Launch a web browser from a computer or wireless device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default passwo...

Page 77: ...oS Database Update The router uses a QoS database of the most popular applications and services to implement Dynamic QoS By default the router automatically updates this database You can turn off this feature and manually update the database To enable or disable the automatic Dynamic QoS database update 1 Launch a web browser from a computer or wireless device that is connected to the network 2 En...

Page 78: ...mic QoS check box is selected 5 Click the Update Now button The router checks for the newest version of the database and downloads it 6 Click the Apply button Your settings are saved Participate in Dynamic QoS Analytics NETGEAR uses a QoS database of the most popular applications and services to implement Dynamic QoS As new applications and services become popular we update this database and autom...

Page 79: ... you use applications such as multiplayer gaming peer to peer connections or real time communications such as instant messaging or remote assistance a feature in Windows XP enable UPnP To enable Universal Plug and Play 1 Launch a web browser from a computer or wireless device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and pas...

Page 80: ...t is still active for each IP address To refresh the information in the UPnP Portmap Table click the Refresh button Wi Fi Multimedia Quality of Service Wi Fi Multimedia Quality of Service WMM QoS prioritizes WiFi voice and video traffic over the WiFi link WMM QoS is automatically enabled for the router WMM QoS prioritizes WiFi data packets from different applications based on four access categorie...

Page 81: ...7 Clear the Enable WMM Wi Fi multimedia settings 5 GHz a n ac check box 8 Click the Apply button Your settings are saved Optimize Performance 81 Nighthawk X4S AC2600 Smart WiFi Router ...

Page 82: ...llowing sections Update the Router Firmware on page 83 Change the admin Password on page 83 Set Up Password Recovery on page 84 Recover the admin Password on page 85 View Router Status on page 86 View Devices Currently on the Network on page 90 Monitor Internet Traffic on page 91 Manage the Router Configuration File on page 93 Remote Access on page 95 82 ...

Page 83: ...re Update The Router Update page displays 5 Click the Check button The router finds new firmware information if any is available and displays a message asking if you want to download and install it 6 Click the Yes button The router locates and downloads the firmware and begins the update WARNING To avoid the risk of corrupting the firmware do not interrupt the update For example do not close the b...

Page 84: ...sword The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Administration Set Password 5 Type the old password and type the new password twice 6 To be able to recover the password select the Enable Password Recovery check box We recommend that you enable password recovery 7 Click the Apply button Your settings are saved Set Up Password Recovery We recommend ...

Page 85: ...s to them 7 Click the Apply button Your settings are saved Recover the admin Password To recover your password 1 In the address field of your browser enter http www routerlogin net A login window opens 2 Click the Cancel button If password recovery is enabled you are prompted to enter the serial number of the router The serial number is on the product label 3 Enter the serial number of the router ...

Page 86: ...ected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Click the ADVANCED tab Your router might display information that is different from this example Manage Your Network 86 Nighthawk X4S AC2600 Smart WiF...

Page 87: ...owing information displays System Up Time The time elapsed since the router was last restarted Port The statistics for the WAN Internet and LAN Ethernet ports For each port the screen displays the following information Status The link status of the port TxPkts The number of packets transmitted on this port since reset or manual clear RxPkts The number of packets received on this port since reset o...

Page 88: ...Internet connection status 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Click the ADVANCED tab The ADVANCED Home page displays 5 ...

Page 89: ... and time that the lease expires 6 To return the status of all items to 0 click the Release button 7 To refresh the screen click the Renew button 8 To exit the screen click the Close Window button View and Manage Logs of Router Activity The log is a detailed record of the websites you accessed or attempted to access and other router actions Up to 256 entries are stored in the log To view and manag...

Page 90: ... access was attempted Date and time The date and time the log entry was recorded 5 To customize the logs scroll down and clear or select the check boxes in the Include in Log section 6 To refresh the log screen click the Refresh button 7 To clear the log entries click the Clear Log button 8 To email the log immediately click the Send Log button View Devices Currently on the Network You can view al...

