NETGEAR Nighthawk AX8 AX6000 User Manual Download Page 154 | Manualshive

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Nighthawk AX8 8-Stream AX6000 WiFi Router

Troubleshooting

154

User Manual

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Check to see that IP address of your router is listed as the default gateway for your
computer. If DHCP assigns the IP configuration of your computers, this information is not
visible in your computer Network Control Panel. Verify that the IP address of the router
is listed as the default gateway.

•

Check to see that the network address of your computer (the portion of the IP address
specified by the subnet mask) is different from the network address of the remote device.

•

Check to see that your cable or DSL modem is connected and functioning.

•

If your ISP assigned a host name to your computer, enter that host name as the account
name on the Internet Setup page.

•

Your ISP might be rejecting the Ethernet MAC addresses of all but one of your computers.

Many broadband ISPs restrict access by allowing traffic only from the MAC address of your

broadband modem. Some ISPs additionally restrict access to the MAC address of a single
computer connected to that modem. If your ISP does this, configure your router to “clone”
or “spoof” the MAC address from the authorized computer.

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Summary of Contents for Nighthawk AX8 AX6000

Page 1: ...Nighthawk AX8 8 Stream AX6000 WiFi Router Model RAX80 NETGEAR Inc March 2019350 E Plumeria Drive 202 11882 03San Jose CA 95134 USA Support Thank you for purchasing this NETGEAR product Trademarks ...

Page 2: ... Access the Router Connect to the network 20 Wired connection 20 WiFi connection 20 WiFi connection using WPS 20 Types of logins 21 Use a web browser to access the router 21 Automatic Internet Setup 21 Log In to the Router 23 Install and manage your router with the Nighthawk app 23 Change the language 24 Chapter 3 Specify Your Internet Settings Use the Internet Setup Wizard 26 Manually set up the ...

Page 3: ...nection 31 Set up an IPv6 pass through Internet connection 33 Set up an IPv6 fixed Internet connection 33 Set up an IPv6 DHCP Internet connection 35 Set Up an IPv6 PPPoE Internet Connection 36 Use Auto Config for an IPv6 Internet Connection 38 ...

Page 4: ...nge the Router s Device Name 57 Change the LAN TCP IP settings 57 Specify the IP addresses that the router assigns 59 Disable the DHCP server feature in the router 60 Manage reserved LAN IP addresses 61 Reserve an IP address 61 Edit a reserved IP address 62 Delete a reserved IP address entry 62 Use the WPS Wizard for WiFi connections 63 Specify Basic WiFi Settings 64 Change the WiFi Mode 65 Change...

Page 5: ...Manually Update the Dynamic QoS Database 91 Improve Network Connections With Universal Plug and Play 92 Wi Fi Multimedia Quality of Service 93 Enable or Disable AX WiFi 94 Enable or Disable Smart Connect 95 Chapter 7 Manage Your Router Update the Router Firmware 98 Check for New Firmware and Update the Router 98 Manually Upload Firmware to the Router 99 Change the admin Password 100 Enable admin P...

Page 6: ...onnected to the Router From a Mac 120 Back Up Windows Based Computers With ReadySHARE Vault 121 Back Up Mac Computers With Time Machine 121 Set Up a USB Hard Drive on a Mac 122 Prepare to Back Up a Large Amount of Data 123 Use Time Machine to Back Up Onto a USB Hard Disk 123 Enable FTP Access Within Your Network 124 View or Change Network Folders on a Storage Device 125 Add a Network Folder on a U...

Page 7: ... the Router 148 Block VPN Client Internet Access in the Router 148 Use a VPN Tunnel to Access Your Internet Service at Home 149 Chapter 11 Manage Port Forwarding and Port Triggering Manage Port Forwarding to a Local Server 152 Set Up Port Forwarding to a Local Server 152 Add a Custom Port Forwarding Service 153 Edit a Port Forwarding Service 154 Delete a Port Forwarding Entry 155 Application Examp...

Page 8: ...he Router 163 You Cannot Access the Internet 164 Troubleshoot Internet Browsing 165 Changes Are Not Saved 166 Troubleshoot WiFi Connectivity 166 Troubleshoot Your Network Using the Ping Utility 167 Test the LAN Path to Your Router 167 Test the Path From a Windows Based Computer to a Remote Device 168 Chapter 13 Supplemental Information Factory Settings 171 Technical Specifications 172 ...

Page 9: ...ennas Router Label Position Your Router Cable Your Router Turn the LEDs On or Off Using the LED On Off Switch For more information about the topics covered in this manual visit the support website at netgear com support Unpack Your Router Your package contains the router the power adapter and an Ethernet cable Figure 1 Package contents ...

Page 10: ...and Buttons The status LEDs and two buttons are located on the top panel of the router Table 1 LED descriptions LED and Button Description Power LED Solid white The router is ready Blinking white The router is not ready firmware is upgrading or the Reset Table 1 LED descriptions Continued ...

Page 11: ... it is now safe to remove the attached USB device USB 3 0 port LED Solid white A USB device is connected and is ready Blinking white A USB device is plugged in and is trying to connect Off No USB device is connected or someone clicked the Safely Remove Hardware button and it is now safe to remove the attached USB device WiFi LED Pressing the WiFi button for two seconds turns WiFi LED and WiFi radi...

Page 12: ... its factory settings For information about the factory settings see Factory Settings on page 171 Ethernet ports Five Gigabit Ethernet RJ 45 LAN ports Use these ports to connect the router to LAN devices Use Ethernet ports 4 and 5 to cable a device that supports Ethernet port aggregation to the router Ethernet ports 1 2 and 3 are nonaggregate Ethernet ports Internet port One Gigabit Ethernet RJ 45...

Page 13: ...ghthawk AX8 8 Stream AX6000 WiFi Router Hardware Setup 13 User Manual Extend the Antennas Before you install your router extend the antennas as shown in the following figure Figure 4 Position the antennas ...

Page 14: ...ction can vary significantly depending on the physical placement of your router In addition position your router according to the following guidelines Place your router near the center of the area where your computers and other devices operate and within line of sight to your WiFi devices Make sure that the router is within reach of an AC power outlet and near Ethernet cables for wired computers P...

