NETGEAR MBR1515 User Manual Download Page 91

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Troubleshooting

LTE Broadband 11n Wireless Router MBR1515

Troubleshooting the ISP Connection

Check these possible sources of trouble if you are having difficulty connecting to or browsing
the Internet.

Connecting to the Internet

If unable to connect to Internet, check the following:

The Internet account is active.

plac

eho

lde

If your ISP has provided you with
a SIM card and you haven’t
inserted it into the SIM card slot on
the back of the router yet, do so
now.

Wireless broadband coverage is
available where the unit is located.

Access the router main menu to
verify that the broadband settings
are correct. Check with your ISP if
you are unsure.

Check the location of the router.

Move the router closer to a window for better access to the Internet signal.

•

A blue Signal LED indicates excellent coverage.

•

A green Signal LED indicates good coverage.

•

An amber Signal LED indicates marginal coverage.

•

An unlighted Signal LED indicates no coverage.

Maintain recommended minimum distances between NETGEAR equipment and
household appliances to reduce interference (see

Interference Reduction Table

page 105).

Summary of Contents for MBR1515

Page 1: ...350 East Plumeria Drive San Jose CA 95134 USA02 10972 01 June 2012 202 10934 01 v1 0 Mobile Voice HSPA Broadband 11n Wireless Router MVBR1210C User Manual LTE Broadband 11n Wireless Router MBR1515 ...

Page 2: ...ks of their respective holders 2012 All rights reserved Technical Support Thank you for choosing NETGEAR To register your product get the latest product updates get support online or for more information about the topics covered in this manual visit the Support website at http support netgear com Phone US Canada only 1 888 NETGEAR Phone Other Countries Check the list of phone numbers at http suppo...

Page 3: ...ireless Placement and Range Guidelines 25 Wireless Security Options 26 Manually Configure Your Wireless Settings 27 Configuring WEP 28 Configuring WPA WPA2 or WPA WPA2 29 Use Push N Connect WPS to Configure Your Wireless Network 30 WPS Button 30 WPS PIN Entry 31 Add Wireless Computers That Do Not Support WPS 32 SIM Card PIN Code 33 SIM Card Modem Unlock Code 34 Chapter 3 Content Filtering Viewing ...

Page 4: ... 5 Advanced SIM Settings 57 SMS Messages 57 View SMS Messages 57 Send SMS Messages 59 Advanced Wireless Settings 60 Wireless Station Access Control 61 Restricting Access by MAC Address 61 Wireless Repeating Function 63 Port Forwarding and Port Triggering 64 Port Forwarding 64 Port Triggering 65 WAN Setup 65 Setting Up a Default DMZ Server 66 LAN Setup 67 DHCP Settings 68 Reserved IP Addresses 69 Q...

Page 5: ...P Network Using the Ping Utility 93 Testing the LAN Path to Your Router 93 Testing the Path from Your Computer to a Remote Device 94 Problems with Date and Time 95 Restoring the Default Configuration and Password 95 Appendix A Supplemental Information Factory Default Settings 97 Technical Specifications 99 Appendix B Wall Mounting Appendix C Compliance Notification Index ...

Page 6: ... Features Log In to Your Router Access the Configuration Assistant after Installation Manually Configure Your Internet Settings Note For help with installation see the LTE Broadband 11n Wireless Router MBR1515 Installation Guide Note For more information on the topics that are covered in this manual visit the support website at support netgear com ...

Page 7: ...ical only device use the stand to position your router upright 1 Insert the tabs on the stand into the slot on the bottom of your router 2 Place your router near an AC power outlet in a location where you can connect the cables you need for your home network The router must also be located where you can receive a strong mobile broadband signal while indoors if you are planning to connect to the In...

Page 8: ...ption WPS Press the WPS button to open a 2 minute window for the router to connect with other WPS enabled devices For more information about this function see Use Push N Connect WPS to Configure Your Wireless Network on page 30 Wi Fi This button can be used to control the WiFi radio or both the WiFi radio and mobile broadband radio Use the router interface to select the options The default is set ...

Page 9: ...local Ethernet ports have detected wired links with PCs Blinking Data is being transmitted or received Off No link is detected on these ports WAN Port Solid green The Ethernet WAN port has detected an active link Blinking Data is being transmitted or received Off No link is detected on these ports 2G 3G Solid blue Indicates the router is in 3G coverage Solid green Indicates the router is in 2G cov...