Page 91: ...hange because the router assigns an IP address to each device when it joins the network The unique MAC address for each device does not change 5 To update this page click the Refresh button Monitor Internet Traffic Traffic metering allows you to monitor the volume of Internet traffic that passes through the router Internet port You can set limits for traffic volume To monitor Internet traffic 1 La...

Page 92: ... hours in the Monthly limit field 7 If your ISP charges for extra data volume when you make a new connection enter the extra data volume in MB in the Round up data volume for each connection by field 8 In the Traffic Counter section set the traffic counter to begin at a specific time and date To start the traffic counter immediately click the Restart Counter Now button 9 In the Traffic Control sec...

Page 93: ... it or reset it to the factory default settings Back Up Settings To back up the router s configuration settings 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The...

Page 94: ...ays 5 Click the Erase button The factory default settings are restored The user name is admin the password is password and the LAN IP address is 192 168 1 1 DHCP is enabled Restore Configuration Settings To restore configuration settings that you backed up 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 ...

Page 95: ...nd lowercase letters numbers and symbols It can be up to 30 characters See Change the admin Password on page 83 Note Set Up Remote Management To set up remote management 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is ...

Page 96: ...ssing the web management interface Normal web browser access uses the standard HTTP service port 80 For greater security enter a custom port number for the remote web management interface Choose a number from 1024 to 65535 but do not use the number of any common service port The default is 8080 which is a common alternate for HTTP 8 Click the Apply button Your settings are saved Use Remote Access ...

Page 97: ...te This chapter contains the following sections USB Device Requirements on page 98 Connect a Storage Device to the Router on page 98 Access a Storage Device That Is Connected to the Router From a Mac on page 100 Access a Storage Device Connected to the Router From a Windows Computer on page 99 Map a USB Device to a Windows Network Drive on page 99 Back Up Windows Computers With ReadySHARE Vault on...

Page 98: ...ces do not work with the router The router supports the following file system types for full read write access FAT16 FAT32 NTFS NTFS with compression format enabled Ext2 Ext3 Ext4 HFS HFS Connect a Storage Device to the Router ReadySHARE lets you access and share USB and eSATA devices that are connected to the appopriate router port If your USB device uses special drivers it is not compatible Figu...

Page 99: ...ect the storage device to the router s port it might take up to two minutes before it is ready for sharing By default the device is available to all computers on your local area network LAN 2 Select Start Run 3 Enter readyshare in the dialog box 4 Click the OK button A window automatically opens and displays the files and folders on the device Map a USB Device to a Windows Network Drive To map the...

Page 100: ...ice uses a power supply you must use it when you connect the device to the router When you connect the storage device to the router s port it might take up to two minutes before it is ready for sharing By default the device is available to all computers on your local area network LAN 2 On a Mac that is connected to the network select Go Connect to Server 3 In the Server Address field enter smb rea...

Page 101: ...the router eSATA port You can access the connected storage device from your Mac with a wired or WiFi connection to your router Set Up a USB Hard Drive on a Mac NETGEAR recommends that you use a new USB HDD or format your old USB HDD to do the Time Machine backup for the first time Use a blank partition to prevent some issues during backup using Time Machine The router supports GUID or MBR partitio...

Page 102: ...k the Power Adapter tab d Select the Wake for Wi Fi network access check box e Click the back arrow to save the changes and exit the screen 5 Modify your security settings a From the System Preferences window select Security Privacy The Security Privacy page displays b Click the Advanced button at the bottom of the page If the Advanced button is grayed out click the lock icon so that you can chang...

Page 103: ...t and click the Connect button 6 When prompted select the Registered User radio button 7 Enter admin for the name and password for the password and click the Connect button A list of USB devices connected to your router displays 8 From the Apple menu select System Preferences The System Preferences window displays 9 Select Time Machine The Time Machine window displays 10 Click the Select Backup Di...

Page 104: ... Storage Advanced Settings page displays 5 Select the FTP check box 6 Click the Apply button Your settings are saved View or Change Network Folders on a Storage Device You can view or change the network folders on a storage device connected to the router To view or change network folders 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerl...

