Solutions to Occasional
Problems
Problem:
Your espresso is not hot enough.
Solution :
●
See the section on “Preheating Cups”.
●
Preheat the capsule holder by inserting it
empty into the spout ring and running hot
water through it
(8)
.
Problem:
The pump makes a loud noise.
Solution :
●
Ensure that there is water in the water tank.
●
Verify that the water tank is properly in place.
Problem:
The milk for a cappuccino is not frothy enough.
Solution :
●
Clean the steam nozzle and the integrated
frothing attachment.
●
Only use cold, whole milk.
Problem:
Coffee does not flow out.
Solution :
●
Ensure that the capsule holder is properly in
place in the spout ring
(12)
.
●
Ensure that the water tank is properly in
place and filled
(4)
.
●
Verify that the capsule cage is not blocked.
To do this, remove the capsule holder from
the spout ring, place a receptacle under the
coffee spout and turn the function knob to the
position on the right. If water does not
flow freely (with two clearly visible water
jets), clean and unblock the capsule cage
(see the section on “Cleaning the Capsule
Cage”).
●
Descale your machine (see the section on
“Descaling”).
Problem:
Coffee runs down the sides of the capsule holder.
Solution :
●
Ensure that the capsule holder is properly in
place in the spout ring
(12)
.
●
Clean the capsule holder preferably with the
product specially conceived for this purpose
(see the section on “Cleaning”).
For more detailed information, contact your
NESPRESSO Club.
Environment
Our packaging is made exclusively of recyclable
materials. Check with your local authorities on
how best to dispose of old machines.
ENGLISH
