NEC VisuaLink 128/384 User Manual Download

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NDA-24230 Issue 2.0

Page 9-1

VisuaLink 128/384 User Guide

Chapter 9

Chapter 9 VisuaLink Troubleshooting Guide

The following table lists many common problems and likely causes and solutions.

Table 9-1: Troubleshooting Guide

Area

Condition

Check Item and Countermeasures

System
Control

VL does not power on

[If the power lamp does not light]

•

Is the power cable of VisuaLink plugged into an AC outlet?

•

Make sure the outlet has power and not controlled by a switch.

Remote controller does
not operate

•

Replace the battery in the remote controller.

•

Point the remote controller toward the remote controller optical receiver

located on the front panel of the VL.

•

Please place the main unit so that the optical emitted from the remote

controller hits the optical receiver.

Note: Both batteries should be replaced at the same time.

Video

No picture is displayed on
the TV monitor

[The power lamp is on, but the monitor shows no picture]

•

Check the power switch on the monitor.

•

Is the monitor set for the correct display input?

•

Re-check the cable between the monitor and VisuaLink. There should be

a cable from the VideoOut 1 of the VL to the VideoIn 1 of the monitor.

[The remote picture can not be displayed]

•

Is the remote enabled to view the image in the PIP?

•

Press RECEIVE key on the remote control.

•

Is the local end connected to the remote site?

[The local picture is not displayed at the remote monitor]
Change the monitor picture to view the transmitting picture.

Is the camera powered on?

Is the camera cable correctly?

Is the correct camera image being sent.?

While viewing the remote room can the PIP be displayed?

Is there a connection to the remote site?

Press MAIN CAM key and CAM 2 key.

Camera does not move

[The local camera does not move]

•

Is the control set for local control? Press the STATUS button on the

remote controller to identify what type of control has been acquired.

•

Is the camera control cable connected?

•

Is the camera powered ON. The camera must be powered ON when the

system is turned ON.

[The remote camera does not move]

•

Is the local end connected to the remote end?

•

Is the control set for remote control? Display indicates what type of

control is acquired.

Summary of Contents for VisuaLink 128/384

Page 1: ...NDA 24230 DOI E10504 ISSUE 2 STOCK 0293884 User Guide DECEMBER 1998 NECAmerica Inc VisuaLink 128 384 ...

Page 2: ...es at any time without notice NEC America Inc has prepared this document for use by its em ployees and customers The information contained herein is the property of NEC America Inc and shall not be reproduced without prior written approval from NEC America Inc Copyright 1998 NEC America Inc Printed in USA ...

Page 3: ... be necessary for them to make changes in their equipment operations or procedures If these changes might affect your service or the operation of your equipment the telephone company will give you notice in writing to allow you to make any changes necessary to maintain uninterrupted service If you have any questions about your telephone line such as how many pieces of equipment you can connect to ...

Page 4: ...8 or VisuaLink 384 they should be performed by NEC America Inc or an authorized representative of NEC America Inc For information contact NEC America Inc 1555 W Walnut Hill Lane Irving Texas 75038 3797 USA 972 751 7000 FCC REQUIREMENTS FOR CONNECTION OF TELEPHONE SYSTEMS In order to connect this system to the telephone network provide the telephone company with the quantities and USOC numbers of t...

Page 5: ...users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative des...

Page 6: ......

Page 7: ...apter 4 Application Setup 4 1 Guidelines 4 1 Hardware 4 2 Software Setup 4 23 Setting Up your ISDN Line Information 4 24 Optional User Settings 4 27 Chapter 5 System Parameter Environment Setting 5 1 Environment Setting Menu 5 1 Video Setting 5 6 Audio Setting 5 8 Data Setting 5 11 Communication Setting 5 13 Local Setting 5 15 Maintenance Settings 5 29 Chapter 6 About Calling 6 1 Place a Manual Ca...

Page 8: ...g Monitor Screens 8 5 Switching Camera Pictures 8 7 PIP Functions 8 10 Send a Snapshot 8 11 Camera Functions 8 13 Using Camera Preset 8 16 Pointer Display 8 17 Chapter 9 VisuaLink Troubleshooting Guide 9 1 Appendix A Audio Data Video Bit Rate Assignment Table A 1 Appendix B Software Upgrade Instructions B 1 Appendix C CALL Menu Structure C 1 Appendix D How to Order ISDN BRI D 1 ...

Page 9: ...m for VisuaLink 128 4 2 Figure 4 2 Connection Diagram for VisuaLink 384 4 3 Figure 4 3 Connection Diagram for VisuaLink 128 4 5 Figure 4 4 Connection Diagram for VisuaLink 384 4 6 Figure 4 5 Connection Diagram for VisuaLink 128 4 9 Figure 4 6 Connection Diagram for VisuaLink 384 4 10 Figure 4 7 Equipment Placement 4 12 ...

Page 10: ...of Tables Table 1 1 Parts List for the VL128 and VL384 1 2 Table 1 2 Optional parts to be provided 1 3 Table 2 1 VisuaLink 128 and VisuaLink 384 General Parameters 2 5 Table 2 2 VisuaLink 128 and VisuaLink 384 External Interface Parameters 2 7 Table 9 1 Troubleshooting Guide 9 1 ...

Page 11: ... the customer s local central office The D Channel should not permit X 25 packet data The ISDN BRI service must allow videoconferencing calls to be dialed on either B Channel or on both simultaneously Both B Channel must carry circuit switched videoconferencing data The ISDN BRI line required one or two different SPID numbers The ISDN BRI service must be automatic Terminal Endpoint Identifiers TEI...

Page 12: ...kage contains the following items Please verify these items are contained the box Table 1 1 Parts List for the VL128 and VL384 Item Description A Main Unit This is the main unit of the VisuaLink 128 or VisuaLink 384 B Remote controller and batteries This is a remote controller used to control the VisuaLink 128 or VisuaLink 384 Two AA batteries are also included C AC Adapter This is an AC adapter f...

Page 13: ...aLink 384 Table 1 2 Optional parts to be provided A BRI Network Cable This cable is used to connect the VisuaLink 128 or VisuaLink 384 to an ISDN BRI network Note Three 3 cables are required for a VisuaLink 384 B Microphone The microphone connects to the rear of the VisuaLink 128 or VisuaLink 384 There are 3 microphone inputs C Video Cable This cable is used to connect the VisuaLink 128 or VisuaLi...

Page 14: ...nkey rollabout configurations E PC Camera A fixed camera used to provide a one or two person shot to the far site Note Used in the desktop application F Monitor A TV monitor to provide for viewing of the far site Note Provided with the turnkey rollabout configuration G Cabinet A equipment stand to house all the Rollabout peripherals such as the VisuaLink and NT1 s Note Cabinet is used for the turn...

Page 15: ...ormance model with a built in echo canceller applicable for video conferences with microphones and speakers in a conference room 2 1 1 The characteristics of VisuaLink 128 are You can use it as a high quality TV phone by connecting a TV telephone and video camera You can use it as a serious business videoconference system by connecting optional video camera microphone and speakers You can easily o...

Page 16: ...ves signal from remote controller LED Display Power Lamp power a green light will eluminate when the power is ON When the VisuaLink is powered OFF there is no light Line connection status lamp LINE LINE B1 Flashing light indicates channel is calling to the remote end Steady light indicates connection communicating with the remote end LINE B2 B6 Flashing light indicates channel is calling to the re...