Page 10: ...information It also contains the SSID and passphrase that is unique to each router Ethernet LAN ports Power On Off button Power adapter input WAN port Connector for required external antenna Slot for SIM card if required by ISP placeholder Restore Factory Router label Router information Default access address Default user name and password Security PIN IMEI or ESN number Serial number MAC address ...

Page 11: ...fer to the documentation that came with your computer When you have logged in if you do not click Logout after 5 minutes of no activity the router automatically logs you out To log in to the router 1 Type http www routerlogin net in the address field of your browser and then press enter to display the login window 2 Enter admin for the user name and your password or the default password For inform...

Page 12: ...check box but NETGEAR recommends that you keep this feature enabled to ensure your router is using the latest updated firmware Router Status screen The Router Status screen displays the current router connection status See Router Status on page 46 4 You can use different methods to configure your router Select Setup Wizard from the router menu to set up your Internet connection and wireless networ...

Page 13: ...Next The Configuration Assistant prompts you to set up your Internet connection and wireless network as described in the LTE Broadband 11n Wireless Router MBR1515 Installation Guide a Select your Internet connection mode Use Ethernet first and if fail use mobile broadband connection Always use mobile broadband connection Always use Ethernet connection b Click Next c Select your country and then yo...

Page 14: ...how you have chosen to connect to the Internet Broadband Settings on page 14 Mobile Broadband Settings on page 16 not required if using Ethernet connection only Ethernet Broadband Settings on page 18 not required if using mobile broadband connection only Broadband Settings To manually configure your broadband Internet settings 1 Log in to the router as described in Log In to Your Router on page 11...

Page 15: ...n Method1 1 This field is available only when the Internet Connection Mode is Use Ethernet first and if fail use 3G mobile connection Select the failover method and enter the related information DNS lookup using WAN DNS Server Perform a DNS lookup by a hostname Ping this IP address Retry Interval is1 Enter the retry interval Failover after1 Enter how many retry attempts to make before failing over...

Page 16: ... to Your Router on page 11 2 From the main menu select Mobile Broadband Settings 3 Adjust the settings as needed based on your Internet connection The fields in this screen are described in Table 3 4 Available buttons are Connect Manually connect to the network Disconnect Disconnect from the current network Apply Apply the changes that you made Cancel Discard changes Refresh Update the connection ...

Page 17: ... and might incur roaming charges Use internal antenna If this check box is selected the router will use the internal antenna rather than the external antenna Wireless Button Configuration Select the option to determine the behavior of the WPS push button on the front panel when pressed Control Wi Fi Only Pressing the push button toggles the Wi Fi function If Wi Fi is turned on pressing the push bu...

Page 18: ... login information every time you connect to the Internet or you have a PPPoE account with your ISP select Yes Otherwise select No Then fill out the appropriate screen For details see step a Login required on page 18 or step b Login not required on page 20 Note If you have installed PPP software such as WinPoET from Earthlink or Enternet from PacBell then you have PPPoE Select Yes After selecting ...

Page 19: ... is for Australia only Login This is usually the name that you use in your email address For example if your main mail account is JerAB ISP com then put JerAB in this field Some ISPs such as Mindspring Earthlink and T DSL require that you use your full email address when you log in If your ISP requires your full email address then type it in the Login field Password Type the password that you use ...

Page 20: ...ct button on the Router Status screen to disconnect it Idle Timeout In Minutes An idle Internet connection will be terminated after this time period If this value is zero 0 then the router will keep the connection alive by reconnecting immediately whenever the connection is lost Internet IP Address If you log in to your service or your ISP did not provide you with a fixed IP address the router fin...

Page 21: ...MBR1515 Connecting to the Internet 21 LTE Broadband 11n Wireless Router MBR1515 ...

Page 22: ...equired information Select Use Static IP Address and type the IP address subnet mask and gateway IP address into the correct fields For example IP Address 24 218 156 183 Subnet Mask 255 255 255 0 Gateway IP Address 24 218 156 1 Domain Name Server DNS Address The DNS server is used to look up site addresses based on their names If your ISP gave you one or two DNS addresses select Use These DNS Serv...

Page 23: ...ireless Router MBR1515 3 The following buttons are available Apply Apply the changes that you made Cancel Discard changes Test Connect to the NETGEAR website If you connect successfully your settings work and you can click Logout to exit these screens ...

Page 24: ...PSK mixed mode and uses a unique SSID and passphrase This information is printed on the label on the bottom of the router Use this information to setup your WiFi computer and devices This chapter addresses the following Planning Your Wireless Network Manually Configure Your Wireless Settings Use Push N Connect WPS to Configure Your Wireless Network Note Computers can connect wirelessly at a range ...

