Net DVR DVR7004, User Manual, Page: 80 / 83

80
User Manual
(D)Record, video data and backup
02: Why I enable manual record, but there is no recording data in the file list?
02: 1. Check if you have set the correct search mode. Be sure that you have selected manual record mode to search the record data. 2. Please
make sure you have formatted the HDD before use the DVR. The system only supports FAT32 format.
03: Why I cannot make timer record (schedule record)?
03: 1.Please check if you have corrected the set of the schedules. There are two period of time, and please make sure the first time period is
before the second one. 2. Please check if power supply was cut off in the scheduled time periods. 3. Users needing the data has been covered.
4. User
’
s hard drive has a physical damage or a logical error, which will result in the data to refresh normally.
04: Why I cannot make motion detection record?
04: 1. Please check the motion detection record schedule setting. There are two periods. The first one shall be ahead of the second one. 2.
Please check if you have correctly selected the motion detection areas. 3. Maybe caused by too low sensitivity. Try to increase the motion
detection sensitivity.
05: Why cannot I make alarm record?
05: 1. Please check the alarm record schedule setting. There are two periods. The first one shall be ahead of the second one. 2. Please refer
to the alarm record setup window to check if the alarm linkage channels are well set. 3. Please check if the sensors are well mounted.
01: Why my DVR system can
’
t record audio?
01: 1.Please check if you have enabled
‘
Mute
’
function. 2. Please check the Record parameter setup window if you have enabled audio record.
3. Check the audio cable if it is in good condition.
06: Why the recorded videos are not continuous?
06: 1. In case you are applying manual record or timer record mode, please check if power supply was cut off in the period. 2. In case