Page 17: ...audio output to an amplified speaker other audio receiver device or External Echo Canceller connection MIC 1 3 Mini stereo phono plugs connection for one to three microphones SERIAL 1 RS232C input Provides a mini din connection conforming to RS232 for connection to a PC or other data device SERIAL 2 RMT RS232C input output Provides a mini din connection comforming to RS232 for connection to a PC c...

Page 18: ...output to an amplified speaker other audio receiver device or External Echo Canceller connection MIC 1 3 Mini stereo phono plugs connection for one to three microphones SERIAL 1 RS232C input Provides a mini din connection conforming to RS232 for connection to a PC or other data device SERIAL 2 RMT RS232C input output Provides a mini din connection comforming to RS232 for connection to a PC camera ...

Page 19: ... S Video component 1 input 1 output DIN 4 pin NTSC composite 1 input 1 output RCA pin jack S Video component 1 input 1 output DIN 4 pin Camera Protcol H 281 NEC video method H 281 NEC video method Control VCCI D3O VCCI D3O Audio Compression G 711 3 4kHz G 722 7kHz G 728 3 4kHz G 711 3 4kHz G 722 7kHz G 728 3 4kHz Echo Control 7kHz built in echo canceller 7kHz built in echo canceller Input Output I...

Page 20: ... serial port PC software sold separately is required Telephone for analog line 2 line cable RJ 11 Unit Size Dimensions 10 W x 7 D x 2 25 H 254 mm x 177 mm x 57 mm Weight less than 5 lbs 3 kg Dimensions 10 W x 7 D x 2 25 H 254 mm x 177 mm x 57 mm Weight less than 5 lbs 3 kg Power Requirements Attached external AC adapter Input Voltage 90 110 VAC 50 60 Hz Output Voltage 5VDC 4 2 A max Attached exter...

Page 21: ...posite signal 525 line 59 94Hz Connector RCA pin jack Standard NTSC composite signal 525 line 59 94Hz Connector RCA pin jack Video 2 Out Standard S Video Component signal 525 line 59 94Hz Connector DIN 4 pin Standard S Video Component signal 525 line 59 94Hz Connector DIN 4 pin Audio Input Line Audio In Input level 10dBv Excessive Load Level 3dB G711 G728 9dB G722 Input Impedance High impedance un...

Page 22: ...edance Using recommended headset Speaker Dynamic speaker Impedance Low impedance Serial Port Serial 1 Connector DIN 8 pin Communication speed 1 2 38 4 Kbps start stop synchronization Connector DIN 8 pin Communication speed 1 2 38 4 Kbps start stop synchronization Serial 2 RMT Connector DIN 8 pin Communication speed 1 2 38 4 Kbps start stop synchronization Connector DIN 8 pin Communication speed 1 ...

Page 23: ... MENU button Displays the configuration menus on screen b CALL button Displays the line connection menu c HANG UP button Hangs up the video conference line d CALL PAGE button Allows for scrolling of on screen menus e CAMERA CONTROL button Provides Pan Tilt control of the camera In addition provides up down left right control of the cursor when the menu is displayed a b c d e ...

Page 24: ...nd camera presets g STATUS button Displays local time and conference status on screen h MUTE button Toggles between muting and unmuting the local mics i VOLUME button Allows adjustment of the audio output j CANCEL button Cancel the last entered using the on screen menus k ENTER button Stores a value set by the user g f h i j k ...

Page 25: ... to down followed by top right to down 1 RECEIVE button Displays the far site s video on screen 2 PREVIEW button Displays the local video on screen 3 MAIN CAMERA button Sends video input 1 image to the far site 4 CAMERA 2 button Sends the video 2 image to the far site 5 NEAR END button Activates local camera control 1 2 3 4 5 ...

Page 26: ...c camera image 7 POINTER button This turns on and off a pointer display 8 PIP button This turns on and off a PIP display 9 SNAPSHOT SEND button Sends a graphic image to the far site 10 ZOOM button Allows for camera control of zoom in out function 11 FAR END button Activates far site camera control 6 7 8 9 10 11 ...

Page 27: ...e green LED power lamp and Line B1 and B2 B6 light simultaneously While the system is in an initialize state a blue screen with the message Please wait for a while will be displayed on the monitor When the VisuaLink has completed its initialization the message will disappear and be replaced with a preview video image In addition the B1 and B2 B6 LEDs will be extinguished Note 1 Unstable picture an...

Page 28: ...Page 3 2 NDA 24230 Issue 2 0 Chapter 3 VisuaLink 128 384 User Guide This page is for your notes ...

Page 29: ...ters on both sides of the equipment for ventilation 3 Allow the front of the unit to be visible The following are the specifications for the IR receiver transmitter 1 The receiver is able to receive an IR signal up to 20 feet 6 meters 2 The IR receiver should be able to receive a signal at an angle of 30 degrees or less from the left to right 3 The IR receiver should be able to receive a signal at...

Page 30: ...as a stand alone 4 2 1 VisuaLink Standalone Figure 4 1 Connection Diagram for VisuaLink 128 Parts List No Name Note 1 VisuaLink 128 or VisuaLink 384 CODEC Engine 2 Controllable Camera Generic camera to allow for the transmission of video 3 Microphone Generic microphone to allow for transmission of audio 4 Monitor TV monitor to display local and remote video DC IN 5V Serial1 Serial2 RMT O U T I N V...

Page 31: ...1 Serial2 RMT O U T I N VIDEO2 VIDEO1 AUDIO TEL S T LINE 1 S T LINE 2 S T LINE 3 MIC1 MIC2 MIC3 NT1 NT1 NT1 Microphone S Interface S Interface S Interface U Interface An AC adapter has different output voltage and current depending on how it is used Please use the power adapter that is shipped with your unit Also if incorrectly connected it may damage the equipment ...

Page 32: ...isuaLink set the NT1 to have a resistance of 100 Ω This step must be repeated three 3 times for a VisuaLink 384 NT1 does not need to be installed if network terminates in a PBX In this case connect ST LINE directly into wall jack Connect a microphone to the VisuaLink Plug the 3 1 2 mini connector into the VisuaLink connection marked MIC1 Connect the Video Camera to the VisuaLink Using the provided...

Page 33: ... 50 option A generic hands free phone in the market works OK 3 Serial Control Camera Generic camera to allow for the transmission of video 4 TV monitor A generic monitor with a video and audio input DC IN 5V Serial1 Serial2 RMT O U T I N VIDEO2 VIDEO1 AUDIO TEL S T LINE MIC1 MIC2 MIC3 AC AC VisuaLink 128 Camera Monitor VoicePoint Video Audio S Video IN VISCA OUT Power ON OFF MIC AC POWER STRIP PC ...

Page 34: ...OFF MIC AC POWER STRIP PC Terminal DC IN 5V Serial1 Serial2 RMT O U T I N VIDEO2 VIDEO1 AUDIO TEL S T LINE 1 S T LINE 2 S T LINE 3 MIC1 MIC2 MIC3 NT1 NT1 NT1 S Interface S Interface S Interface U Interface An AC adapter has different output voltage and current depending on how it is used Please use the power adapter that is shipped with your unit Also if incorrectly connected it may damage the equ...