Page 15: ...nd items such as these Solid metal door Aluminum studs Fish tanks Mirrors Brick Concrete The following factors might limit the range of your WiFi The thickness and number of walls the WiFi signal passes through Other WiFi access points in and around your home might affect your router s signal WiFi access points are routers repeaters WiFi range extenders and any other device that emits a WiFi signa...

Page 16: ...your router and plug the power adapter into an outlet 4 Press the Power On Off button on the rear panel of the router The router s Power LED lights solid white when the router is ready Turn the LEDs On or Off Using the LED On Off Switch You can turn off the router LEDs using the LED On Off switch on the rear panel of the router The Power LED stays lit even if the LED On Off switch is in the Off po...

Page 17: ...Nighthawk AX8 8 Stream AX6000 WiFi Router Hardware Setup 17 User Manual ...

Page 18: ...ired Ethernet connection This chapter explains the ways you can connect and how to access the router and log in The chapter contains the following sections Connect to the network Types of logins Use a web browser to access the router Install and manage your router with the Nighthawk app Change the language ...

Page 19: ...n your computer 3 Connect the other end of the Ethernet cable an Ethernet port on the router Your computer connects to the local area network LAN WiFi connection To find and select the WiFi network 1 Make sure that the router is receiving power its Power LED is lit 2 On your computer or WiFi device find and select the WiFi network The WiFi network name is on the router label 3 Join the WiFi networ...

Page 20: ...for WiFi access This information is on the router label Router login This logs you in to the router interface from a web browser as admin Use a web browser to access the router When you connect to the network either with WiFi or with an Ethernet cable you can use a web browser to access the router to view or change its settings When you access the router the software automatically checks to see if...

Page 21: ...settings take effect 3 Launch a web browser The page that displays depends on whether you accessed the router before The first time you set up the Internet connection for your router the browser goes and the Configuring the Internet Connection page displays If you already set up the Internet connection enter in the address field for your browser to start the installation process 4 Follow the onscr...

Page 22: ... is connected to the router network A login window opens 2 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays Install and manage your router with the Nighthawk app With the Nighthawk app you can easily install and manage your rout...

Page 23: ...uage 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter the router user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 3 In the upper right corner select a language from the menu 4 When prompted click the OK bu...

Page 24: ...w your router to detect the Internet connection when you first access the router with a web browser You can also customize or specify your Internet settings This chapter contains the following sections Use the Internet Setup Wizard Manually set up the Internet connection Specify IPv6 Internet connections Manage the MTU size ...

Page 25: ... Select ADVANCED Setup Wizard The Setup Wizard page displays 4 Select the Yes radio button If you select the No radio button you are taken to the Internet Setup page see Manually set up the Internet connection on page 26 5 Click the Next button The Setup Wizard searches your Internet connection for servers and protocols to determine your Internet configuration Manually set up the Internet connecti...

Page 26: ...ateway IP address that your ISP assigned The gateway is the ISP router to which your router connects 8 Select a Domain Name Server DNS Address radio button Get Automatically from ISP Your ISP uses DHCP to assign your DNS servers Your ISP automatically assigns this address UseTheseDNSServers If you know that your ISP requires specific servers select this option Enter the IP address of your ISP s pr...

Page 27: ...e Password field type the password that you use to log in to your Internet service 8 If your ISP requires a service name type it in the Service Name if Required field 9 From the ConnectionMode menu select AlwaysOn DialonDemand or Manually Connect 10 To change the number of minutes until the Internet login times out in the Idle Timeout In minutes field type the number of minutes This is how long th...

Page 28: ...in one minute see You Cannot Access the Internet on page 164 Specify IPv6 Internet connections You can set up an IPv6 Internet connection if the router does not detect it automatically To set up an IPv6 Internet connection 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter the router admin user name and password The user name is admin The passwo...

Page 29: ...cified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 3 Select ADVANCED Advanced Setup IPv6 The IPv6 page displays 4 From the Internet Connection Type menu select Auto Detect The page adjusts The router automatically detects the information in the following fields Connection Type This field indicates the connection type that is detected...

Page 30: ...onnection The remote relay router is the router to which your router creates a 6to4 tunnel Make sure that the IPv4 Internet connection is working before you apply the 6to4 tunnel settings for the IPv6 connection To set up an IPv6 Internet connection by using a 6to4 tunnel 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter the router admin user n...

Page 31: ...sed for the IPv6 address of the router s LAN interface If you do not specify an ID here the router generates one automatically from its MAC address 8 Select an IPv6 Filtering radio button Secured In secured mode which is the default mode the router inspects both TCP and UDP packets Open In open mode the router inspects UDP packets only 9 Click the Apply button Your settings are saved Set up an IPv...

Page 32: ...e sensitive The BASIC Home page displays 3 Select ADVANCED Advanced Setup IPv6 The IPv6 page displays 4 From the Internet Connection Type menu select Fixed The page adjusts 5 Configure the fixed IPv6 addresses for the WAN connection IPv6 Address Prefix Length The IPv6 address and prefix length of the router WAN interface Default IPv6 Gateway The IPv6 address of the default IPv6 gateway for the rou...

Page 33: ...nly 9 Click the Apply button Your settings are saved Set up an IPv6 DHCP Internet connection To set up an IPv6 Internet connection with a DHCP server 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The us...

Page 34: ...main name type it in this field For example Earthlink Cable might require a host name of home and Comcast sometimes supplies a domain name 7 Select an IP Address Assignment radio button Use DHCP Server This method passes more information to LAN devices but some IPv6 systems might not support the DHCv6 client function Auto Config This is the default setting This setting specifies how the router ass...

Page 35: ...sh is the length of the prefix which is also indicated by the underline _ under the IPv6 address If no address is acquired the field displays Not Available 5 In the Login field enter the login information for the ISP connection This is usually the name that you use in your email address For example if your main mail account is JerAB ISP com you would type JerAB in this field Some ISPs like Mindspr...

