NEC VXI Series, Service And Reference Manual

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8-2 Getting Services and Support
Services and Support Contact Information
NECC Services and Support
Service Contact Information
NECC Web and FTP Sites Web address: www.nec-computers.com
FTP site: ftp.neccsdeast.com
Email to NECC Support Services
through a commercial online
service or the Internet. Internet email address:
tech-support@nec-computers.com
Fax Service to NECC Support
Services 801-981-3133
NECC Support Services U.S. and Canada: 800-632-4525
Note
If you purchased your computer outside of the U.S. or Canada, please contact the local
NECC office or their dealers for support and service.
If you have access to a telephone, modem, and/or fax machine, you can use these services to
obtain information about your system at any time, day or night, seven days a week.
Not only do these services provide information about your NEC system, they can also be used to
answer your questions and help solve any problems you may have with your system, should that
ever be necessary.
NECC Web Site
If you have a modem or a network board, you can access the NECC web site. You can do this
through a commercial online service or through your Internet account. The NECC web site
contains general information about NECC and its products, an online store, press releases,
reviews, and service and support information.
Look in the Service and Support area for the following:
! technical documentation, including Frequently Asked Questions, reference manuals, and
warranty information
!
BIOS updates, drivers, and Setup Disk files to download
! contact information, including telephone numbers for Technical Support and links to vendor
Web sites
! Click, the NECC Customer Service newsletter
!
an automated email form for your technical support questions
! a Reseller’s area (password accessible).
To access NECC’s Home Page, enter the following Internet Uniform Resource Locator (URL)
in your browser:
http://www.nec-computers.com/