Page 35: ...beled ST LINE The other end of the cable plugs into the NT1 device Note If the NT1 device is located more than 300 feet 91 meters away from the VisuaLink set the NT1 to have a resistance of 100 Ω This step must be repeated three 3 times for a VisuaLink 384 NT1 does not need to be installed if network terminates in a PBX In this case connect ST LINE directly into wall jack Connect the Video Camera ...

Page 36: ...al PC with a monitor PC should have audio input capability 5 Video Capture Card Allows for the input of a video image into a PC 6 Director Software Allows for VisuaLink control via PC Software may be downloaded from Web site http www cng nec com html products htm 1 Click on the NTAC icon or select SUPPORT from the menu bar at the top of the screen 2 At the CNG SUPPORT screen click on the NTAC Onli...

Page 37: ...rophone PC Terminal PC Camera AC Video Capture Card RS 232C COM1 U Interface S Interface AC V i d e o O u t A u d i o O u t Video In Audio In Amplified Speakers Optional NT1 COM Port 2 VIDEO DC IN 6V COM Port 1 VGA Port Note1 PC backpanel may be different than the one shown Reference the PC manual and Capture card for location of connectors Note 2 COM 2 of the PC is used for T 120 communication CO...

Page 38: ...ER STRIP Microphone PC Terminal PC Camera AC Video Capture Card RS 232C COM1 U Interface S Interface AC V i d e o O u t A u d i o O u t Video In Audio In Amplified Speakers Optional NT1 NT1 COM Port 2 VIDEO DC IN 6V COM Port 1 VGA Port Note 1 PC backpanel may be different than the one shown Reference the PC manual and Capture card for location of connectors Note 2 COM 2 of the PC is used for T 120...

Page 39: ...T1 device is located more than 300 feet 91 meters away from the VisuaLink it is best to use the 1 foot 0 3 meter adapter cable and set the NT1 to have a resistance of 100Ω This step must be repeated three 3 times for a VisuaLink 384 NT1 does not need to be installed if network terminates in a PBX In this case connect ST LINE directly into WALL JACK 6 Connect the audio video and control cables Loca...

Page 40: ...erial1 Serial2 RMT O U T I N VIDEO2 VIDEO1 AUDIO TEL S T LINE MIC1 MIC2 MIC3 AUDIO VIDEO S VIDEO IN VISCA OUT POWER OFF ON DC IN 13 5 V MIC CAMERA NO 1 2 3 CAMERA REAR MONITOR REAR VisuaLink 128 REAR NT1 REAR VHF UHF S T S T L BK LINE PWR DIN INTERFACE 1 2 3 4 5 ON POWER U NT1 FRONT DC IN 5V Serial1 Serial2 RMT O U T I N VIDEO2 VIDEO1 AUDIO TEL S T LINE 1 S T LINE 2 S T LINE 3 MIC1 MIC2 MIC3 Visua...

Page 41: ...ACTION DRAWING 1 Locate and unpack the Cabinet box 2 Locate Power Strip at botton left looking through the front of cabinet and feed power cable through the power opening at rear of cabinet 3 Plug power strip power cable into AC outlet Make sure the ON OFF switch on the upper right outside of the cabinet is in the OFF position Note The power switch will be lite when in the ON position Powerstrip P...

Page 42: ...box 4a Place TV monitor on top of cabinet 5 Locate monitor power cable and feed through the cable opening at the top of cabinet 6 From inside the cabinet plug the monitor power cable into power strip STEP ACTION DRAWING 1 2 VIDEOIN S VIDEO VIDEO AUDIO L MONO R AUDIOOUT VAR FIX Power Cable Powerstrip ...

Page 43: ...n the Sony D30 camera to the ON position The IR switch is located on the bottom of the Sony D30 camera This will allow for the Sony Camera to receive the IR codes from the VisuaLink remote controller and transmit them to the VisuaLink Codec for control Mount the camera on the top of monitor using the Velcro strips Make sure the front of the camera is flush with the front of the monitor and the cam...

Page 44: ...p of cabinet and plug into the rear of the camera 11 Locate the VisuaLink 128 or VisuaLink 384 and remove from packing box 12 Place the VisuaLink 128 or VisuaLink 384 on the second shelf of the cabinet STEP ACTION DRAWING 1 2 VIDEOIN S VIDEO VIDEO AUDIO L MONO R AUDIOOUT VAR FIX Video Power Cable Power Cable Hole Polyethylene Bag Foam Inserts Packing Carton POWER HEADSET POWERLINE B1 B2 ...

Page 45: ...eed down through opening at top of cabinet See Figure 4 1 and Figure 4 2 Note Connector layout could vary by manufacture Please consult their documentation if connector layout is different STEP ACTION DRAWING Power Plug Connection DC IN 5V Serial1 Serial2 RMT O U T I N VIDEO2 VIDEO1 AUDIO TEL S T LINE MIC1 MIC2 MIC3 VisuaLink 128 Rear DC IN 5V Serial1 Serial2 RMT O U T I N VIDEO2 VIDEO1 AUDIO TEL ...

Page 46: ...AWING DC IN 5V Serial1 Serial2 RMT O U T I N VIDEO2 VIDEO1 AUDIO TEL S T LINE MIC1 MIC2 MIC3 Serial 1 VisuaLink 128 384 Cable Video In Cable VisuaLink 128 Rear Video Out Cable Audio Output Cable DC IN 5V Serial1 Serial2 RMT O U T I N VIDEO2 VIDEO1 AUDIO TEL S T LINE 1 S T LINE 2 S T LINE 3 MIC1 MIC2 MIC3 VisuaLink 384 Rear Video Out Cable Audio Output Cable Serial 1 Cable VisuaLink 128 384 Video I...

Page 47: ...NT1 or the three NT1s on the second shelf to the right of the VisuaLink 128 or VisuaLink 384 20 Locate the NT1 power cable Plug cable into power strip at bottom of cabinet and feed cable through cable slot in rear of second shelf Plug second end of power cable into power input at rear of the NT1 STEP ACTION DRAWING Polyethylene Bag Foam Inserts Packing Carton 1 2 3 4 5 ON 1 2 3 4 5 ON POWER U NT1 ...

Page 48: ...work jack provided on the room wall Proceed to Step 24 Note 1 RJ45 RJ45 cable that is included with the NT1 unit should be used Note 2 If connecting a VisuaLink 384 system Step 21 will have to be repeated three 3 times STEP ACTION DRAWING DC IN 5V Serial1 Serial2 RMT O U T I N VIDEO2 VIDEO1 AUDIO TEL S T LINE MIC1 MIC2 MIC3 RJ45 NT1 Cable S T S T L BK LINE PWR DIN INTERFACE ST Interfaces VisuaLink...

Page 49: ...to ON on the VL128 Note 2 In the case a VL384 is being installed the network interface card must be taken out of the system and the appropriate strap must be set Note 3 If the VL 384 is being installed Step 23 must be repeated three 3 times 24 Locate the ON OFF switch at the upper right outside of the cabinet Press the switch to the ON position STEP ACTION DRAWING DC IN 5V Serial1 Serial2 RMT O U ...