Page 36: ...from a computer or mobile device that is connected to the router network 2 Enter the router admin user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 3 Select ADVANCED Advanced Setup IPv6 The IPv6 page displays 4 From the Internet Connection Type menu select Auto Config The page adjusts The router...

Page 37: ...e devices on your home network the LAN 8 Optional Select the Use This Interface ID check box and specify the interface ID to be used for the IPv6 address of the router s LAN interface If you do not specify an ID here the router generates one automatically from its MAC address 9 Select an IPv6 Filtering radio button Secured In secured mode which is the default mode the router inspects both TCP and ...

Page 38: ...ction Type menu select 6rd The page adjusts The router automatically detects the information in the following sections 6rd IPv6 Rapid Development Configuration The router detects the service provider s IPv4 network and attempts to establish an IPv6 6rd tunnel connection If the IPv4 network returns 6rd parameters to the router the page adjusts to display the correct settings in this section Router ...

Page 39: ...vice transmits MTU concepts When one network device communicates across the Internet with another the data packets travel through many devices along the way If a device in the data path uses a lower maximum transmission unit MTU setting than the other devices the data packets must be split or fragmented to accommodate the device with the smallest MTU The best MTU setting for NETGEAR equipment is o...

Page 40: ...cal for connections that do not use PPPoE or VPN and is the default value for NETGEAR routers adapters and switches 1492 Used in PPPoE environments 1472 Maximum size to use for pinging Larger packets are fragmented 1468 Used in some DHCP environments 1458 Used in PPPoA environments 1436 Used in PPTP environments or with VPN Change the MTU size To change the MTU size 1 Launch a web browser from a c...

Page 41: ...home network from unwanted intrusions from the Internet This chapter includes the following sections Allow or block access to your network Use keywords to block Internet sites Manage network access control lists Schedule when to block Internet sites and services Set up security event email notifications ...

Page 42: ...ule Allow all new devices to connect With this setting if you add a new device it can access your network You don t need to enter its MAC address on this page We recommend that you leave this radio button selected Blockallnewdevicesfromconnecting With this setting if you add a new device before it can access your network you must enter its MAC address for an Ethernet connection and its MAC address...

Page 43: ...t ADVANCED Security Block Sites The Block Sites page displays 4 Select a keyword blocking option Per Schedule Turn on keyword blocking according to a schedule that you set For more information see Schedule when to block Internet sites and services on page 51 Always Turn on keyword blocking all the time independent of the Schedule page 5 In the Type keyword or domain name here field enter a keyword...

Page 44: ...services based on a schedule select the PerSchedule radio button For information about how to specify the schedule see Schedule when to block Internet sites and services on page 51 5 Click the Add button The Block Services Setup page displays 6 To add a service that is in the Service Type menu select the application or service The settings for this service automatically display in the fields 7 To ...

Page 45: ...BASIC Home page displays 3 Select ADVANCED Security Block Sites The Block Sites page displays 4 Do one of the following To delete a single word select it and click the Delete Keyword button The keyword is removed from the list To delete all keywords on the list click the Clear List button All keywords are removed from the list 5 Click the Apply button Your settings are saved Prevent blocking on a ...

Page 46: ...ists You can use access control to block or allow access to your network To manage devices that are allowed or blocked 1 Launch a web browser from a WiFi enabled computer or mobile device that is connected to the network 2 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 3 Sele...

Page 47: ...or each day that you want to block the keywords or select the Every Day check box which automatically selects the check boxes for all days Time of Day to Block Select a start and end time in 24 hour format or select the All Day check box for 24 hour blocking 5 Click the Apply button Your settings are saved Set up security event email notifications The router can email you its logs of router activi...

Page 48: ...rver requires authentication select the My Mail Server requires authentication check box and do the following a In the User Name field type the user name for the outgoing email server b In the Password field type the password for the outgoing email server 9 To send alerts when someone attempts to visit a blocked site select the SendAlerts Immediately check box Email alerts are sent immediately whe...

Page 49: ...Set up a WiFi schedule Specify WPS settings Set up the router as a WiFi access point Set up a bridge for a port group or VLAN tag group Manage custom static routes Enable or disable implicit beamforming Enable or disable airtime fairness Set Up the Router in Bridge Mode Ethernet Port Aggregation Get Multi Gig Internet With Internet Port Aggregation View or change the WAN settings You can view or c...

Page 50: ...cts computers on the LAN from attacks from the Internet but might prevent some Internet games point to point applications or multimedia applications from working Open NAT provides a much less secured firewall but allows almost all Internet applications to work Disable SIP ALG Some voice and video communication applications do not work well with the SIP ALG Disabling the SIP ALG might help your voi...

Page 51: ... is connected to the router network 2 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 3 Select ADVANCED Setup WAN Setup The WAN Setup page displays 4 Select the Default DMZ Server check box 5 Type the IP address 6 Click the App...

Page 52: ...one or more devices on the network use or if you use competing subnets with the same IP scheme To change the LAN TCP IP settings 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password ...

Page 53: ...fect 8 To reconnect close your browser relaunch it and log in to the router Specify the IP addresses that the router assigns By default the router acts as a Dynamic Host Configuration Protocol DHCP server The router assigns IP DNS server and default gateway addresses to all computers connected to the LAN The assigned default gateway address is the LAN address of the router These addresses must be ...

Page 54: ...ine Subnet mask Gateway IP address the router s LAN IP address DNS server IP address the router s LAN IP address Disable the DHCP server feature in the router By default the router acts as a DHCP server The router assigns IP DNS server and default gateway addresses to all computers connected to the LAN The assigned default gateway address is the LAN address of the router You can use another device...

Page 55: ...erve an IP address To reserve an IP address 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 3 Select ADVANCED Setup LAN Setup The...

Page 56: ...ou logged in The user name and password are case sensitive The BASIC Home page displays 3 Select ADVANCED Setup LAN Setup The LAN Setup page displays 4 Select the radio button next to the reserved address that you want to edit 5 Click the Edit button The Address Reservation page displays 6 Change the settings 7 Click the Apply button Your settings are saved Delete a reserved IP address entry To de...