Page 105: ...o other share for the root folder exists Click the link to change this setting Read Access and Write Access Show the permissions and access controls on the network folder All no password the default allows all users to access the network folder The password for admin is the same one that you use to log in to the router Folder Name Full path of the network folder Volume Name Volume name from the st...

Page 106: ...password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED ReadySHARE ReadySHARE Storage Advanced Settings 5 Select a device 6 Click the Create Network Folder button The Add Folder window opens If this window does not open your web browser might be blocking pop ups If it is change the browser setting...

Page 107: ... port To edit a network folder 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED ReadySHARE ReadySHARE Storage Advance...

Page 108: ...that is connected to the network 2 Enterhttp www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select USB Storage Basic Settings The USB Settings page displays 5 Click the Safely Remove USB Device button This takes the device offline ...

Page 109: ... you re not home This chapter includes the following sections Dynamic DNS on page 110 Set Up FTP Access Through the Internet on page 110 Your Personal FTP Server on page 111 Access USB Storage Devices Through the Internet on page 115 For information about how to connect the device and specify its settings see Share USB Storage Devices Attached to the Router on page 97 109 ...

Page 110: ...e WAN IP address such as 192 168 x x or 10 x x x the Dynamic DNS service does not work because private addresses are not routed on the Internet Set Up FTP Access Through the Internet To set up FTP access 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name...

Page 111: ... can access your network through the Internet when you re not home The router supports only basic DDNS and the login and password might not be secure You can use DDNS with a VPN tunnel for a secure connection Note Set Up Your Personal FTP Server To set up your personal account and use FTP 1 Get your NETGEAR Dynamic DNS domain name See Dynamic DNS on page 110 2 Make sure that your Internet connecti...

Page 112: ...amic DNS Account To set up Dynamic DNS and register for a free NETGEAR account 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Selec...

Page 113: ...fy a DNS Account That You Already Created If you already created a Dynamic DNS account with NETGEAR No IP or Dyn you can set up the router to use your account To set up Dynamic DNS if you already created an account 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password Th...

Page 114: ...is enabled in the router click the Show Status button A message displays the Dynamic DNS status Change the Dynamic DNS Settings You can change the settings for your Dynamic DNS account To change your settings 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user...

Page 115: ... Dynamic DNS type the DNS name To use a Dynamic DNS account you must enter the account information on the Dynamic DNS page See Dynamic DNS on page 110 To connect without Dynamic DNS type the router s Internet port IP address You can view the router s Internet IP address on the BASIC Home page You can use FTP to share files on a USB device connected to the router Use Dynamic DNS to Access USB Stora...

Page 116: ...r You can set up the router to play music from iTunes Server and media from TiVo This chapter contains the following sections Specify ReadyDLNA Media Server Settings on page 117 Play Music From a Storage Device With iTunes Server on page 117 Play Media From a USB Device on TiVo on page 121 116 ...

Page 117: ...r The Media Server Settings page displays 5 Specify the settings Enable DLNA Media Server Select this check box to enable this device to act as a media server Enable TiVo support Select this check box if you want to play ReadyNAS media on your TiVo device See Play Media From a USB Device on TiVo on page 121 Media Server Device Name Specify the name of the media server 6 Click the Apply button Your...

Page 118: ...er supply connect it You must use the power supply when you connect the USB storage device to the router When you connect the USB storage device to the router s USB port it might take up to two minutes before it is ready for sharing By default the USB storage device is available to all computers on your local area network LAN 3 Launch a web browser from a computer or WiFi device that is connected ...

Page 119: ...unes Server with the Remote app You can play music from a USB device that is connected to your router on your iPhone or iPad using the Apple Remote app To set up the routers iTunes server to play music on your iPhone or iPad 1 Connect a USB storage device to a USB port on your router 2 If your USB storage device uses a power supply connect it You must use the power supply when you connect the USB ...

Page 120: ...name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays d Select ADVANCED ReadySHARE Media Server The Media Server Settings page displays e Select the Enable iTunes Media Server Music Only check box and click the Apply button f Enter the passcode and click the Allow Control button Your settings are saved U...