Page 50: ...heck the power connection from the Power Strip to the device The NT1 does not have a power switch The green LED on the front of the NT1 is an indication the unit is powered ON Note Make sure the monitor is selected for Video 1 26 When the VisuaLink 128 or VisuaLink 384 is powered ON a display of the NEC America Inc logo VisuaLink name POWERING UP and version number will be displayed on the monitor...

Page 51: ...be active on first power up or acti vated on demand by the user after choosing the Environmental initialize Welcome Screen This is a welcome screen for the User VisuaLink Thank you for purchasing one of the most simple and portable video conferencing systems available We will now show you how to set up your system This will only have to be done once NOTE If remote controller doesn t work make sure...

Page 52: ... Line setup Part 1 Remote Controller Location Locate the CAMERA control The CAMERA control key is the BLUE round key Use this key to move the Cursor up down and Left Right in the Configuration Screens Locate the ENTER key on the Wireless remote controller Use the ENTER key to confirm selections and store information Next screen Prior screen Part 2 Setting up Your ISDN Line Introduction When orderi...

Page 53: ...must be entered Choose NEXT when complete Note PROCEED TO STEP 2 will only be shown on the VisuaLink 128 system VisuaLink 384 will show Proceed to Line 2 Setup Step 1 Enter My Number and SPID for BRI LINE 1 My Number 1 SPID 1 My Number 2 SPID 2 Next screen Prior screen Press ENTER after choosing each item Step 1 Enter My Number and SPID for BRI LINE 1 My Number 1 9727195854 SPID 1 97271958540101 M...

Page 54: ...de and SPID numbers associated to Line BRI 2 Each BRI will have My numbers labeled 1 and 2 and two SPID s All four numbers must be entered Choose NEXT when complete Note This screen will only appear on the VL 384 system Step 1 Enter My Number and SPID for BRI LINE 2 My Number 1 SPID 1 My Number 2 SPID 2 Next screen Prior screen Press ENTER after choosing each item ...

Page 55: ...ppear on the VL 384 system 4 5 Optional User Settings The following is a description for Optional Setting screen Step 1 Enter My Number and SPID for BRI LINE 3 My Number 1 SPID 1 My Number 2 SPID 2 Next screen Prior screen Press ENTER after choosing each item Part 3 Optional User Settings Introduction Site Name Name identification for your location Name is displayed on far end monitor when site is...

Page 56: ...te controller select the application which the VisuaLink is installed Your answer to this question will automatically configure the internal parameters for the following Step 1 Optional User Settings Your Site Name Password Time Setting 12 1 1998 10 50 Time Display Time only Auto Power Save OFF Next screen Prior screen Press ENTER after choosing each item Item Rollabout Other Data Conference Gatew...

Page 57: ...tion the VisuaLink will display the Start Up screens Step 2 Optional User Settings Key in the number of one of the following applications Applications 1 Rollabout Other 2 Data Conference 3 Gateway 4 Desktop Press CANCEL to page back Congratulations you have just finished setting up your VisuaLink system For VisuaLink software updates and general VisuaLink knowledge visit the NEC Knowledge base web...

Page 58: ...f the unit is not setup with a local number my number and SPID the unit will not allow for dialing and receiving of video calls If you have entered these numbers in the Start Up configuration you may ignore this section If the VisuaLink environment has changed such as the phone number have changed you must reconfigures the numbers in the VisuaLink America Inc VisuaLink Powering Up Ver 22 02 37 ...

Page 59: ...status Loopback feature can be used as a maintenance feature Note 1 Make system parameter changes when the system is not connected Note 2 Depending on the setting for audio data speed and bit rate and the video has the possibility for not being transmitted Please refer to Appendix A Audio Data Video Bit Rate Assignment Table for bit rate assignment of audio data video bit rate 5 1 Environment Sett...

Page 60: ...the ENTER button The system will not operate correctly if the environment setting are incorrect Therefore the system has a password so that only the person in charge of controlling video conference can change the settings Factory default password is 1234 Setting environments CAMERA CONTROL Please input password Press ENTER after inputting password ENTER ...

Page 61: ...0 Page 5 3 VisuaLink 128 384 User Guide Chapter 5 Enter the password A password consists of 4 digit number Input characters are displayed in Please input password Press ENTER after inputting password ENTER CAMERA CONTROL ...

Page 62: ...ithms video coding video priorities camera control and video input selection Menu icon for setting audio algorithms audio delay audio input output port assignments and voice activated camera control Menu icon for activating data speed and serial control Menu icon for setting video speed network numbers and call answer mode Menu icon for setting the site name my number password and SPIDs Menu icon ...

Page 63: ...8 384 User Guide Chapter 5 5 1 2 When a password is incorrect It goes back to the password entering screen Note Press the CANCEL button to get out of the menu Please input password Password incorrect Press ENTER after inputting password CANCEL ...

Page 64: ... 384 User Guide 5 2 Video Setting This sets video algorithm types of camera to be controlled and video input selection To set video Select VIDEO SETTING icon in the environment setting menu Press ENTER button ENTER Video parameter setting CAMERA CONTROL ...

Page 65: ...Motion Camera type EVI D30 Video source VIDEO1 Camera1 VIDEO2 Camera2 MUTE function Audio and Video Press ENTER after choosing CAMERA CONTROL Video format Sets the video format Possible settings are FCIF 352 x 288 or QCIF 176 x 144 Video Coding Sets the default coding rate Possible settings are H 261 or H 263 Video priority Sets the default video coding transmission rate Possible settings are Moti...

Page 66: ...Audio Setting This icon sets the audio algorithm audio delay audio input output port assignment and voice activation camera control To set audio Select audio setting icon in the environment setting menu Press ENTER button ENTER Audio Parameter Setting CAMERA NUMBER CONTROL ...

Page 67: ... LD CELP 3 5kHz 16kbps or OFF Audio delay Sets the audio transmission reception delay This allow lip sync Audio in out port Sets the audio in and out port Possible settings are Auto The VisuaLink determines which output is connected and input output from the appropriate connector Line The input and output audio from the line level port labeled audio in out on the back Headset The input and output ...

Page 68: ...me 08 Operation Test Tone STOP Training Camera Moving Level 3 Condition _ _ _ Previous page CALL PAGE Please select an item and adjust with Level bar for incoming and outgoing audio Sets the outgoing audio level for the headset and MIC Sets the outgoing audio level for the telephone and audio input Status message for audio test tone Status bar for the microphone 1 2 3 MIC1 MIC2 MIC3 Sets the defau...

Page 69: ...8 384 User Guide Chapter 5 5 4 Data Setting This icon sets the data speed and serial configurations To set data speed Select data setting icon in the environment setting menu Press ENTER button ENTER Data Parameter Setting CAMERA NUMBER CONTROL ...

Page 70: ...ing Port 1 Camera Port 2 Console User port speed 9 6kb s T120 port speed 38 4kb s Console speed 9 6kb s Console parity 8 bit none Press ENTER after choosing MLP Multi Layer data sets the speed for NEC far end control Note MLP must be active in order to upgrade VL system on line LSD Low Speed data sets the speed for far end camera control Serial port setting Sets the type of control to be activated...

Page 71: ...de Chapter 5 5 5 Communication Setting This icon sets the video speed network type and answer mode To set communication Select communication setting icon in the environment setting menu Press ENTER button ENTER Network Parameter Setting CAMERA NUMBER CONTROL ...