Page 57: ...d password are case sensitive The BASIC Home page displays 3 Select ADVANCED WPS Wizard A note explaining WPS displays 4 Click the Next button The WPS page displays 5 Select a setup method Push button Click the WPS button on this page PIN Number The page adjusts Enter the client security PIN and click the Next button 6 Within two minutes go to the WPS enabled device and use its WPS software to con...

Page 58: ...e 2 4 GHz band and 5 GHz band 4 From the Region menu select your region In some locations you cannot change this setting 5 To control the SSID broadcast select or clear the Enable SSID Broadcast check box When this check box is selected the router broadcasts its network name SSID so that it displays when you scan for local WiFi networks on your computer or mobile device 6 To change the network nam...

Page 59: ...ter or mobile device to match the current settings for your network Change the WiFi Mode To change the WiFi mode settings 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time you logged in The user name and password are case sen...

Page 60: ...to join the selected WiFi network in the 5 GHz band of the network and allows 802 11ac devices to function at up to 2400 Mbps This mode is the default mode Up to 4800 Mbps This mode allows 802 11ac 802 11n and 802 11a devices to join the selected WiFi network in the 5 GHz band of the network and allows 802 11ac devices to function at up to 4800 Mbps 6 Click the Apply button Your settings are saved...

Page 61: ...gs Do not disable the preset security To change the WiFi password or the WiFi security 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password user name is admin The password is the one that you specified the first time that you logged in The user name and p...

Page 62: ...a RADIUS server 7 Click the Apply button Your settings are saved Set up a guest WiFi network A guest network allows visitors to use the Internet without using your WiFi security password or with a different WiFi password By default the guest WiFi network is disabled You can enable and configure the guest WiFi network for each WiFi band The router simultaneously supports the 2 4 GHz band for 802 11...

Page 63: ... GHz or 5 GHz guest WiFi network EnableGuestNetwork By default the guest WiFi network is disabled To enable the guest WiFi network for the 2 4 GHz or 5 GHz WiFi band select the Enable Guest Network check box Enable SSID Broadcast By default the router broadcasts the SSID of the WiFi band so that WiFi stations can detect the WiFi name SSID in their scanned network lists To turn off the SSID broadca...

Page 64: ... AES security To use WPA2 security in the Password Network Key field enter a phrase of 8 to 63 characters To join the 2 4 GHz or 5 GHz guest WiFi network a user must enter this password WPA PSK TKIP WPA2 PSK AES This type of security enables WiFi devices that support either WPA or WPA2 to join the 2 4 GHz band of the guest WiFi network However WPA PSK TKIP is less secure than WPA2 PSK AES and limi...

Page 65: ...urned off the WiFi radios the WiFi On Off LED and the WPS LED turn off If you turned on the WiFi radios the WiFi On Off LED and the WPS LED light Enable or disable the WiFi radios If you used the WiFi On Off button to turn off the WiFi radios you can t log in to the router to turn them back on You must press the WiFi On Off button again for two seconds to turn the WiFi radios back on To enable or ...

Page 66: ...u logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Wireless Settings The Wireless Settings page displays 5 Click the Add a new period button The page adjusts 6 Use the menus radio buttons and check boxes to set up a period during which you want to turn off the WiFi signal 7 Click the Apply button The Wireless Settings page displa...

Page 67: ...y default the Keep Existing Wireless Settings check box is selected We recommend that you leave this check box selected If you clear this check box the next time a new WiFi client uses WPS to connect to the router the router WiFi settings change to an automatically generated random SSID and security key 6 Click the Apply button Your settings are saved Set up the router as a WiFi access point You c...

Page 68: ...up or VLAN tag group Some devices such as an IPTV cannot function behind the router s network address translation NAT service or firewall Based on what your Internet service provider ISP requires for the device to connect to the ISP s network directly you can enable the bridge between the device and the router s Internet port or add new VLAN tag groups to the bridge Note If your ISP provides instr...

Page 69: ...hich the device is connected Note You must select at least one Wired Ports or Wireless check box You can select more than one check box 7 Click the Apply button Your settings are saved Set up a bridge for a VLAN tag group If the devices that are connected to the router s Ethernet LAN ports or WiFi network include an IPTV device your ISP might require you to set up a bridge for a VLAN tag group for...

Page 70: ...iority Enter a value from 0 to 7 Select the check box for a wired LAN port or WiFi port If your device is connected to an Ethernet port on the router select the LAN port check box that corresponds to the Ethernet port on the router to which the device is connected If your device is connected to your router s WiFi network select the WiFi check box that corresponds to the router s WiFi network to wh...

Page 71: ...assword are case sensitive The BASIC Home page displays 3 Select ADVANCED Advanced Setup VLAN Bridge Settings The VLAN Bridge Settings page displays 4 Select the Enable VLAN Bridge Setup check box The page expands 5 Select the By bridge group radio button The page expands 6 Select a Wired Ports check box or a Wireless check box If your device is connected to an Ethernet port on the router select t...

Page 72: ... to access 134 177 0 0 through the ISDN router at 192 168 1 100 Here is an example The Destination IP Address and IP Subnet Mask fields specify that this static route applies to all 134 177 x x addresses The Gateway IP Address field specifies that all traffic for these addresses will be forwarded to the ISDN router at 192 168 1 100 A metric value of 1 works because the ISDN router is on the LAN Th...

Page 73: ...the gateway must be on the same LAN segment as the router Metric Enter a number from 1 through 15 This value represents the number of routers between your network and the destination Usually a setting of 2 or 3 works but if this is a direct connection set it to 1 9 Click the Apply button Your settings are saved The static route is added to the table on the Static Routes page Edit a static route To...

Page 74: ...he route 5 Click the Delete button The route is removed from the table Enable or disable implicit beamforming Implicit beamforming means that the router can use information from client devices that support beamforming to improve the WiFi signal To enable or disable implicit beamforming 1 Launch a web browser from a computer or mobile device that is connected to the router network A login window op...

Page 75: ...s This feature is enabled by default but you can disable it To enable or disable airtime fairness 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Ho...