Page 25: ...e of your wireless connection can vary significantly based on the physical placement of the router The latency data throughput performance and notebook power consumption of wireless adapters also vary depending on your configuration choices For best results place your router according to the following guidelines Near the center of the area in which your computers will operate In an elevated locati...

Page 26: ...ict access based on MAC address You can allow only trusted PCs to connect so that unknown PCs cannot wirelessly connect to the router Restricting access by MAC address adds an obstacle against unwanted access to your network but the data broadcast over the wireless link is fully exposed Turn off the broadcast of the wireless network name SSID If you disable broadcast of the SSID only devices that ...

Page 27: ... 6 Configure and test your computers for wireless connectivity Set up your wireless computers with the same SSID and wireless security settings as your router Check that they have a wireless link and are able to obtain an IP address by DHCP from the router If there is interference adjust the channel Settings Description Wireless Network Name SSID The SSID is also known as the wireless network name...

Page 28: ...at requires a shared key but still leaves data transmissions unencrypted Security is stronger if you use both the Shared Key and WEP encryption settings 5 Select the Encryption Strength setting 64 bit Enter 10 hexadecimal digits any combination of 0 9 a f or A F Security Options None Use this setting to establish wireless connectivity before implementing wireless security NETGEAR strongly recommen...

Page 29: ...ys will be the default Data transmissions are always encrypted using the default key The other keys can be used only to decrypt received data The four entries are disabled if WPA PSK or WPA authentication is selected 8 Click Apply to save your settings Configuring WPA WPA2 or WPA WPA2 Both WPA and WPA2 provide strong data security WPA with TKIP is a software implementation that can be used on Wind...

Page 30: ...e WPS considerations NETGEAR s Push N Connect feature is based on the WPS standard All other Wi Fi certified and WPS capable products should be compatible with NETGEAR products that implement Push N Connect If your wireless network will include a combination of WPS capable devices and non WPS capable devices NETGEAR suggests that you set up your wireless network and security settings manually firs...

Page 31: ...k box in the Advanced Wireless Settings WPS Settings screen 6 Note the new SSID and WPA WPA2 password for the wireless network You can view these settings in the Wireless Settings screen See Manually Configure Your Wireless Settings on page 27 To access the Internet from any computer connected to your router launch a browser such as Microsoft Internet Explorer or Mozilla Firefox You should see the...

Page 32: ...ireless network The router generates an SSID and implements WPA WPA2 wireless security 6 Note the new SSID and WPA WPA2 password for the wireless network You can view these settings in the Wireless Settings screen See Manually Configure Your Wireless Settings on page 27 To access the Internet from any computer connected to your router launch an Internet browser such as Mozilla Firefox You should s...

Page 33: ...ite down your settings All existing wireless clients are disassociated and disconnected from the router 5 For the non WPS devices that you want to connect open the networking utility and follow the utility s instructions to enter the security settings that you selected in Step 3 the SSID WPA PSK WPA2 PSK security method and passphrase 6 For the WPS devices that you want to connect follow the proce...

Page 34: ...SIM Card Modem Unlock Code If you have a SIM card that is not provided by the company where you got the router you might get an error indicating the modem is locked To proceed you must enter an unlock code To enter the modem unlock code 1 Log into the router and select Mobile Broadband Settings from the navigation tab 2 Enter the Modem Unlock Code ...

Page 35: ...Wireless Network Configuration 35 LTE Broadband 11n Wireless Router MBR1515 The modem unlock code can be obtained from the company that supplied the router Modem Unlock Code ...

Page 36: ...your network Viewing Selecting and Saving Logged Information Blocking Sites and Keywords Blocking Services Scheduling Enabling Security Event Email Notification Note For information about the advanced content filtering features port forwarding and port triggering see Port Forwarding and Port Triggering on page 64 ...

Page 37: ...er probes and administrator logins If you enabled content filtering in the Block Sites screen the Logs screen can show you when someone on your network tries to access a blocked site On the main menu under Content Filtering select Logs to display this screen Note You can enable email notification to receive these logs in an email message See Enabling Security Event Email Notification on page 44 ...

Page 38: ...n or enter the IP address of the server where the syslog file will be written Field or Button Description Current time The date and time the log entry was recorded Description or action The type of event and what action was taken if any Source IP The IP address of the initiating device for this log entry Source port and interface The service port number of the initiating device and whether it orig...

