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6-8 Problem Solving
Features
Remote Support Session has the following features:
■
The remote screen (technician's screen) looks like your
computer's screen.
■
The technician can access data, run and control applica-
tions on your system, and print reports using the remote
keyboard and mouse. Or the technician can simply observe
your computer’s operations.
■
You can simultaneously view what the technician sees
on the remote screen.
■
The technician can view your keystrokes and whatever
appears on your screen.
Summary of Contents for VERSA P
Page 10: ...viii Contents ...
Page 20: ...Getting to Know Your New Information Tool 1 9 1 ...
Page 29: ...Getting to Know Your New Information Tool 1 17 1 ...
Page 62: ...Adding Options 3 9 3 ...
Page 70: ...3 16 Adding Options 3 ...