9. WARRANTY AND PRODUCTION INFORMATION
What d
o
es this warranty c
o
ver and h
o
w l
o
ng d
o
es it last?
This Limited Warranty is provided by Northern Electric & Power Co. Ltd (NEP) and
covers defects in workmanship and materials in your BDM-300X2 Grid-Tied Inverter.
This Warranty Period lasts for 10 years from the date of purchase at the point of sale
to you, the original end user customer, unless otherwise agreed in wri
�
ng. You will be
required to demonstrate proof of purchase to make warranty claims.
This Limited Warranty is transferable to subsequent owners but only for the
unexpired por
�
on of the Warranty Period. Subsequent owners also require original
proof of purchase as described in "What proof of purchase is required?"
What will NEP d
o
?
During the Warranty Period, NEP will, at its op
�
on, repair the product (if economically
feasible) or replace the defec
�v
e product free of charge, provided that you no
�
fy NEP
of the product defect within the Warranty Period, and provided that NEP through
inspec
�
on establishes the existence of such a defect and that it is covered by this
Limited Warranty.
NEP will, at its op
�
on, use new and/or recondi
�
oned parts in performing warranty repair
and building replacement products. NEP reserves the right to use parts or products of
original or improved design in the repair or replacement. NEP repairs or replaces a
product, its warranty con
�
nues for the remaining por
�
on of the original Warranty
Period or 90 days from the date of the return shipment to the customer, whichever is
greater. All replaced products and all parts removed from repaired products become the
property of NEP.
H
o
w d
o
y
o
u get service?
If your product requires troubleshoo
�
ng or warranty service, contact your merchant. If
you are unable to contact your merchant, or the merchant is unable to provide service,
contact NEP directly at:
N
o
rthern Electric & P
o
wer Inc
：
What d
o
es this warranty n
o
t c
o
ver?
Claims are limited to repair and replacement or if in NEP's discre
�
on that is not
possible, reimbursement up to the purchase price paid for the product. NEP will be
liable to you only for direct damages su
ff
ered by you and only up to a maximum
amount equal to the purchase price of the product.
This Limited Warranty does not warrant uninterrupted or error-free opera
�
on of the
product or cover normal wear and tear of the product or costs related to the removal,
installa
�
on, or troubleshoo
�
ng of the customer's electrical systems. This warranty
does not apply to and NEP will not be responsible for any defect in or damage to:
a) the product if it has been misused, neglected, improperly installed, physically
damaged or altered, either internally or externally, or damaged from improper
use or use in an unsuitable environment; b) the product if it has been subjected
to
fi
re, water, generalized corrosion, biological infesta
�
ons, or input voltage that
creates opera
�
ng condi
�
ons beyond the maximum or minimum limits listed in
the NEP product speci
fi
ca
�
ons including high input voltage from generators and
lightning strikes; c) the product if repairs have been done to it other than by NEP
or its authorized service centers (herea
�
er "ASCs"); d) the product if it is used as
a component part of a product expressly warranted by another manufacturer; e)
the product if its original iden
�fi
ca
�
on (trade-mark, serial number) markings
have been defaced, altered, or removed; f) the product if it is located outside of
the country where it was purchased; and g) any consequen
�
al losses that are
a
�
ributable to the product losing power whether by product malfunc
�
on,
installa
�
on error or misuse.
Disclaimer Pr
o
duct
THIS LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED BY NEP IN
CONNECTION WITH YOUR NEP PRODUCT AND IS, WHERE PERMITTED BY LAW, IN LIEU OF ALL
OTHER WARRANTIES, CONDITIONS, GUARANTEES, REPRESENTATIONS, OBLIGATIONS AND
LIABILITIES, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE IN CONNECTION WITH THE
PRODUCT, HOWEVER ARISING (WHETHER BY CONTRACT, TORT, NEGLIGENCE, PRINCIPLES OF
MANUFACTURER'S LIABILITY, OPERATION OF LAW, CONDUCT, STATEMENT OR OTHERWISE),
INCLUDING WITHOUT RESTRICTION ANY IMPLIED WARRANTY OR CONDITION OF QUALITY,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT REQUIRED
UNDER APPLICABLE LAW TO APPLY TO THE PRODUCT SHALL BE LIMITED IN DURATION TO THE
PERIOD STIPULATED UNDER THIS LIMITED WARRANTY.
IN NO EVENT WILL NEP BE LIABLE FOR: (a) ANY SPECIAL, INDIRECT, INCIDENTAL OR
CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST REVENUES, FAILURE TO REALIZE
EXPECTED SAVINGS, OR OTHER COMMERCIAL OR ECONOMIC LOSSES OF ANY KIND, EVEN IF
NEP HAS BEEN ADVISED, OR HAD REASON TO KNOW, OF THE POSSIBILITY OF SUCH DAMAGE,
(b) ANY LIABILITY ARISING IN TORT, WHETHER OR NOT ARISING OUT OF NEP'S NEGLIGENCE,
AND ALL LOSSES OR DAMAGES TO ANY PROPERTY OR FOR ANY PERSONAL INJURY OR
ECONOMIC LOSS OR DAMAGE CAUSED BY THE CONNECTION OF A PRODUCT TO ANY OTHER
DEVICE OR SYSTEM, AND (c) ANY DAMAGE OR INJURY ARISING FROM OR AS A RESULT OF
MISUSE OR ABUSE, OR THE INCORRECT INSTALLATION, INTEGRATION OR OPERATION OF THE
PRODUCT.
IF YOU ARE A CONSUMER (RATHER THAN A PURCHASER OF THE PRODUCT IN THE COURSE OF A
BUSINESS) AND PURCHASED THE PRODUCT IN A MEMBER STATE OF THE EUROPEAN UNION, THIS
LIMITED WARRANTY SHALL BE SUBJECT TO YOUR STATUTORY RIGHTS AS A CONSUMER UNDER
THE EUROPEAN UNION PRODUCT WARRANTY DIRECTIVE 1999/44/EC AND AS SUCH DIRECTIVE
HAS BEEN IMPLEMENTED IN THE EUROPEAN UNION MEMBER STATE WHERE YOU PURCHASED
THE PRODUCT. FURTHER, WHILE THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS,
YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM EU MEMBER STATE TO EU MEMBER
STATE OR, IF YOU DID NOT PURCHASE THE PRODUCT IN AN EU MEMBER STATE, IN THE COUNTRY
YOU PURCHASED THE PRODUCT WHICH MAY VARY FROM COUNTRY TO COUNTRY AND
JURISDICTION TO JURISDICTION.
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