Page 121: ...an use the TiVo Series 2 and up Home Media Option to play photos and music on your Windows or Mac computer in your TiVo user interface Set Up the Router to Work With TiVo To set up the router to work with TiVo 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The use...

Page 122: ... Go to the bottom of the list and select the R8500 Play Music or View Photos on TiVo To play music or view photos 1 On the TiVo select TiVo Central Music Photos Showcases 2 Select an item to play or watch Use the Router as a Media Server 122 Nighthawk X4S AC2600 Smart WiFi Router ...

Page 123: ...ARE Printer User Manual which is available at http downloadcenter netgear com This chapter contains the following sections Install the Printer Driver and Cable the Printer on page 124 Download the ReadySHARE Printer Utility on page 124 Install the ReadySHARE Printer Utility on page 124 Print Using the NETGEAR USB Control Center on page 126 View or Change the Status of a Printer on page 126 Use the...

Page 124: ...utility 1 Visit NETGEAR com readyshare 2 Click the PRINT Learn how you can print wirelessly from many devices link 3 Click one of the following links to download the ReadySHARE Printer utility setup file Download PC installer and get started This is the utility for Windows computers Download Mac installer and get started This is the utility for MAC computers Download the genie App and get started ...

Page 125: ...Select a language from the menu and click the OK button The USB printer connected to the router displays in the NETGEAR USB Control Center window Some firewall software such as Comodo blocks the NETGEAR USB Control Center from accessing the USB printer If you do not see the USB printer displayed on the page you can disable the firewall temporarily to allow the utility to work Share a USB Printer 1...

Page 126: ... wait to be printed 4 If your document does not print use the NETGEAR USB Control Center to check the printer status 5 To release the printer so that all computers on the network can use it click the Disconnect button The status changes to Available Now any computers on the network can use the printer 6 To exit the utility select System Exit View or Change the Status of a Printer To view or change...

Page 127: ...Multifunction USB Printer If your USB printer supports scanning you can also use the USB printer for scanning To use the scan feature of a multifunction USB printer 1 Click the NETGEAR USB Control Center icon The NETGEAR USB Control Center page displays 2 Make sure that the printer status shows as Available 3 Click the Network Scanner button 4 If a Select a Device window opens select the scanner a...

Page 128: ...nguage 1 Click the NETGEAR USB Control Center icon 2 Select Tools Configuration The NETGEAR USB Control Center page displays 3 From the Language menu select a language 4 Click the OK button The next time NETGEAR USB Control Center starts the language changes Specify the USB Control Center Time Out Specify the time out to release the printer connection To specify the time out 1 Click the NETGEAR US...

Page 129: ...he number of minutes that a computer holds its connection to the printer when the connection isn t being used 4 Click the OK button Your settings are saved Share a USB Printer 129 Nighthawk X4S AC2600 Smart WiFi Router ...

Page 130: ... use port forwarding and port triggering to set up rules for Internet traffic You need networking knowledge to set up these features This chapter includes the following sections Port Forwarding to a Local Server on page 131 Port Triggering on page 135 130 ...

Page 131: ...on your network that will provide the service You can usually find this information by contacting the publisher of the application or user groups or news groups The server computer must always use the same IP address 3 Assign the server computer a reserved IP address See Manage Reserved LAN IP Addresses on page 55 4 Launch a web browser from a computer or WiFi device that is connected to the netwo...

Page 132: ...r user groups or news groups 2 Launch a web browser from a computer or wireless device that is connected to the network 3 Enter http www routerlogin net A login window opens 4 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 5 Select ADVANCED Advanced Setup Port Forwarding Port...

Page 133: ...ry 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Port Forwarding Port Triggering The Port Forwardin...

Page 134: ...network you can use port forwarding to allow web requests from anyone on the Internet to reach your web server To make a local web server public 1 Assign your web server either a fixed IP address or a dynamic IP address using DHCP address reservation In this example your router always gives your web server an IP address of 192 168 1 33 2 On the Port Forwarding Port Triggering page configure the ro...