Page 72: ...ate shown in the dialing screen Incoming mode Sets the incoming call mode Posible settings are Auto automatically answers the call Manual the user must answer the call with the remote Select Only answers calls that are stored in the speed dial Number of rings The number of rings required before the system answers the call Restricted dial No Allows the user to set caller restriction number Call res...

Page 73: ...ress ENTER button The setting screen location and others is displayed The current setting is displayed Note 1 To select an item use the top and bottom portion of the CAMERA CONTROL button Note 2 To enter a number use the NUMBER buttons on the handheld remote Note 3 After entering the site tepehone numbers move cursor to NEXT and press the ENTER button If you are setting up a VisuaLink 128 go to St...

Page 74: ...ink 128 go to Step 4 Step 1 Enter Video Number and SPID for Line 1 My Number1 9727190320_ SPID1 97271903200101_ My Number2 972719032_ SPID2 Next screen Prior screen Press ENTER after choosing each item CAMERA CONTROL NUMBERS Step 1 Enter Video Number and SPID for Line 1 My Number1 9727190320_ SPID1 97271903200101_ My Number2 972719032_ SPID2 9727190321010_ Next screen Prior screen Press ENTER afte...

Page 75: ...r Video Number and SPID for Line 2 My Number1 9727190322_ SPID1 97271903220101_ My Number2 9727190323_ SPID2 Next screen Prior screen Press ENTER after choosing each item CAMERA CONTROL NUMBERS Step 2 Enter Video Number and SPID for Line 2 My Number1 9727190322_ SPID1 97271903220101_ My Number2 9727190323_ SPID2 97271903230101_ Next screen Prior screen Press ENTER after choosing each item ...

Page 76: ...r Video Number and SPID for Line 3 My Number1 9727190324_ SPID1 97271903240101_ My Number2 9727190324_ SPID2 Next screen Prior screen Press ENTER after choosing each item CAMERA CONTROL NUMBERS Step 3 Enter Video Number and SPID for Line 3 My Number1 9727190324_ SPID1 97271903240101_ My Number2 9727190324_ SPID2 97271903240101_ Next screen Prior screen Press ENTER after choosing each item ...

Page 77: ...letter with the CANCEL button Step 1 Optional User Settings Your Site name Irving Password 1234 Time setting 12 1 1998 12 07 Time display Time Only Auto Power Save OFF Next screen Prior screen Press ENTER after choosing each item CAMERA CONTROL NUMBERS This is Remote Name Registration Using the cursor to hihlight and Press ENTER to select Site name IRVING_ 0 1 2 3 4 5 6 7 8 9 A B C D E F G H I J K...

Page 78: ...rtion of the CAMERA CONTROL button to select COMPLETE or CANCEL You return to the optional information screen Step 1 Optional User Settings Your Site name Irving Password 1234 Time setting 12 1 1998 12 07 Time display Time Only Auto Power Save OFF Next screen Prior screen Press ENTER after choosing each item ...

Page 79: ...ssword Enter a 4 digit password with NUMBER button Note If no number is entered the password protect will be deactivated Step 1 Optional User Settings Your Site name Irving Password 1234 Time setting 12 1 1998 12 07 Time display Time Only Auto Power Save OFF Next screen Prior screen Press ENTER after choosing each item CAMERA CONTROL ENTER Password 1234 Input 4 digit password Delete digit CANCEL R...

Page 80: ... ENTER button after completing password You return to the optional user settings screen Step 1 Optional User Settings Your Site name Irving Password 1234 Time setting 12 1 1998 12 07 Time display Time Only Auto Power Save OFF Next screen Prior screen Press ENTER after choosing each item ...

Page 81: ...ton Press the ENTER button to define the time and date setting Enter date and time with NUMBER button Step 1 Optional User Settings Your Site name Irving Password 1234 Time setting 12 1 1998 12 07 Time display Time Only Auto Power Save OFF Next screen Prior screen Press ENTER after choosing each item CAMERA CONTROL ENTER 12 01 98 12 48 Press ENTER after setting date and time ENTER NUMBERS ...

Page 82: ...ster with the ENTER button You return to the optional user settings screen Step 1 Optional User Settings Your Site name Irving Password 1234 Time setting 12 1 1998 12 07 Time display Time Only Auto Power Save OFF Next screen Prior screen Press ENTER after choosing each item ...

Page 83: ...he TIME DISPLAY Register with the ENTER button You return to the optional user settings screen Step 1 Optional User Settings Your Site name Irving Password 1234 Time setting 12 1 1998 12 07 Time display Time Only Auto Power Save OFF Next screen Prior screen Press ENTER after choosing each item CAMERA CONTROL ENTER Step 1 Optional User Settings Your Site name Irving Password 1234 Time setting 12 1 ...

Page 84: ...d 10min for the AUTO POWER SAVE Register with the ENTER button You return to the optional user settings screen Step 1 Optional User Settings Your Site name Irving Password 1234 Time setting 12 1 1998 12 07 Time display Time Only Auto Power Save OFF Next screen Prior screen Press ENTER after choosing each item CAMERA CONTROL ENTER Step 1 Optional User Settings Your Site name Irving Password 1234 Ti...

Page 85: ...creen will be displayed Press CANCEL to return to LOCAL SITE SETTING menu Step 1 Optional User Settings Your Site name Irving Password 1234 Time setting 12 1 1998 12 07 Time display Time Only Auto Power Save OFF Next screen Prior screen Press ENTER after choosing each item You must shut down and restart your unit before the new setting will take effect Do you want to restart your unit now Yes ENTE...

Page 86: ...Page 5 28 NDA 24230 Issue 2 0 Chapter 5 VisuaLink 128 384 User Guide America Inc VisuaLink Powering Up Ver 22 02 37 ...

Page 87: ...isuaLink To set the maintenance functions Select the MAINTENANCE icon in the Environment Setting menu Press ENTER button The current setting screen is displayed Maintenance CAMERA CONTROL ENTER CALL PAGE Software version 22 02 37 Hardware version 12 00 00 Loopback test OFF Next page CALL PAGE Press ENTER after choosing Status display for software and hardware revisions Loopback test setting ...

Page 88: ...aLink OFF and back ON the start up configuration menu will appear Environment setting initialization Clear custom register Speed dial Previous page CALL PAGE Press ENTER after choosing Applications 1 Rollabout Other 2 Data Conference 3 Gateway 4 Desktop Input application number Press CANCEL to page back SETTINGS ROLLABOUT OTHERS DESKTOP DATA CONFERENCE GATEWAY Serial 1 Camera Camera T120 Camera Se...

Page 89: ...tart screen appears Press ENTER to restart the system start up screen will be displayed Press CANCEL to return to LOCAL SITE SETTING menu VisuaLink Start up screen You must shut down and restart your unit before the new setting will take effect Do you want to restart your unit now Yes ENTER No CANCEL America Inc VisuaLink Powering Up Ver 22 02 37 ...

Page 90: ...Page 5 32 NDA 24230 Issue 2 0 Chapter 5 VisuaLink 128 384 User Guide This page is for your notes ...