Page 39: ...rator login Tue 2002 05 21 19 00 06 Login screen timed out IP 192 168 0 2 This entry shows when the log was emailed Wed 2002 05 22 22 00 19 Log emailed Dropped Packets These entries show an inbound FTP port 21 packet User Datagram Protocol UDP packet port 6970 and Internet Control Message Protocol ICMP packet port 0 being dropped as a result of the default inbound rule which states that all inboun...

Page 40: ...limits Denial of service DoS protection Detects and thwarts DoS attacks such as Ping of Death SYN flood LAND attack and IP spoofing Blocking unwanted traffic from the Internet to your LAN The router allows you to restrict access to Internet content based on Web addresses and Web address keywords 1 Log in to the router as described in Log In to Your Router on page 11 2 On the main menu select Block...

Page 41: ...sites you can set up the router to log attempts to access them See Viewing Selecting and Saving Logged Information on page 37 5 To delete a keyword or domain select it from the list click Delete Keyword and then click Apply 6 To specify a trusted user enter that computer s IP address in the Trusted IP Address field and then click Apply You can specify one trusted user which is a computer that will...

Page 42: ...edule Turn on keyword blocking according to the settings in the Schedule screen Always Turn on keyword blocking all the time independent of the Schedule screen 4 Click Add and the following screen displays 5 Either select a service from the Service Type drop down list or use the Service Type User Defined field to create a custom service 6 Click Add to create the service and it will be listed in th...

Page 43: ...settings Scheduling Firewall Services If you enabled service blocking in the Block Services screen or port forwarding in the Ports screen you can set up a schedule for when blocking occurs or when access is not restricted 1 Log in to the router as described in Log In to Your Router on page 11 2 On the main menu select the Schedule The Schedule screen appears 3 To block Internet services based on a...

Page 44: ...If you cannot remember this information check the settings in your email program 3 Specify when you want the alerts and logs to be sent Send alert immediately Select the corresponding check box if you would like immediate notification of a significant security event such as a known attack port scan or attempted access to a blocked site Send logs according to this schedule Specifies how often to se...

Page 45: ... to perform network management tasks with your LTE Broadband 11n Wireless Router Router Status Backing Up Restoring or Erasing Your Settings Protecting Access to Your Router Running Diagnostic Utilities and Rebooting the Router Upgrading the Router Firmware ...

Page 46: ...o view this screen You can use this screen to view the status of the router to show statistics or to view the connection status For information about the fields on this screen see the table below See Showing Statistics on page 48 for information about statistics For information about the Internet connection see Connection Status on page 49 ...

Page 47: ... router s USB port Gateway IP Address The IP address used by the router Domain Name Server The DNS server IP addresses used by the router These addresses are usually obtained dynamically from the ISP LAN Port MAC Address The Ethernet MAC address used by the router s LAN port IP Address The LAN port IP address The default is 192 168 0 1 DHCP Off The router does not assign IP addresses to PCs on the...

Page 48: ...status Note that LAN2 LAN3 and LAN4 are guest networks TxPkts The number of packets transmitted on this port since reset or manual clear RxPkts The number of packets received on this port since reset or manual clear Collisions The number of collisions on this port since reset or manual clear Tx B s The average egress line utilization for this port Rx B s The average ingress line utilization for th...

Page 49: ...nternet No USB Device Attached The router does not detect a USB modem connected to its USB port Either the modem is disconnected or it is not correctly seated To correct the problem remove the modem and reinsert it into the port Received Signal Quality in dBm Modem radio reception A small negative number indicates good signal quality Bytes Transmitted The number of bytes transmitted in the most re...

Page 50: ...d this data is lost until the router rediscovers the devices To force the router to look for attached devices click the Refresh button Connection Status Connection Time The time elapsed since the last connection to the Internet through the broadband port Connecting to Server The connection status Negotiation Success or Failed Authentication Success or Failed Getting IP Address The IP address assig...

Page 51: ...me and your password or the default password 2 Under Maintenance on the main menu select Backup Settings to display the Backup Settings screen 3 Click Save to save a copy of the current settings 4 Store the cfg file on a computer on your network Restoring the Configuration from a File To restore the configuration 1 Log in to the router Type http www routerlogin net in the address field of your Int...

Page 52: ...router has its own user name and password Also after a period of inactivity the login automatically disconnects The user name and password are not the same as a user name or password you might use to log in to your Internet connection NETGEAR recommends that you change this password to a more secure password The ideal password should contain no dictionary words from any language and should be a mi...