Page 135: ...o more than one local computer but not simultaneously An application must open incoming ports that are different from the outgoing port With port triggering the router monitors traffic to the Internet from an outbound trigger port that you specify For outbound traffic from that port the router saves the IP address of the computer that sent the traffic The router temporarily opens the incoming port...

Page 136: ...ect the Port Triggering radio button 6 Click the Add Service button 7 In the Service Name field type a descriptive service name 8 From the Service User menu select a user option Any the default allows any computer on the Internet to use this service Single address restricts the service to a particular computer 9 From the Service Type menu select TCP or UDP or TCP UDP both If you are not sure selec...

Page 137: ...the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Port Forwarding Port Triggering The Port Forwarding Port Triggering page displays 5 Select the Port Triggering radio button 6 Cl...

Page 138: ...on session between your computer and the IRC server Your router stores the original information performs Network Address Translation NAT on the source address and port and sends this request message through the Internet to the IRC server 4 Noting your port triggering rule and observing the destination port number of 6667 your router creates another session entry to send any incoming port 113 traff...

Page 139: ...ns how to set up and use VPN access The chapter includes the following sections Set Up a VPN Connection on page 140 Specify VPN Service in the Router on page 140 Install OpenVPN Software on Your Computer on page 141 Use VPN to Access the Router s USB Device and Media on page 145 Use a VPN Tunnel to Access Your Internet Service at Home on page 147 139 ...

Page 140: ...ect with your router To use a DDNS service register for an account with a host name sometimes called a domain name You use the host name to access your network The router supports these accounts NETGEAR No IP and Dyn If your Internet service provider ISP assigned a static WAN IP address such as 50 196 x x or 10 x x x that never changes to your Internet account the VPN can use that IP address to co...

Page 141: ...he TCP radio button 7 To change the port scroll down to the Service Port field and type the port number that you want to use 8 Click the Apply button Your changes are saved VPN is enabled in the router but you must install and set up OpenVPN software on your computer before you can use a VPN connection Install OpenVPN Software on Your Computer You must install this software on each computer that y...

Page 142: ...k the openVPN install xxx exe file 5 Click the Next button 6 Read the License Agreement and click the I Agree button 7 Leave the check boxes selected as shown and click the Next button Use VPN to Access Your Network 142 Nighthawk X4S AC2600 Smart WiFi Router ...

Page 143: ...Windows 64 bit system the VPN client is installed at C Program files OpenVPN config by default 12 For a client device with Windows modify the VPN interface name to NETGEAR VPN a In Windows select Control Panel Network and Internet Network Connections b In the local area connection list find the local area connection with the device name TAP Windows Adapter c Select the local area connection and ch...

Page 144: ...chemes are 192 x x x 172 x x x and 10 x x x If you experience a conflict change the IP scheme either for your home network or for the network with the client VPN computer For information about changing these settings see Change the LAN TCP IP Settings on page 51 To open a VPN tunnel 1 Launch the OpenVPN application with administrator privileges The OpenVPN icon displays in the Windows taskbar You ...

Page 145: ...the R8500 icon Use VPN to Access Your Internet Service at Home When you re away from home and you access the Internet you usually use a local Internet service provider For example at a coffee shop you might be given a code that lets you use the coffee shop s Internet service account to surf the web Nighthawk lets you use a VPN connection to access your own Internet service when you re away from ho...

Page 146: ...e saved 8 Click the For Windows or For Non Windows button and download the configuration files for your VPN clients 9 Unzip the configuration files and copy them to the folder where the VPN client is installed on your device For a client device with Windows 64 bit system the VPN client is installed at C Program files OpenVPN config by default Block VPN Client Internet Access in the Router By defau...

Page 147: ...ients 9 Unzip the configuration files and copy them to the folder where the VPN client is installed on your device For a client device with Windows 64 bit system the VPN client is installed at C Program files OpenVPN config by default Use a VPN Tunnel to Access Your Internet Service at Home To access your Internet service 1 Set up the router to allow VPN access to your Internet service See Set Up ...