Page 76: ...home entertainment center Cable the router in bridge mode to your Smart TV DVR game console or Blu ray player and use its 802 11ac WiFi connection to the first router To set up the router in bridge mode 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter the router admin user name and password The user name is admin The password is the one that y...

Page 77: ...our router to improve the aggregated file transfer speed To set up Ethernet port aggregation connect a device that supports Ethernet port aggregation and 802 3ad to Ethernet aggregate ports 4 and 5 on your router Note that Ethernet port aggregation is also referred to as link aggregation teaming port and port trunking WARNING To avoid causing broadcast looping which can shut down your network do n...

Page 78: ... displays c Select ADVANCED Advanced Setup Ethernet Port Aggregation The Ethernet Port Aggregation page displays d Select an Ethernet port aggregation mode note that Ethernet port aggregation is disabled by default Enable LACP IEEE 803 3ad The router communicates with the device connected to Ethernet ports 4 and 5 on your router and checks to see if Ethernet port aggregation is supported on the de...

Page 79: ...e if Ethernet port aggregation is supported on the device If Ethernet port aggregation is supported the router automatically trunks Ethernet ports 4 and 5 If not Ethernet ports 4 and 5 work as independent Ethernet ports We recommend that you select this mode unless your NAS or switch can support static LAG only Static If your device supports a static link aggregation group LAG only select this mod...

Page 80: ... mobile device that is connected to the router network b Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays c Select Internet The Internet Setup page displays d In the WANPreference section select the WANaggregation 1Gbps 1Gbps ra...

Page 81: ...ideo streaming and VoIP communication By default the router uses Wi Fi Multimedia Quality of Service WMM QoS This chapter contains the following sections Use Dynamic QoS to Optimize Internet Traffic Management on page 90 Improve Network Connections With Universal Plug and Play on page 92 Wi Fi Multimedia Quality of Service on page 93 ...

Page 82: ...in user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 3 Select QoS The QoS page displays 4 Select the Enable QoS check box 5 Specify your Internet bandwidth Let Speedtest detect my Internet bandwidth We recommend that you use Speedtest to detect your In...

Page 83: ... Home page displays 3 Select QoS The QoS page displays If you already enabled Dynamic QoS the EnableQoS check box is selected 4 Select or clear the Automatically update performance optimization database check box 5 Click the Apply button Your settings are saved Manually Update the Dynamic QoS Database The router uses a QoS database of the most popular applications and services to implement Dynamic...

Page 84: ...or remote assistance a feature in Windows XP enable UPnP To enable Universal Plug and Play 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page...

Page 85: ...ss 8 To refresh the information in the UPnP Portmap Table click the Refresh button Wi Fi Multimedia Quality of Service Wi Fi Multimedia Quality of Service WMM QoS prioritizes WiFi voice and video traffic over the WiFi link WMM QoS is automatically enabled for the router WMM QoS prioritizes WiFi data packets from different applications based on four access categories voice video best effort and bac...

Page 86: ...concurrently managed To do this AX WiFi uses Orthogonal Frequency Division Multiple Access OFDMA 4x4 multi user MIMO and intelligent scheduling AX WiFi is enabled by default To enable or disable AX WiFi 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter the router admin user name and password The user name is admin The password is the one that y...

Page 87: ...ot match the WiFi settings for 2 4 GHz band overwrites the WiFi settings for 5 GHz band To enable or disable Smart Connect 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are ca...

Page 88: ... Your Time Zone Change the NTP Server Specify ReadyDLNA Media Server Settings Return the Router to Its Factory Default Settings Update the Router Firmware You can log in to the router and check if new firmware is available or you can manually load a specific firmware version to your router Check for New Firmware and Update the Router The router firmware routing software is stored in flash memory Y...

Page 89: ...n the upload is complete your router restarts The update process typically takes about one minute Read the new firmware release notes to find out if you must reconfigure the router after updating Manually Upload Firmware to the Router If you want to upload a specific firmware version or your router fails to update its firmware automatically follow these instructions Note We recommend that you conn...

Page 90: ...password is not the one that you use for WiFi access Note Be sure to change the password for the user name admin to a secure password The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters numbers and symbols It can be up to 30 characters To change the admin user name and enable password recovery 1 Launch a web browser from a computer or mobi...

Page 91: ...e first time that you logged in The user name and password are case sensitive The BASIC Home page displays 3 Select ADVANCED Administration Set Password The Set Password page displays 4 Select the Enable Password Recovery check box 5 Select two security questions and provide answers to them 6 Click the Apply button Your settings are saved Recover the admin Password If you set up the password recov...

Page 92: ...twork 2 Enter the router user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 3 Click the ADVANCED tab The ADVANCED Home page displays The information on this page uses the following color coding A green icon indicates that the Internet connection is fine...

Page 93: ...outer was last restarted Port The statistics for the WAN Internet port LAN Ethernet ports and WLANs For each port the window displays the following information Status The link status of the port TxPkts The number of packets transmitted on this port since reset or manual clear RxPkts The number of packets received on this port since reset or manual clear Collisions The number of collisions on this ...

Page 94: ...ubnet Mask The subnet mask that is assigned to the router Default Gateway The IP address for the default gateway that the router communicates with DHCPServer The IP address for the Dynamic Host Configuration Protocol server that provides the TCP IP configuration for all the computers that are connected to the router DNS Server The IP address of the Domain Name Service server that provides translat...

Page 95: ...recorded 4 To customize the logs scroll down and clear or select the check boxes in the Include in Log section 5 To refresh the log screen click the Refresh button 7 To clear the log entries click the Clear Log button 8 To email the log immediately click the Send Log button You must set up email notifications in order to receive the logs The router to emails the logs to the address that you specif...

Page 96: ...net port You can set limits for traffic volume To monitor Internet traffic 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 3 Sele...

Page 97: ...s disconnected and disabled 9 Click the Apply button The Internet Traffic Statistics section helps you to monitor the data traffic 10 To update the Traffic Statistics section click the Refresh button 11 To display more information about the data traffic on your router and to change the poll interval click the Traffic Status button Manage the Router Configuration File The configuration settings of ...

