NETGEAR DGN2000 - Wireless Router Setup Manual Download Page 4

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Troubleshooting

.................................................................................................................... 29

Basic Functioning ............................................................................................................ 29

Power LED Not On .................................................................................................... 30

Power LED is Red ..................................................................................................... 30

LAN or Internet Port LEDs Not On ............................................................................ 30

Troubleshooting the Web Configuration Interface ........................................................... 31

Troubleshooting the ISP Connection ............................................................................... 32

ADSL link .................................................................................................................. 32

Obtaining an Internet IP Address .............................................................................. 33

Troubleshooting PPPoE or PPPoA ........................................................................... 34

Troubleshooting Internet Browsing ........................................................................... 34

Troubleshooting a TCP/IP Network Using the Ping Utility ............................................... 35

Testing the LAN Path to Your Router ........................................................................ 35

Testing the Path from Your Computer to a Remote Device ...................................... 36

Restoring the Default Configuration and Password ......................................................... 36

Using the Wireless On/Off and WPS Buttons to Reset the Router ........................... 37

Technical Specifications

...................................................................................................... 39

General Specifications ..................................................................................................... 39

Default Configuration ....................................................................................................... 40

Related Documents

............................................................................................................... 43

Registration and Certifications

............................................................................................ 45

Summary of Contents for DGN2000 - Wireless Router

Page 1: ...April 2008 208 10255 01 v1 0 NETGEAR Inc 4500 Great America Parkway Santa Clara CA 95054 USA Wireless N ADSL2 Modem Router DGN2000 Setup Manual...

Page 2: ...names are registered trademarks or trademarks of their respective holders Statement of Conditions In the interest of improving internal design operational function and or reliability NETGEAR reserves...

Page 3: ...Smart Wizard 9 Accessing Your Router After Installation 10 Installing Your Router Manually Advanced Mac and Linux Users 11 Understanding ADSL Microfilters 12 ADSL Microfilter 12 ADSL Microfilter with...

Page 4: ...ting PPPoE or PPPoA 34 Troubleshooting Internet Browsing 34 Troubleshooting a TCP IP Network Using the Ping Utility 35 Testing the LAN Path to Your Router 35 Testing the Path from Your Computer to a R...

Page 5: ...r on your Local Area Network LAN and connect to the Internet It describes how to set up your wireless N modem router for Internet access and configure basic wireless connectivity Unpacking Your New Ro...

Page 6: ...conditions Table 1 describes each LED Figure 1 Table 1 LED Descriptions Label LED Activity Description Power Solid Green Solid Red Off Factory reset Power is supplied to the router POST Power On Self...

Page 7: ...is turned off DSL Solid Green Blinking Amber Off The ADSL port is synchronized with an ISP s network access device Indicates ADSL training ADSL is synchronizing with the DSLAM The unit is off or ther...

Page 8: ...nts 1 RJ 11 ADSL port for connecting the wireless N modem router to an ADSL line 2 Four Local Ethernet RJ 45 LAN ports for connecting the wireless N modem router to the local computers 3 Power On Off...

Page 9: ...oint feature off and on You can also do this through the Wireless Settings screen For more information see the on line Reference Manual A link to the Reference Manual is on the Resource CD WPS Button...

Page 10: ...of your router For example the thickness and number of walls the wireless signal must pass through may limit the range For best results place your router Near the center of the area where your compute...

Page 11: ...guides you through the setup process It automates many of the steps and verifies that the steps have been successfully completed Smart Wizard requires a PC running Microsoft Windows Manual Setup If y...

Page 12: ...onnect your wireless router to your network see Connecting Your Wireless N Modem Router on page 13 2 Set up your wireless router for Internet access see Setting Up Your Router for Internet Access on p...

Page 13: ...ocess by automating many of the steps At each step in the setup process the Smart Wizard checks to ensure that the steps you perform are successfully completed To install your router using the Smart W...

Page 14: ...shortcut a preconfigured shortcut placed on your desktop at installation to open the router management interface 1 Optionally you can also open a browser window and log in to the router After logging...

Page 15: ...nd access the Internet Host and Domain Name Internet Login Name and Password frequently an email address and password Domain Name Server DNS Addresses Fixed or Static IP Address Your ISP should have p...

Page 16: ...Microfilter with Built In Splitter Use an ADSL microfilter with built in splitter when there is a single wall outlet which must provide connectivity for both the wireless N modem router and telephone...

Page 17: ...Related Documents on page 43 To connect the wireless N modem router the ADSL filter and the computer 1 Connect an ADSL filter as shown below Install an ADSL filter for every telephone that uses the sa...

Page 18: ...8 2 Connect the wireless N modem router to the ADSL filter Using the included phone cable with RJ 11 jacks connect the ADSL port B of the wireless N modem router to the ADSL port C of the two line fil...

Page 19: ...a wireless N modem router LAN port to the Ethernet adapter in your computer as shown in Figure 10 4 Connect the power adapter to the wireless N modem router and plug it in to a power outlet Figure 9...