Page 148: ... at http support netgear com for product and contact information The chapter contains the following sections Quick Tips on page 149 Troubleshoot With the LEDs on page 149 You Cannot Log In to the Router on page 151 You Cannot Access the Internet on page 152 Changes Are Not Saved on page 154 Troubleshoot WiFi Connectivity on page 154 Troubleshoot Your Network Using the Ping Utility on page 154 148 ...

Page 149: ...D and WiFi security settings of the router and WiFi computer must match exactly If you set up an access list on the Advanced Wireless Settings page you must add each WiFi computer s MAC address to the router s access list Network Settings Make sure that the network settings of the computer are correct Wired computers and computers that are connected over WiFi must use network IP addresses on the s...

Page 150: ... detects a problem with the firmware If the error persists it is likely that a hardware problem exists For recovery instructions or help with a hardware problem contact technical support at netgear com support Power LED Stays Amber When the router is turned on the Power LED turns amber for up to 2 minutes and then turns white If the LED does not turn white this indicates a problem with the router ...

Page 151: ... In to the Router If you are unable to log in to the router from a computer on your local network check the following If you are using an Ethernet connected computer check the Ethernet connection between the computer and the router Make sure that the IP address of your computer is on the same subnet as the router If you are using the recommended addressing scheme your computer s address is in the ...

Page 152: ...name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 5 Click the ADVANCED tab The ADVANCED Home page displays 6 Check to see that an IP address is shown for the Internet port If 0 0 0 0 is shown your router did not obtain an IP address from your ISP If your router cannot obtain an IP address from the IS...

Page 153: ...ide similar options Troubleshoot Internet Browsing If your router can obtain an IP address but your computer is unable to load any web pages from the Internet check the following The traffic meter is enabled and the limit was reached By configuring the traffic meter not to block Internet access when the traffic limit is reached you can resume Internet access If your ISP sets a usage limit they mig...

Page 154: ...settings for the router use an Ethernet cable to connect a computer to a LAN port on the router Then log in to the router and select BASIC Wireless Be sure to click the Apply button if you change settings Note If your WiFi device finds your network but the signal strength is weak check these conditions Is your router too far from your computer or too close Place your computer near the router but a...

Page 155: ...or the switch ports that are connected to your computer and router Wrong network configuration Verify that the Ethernet card driver software and TCP IP software are both installed and configured on your computer Verify that the IP address for your router and your computer are correct and that the addresses are on the same subnet Test the Path From Your Computer to a Remote Device To test the path ...

Page 156: ...te device Check to see that your cable or DSL modem is connected and functioning If your ISP assigned a host name to your computer enter that host name as the account name on the Internet Setup page Your ISP might be rejecting the Ethernet MAC addresses of all but one of your computers Many broadband ISPs restrict access by allowing traffic only from the MAC address of your broadband modem Some IS...

Page 157: ...14 Supplemental Information This appendix includes technical information about your router This appendix covers the following topics Factory Settings on page 158 Technical Specifications on page 159 157 ...

Page 158: ... case sensitive Use default hardware address WAN MAC address Internet connection 1500 WAN MTU size AutoSensing Port speed 192 168 1 1 LAN IP Local network LAN 255 255 255 0 Subnet mask Enabled DHCP server 192 168 1 2 to 192 168 1 254 DHCP range Pacific time Time zone 192 168 1 2 DHCP starting IP address 192 168 1 254 DHCP ending IP address Disabled DMZ Disabled Time adjusted for daylight saving ti...

Page 159: ...tors including volume of network traffic building materials and construction and network overhead lower actual data throughput rate Technical Specifications Table 4 R7800 router specifications Description Feature TCP IP RIP 1 RIP 2 DHCP PPPoE PPTP Bigpond Dynamic DNS UPnP and SMB Data and routing protocols North America 100 240V 50 60 Hz input UK Australia 100 240V 50 60 Hz input Europe 100 240V 5...

Page 160: ... Mbps 5 GHz 11ac Operating frequency range WPA2 PSK and WPA WPA2 802 11 security 2 Maximum wireless signal rate derived from IEEE Standard 802 11 specifications Actual throughput can vary Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead lower actual data throughput rate 3 NETGEAR makes no express or implied re...

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