Page 53: ... type a number in the Administrator login times out field The suggested default value is 5 minutes 2 Click Apply to save your changes or click Cancel to keep the current period Running Diagnostic Utilities and Rebooting the Router The router has a diagnostics feature You can use the Diagnostics screen to perform the following functions from the router Ping an IP address to test connectivity to see...

Page 54: ...you need the IP address of a server on the Internet you can do a DNS lookup to find the IP address Display View the internal routing table Typically this information is used only by Technical Support Reboot Shut down and restart the router If you reboot the router you will lose your connection To access the router you will need to log in again after it has finished rebooting Save Save diagnostic i...

Page 55: ...loads NETGEAR recommends using Microsoft Internet Explorer 5 0 or later or Mozilla Firefox 2 0 or later 2 Log in to the router Type http www routerlogin net in the address field of your Internet browser Enter admin for the user name and your password or the default password 3 From the main menu under Maintenance select Router Upgrade to display this screen 4 Click Browse to locate the binary bin o...

Page 56: ... Wireless Router SIM Settings SMS Messages Advanced Wireless Settings Wireless Repeating Function Port Forwarding and Port Triggering WAN Setup LAN Setup QoS Setup Dynamic DNS Using Static Routes Enabling Remote Management Universal Plug and Play Traffic Meter IPv6 Internet Configuration and Status Check ...

Page 57: ...nable you to perform the tasks that are explained in the following sections View SMS Messages Send SMS Messages View SMS Messages New SMS messages are available when the SMS LED on the front panel is solid green Field Description Enabling or Disabling the PIN Code Controls whether the PIN code on the SIM card will be used to connect to the network Changing the PIN Code Changes the PIN code on the ...

Page 58: ...do one of the following Click Refresh to redisplay all SMS messages from the SIM card Click Delete All to delete all SMS messages from the SIM card Click New to open a new message See Send SMS Messages on page 59 for more information To view sent SMS messages 1 On the main menu under Advanced select SMS Settings and then select Sent from the drop down list to display the SMS Message screen 2 Click...

Page 59: ...ied SMS message Click Delete to delete the specified SMS message 3 Click New to open a new message See Send SMS Messages on page 59 for more information Send SMS Messages You can create a new SMS message or send an SMS message over email To send SMS messages 1 From either the SMS Message Inbox or Sent screen click New to display the SMS Message Compose screen 2 In the To field enter the phone numb...

Page 60: ...ge Advanced Wireless Settings From the main menu select Advanced Wireless Settings to display the following screen Field Description Enable Wireless Router Radio Selected by default this setting enables the wireless radio which allows the router to work as a wireless access point Turning off the wireless radio can be helpful for configuration network tuning or troubleshooting Fragmentation Length ...

Page 61: ...ttings screen and then click Apply Wireless devices will not see your router You must configure your wireless devices to match the wireless network name SSID of the router Note The SSID of any wireless access adapters must match the SSID you configure in the router If they do not match you will not get a wireless connection to the router Restricting Access by MAC Address For increased security you...

Page 62: ...s List screen 2 Adjust the list as needed for your network You can add devices to the Trusted Wireless Stations list Click Add to display the following screen 3 You can add devices to the list using either of the following methods If the computer is in the Available Wireless Cards table select its radio button to capture its MAC address Use the Wireless Card Entry fields to enter the MAC address o...

Page 63: ...he MAC address physical address of the other Base Station mode wireless station in the field provided WEP WPA PSK TKIP can and should be used to protect this communication Wireless Base Station Select this only if this MBR1515 is the master for a group of Repeater mode wireless stations The other Repeater mode wireless stations must be set to Wireless Repeater mode using this MBR1515 s MAC address...

Page 64: ...ts traffic on the specified outbound port it remembers the IP address of the computer that sent the data and triggers the incoming port Incoming traffic on the triggered port is then forwarded to the triggering computer Port triggering allows requests from the Internet only after a designated port is triggered Port triggering applies to chat and Internet games Port Forwarding To set up port forwar...

Page 65: ...e fields in the Add Service screen The service appears in the list For more detailed information see the Port Forwarding Port Triggering help WAN Setup To change broadband Internet connection settings use the Broadband Settings screen as described in Manually Configure Your Internet Settings on page 14 To view or change the WAN setup 1 From the main menu select WAN Setup to display the WAN Setup s...

Page 66: ...forwarded to one computer on your network This computer is called the default DMZ server Setting Description Disable SPI Firewall This check box is usually cleared so that the firewall protects your LAN against port scans and denial of service attacks This check box should be selected only in special circumstances Default DMZ Server This feature is sometimes helpful when you are using some online ...