Page 20: ...ights The power light is lit after turning on the wireless N modem router The DSL light is lit indicating an ADSL connection The wireless light is lit after turning on the wireless N modem router The...

Page 21: ...Type http 192 168 0 1 in the address field of your browser and then click Enter A login window similar to the one shown in Figure 12 will display The factory default state is reset when you press the...

Page 22: ...ick Next and the Basic Settings screen will display Enter the required information for your ISP connection in the appropriate fields If you need assistance follow the Basic Settings Help screens on th...

Page 23: ...ew your settings and make sure that you have selected the correct options and typed everything correctly Contact your ISP to verify that you have the correct configuration information Read Troubleshoo...

Page 24: ...20 Installing Your Router Manually Advanced Mac and Linux Users...

Page 25: ...ty settings see Setting Your SSID and Wireless Security Manually on page 22 or if the clients in your network are WPS capable you can use Wi Fi Protected Setup WPS to automatically set the SSID and im...

Page 26: ...rd or using whatever LAN address and password you have set up 2 On the main menu select Wireless Settings to display the Wireless Settings screen Note that the default SSID is NETGEAR 3 Set the Region...

Page 27: ...Fi Protected Setup WPS you can use this feature to configure the router s SSID and security settings and at the same time connect the wireless client securely and easily to the router Look for the sy...

Page 28: ...and default password of password or using whatever LAN address and password you have set up 2 On the router main menu select Add a WPS Client computers that will connect wirelessly to the router are...

Page 29: ...milar to the one shown below displays Go to your wireless client and from the client s WPS utility obtain the wireless client s security PIN or follow the client s WPS utility instructions to generate...

Page 30: ...anual is on your Resource CD Testing Basic Wireless Connectivity Once you have established basic wireless connectivity you can enable security settings appropriate to your needs To set up and test bas...

Page 31: ...hen one of your computers requires access It is not necessary to run a dialer or login application such as Dial Up Networking or Enternet to connect log in or disconnect These functions are performed...

Page 32: ...28 Configuring Your Wireless Network...

Page 33: ...nfigured the router but I can t access the Internet Go to Troubleshooting the ISP Connection on page 32 I cannot remember the router s configuration password Go to Using the Wireless On Off and WPS Bu...

Page 34: ...fault within the router The power LED also turns red when you depress the factory default reset push buttons that is when you depress the Wireless On Off and WPS buttons on the side panel of the rout...

Page 35: ...ht because recent versions of Windows and MacOS generate and assign an IP address if the computer cannot reach a DHCP server These auto generated addresses are in the range of 169 254 x x If your IP a...

Page 36: ...s blinking amber then your wireless N modem router is attempting to make an ADSL connection with the service provider The LED should turn green within several minutes If the Internet LED does not turn...

Page 37: ...om the browser interface 1 Launch your browser and select an external site such as http www netgear com 2 Access the Main Menu of the wireless N modem router s configuration at http 192 168 0 1 3 Unde...

Page 38: ...t Your computer may not recognize any DNS server addresses A DNS server is a host on the Internet that translates Internet names such as www addresses to numeric IP addresses Typically your ISP will p...

Page 39: ...ress of the router as in this example ping 192 168 0 1 3 Click OK You should see a message like this one Pinging IP address with 32 bytes of data If the path is working you see this message Reply from...

Page 40: ...that the IP address of the router is listed as the TCP IP default gateway as described in Preparing Your Network on page 43 Check to see that the network address of your PC the portion of the IP addre...

Page 41: ...ust press the Wireless On Off and WPS buttons on the side panel of the router simultaneously 1 Press and hold the Wireless On Off and WPS buttons until the Power LED blinks red about 6 seconds 2 Relea...

Page 42: ...38 Troubleshooting...

Page 43: ...r Adapter North America 120V 60 Hz input UK Australia 240V 50 Hz input Europe 230V 50 Hz input All regions output 12 V AC 1 0A output Physical Dimensions 7 0 x 5 1 x 1 2 177 5 mm x 130 mm x 31 mm Weig...

Page 44: ...ace Specifications LAN 10BASE T or 100BASE Tx RJ 45 WAN ADSL Dual RJ 11 pins 2 and 3 T1 413 G DMT G Lite Feature Default Behavior Router Login User Login URL http www routerlogin net or http www route...

Page 45: ...States in North America otherwise varies by region RF Channel 11 until the region is selected Operating Mode Up to 130 Mbps with 20 40 MHz bandwidth dynamically selected on a frame by frame basis Data...

Page 46: ...42 Technical Specifications...

Page 47: ...orking Basics http documentation netgear com reference enu tcpip index htm Wireless Networking Basics http documentation netgear com reference enu wireless index htm Preparing Your Network http docume...

Page 48: ...44 Related Documents...

Page 49: ...cations Commission FCC Compliance Notice Radio Frequency Notice This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules The...

Page 50: ...46...

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