Page 98: ...Click the Erase button The configuration is reset to factory default settings When the reset is complete the router restarts This process takes about two minutes WARNING To avoid the risk of corrupting the firmware do not interrupt the reset For example do not close the browser click a link or load a new page Do not turn off the router Wait until the router finishes restarting Restore Configuratio...

Page 99: ... connected to the router network 2 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 3 Select ADVANCED Advanced Setup Remote Management The Remote Management page displays 4 Select the Turn Remote Management On check box 5 In the...

Page 100: ...7 0 123 and you use port number 8443 enter http 134 177 0 123 8443 in your browser Remotely Access Your Router Using the Nighthawk App You can use the Nighthawk app to remotely access your router and change its settings Before you can use remote access with the Nighthawk app you must update your router s firmware and download the latest Nighthawk app for your mobile device For more information abo...

Page 101: ...lLEDsexceptPower LED radio button 6 Click the Apply button Your settings are saved Set Your Time Zone To set your time zone 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first ti...

Page 102: ...elect the Set your preferred NTP server radio button 5 Enter the NTP server domain name or IP address in the Primary NTP server field 6 Click the Apply button Your settings are saved Specify ReadyDLNA Media Server Settings By default the router acts as a ReadyDLNA media server which lets you view movies and photos on DLNA UPnP AV compliant media players such as Xbox360 Playstation and NETGEAR medi...

Page 103: ...nces for example if you lost track of the changes that you made to the router settings or you move the router to a different network you might want to erase the configuration and reset the router to factory default settings If you do not know the current IP address of the router first try to use an IP scanner application to detect the IP address before you reset the router to factory default setti...

Page 104: ...gs that you configured in the router To erase the settings 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter the router user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 3 Select ADVANCED Administra...

Page 105: ...ive Access a Storage Device That Is Connected to the Router From a Mac Back Up Windows Based Computers With ReadySHARE Vault Back Up Mac Computers With Time Machine Enable FTP Access Within Your Network View or Change Network Folders on a Storage Device Add a Network Folder on a USB Storage Device Edit a Network Folder on a USB Storage Device Safely Remove a USB Storage Device For more information...

Page 106: ...wer supply when you connect the USB storage device to the router When you connect the USB storage device to the router USB port it might take up to two minutes before it is ready for sharing By default the USB storage device is available to all computers on your local area network LAN Access a Storage Device Connected to the Router From a Windows Based Computer To access the USB storage device fro...

Page 107: ...B storage device to the router s port it might take up to two minutes before it is ready for sharing By default the USB storage device is available to all computers on your local area network LAN 3 Select Start Run 4 Enter readyshare in the dialog box 5 Click the OK button A window automatically opens and displays the USB storage device 6 Right click the USB device and select Map network drive The...

Page 108: ...LAN 3 On a Mac that is connected to the network select Go Connect to Server The Connect to Server window opens 4 In the Server Address field enter smb readyshare 5 When prompted select the Guest radio button If you set up access control on the router and you allowed your Mac to access the network select the Registered User radio button and enter admin for the name and router admin password for the...

Page 109: ... and run your backup Back Up Mac Computers With Time Machine You can use Time Machine to back up your Mac computers onto a USB hard drive that is connected to one of the router s USB ports You can access the connected storage device from your Mac with a wired or WiFi connection to your router Note The following instructions might be different depending on the macOS your computer is using For more ...

Page 110: ...lect the GUID Partition Table or Master Boot Record radio button 9 In the Format menu select Mac OS Extended Journaled 10 Click the OK button 11 Click the Apply button Your settings are saved Prepare to Back Up a Large Amount of Data Before you back up a large amount of data with Time Machine we recommend that you follow this procedure To prepare to back up a large amount of data 1 Upgrade the ope...

Page 111: ...Up a USB Hard Drive on a Mac on page 122 2 If you plan to back up a large amount of data see Prepare to Back Up a Large Amount of Data on page 123 3 If your USB HDD uses a power supply connect it You must use the power supply when you connect the USB HDD to the router When you connect the USB HDD to the router s port it might take up to two minutes before it is ready for sharing By default the USB...

Page 112: ...omplete the Mac automatically schedules a full backup You can back up immediately Enable FTP Access Within Your Network File Transfer Protocol FTP lets you download receive and upload send large files faster To enable FTP access within your network 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3...

Page 113: ...o the Available Networks Folder section and adjust the following settings Share Name If only one USB device is connected the default share name is USB_Storage You can click the name or you can type it in the address field of your web browser If Not Shared is shown the default share was deleted and no other share for the root folder exists Click the link to change this setting Read Access and Write...

Page 114: ... Click the Create Network Folder button The Add Folder window opens If this window does not open your web browser might be blocking pop ups If it is change the browser settings to allow pop ups 6 From the USB Device menu select the USB drive Note We recommend that you do not attach more than one drive to one USB port for example through a USB hub 7 Click the Browse button and in the Folder field s...

Page 115: ...HARE Storage The USB Storage Advanced Settings page displays 4 In the Available Network Folders section select the USB storage device 5 Click the Edit button The Edit Network Folder window opens 6 Change the settings in the fields as needed 7 Click the Apply button Your settings are saved Safely Remove a USB Storage Device Before you physically disconnect a USB storage device from the router USB p...

Page 116: ... Router 3 Select ADVANCED USB Functions ReadySHARE Storage The USB Storage Advanced Settings page displays 4 In the Available Network Folders sections select the USB storage device 5 Click the Safely Remove USB Device button This takes the device offline 6 Physically disconnect the USB storage device ...

Page 117: ...es This means that the IP address can change at any time You can use the IP address to access your network remotely but most people don t know what their IP addresses are or when this number changes To make it easier to connect you can get a free account with a Dynamic DNS service that lets you use a domain name to access your home network To use this account you must set up the router to use Dyna...

Page 118: ...ox 5 Click the Apply button Your settings are saved 6 To limit access to the admin user select a device in the Available Network Folder s section If only one device is connected it is automatically selected 7 Click the Edit button The Edit page displays 8 In the Read Access menu select admin 9 In the Write Access menu select admin 10 Click the Apply button Your settings are saved Your Personal FTP...

