Ness Security Products Securityguard III, Programming Manual

Page: 24 / 30

Doc ID. SG3PROG00103_03_2014.DOC 24
DIALLER
The Radio Dialler will allow a correctly configured SecurityGuard to report alarms to a central
monitoring station via the telephone line.
It also provides remote programming of SecurityGuard using a PC with “Up/download” software and a
modem.
ALARM REPORTING
This reporting is used to transmit alarms from a customer’s site to a central monitoring station via the
telephone.
There are 2 phone numbers, a primary number PHONE1 and a secondary number PHONE2. Reports
are usually sent on the primary number but if the dialler is unsuccessful in connecting, it will dial the
secondary number. Telephone numbers must be programmed into the system.
A client account number is allocated by the monitoring company to identify the customer. The client
account number must be programmed into the system.
New alarms initiate a dial out report. Alarms are deemed to be restored when the OFF button on a
programmed key is pressed.
The dialler reports alarms to a central monitoring station in Contact ID format (see section ).
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CONTACT ID REPORTING
This reporting is used to transmit alarms from a subscriber’s site to a central monitoring station via the
telephone.
The transmission is done using DTMF tones. An alarm message consists of 15 digits plus error check
digit (8 bytes). The format is as follows:
SSSS 18 Q XYZ GG CCC E
SSSS 4 digit Client Account number
18
Uniquely identifies this format as Contact ID
Q Event qualifier (1 = New alarm or Open; 3 = Restore or Close)
XYZ Event code
GG Group code. (always 00)
CCC Sensor/key ID + offset, or Type number
E Error check
Main Unit
The following events are initiated by the SGIII main unit and sent transparently by Radio Dialler to the
monitoring station.