Step 6: Return the failed part to NetApp
After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions
shipped with the kit. Contact technical support at
, 888-463-8277 (North America), 00-800-44-
638277 (Europe), or +800-800-80-800 (Asia/Pacific) if you need the RMA number or additional help with the
replacement procedure.
Hot-swap a caching module - AFF A700 and FAS9000
The NVMe SSD FlashCache modules (FlashCache or caching modules) are located in
the front of the NVRAM10 module in Slot 6 of FAS9000 systems only. Beginning with
ONTAP 9.4, you can hot-swap the caching module of the same capacity from the same or
different supported vendor.
Before you begin
Your storage system must meet certain criteria depending on your situation:
• It must have the appropriate operating system for the caching module you are installing.
• It must support the caching capacity.
• The replacement caching module must have the same capacity as the failed caching module, but can be
from a different supported vendor.
• All other components in the storage system must be functioning properly; if not, you must contact technical
support.
Steps
1. If you are not already grounded, properly ground yourself.
2. Locate the failed caching module, in slot 6, by the lit amber Attention LED on the front of the caching
module.
3. Prepare the caching module slot for replacement as follows:
a. For ONTAP 9.7 and earlier:
i. Record the caching module capacity, part number, and serial number on the target node:
system
node run local sysconfig -av 6
ii. In admin privilege level, prepare the target NVMe slot for replacement, responding
y
when
prompted whether to continue:
system controller slot module replace -node
node_name -slot slot_number
The following command prepares slot 6-2 on node1 for
replacement, and displays a message that it is safe to replace:
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