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NECCSD E-Mail and Fax
Worldwide Web Address:
www.nec-computers.com
The NECCSD Technical Support Center offers technical support by E-mail
over the Internet network if you have a modem. The Internet address is:
You can also fax technical questions to the NECCSD Technical Support
Center if you have access to a fax machine or fax/modem. The fax number
is:
(978) 635-4100
When using the E-mail or fax support service, you should include the fol-
lowing words in the subject field for prompt response from the appropriate
technical person:
Desktop
Notebook
Servers.
You should provide as much specific information about your questions as
possible. Also, if you are sending a fax, please include your voice telephone
number and your fax number with the question. You will receive a response
to your questions within one business day.
WARRANTY AND NON-WARRANTY REPAIR SERVICE
Before you call for repair service, see the problem checklist in Chapter 7 to
determine if you can solve the problem yourself, within your company, or
through your NEC authorized dealer.
Direct assistance is available 24 hours a day, 7 days a week. Call the Tech-
nical Support Center (TSC) at 1-800-632-4525 for the following support:
Preinstalled software — toll-free phone support for 90 days from your
first phone call.
After the initial 90 days, get preinstalled software support for a fee.
Summary of Contents for V6220
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