Page 67: ...net mask 255 255 255 0 These addresses are part of the Internet Engineering Task Force IETF designated private address range for use in private networks and should be suitable in most applications If your network has a requirement to use a different IP addressing scheme you can make those changes in this screen Tip If you change the LAN IP address of the router while connected through the browser ...

Page 68: ...ng table periodically When set to Both or In Only it incorporates the RIP information that it receives RIP Version RIP Version This controls the format and the broadcasting method of the RIP packets that the router sends It recognizes both formats when receiving By default this is set for Disabled RIP 1 is universally supported RIP 1 is probably adequate for most networks unless you have an unusua...

Page 69: ... have defined Subnet mask Gateway IP address is the router s LAN IP address Primary DNS server if you entered a primary DNS address in the Basic Settings screen otherwise the router s LAN IP address Secondary DNS server if you entered a secondary DNS address in the Basic Settings screen WINS server Windows Internet Naming Service Server determines the IP address associated with a particular Window...

Page 70: ...ally with the computer s MAC address and name 4 Click Apply to enter the reserved address into the table Note The reserved address will not be assigned until the next time the computer contacts the router s DHCP server Reboot the computer or access its IP configuration and force a DHCP release and renew To edit or delete a reserved address entry 1 Click the button next to the reserved address you ...

Page 71: ...ffic For WMM to function correctly wireless clients must also support WMM Turn Internet Access QoS On If you enable QoS the QoS function works to prioritize Internet access traffic For the applications that already exist in the drop down list e g On line Gaming Ethernet LAN Port or a specified MAC address you can modify the priority level by clicking the Edit button or clicking the Delete button t...

Page 72: ...Wireless Router MBR1515 QoS Priority Rule List From the QoS Setup screen click Setup QoS Rule to display the following screen QoS Priority Rules From the QoS Priority Rule List click Add Priority Rule to display the following screen ...

Page 73: ...lect the priority level Highest High Normal or Low 4 You can also type the name in the QoS Policy field for this rule if you prefer 5 Click Apply For Ethernet LAN Ports To set up the priority for LAN port 1 Select Ethernet LAN Port from the Priority Category list 2 Select the LAN port number you plan to specify the priority level for those computers connecting on this LAN port 3 Select the priorit...

Page 74: ... name in the QoS Policy field for this rule if you prefer 7 Click the Edit button 8 Click Apply To add the priority for specified computer via its MAC address 1 Choose MAC Address from the Priority Category list 2 Enter the MAC address for the computer for which you are specifying the priority 3 You can also type a name that is easy to remember in the Device Name fields 4 Select the priority level...

Page 75: ...ister your new IP address WARNING If your ISP assigns a private WAN IP address such as 192 168 x x or 10 x x x the Dynamic DNS service will not work because private addresses will not be routed on the Internet To configure Dynamic DNS 1 From the main menu select Dynamic DNS to display the Dynamic DNS screen 2 Access the website of one of the Dynamic DNS service providers whose names appear in the ...

Page 76: ... route was created to your local network for all 192 168 0 x addresses With this configuration if you attempt to access a device on the 134 177 0 0 network your router forwards your request to the ISP The ISP forwards your request to the company where you are employed and the request is likely to be denied by the company s firewall In this case you must define a static route telling your router th...

Page 77: ...nts the number of routers between your network and the destination Usually a setting of 2 or 3 works but if this is a direct connection set it to 2 5 Click Apply to save your changes If you added a static route it is added to the Static Routes screen Enabling Remote Management Using the Remote Management screen you can allow a user or users on the Internet to configure upgrade and check the status...

Page 78: ... HTTP service port 80 For greater security you can enter a different port number Choose a number between 1024 and 65535 but do not use the number of any common service port The default is 8080 which is a common alternate for HTTP 6 Click Apply to have your changes take effect When accessing your router from the Internet type your router WAN IP address in your Internet browser address or location f...

Page 79: ... Advertisement Time To Live The time to live for the advertisement is measured in hops for each UPnP packet sent A hop is the number of steps allowed to propagate for each UPnP advertisement before it disappears The number of hops can range from 1 to 255 The default value for the advertisement time to live is 4 hops which should be fine for most home networks If you notice that some devices are no...

Page 80: ...olume control by radio button You can select one of the following options for controlling the traffic volume No Limit No restriction is applied when the traffic limit is reached Download only The restriction is applied to incoming traffic only Both Directions The restriction is applied to both incoming and outgoing traffic 5 You can limit the amount of data traffic allowed per month By specifying ...