Page 119: ...storage device is available to all computers on your local area network LAN 5 Set up FTP access in the router See Set Up FTP Access Through the Internet on page 130 6 On a remote computer with Internet access you can use FTP to access your router using ftp yourname mynetgear com Set Up a New Dynamic DNS Account To set up Dynamic DNS and register for a free NETGEAR account 1 Launch a web browser fr...

Page 120: ...nected to the router network 2 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 3 Select ADVANCED Advanced Setup Dynamic DNS The Dynamic DNS page displays 4 Select the Use a Dynamic DNS Service check box 5 From the Service Provi...

Page 121: ...h a web browser from a computer or mobile device that is connected to the router network 2 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 3 Select ADVANCED Advanced Setup Dynamic DNS The Dynamic DNS page displays 4 Change your...

Page 122: ...er s Internet IP address on the BASIC Home page You can use FTP to share files on a USB device connected to the router Remotely Access a USB Device Using ReadyCLOUD NETGEAR ReadyCLOUD for routers lets you remotely access files stored on a USB storage device that is connected to the router Before you can use ReadyCLOUD you must create a ReadyCLOUD account and register your router A ReadyCLOUD app i...

Page 123: ...default the USB storage device is available to all computers on your local area network LAN 3 Launch a web browser from a computer or mobile device that is connected to the network 4 Enter the router user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 5 ...

Page 124: ...000 WiFi Router UseDynamicDNStoAccessUSB 124 User Manual Storage Devices Through the Internet The ReadyCLOUD page displays the router that you registered and the contents of the USB storage device that is connected to the router ...

Page 125: ...ng VPN This chapter explains how to set up and use VPN access The chapter includes the following sections Set Up a VPN Connection Specify VPN Service in the Router Install OpenVPN Software Use a VPN Tunnel on Your Windows Computer Use VPN to Access the Router s USB Device and Media Use VPN to Access Your Internet Service at Home ...

Page 126: ... Internet account the VPN can use that IP address to connect to your home network Specify VPN Service in the Router You must specify the VPN service settings in the router before you can use a VPN connection To specify the VPN service 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter the router user name and password The user name is admin The ...

Page 127: ...vice that is connected to the router network 2 Enter the router user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 3 Select ADVANCED Advanced Setup VPN Service The VPN Service page displays 4 Make sure that the Enable VPN Service check box is selected 5...

Page 128: ...ork 128 User Manual 10 Click the Next button 11 Read the License Agreement and click the I Agree button 12 Leave the check boxes selected as shown and click the Next button 13 To specify the destination folder click the Browse button and select a destination folder ...

Page 129: ...n your device For a client device with Windows 64 bit system the VPN client is installed at C Program files OpenVPN config by default 17 For a client device with Windows modify the VPN interface name to NETGEAR VPN a On your computer go to the Networks page If you are using Windows 10 select Control Panel Network and Sharing Center Change adapter settings b In the local area connection list find t...

Page 130: ...at you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup VPN Service The VPN Service page displays 5 Make sure that the Enable VPN Service check box is selected 6 Specify any VPN service settings on the page For more information see Specify VPN Service in the Router on page 139 7 Click the For non...

Page 131: ... in the Router on page 139 6 Click the For Smart Phone button to download the OpenVPN configuration files 7 On your iOS device download and install the OpenVPN Connect app from the Apple app store 8 On your computer unzip the configuration files that you downloaded and send the files to your iOS device Note that when you open the ovpn file a list of apps displays Select the OpenVPN Connect app to ...

Page 132: ...ww vpngate net en howto_openvpn aspx android Use a VPN Tunnel on Your Windows Computer After you set up the router to use VPN and install the OpenVPN application on your computer you can open a VPN tunnel from your computer to your router over the Internet For the VPN tunnel to work the local LAN IP address of the remote router must use a different LAN IP scheme from that of the local LAN where yo...

Page 133: ...d You can do the following Launch a web browser and log in to your router Use Windows file manager to access the router s USB device and download files Use VPN to Access the Router s USB Device and Media To access a USB device and download files from you Windows based computer using VPN 1 On your Windows based computer open the Windows file manager and select Network Note See your computer s docum...

Page 134: ...ou use at home For example your Netflix account might work at home but not in a different country Set Up VPN Client Internet Access in the Router By default the router is set up to allow VPN connections only to your home network but you can change the settings to allow Internet access Accessing the Internet remotely through a VPN might be slower than accessing the Internet directly To allow VPN cl...

Page 135: ...nly your home network 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter the router user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 3 Select ADVANCED Advanced Setup VPN Service The VNP page display...

Page 136: ...unnel to Access Your Internet Service at Home To access your Internet service 1 Set up the router to allow VPN access to your Internet service See Set Up VPN Client Internet Access in the Router on page 148 2 On your computer launch the OpenVPN application The OpenVPN icon displays in the Windows taskbar 3 Right click the icon and select Connect 4 When the VPN connection is established launch your...

Page 137: ...ring You can use port forwarding and port triggering to set up rules for Internet traffic You need networking knowledge to set up these features This chapter includes the following sections Manage Port Forwarding to a Local Server Port Triggering ...

Page 138: ...rk that will provide the service The server computer must always use the same IP address 3 Assign the server computer a reserved IP address See Manage reserved LAN IP addresses on page 61 4 Launch a web browser from a computer or mobile device that is connected to the router network 5 Enter the router user name and password The user name is admin The password is the one that you specified the firs...

Page 139: ...ive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Port Forwarding Port Triggering The Port Forwarding Port Triggering page displays 5 Leave the Port Forwarding radio button selected as the service type 6 Click the Add Custom Service button The Ports Custom Service page displays 7 In the Service Name field enter a descriptive name 8 From the Protocol menu select the protocol If you ...