Page 91: ...speed dialing The final section is how to receive a call on your VisuaLink 6 1 Place a Manual Call You can manually dial a call by pressing the buttons on the handheld remote the same way you dial a telephone To manually dial a call press the CALL button Note With video calls you may have to enter two 2 telephone numbers instead of one due to the ISDN BRI network connections often consist of two 2...

Page 92: ... Chapter 9 Troubleshooting Enter the first telephone number using the NUMBER buttons Note 1 When pressing down side on CAMERA CONTROL button after the first number is completed the number is copied to PHONE NUMBER 2 This is done because typically when dialing two 2 BRI numbers the PHONE NUMBER 2 number sometimes exactly match or is similar to the first number Note 2 At any time you may press the C...

Page 93: ... one 1 telephone number Press the CAMERA CONTROL button and the SPEED is chosen Using the CAMERA CONTROL button press the left or right side to scroll through the speeds until the appropriate speed is found Place Manual Dial Call Phone Number 1 9725185000 Phone Number 2 9725185000 Speed 128kb s Press ENTER or CALL after entering Press CANCEL to go to Call Screen ENTER NUMBER Place Manual Dial Call...

Page 94: ...mote site Place Manual Dial Call Phone Number 1 9725185000 Phone Number 2 9725185001 Speed 128kb s Press ENTER or CALL after entering Press CANCEL to go to Call Screen SPEED PHONE NUMBERS NEED TO BE ENTERED TEL 56 64 1 112 128 2 VL128 1 or 2 VL384 168 192 1 VL384 224 256 1 VL384 280 384 1 VL384 ENTER NUMBER CAMERA CONTROL Calling Remote Site Please wait Phone Number 1 9725185000 Phone Number 2 972...

Page 95: ...NDA 24230 Issue 2 0 Page 6 5 VisuaLink 128 384 User Guide Chapter 6 After the lines connect a picture from the far site appears Receiving Video from Remote Site Connected Line Speed 128kb s REC ...

Page 96: ...the phone number When you add an entry the speed dial directory assigns a speed dial number for that site The next time you want to call that site you can simply type in the speed number or highlight the site name 6 2 1 Adding a new entry in the Speed Dial Bin Press the MENU button to display the on screen icons Highlight the icon for Registering the Speed Dial Numbers using the CAMERA CONTROL but...

Page 97: ...mber or symbol appears next to the SPEED DIAL NUMBER at the top of the screen c Repeat steps a and b for each letter number or symbol for the name d When finished entering the site name highlight COMPLETE and press the ENTER button Speed dial register 001 002 003 004 005 Press ENTER after choosing a number CAMERA CONTROL ENTER This is the Remote Site Registration Using the cursor to highligh and p...

Page 98: ...ith the CANCEL button Using the CAMERA CONTROL button select PHONE NUMBER 2 Type the second telephone number Note If placing a video call at rates above 128 this step maybe deleted 001 Irving Phone Number 1 Phone Number 2 Speed 128kb s Press ENTER after entering ENTER NUMBER CANCEL 001 Irving Phone Number 1 9725185000 Phone Number 2 9725185001 Speed 128kb s Press ENTER after entering ENTER NUMBER ...

Page 99: ...nd right sides of the CAMERA CONTROL button set the VIDEO SPEED The default is 128 001 Irving Phone Number 1 9725185000 Phone Number 2 9725185001 Speed 128kb s Press ENTER after entering ENTER NUMBER CANCEL SPEED DIAL CHOICES 128 384 TEL 56 64 112 128 TEL 56 64 112 128 168 192 224 256 280 320 336 384 Two telephone numbers are needed ...

Page 100: ...pter 6 VisuaLink 128 384 User Guide Press the ENTER button to return to the SPEED DIAL screen Repeat to to register additional SPEED DIAL numbers Speed dial register 001 Irving 002 003 004 005 Press ENTER after choosing a number ENTER ...

Page 101: ...rectory Press the CALL button Move the cursor to the site you want to call using CAMERA CONTROL button Press the ENTER button Place Manual Dial Call Place Redial Call 001 002 003 004 005 Press ENTER after choosing CALL Place Manual Dial Call Place Redial Call 001 Irving 002 003 004 005 Press ENTER after choosing CAMERA CONTROL ENTER ...

Page 102: ...is placing the call Once the line has been connected the screen will automatically display the remote site After the lines connect a picture from the far site appears Calling Remote Site Please wait Phone Number 1 9725185000 Phone Number 2 9725185001 REC ENTER CALL Receiving Video from Remote Site Connected Line Speed 128kb s Speed is in yellow ...

Page 103: ...ature on your VisuaLink lets you automatically call the last 30 numbers that you have called or have received Press the CALL button The Dial Directory screen appears Using the CAMERA CONTROL button move the cursor down to the PLACE REDIAL CALL and press the ENTER button Place Manual Dial Call Place Redial Call 001 Irving 002 003 004 005 Press ENTER after choosing CALL Place Manual Dial Call Place ...

Page 104: ...res the last 30 numbers dialed or received The message to the right of the number indicates whether the call was incoming or called Note 2 All redial numbers are stored as phone numbers Note 3 The redial number are stored in consecutive order Select Number to Redial 001 7190409 71904 Calling 002 9727190409 Incoming 003 17007307878 Calling 004 17007346464 Calling 005 7190411 71904 Calling Press ENT...

Page 105: ...nk is placing the call Once the line has been connected the screen will automatically display the remote site After the lines connect a picture from the far site appears Calling Remote Site Please wait Phone Number 1 7190409 Phone Number 2 7190410 REC ENTER CALL Receiving Video from Remote Site Connected Line Speed 128kb s Speed is in yellow ...

Page 106: ...utton to end the video call Press the CANCEL button to continue the video call Note 1 If the line cannot be disconnected from the remote controller turn off the power switch This will force the VisuaLink to hang up the video call Note 2 If the far end hangs up first you will see the message FAR END HUNG UP on your screen Disconnecting OK Yes ENTER No CANCEL HANGUP ENTER CANCEL Please wait Disconne...

Page 107: ...ve a video call and your system is set for manual answer your system rings just like a telephone and you see a message like this on your screen INCOMING CALL PRESS ENTER TO ANSWER To answer the call Press the ENTER button The following sequence will appear The following screen appears when an incoming call is received Incoming call Remote Address Irving HQ 9721234567 Accept call Yes ENTER No CANCE...

Page 108: ...apter 6 VisuaLink 128 384 User Guide Press CANCEL button if rejecting an incoming call Receiving Video from Remote Site Connected Line Speed 128kb s Speed is in yellow Rejected incoming call Remote Address Irving HQ 9722345678 CANCEL ...

Page 109: ... for the local site and conference mode Press MENU button to display the on screen icons Setting the PIP parameter MENU Icon Description Menu screen for setting PIP position to be displayed on the screen Menu that lets you store the camera position Menu that lets you store a remote sites telephone number Menu that lets you view the conference settings Menu that allows the user to set the default c...

Page 110: ...information ENTER CAMERA CONTROL Status No Connection Setting Speed 128Kb s Video Format FCIF Audio mode SB ADPCM MLP speed 4 0Kb s LSD speed 1 2Kb s Indicates what type of connection possible messages are Point to Point Two 2 sites Multipoint Three 3 or more sites No Connection Indicates the parameter settings for the local VisuaLink or the negotiated parameter settings The possible messages are ...