Page 81: ...el If your ISP does not provide a specific IPv6 connection select 6to4 Tunnel This screen specifies the remote relay router to which your router creates the 6to4 tunnel If your ISP provides the address of its own relay router you can put it here You can also leave it as Auto and the router will use any address that is available Note The 6to4 tunnel connection needs the IPv4 Internet connection to ...

Page 82: ...tected Router s IPv6 Address on WAN This shows the IPv6 address acquired for the router s WAN or Internet interface The number after the slash is the length of the prefix which is also roughly indicated by the underline _ under the IPv6 address Router s IPv6 Address on LAN This shows the IPv6 address acquired for the router s LAN interface The number after the slash is the length of the prefix whi...

Page 83: ...ss acquired for the router s WAN or Internet interface The number after the slash is the length of the prefix which is also roughly indicated by the underline _ under the IPv6 address Router s IPv6 Address on LAN This shows the IPv6 address acquired for the router s LAN interface The number after the slash is the length of the prefix which is also roughly indicated by the underline _ under the IPv...

Page 84: ...ction mode is always on in order to provide a steady IPv6 connection The router will never disconnect the connection and in case the connection is broken for example the cable DSL modem is turned off somehow the router will bring up the connection right after the PPPoE connection is available Router s IPv6 Address on WAN This shows the IPv6 address acquired for the router s WAN or Internet interfa...

Page 85: ...ies the IPv6 address and prefix length of the router s WAN interface Default IPv6 Gateway This specifies the IPv6 address of the default IPv6 gateway which is supposed to be on the router s WAN interface Primary Secondary DNS Server These specify the DNS servers that will resolve IPv6 domain name records for you If these fields are not specified the router uses the DNS servers configured for the I...

Page 86: ...v6 connection is not DHCP PPPoE or Fixed IP or your ISP indicates that it is IPv6 auto config select Pass Through 3 Click Apply to save the new settings to the router 4 Click Cancel to discard any unsaved changes 5 Click Status Refresh to update the screen and see the information about the current IPv6 connection ...

Page 87: ...s the router on Go to Basic Functioning on page 88 Have I connected the router correctly Go to Basic Functioning on page 88 I can t access the router s configuration with my browser Go to Troubleshooting Access to the Router Main Menu on page 90 I ve configured the router but I can t access the Internet Go to Troubleshooting the ISP Connection on page 91 I want to clear the configuration and start...

Page 88: ...al LED is lit when the router has detected a mobile broadband signal A blue LED indicates excellent coverage A green LED indicates good coverage An amber LED indicates marginal coverage If any of these conditions does not occur refer to the following table LED Action Power Power LED is off Make sure the power cord is correctly connected to your router and that the power supply adapter is correctly...

Page 89: ...de check the following Make sure that the Ethernet cable connections are secure at the router and at the hub or workstation Make sure that power is turned on to the connected hub or workstation WAN Port WAN LED is off If this LED does not light when an Ethernet connection is made using the Ethernet connection option check the following Make sure that the Ethernet cable connections are secure at th...

Page 90: ...outer and reboot your computer If your router s IP address was changed and you do not know the current IP address clear the router s configuration to factory defaults This will set the router s IP address to 192 168 0 1 This procedure is explained in Restoring the Default Configuration and Password on page 95 Make sure that your browser has Java JavaScript or ActiveX enabled If you are using Inter...

Page 91: ...t do so now 2 Wireless broadband coverage is available where the unit is located 3 Access the router main menu to verify that the broadband settings are correct Check with your ISP if you are unsure 4 Check the location of the router a Move the router closer to a window for better access to the Internet signal A blue Signal LED indicates excellent coverage A green Signal LED indicates good coverag...

Page 92: ...raffic meter not to block you can resume Internet access If you have an usage limit your ISP might charge you for the overage Your computer might not recognize any DNS server addresses A DNS server is a host on the Internet that translates Internet names such as www addresses to numeric IP addresses Typically your ISP provides the addresses of one or two DNS servers for your use If you entered a D...

Page 93: ...ng 192 168 0 1 3 Click OK You should see a message like this one Pinging IP address with 32 bytes of data If the path is working you see this message Reply from IP address bytes 32 time NN ms TTL xxx If the path is not working you see this message Request timed out If the path is not working correctly you could have one of the following problems Wrong physical connections Make sure that the LAN po...

