WorldPhone Liberator – Chapter 5. Appendices
F-1
Appendix F – Troubleshooting
Troubleshooting
1.
The power indicator does not light up:
•
Is the power turned ON?
•
Is the power properly connected?
2.
The access PIN code appears to be invalid:
•
The code may have been changed. The access Phone PIN is
reset to default by logging in as owner:
*
+ owner’s password
Note! The SIM card can only be unblocked using a PUK code (Pin
Unblock Key). Contact the agent.
3.
The WorldPhone cannot find the satellite:
•
Check that no obstacles block the free sight to the satellite.
The signal strength indicator should preferably exceed 415.
•
Check that the coax cable is connected properly.
•
If accessible, try another antenna unit.
•
The warning "Not available" appears in the display.
To restore communication with the satellite,
s
Advanced functions: Information
available: Oscillator compensation
4.
The WorldPhone functions abnormally:
•
Turn off power and disconnect power cable/battery.
•
Connect power cable/battery, and switch on again.
5.
Unsuccessful call attempt:
•
The called party is busy ("Subscriber busy" appears on the
display).
•
Call the Net service provider. If unsuccessful, wait for some time
and try again.
•
The WorldPhone is not properly commissioned. Check with the
Net service provider.
Troubleshooting
Appendix F