Page 111: ...ill only appear when the VisuaLink is connected to a remote control Press the CANCEL button and or the MENU button to return to the video image Status Point to Point Remote 9725184380 Common Speed 384Kb s Video Format QCIF Audio mode LD CELP MLP speed OFF LSD speed 2 4Kb s Switch Common or Setting mode using key Negotiated parameters Far end Telephone Number MENU CANCEL ...

Page 112: ...e PIP windows You can make this window appear or disappear anytime during the configuration The PIP can be displayed in any quadrant Set PIP display Press the MENU button to display the onscreen icons Select icon that displays a picture with a little window The icon is called SETTING THE PIP DISPLAY POSITION Press the ENTER button Setting the PIP parameter ENTER CAMERA CONTROL ...

Page 113: ... in a mirror PIP of Snap Sets the display image to be shown in the PIP when a snapshot is displayed on the screen Send displays the motion video image that is sent to the far end Receive displays the motion video image being transmitted by the far end Move the cursor up and down with CAMERA CONTROL button to select the appropriate option Press the left or right side of the CAMERA CONTROL button to...

Page 114: ...30 Issue 2 0 Chapter 7 VisuaLink 128 384 User Guide The PIP image is displayed if you selected RECEIVE in the PIP menu Press the CANCEL or MENU button twice to return to the video image CAMERA CONTROL ENTER MENU CANCEL ...

Page 115: ...in or sub camera move to that stored preset To set camera preset button Set the camera to the desired position Adjust the image using CAMERA CONTROL and ZOOM buttons Keep doing this until the camera is showing the image exactly the way you want it Press the MENU button to display the on screen icons Select REGISTRATING THE CAMERA PRESET POSITION icon using the left or right side of the CAMERA CONT...

Page 116: ...buttons or the CAMERA CONTROL button to select a preset number Press the ENTER button when the selection is made Note The VL allows for up to 9 camera presets The first three of the nine presets are voice activated and are in yellow Registering NEAR END camera preset 1 Camera name Name of Preset 2 3 4 5 6 7 8 9 Press ENTER after choosing ENTER CAMERA CONTROL Talkers name __ Complete Cancel Using t...

Page 117: ...and use the CANCEL button to delete last selected option After entering the name move cursor to COMPLETE and press ENTER button to store Press the CANCEL or MENU button twice to return to video image Repeat Steps through for each preset camera position Repeat the Steps through for the FAR END preset camera positions Registering NEAR END camera preset 1 MAIN CAM FRONT 2 3 4 5 6 7 8 9 Press ENTER af...

Page 118: ...ing white noise This is to condition the room acoustically Press the MENU button to display the on screen icons Select the START AUDIO TRAINING icon on the main menu using the CAMERA CONTROL button Press ENTER button to select START AUDIO TRAINING Start audio training CAMERA CONTROL Start audio training Yes ENTER No CANCEL ENTER CANCEL ...

Page 119: ...nk 128 384 User Guide Chapter 7 The white noise is transmitted When the VisuaLink has completed its training the white noise automatically turns off and returns to the MAIN MENU screen Audio training Now Start audio training CAMERA CONTROL ...

Page 120: ...Page 7 12 NDA 24230 Issue 2 0 Chapter 7 VisuaLink 128 384 User Guide Press the CANCEL or MENU button once in order to return to the video image MENU CANCEL ...

Page 121: ...uaLink unit is lit If the VisuaLink is not ON press the POWER SWITCH on the front of the VisuaLink unit 8 1 System Status The STATUS button on the hand held remote provides information that you might want to know during your videoconference It displays call status which camera is currently sending the image and the time 8 1 1 Check the system status Press STATUS button The status information appea...

Page 122: ...n still picture currently displayed It displays the remote location name when displaying a received picture Type of camera control Displays the current camera control local or remote Camera display Displays the camera that was last selected for control Camera 1 or Camera 2 Time display Displays the local time 8 1 2 Remove the status information Press STATUS button again STATUS ...

Page 123: ...olume control on your monitor to adjust the volume because this may interfere with your ability to adjust the volume with the hand held remote Also if the volume of the monitor is too high or too low the people at the far end may hear echo In general leave the monitor volume level set to about middle position If the far end does hear echoes turn the near end monitor volume down until the echo disa...

Page 124: ...8 3 1 Mute your microphone Press MUTE button MUTE is displayed on the screen The remote cannot hear your voice Note MUTE is displayed when the local microphone is muted The MUTE logo will blink ON OFF 8 3 2 Unmute your microphone Press MUTE button MUTE message is deleted from the screen The remote now can hear your voice MUTE Irving 12 05 MUTE Local control Camera 1 MUTE Irving 12 05 Local control...

Page 125: ...ocal site 8 4 1 Preview the Local image Previewing simply means looking at the image from your main camera or your document camera so that you can make any adjustments before the videoconference starts For example you may want to zoom the main camera in or out or point it at a different location Choose the camera using the MAIN CAM or CAM 2 button Press the PREVIEW button If you want to adjust the...

Page 126: ...e RECEIVE button 8 4 3 Recall a snapshot Recall a snapshot simply means looking at the last snapshot that you sent or receive Press the VIEW button The snapshot appears on your screen again but the people at far end do not see it unless they recall it themselves RECEIVE Irving Local control Camera 1 VIEW STILL ...

Page 127: ...1 Local switching Switching the video image sent to the remote site Press the MAIN CAM button A picture of Camera 1 is sent to the remote Note Image as seen by the remote end 8 5 2 Transmit Camera 2 picture Press CAM 2 button A picture from Camera 2 is sent to the remote Note Image as seen by the remote end MAIN CAM Irving Local control Camera 1 CAM 2 Irving Local control Camera 2 ...

Page 128: ... END button The system switches control from local to remote control This is indicated by the local message Note Image as seen by the local site Press the MAIN CAM or CAM 2 button The far site sends the camera selected When CAM 2 button is pressed Note Image as seen by the local site FAR END Irving Remote control Camera 1 CAM 2 Irving Remote control Camera 2 MAIN CAM ...

Page 129: ...Page 8 9 VisuaLink 128 384 User Guide Chapter 8 8 5 4 Switch back to local control Press the NEAR END button A control switches back to the local Note Image as seen by the local site NEAR END Irving Local control Camera 1 ...

Page 130: ...lay the PIP Press the PIP button PIP is displayed Note 1 PIP displays the transmitting image The image shown on the monitor could be a mirror or non mirror image This depends on the PIP menu setting Note 2 Please refer to Section 7 2 Picture in Picture Menu to change the PIP display position 8 6 2 Delete the PIP Press the PIP button The PIP that was on your screen disappears PIP Irving Local contr...

Page 131: ... the MAIN CAM or CAM 2 button to view the image from the camera Adjust the image using the CAMERA CONTROL and or ZOOM button keep doing this until the camera is showing the image exactly the way you want it Press SEND button in the SNAPSHOT area The snapshot appears on the far end screen and on your screen and whatever you were viewing at the far end appears in your PIP Whenever a snapshot appears...

Page 132: ... site viewing Press the RECEIVE button 8 7 3 Receive a snap shot picture When a snap shot picture is received the on screen video freezes for a second and the video images automatically change to the snap shot picture Irving Local control Camera 2 SEND RECEIVE Snap Shot Picture Local control Camera 2 ...