Page 94: ...ur PC s Network Control Panel Verify that the IP address of the router is listed as the default router Make sure that the network address of your PC the portion of the IP address specified by the netmask is different from the network address of the remote device Check that your cable or DSL modem is connected and functioning If your ISP assigned a host name to your PC enter that host name as the a...

Page 95: ... router wait at least 5 minutes and check the date and time again Time is off by one hour Cause The router does not automatically sense daylight savings time On the E mail screen select or clear the Adjust for Daylight Savings Time check box Restoring the Default Configuration and Password This section explains how to restore the factory default configuration settings changing the router s admin p...

Page 96: ...96 A A Supplemental Information This appendix provides the following information Factory Default Settings Technical Specifications ...

Page 97: ...L http www routerlogin net or http www routerlogin com User name case sensitive admin Login password case sensitive password Internet Connection WAN MAC address Use default address WAN MTU size 1500 Port speed AutoSense Local network LAN LAN IP 192 168 0 1 Subnet mask 255 255 255 0 RIP direction None RIP version Disabled RIP authentication None DHCP server Enabled DHCP starting IP address 192 168 ...

Page 98: ...ion speed Auto maximum wireless signal rate derived from IEEE Standard 802 11 specifications Actual throughput will vary Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead lower actual data throughput rate Country Region Canada RF channel Auto Operating mode Up to 145 Mbps Data rate Best Output power Full Access...

Page 99: ...ications Dimensions 6 8 in x 5 03 in x 1 28 in 173 mm x 128 mm x 33 mm Weight 0 65 lbs without the stand 0 29 kg Environmental Specifications Operating temperature 0 to 40 C 32º to 104º F Operating humidity 90 maximum relative humidity noncondensing Electromagnetic Emissions FCC Part 15 Class B IC EN 55 022 CISPR 22 Class B Interface Specifications LAN 10BASE T or 100BASE Tx RJ 45 WAN 10BASE T or ...

Page 100: ...bles and near locations where you use wireless computers For best signal strength the router should be within line of sight of your wireless devices In an elevated location keeping the number of walls and ceilings between the router and your wireless computers to a minimum Away from electrical devices that are potential sources of interference such as ceiling fans home security systems microwaves ...

Page 101: ...uter MBR1515 2 Install wall anchors in the holes Use pan head Phillips wood screws 3 5 x 20 mm diameter x length European or 6 type screw 1 inch long U S 3 Insert screws into the wall anchors leaving 3 16 in 0 5 cm of each screw exposed placeholder ...

Page 102: ...Wall Mounting 102 LTE Broadband 11n Wireless Router MBR1515 4 For best wireless performance position the wireless antennas as shown placeholder ...

Page 103: ...n of Conformity We NETGEAR Inc 350 East Plumeria Drive San Jose CA 95134 declare under our sole responsibility that the LTE Broadband 11n Wireless Router MBR1515 complies with Part 15 Subpart B of FCC CFR47 Rules Operation is subject to the following two conditions This device may not cause harmful interference and This device must accept any interference received including interference that may c...

Page 104: ... of the Industry Canada Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation IMPORTANT NOTE Radiation Exposure Statement This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment This equip...

Page 105: ...and household appliances to reduce interference in feet and meters Household Appliance Recommended Minimum Distance in feet and meters Microwave ovens 30 feet 9 meters Baby Monitor Analog 20 feet 6 meters Baby Monitor Digital 40 feet 12 meters Cordless phone Analog 20 feet 6 meters Cordless phone Digital 30 feet 9 meters Bluetooth devices 20 feet 6 meters ZigBee 20 feet 6 meters ...

Page 106: ...iagnostics 53 DMZ server 66 Dynamic DNS configure 75 E email notification 37 44 ethernet broadband settings 18 F factory defaults 9 52 Firmware Upgrade Assistant 12 flash memory 55 I interference 25 internet port LED 9 Internet traffic statistics 80 IP addresses auto generated 90 IPv6 connections configuring 81 K keywords blocking 40 L LAN setup 67 LED descriptions 8 log files save 38 log in 11 lo...

Page 107: ...unlock 34 PIN Code 33 settings 57 SMS Short Message Service configuring 59 SMTP 44 static routes 76 status LEDs 8 88 syslog 38 T TCP IP network troubleshooting 93 technical support 2 time of day 95 time zone 43 timeout 53 time stamping 43 trademarks 2 traffic counter 80 traffic meter 80 traffic status 80 troubleshooting 87 trusted host 41 U Universal Plug and Play UPnP 78 update firmware 12 W wall...

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NETGEAR MBR1515, User Manual

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