Page 140: ...ng page displays 4 Leave the Port Forwarding radio button selected as the service type 5 In the table select the radio button next to the service name 6 Click the Edit Service button The Ports Custom Services page displays 7 Change the settings as needed 8 Click the Apply button Your settings are saved Delete a Port Forwarding Entry To delete a port forwarding entry 1 Launch a web browser from a c...

Page 141: ...ster a host name with a Dynamic DNS service and specify that name on the Dynamic DNS page of the router Dynamic DNS makes it much easier to access a server from the Internet because you can type the name in the Internet browser Otherwise you must know the IP address that the ISP assigned which typically changes How the Router Implements the Port Forwarding Rule The following sequence shows the eff...

Page 142: ...forwards that incoming traffic to that destination Port forwarding creates a static mapping of a port number or range of ports to a single local computer Port triggering can dynamically open ports to any computer when needed and close the ports when they are no longer needed Note If you use applications such as multiplayer gaming peer to peer connections real time communications such as instant me...

Page 143: ...ggering See Enable Port Triggering on page 158 Enable Port Triggering To enable port triggering 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home...

Page 144: ... sends this request message to your router 3 Your router creates an entry in its internal session table describing this communication session between your computer and the IRC server Your router stores the original information performs Network Address Translation NAT on the source address and port and sends this request message through the Internet to the IRC server 4 Noting your port triggering r...

Page 145: ...r Manual Port Triggering 8 When you finish your chat session your router eventually senses a period of inactivity in the communications The router then removes the session information from its session table and incoming traffic is no longer accepted on port numbers 33333 or 113 ...

Page 146: ...lity Quick Tips This section describes tips for troubleshooting some common problems Sequence to Restart Your Network If you must restart your network follow this sequence 1 Turn off and unplug the modem 2 Turn off the router 3 Plug in the modem and turn it on Wait two minutes 4 Turn on the router and wait two minutes Check Ethernet Cable Connections If your device does not power on make sure that...

Page 147: ...uire you to use the MAC address of the computer initially registered on the account You can view the MAC address on the Attached Devices page Troubleshoot With the LEDs By default the router is set with standard LED settings Standard LED Behavior When the Router Is Powered On After you turn on power to the router verify that the following sequence of events occurs 1 When power is first applied ver...

Page 148: ...to return the router to its factory settings If the error persists a hardware problem might be the cause Contact Technical Support at netgear com support Internet or Ethernet Port LEDs Are Off If either the Ethernet port LEDs or the Internet LED does not light when the Ethernet connection is made check the following Make sure that the Ethernet cable connections are secure at the router and at the ...

Page 149: ... s IP address to 192 168 1 1 Make sure that Java JavaScript or ActiveX is enabled in your browser If you are using Internet Explorer click the Refresh button to be sure that the Java applet is loaded Try quitting the browser and launching it again Make sure that you are using the correct login information The user name is admin and the default password is password Make sure that Caps Lock is off w...

Page 150: ...r your computer s host name Assign the computer host name of your ISP account as the account name on the Internet Setup page If your ISP allows only one Ethernet MAC address to connect to Internet and checks for your computer s MAC address do one of the following Inform your ISP that you bought a new network device and ask them to use the router s MAC address Configure your router to clone your co...

Page 151: ... Internet names such as www addresses to numeric IP addresses Typically your ISP provides the addresses of one or two DNS servers for your use If you entered a DNS address during the router s configuration restart your computer Alternatively you can configure your computer manually with a DNS address as explained in the documentation for your computer The router might not be configured as the defa...

Page 152: ...to view the WiFi settings for the router use an Ethernet cable to connect a computer to a LAN port on the router Then log in to the router and select BASIC Wireless Note Be sure to click the Apply button if you change settings If your WiFi device finds your network but the signal strength is weak check these conditions Is your router too far from your computer or too close Place your computer near...

Page 153: ...lit for your network devices If your router and computer are connected to a separate Ethernet switch make sure that the link LEDs are lit for the switch ports that are connected to your computer and router Wrong network configuration Verify that the Ethernet card driver software and TCP IP software are both installed and configured on your computer Verify that the IP address for your router and yo...

Page 154: ... the subnet mask is different from the network address of the remote device Check to see that your cable or DSL modem is connected and functioning If your ISP assigned a host name to your computer enter that host name as the account name on the Internet Setup page Your ISP might be rejecting the Ethernet MAC addresses of all but one of your computers Many broadband ISPs restrict access by allowing...

Page 155: ...155 13 Supplemental Information This chapter includes technical information about your router The chapter covers the following topics Factory Settings on page 171 Technical Specifications on page 172 ...

Page 156: ...wing table Table 3 Factory default settings Feature Default setting Router login User login URL www routerlogin com or www routerlogin net User name case sensitive admin Login password case sensitive password Internet connection WAN MAC address Use default hardware address WAN MTU size 1500 Local network LAN LAN IP 192 168 1 1 Subnet mask 255 255 255 0 DHCP server Enabled DHCP range 192 168 1 2 to...

Page 157: ...a 220V 50 60 Hz input Europe 100 240V 50 60 Hz input All regions output 19V 3 16 ADC output Dimensions Folded size 10 75 x 7 95 x 2 83 in 273 x 202 x 72 mm Unfolded size 12 0 x 7 95 x 6 34 in 305 x 202 x 161 mm Weight Weight 2 82 lbs 1281 g Operating temperature 0 to 40 C 32º to 104ºF Operating humidity 90 maximum relative humidity noncondensing ...

Page 158: ...ironmental factors including volume of network traffic building materials and construction and network overhead lower actual data throughput rate Technical Specifications Table 4 Router specifications Feature Description Data and routing protocols TCP IP RIP 1 RIP 2 DHCP PPPoE PPTP Bigpond Dynamic DNS UPnP and SMB Table 4 Router specifications Continued Feature Description LAN Compatible with 10BA...

Page 159: ...ited by the amount of WiFi network traffic generated by each node typically 50 70 nodes 802 11 security WPA2 PSK and WPA WPA2 2 Maximum wireless signal rate derived from IEEE 802 11 specifications Actual data throughput and wireless coverage will vary and may be lowered by network and environmental conditions including network traffic volume and building construction NETGEAR makes no representatio...

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