Page 133: ...ur MAIN CAM or CAM 2 to zoom in or out on a person or persons to display something else in the picture 8 8 1 Local Control To move your MAIN camera Select the MAIN CAM button Press the ZOOM and or CAMERA CONTROL button Keep adjusting these buttons until the camera displays the correct image CAMERA Local control Camera 1 ZOOM MAIN CAM CONTROL ...

Page 134: ...VisuaLink 128 384 User Guide 8 8 2 Adjust the CAM 2 Select the CAM 2 button Press the ZOOM and or CAMERA CONTROL button Keep adjusting these buttons until the camera displays the correct image CAM 2 Local control Camera 2 ZOOM CAMERA CONTROL ...

Page 135: ...who is speaking or if you want to zoom out to see everyone in the room Press the FAR END button The control switches to the remote control Select the camera that you would like to control Adjust the image using the ZOOM and or CAMERA CONTROL button Keep adjusting these buttons until the camera displays the correct image FAR END Irving Remote control Camera 1 CAM 2 Remote control Camera 2 MAIN CAM ...

Page 136: ... preset position and the people at the far end see that view 8 9 1 Activate a stored camera preset Press NUMBER button 1 to 9 Note 1 The camera moves to a stored position and the speaker s name is displayed The speaker s name is displayed not only at the local room but also on the monitor at the remote location Note 2 Menu cannot be displayed while the preset is activated The display is deleted af...

Page 137: ...eo monitor The pointer can be displayed on documents diagrams and motion video The pointer is controlled on a first come first served bases Control can only be surrendered when the pointer button is released 8 10 1 Display the pointer Press POINTER button Note A pointer is displayed on the monitor at the local and remote location POINTER ...

Page 138: ...e receiving side The pointer moves to the direction pressed on the button Note 1 The pointer on the monitor at the remote location also moves Note 2 A camera cannot be controlled during a pointer display 8 10 3 Delete the pointer Press POINTER button The Pointer has disappeared from the local and remote monitors CAMERA CONTROL POINTER ...

Page 139: ...for the correct display input Re check the cable between the monitor and VisuaLink There should be a cable from the VideoOut 1 of the VL to the VideoIn 1 of the monitor The remote picture can not be displayed Is the remote enabled to view the image in the PIP Press RECEIVE key on the remote control Is the local end connected to the remote site The local picture is not displayed at the remote monit...

Page 140: ...pes of cameras the VCC1 and EVI D30 Far end camera does not pan tilt Camera control cable is not connected Verify the camera control cable is connected from the SERIAL output of the VisuaLink to the VISC IN of the camera Camera is not a suggested manufacture VisuaLink is able to control two types of cameras the VCC1 and EVI D30 Audio Audio can not be heard Check the audio cable and volume setting ...

Page 141: ...nication protocol failure with the remote address has occurred Please disconnect power OFF and ON the equipment to clear the status Please try connecting again after the status has cleared There are random errors with the voice and picture If a line error or a equipment failure occurs during communication noise in audio and or error in picture may occur Please disconnect once and reconnect If afte...

Page 142: ...Page 9 4 NDA 24230 Issue 2 0 Chapter 9 VisuaLink 128 384 User Guide This page is for your notes ...

Page 143: ...6 0 0 0 Video Communication Speed MLP 4kbps LSD off 0 0 10 4 42 4 54 4 LSD 1 2 kbps 0 0 9 2 41 2 57 2 LSD 9 6 kbps x 0 0 32 8 48 8 MLP 6 4 kbps LSD off 0 0 8 0 40 0 56 0 LSD 1 2 kbps x x x x LSD 9 6 kbps x x x x Selection of Audio Coding Method G 711 m LAW PCM G 722 SB ADPCM G 728 LD CELP No Audio Audio Communication Speed kb s 56 0 48 0 16 0 0 0 Video Communication Speed MLP 4kbps LSD off 64 8 72...

Page 144: ...Page A 2 NDA 24230 Issue 2 0 Appendix A VisuaLink 128 384 User Guide This page is for your notes ...

Page 145: ...AL CALL 3 Enter the Software upgrade server phone Phone number 1 972 719 5862 Phone number 2 972 719 5863 Note Depending on your network you may have to enter a prefix before the number 4 Select a speed of 128kb s When the call connects Call connected appears and the update begins automatically When the upgrade is complete the system asks you to restart the system 5 Press CALL When the call connec...

Page 146: ...ize is complete the system asks you to restart the system 10 Restart the system VisuaLink Software Revision History The VisuaLink Software Revison History is located at the following Web site http www cng nec com html products htm 1 Click on the NTAC icon or select SUPPORT from the menu bar at the top of the screen 2 At the CNG SUPPORT screen click on the NTAC Online text 3 At the National Technic...

Page 147: ...the Center Please wait Your version is the same as the Center In case of same version The system shouldn t be powered down when the initialize screen starts Otherwise boot up program will be erased Maintenance being performed from the Center Please wait Start to download program Download in progress 100 999 Disconnected the line TIME 00H 00M 00S 016 Normal clearing The system shouldn t be powered ...

Page 148: ... erased Program is being upgraded Please wait The system shouldn t be powered down when the initialize screen starts Otherwise boot up program will be erased Program is being upgraded Please wait Initializing now The system shouldn t be powered down when the initialize screen starts Otherwise boot up program will be erased Writing Program to memory Please wait Writing now ...

Page 149: ...8 384 User Guide Appendix B The system shouldn t be powered down when the initialize screen starts Otherwise boot up program will be erased Verifing Program Please wait Verifying now Upgrade is complete Please power the system off and back on ...

Page 150: ...Page B 6 NDA 24230 Issue 2 0 Appendix B VisuaLink 128 384 User Guide This page is for your notes ...

Page 151: ...80 002 9725184382 003 004 005 Press ENTER after choosing Press CANCEL to go to call screen Calling Remote Site Please Wait Phone Number 1 9725184380 Phone Number 2 9725184382 REC CANCEL or HANGUP button is selected The ENTER button is pressed The CANCEL button is pressed Press the CAMERA CONTROL button to highlight the dial bin The CALL button is pressed after the first is entered If the ENTER but...

Page 152: ... The SPEED setting is selected The user using the left and right portion of the CAMERA CONTROL button the speeds for the CODEC can be viewed and selected The following are the choices TEL 112 128 224 256 336 384 Default will be 128 Place Manual Dial Call Phone Number 1 Phone Number 2 Speed 128 Press ENTER or CALL after entering Press CANCEL to go to Call Screen 9725184380 9725184382 Place Manual D...

Page 153: ...provider In addition to providing your network service provider with the correct your specification When ordering your ISDN NEC recommends that you go through the following ISDN ordering procedure to assure accurate information from your network service provider has been received and provided 1 The videoconferencing user fills out the following The user then forwards this information and the Netwo...

Page 154: ...ice must be configured as a Terminal Type A The ISDN BRI service must be automatic Terminal Endpoint Identifiers TEIs A User requires an NT1 to use the ISDN BRI service Yes No B If Yes the ISDN BRI network provider can or cannot supply it C If the ISDN BRI network provider cannot supply the needed NT1 and then who is recommended supply Name Company Phone D Did the ISDN BRI service pass a loop qual...

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