NEC UNIVERGE SV9100 DT930 User Manual Download

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DT930/DT920

(ITK-8TCGX/ITK-8LCX)

NEC Enterprise Communication Technologies, Inc.

December 2019

NDA-31963

Issue 2.0

USER GUIDE

9100

Summary of Contents for UNIVERGE SV9100 DT930

Page 1: ...DT930 DT920 ITK 8TCGX ITK 8LCX NEC Enterprise Communication Technologies Inc December 2019 NDA 31963 Issue 2 0 USER GUIDE SV9100...

Page 2: ......

Page 3: ...erty of NEC Enterprise Communication Technologies Inc and shall not be reproduced without prior written approval of NEC Enterprise Communication Technologies Inc UNIVERGE is a registered trademark of...

Page 4: ......

Page 5: ...rts 5 DT920 ITK 8LCX 1 5 DT930 ITK 8TCGX 1 6 Telephone Basics 9 Telephone Startup 9 Favorite Screen 9 Information Area 10 Status Icon 10 Ext No Ext Name 11 Call Screen 11 Local Softkey Indication 11 C...

Page 6: ...andset 16 Connect the Line Cord 17 Attach the Directory Card 17 Attach or Remove Faceplate and DESI Printer Sheet 18 Removing Faceplate and DESI Printer Sheet 18 Attaching Faceplate and DESI Printer S...

Page 7: ...guish Internal and External Incoming Calls Provided 24 Distinctive Ringing Patterns to Distinguish Internal and External Incoming Calls Not Provided 24 Setting Illumination Pattern for Call Indicator...

Page 8: ...ng a Language 29 Selecting Wallpaper 30 Setting Font Colors 30 Turning Display Off 31 Changing the Theme 31 Enabling Disabling Animation 32 Screen When the Phone Starts 32 Setting Home Screen 32 Regis...

Page 9: ...ing a Bluetooth Device 41 Enable the Bluetooth Function 41 Pair and Connect the Bluetooth 41 Check the Pairing Device And Disconnect 42 Change Inquiry Time 43 Display Bluetooth Module Information 43 M...

Page 10: ...nge Shortcut Display 55 System 55 Use the System Softkey 55 Phone Book 56 Personal Phone Book 56 Search for a Person 56 Make Calls using the Phone Book 57 From Candidate List 57 From Shortcut Detail 5...

Page 11: ...using Call Hold 61 Put a Call on Hold 61 Retrieve the Call on Hold 61 Holding a Call using Exclusive Call Hold 62 Put a Call on Exclusive Call Hold 62 Retrieve the Exclusive Call on Hold 62 Transfer a...

Page 12: ...65 Make a Call Using Station Speed Dialing 65 Originating a Voice Call 65 Three Four Party Conference 66 Voice Mail 66 Portal Mode 66 Classic Mode 66 Preset Answer 66 Set Preset Answer 66 Answer to a...

Page 13: ...69 Cancel DND 69 Save and Repeat a Number 69 Set Save and Repeat 69 Dial using Save and Repeat 69 Trunk Queuing Outgoing 70 Set Trunk Queuing Outgoing 70 When the Trunk is Available 70 Cancel Trunk Q...

Page 14: ...Busy Line 74 Cancel Call Forwarding Busy Line 74 Call Forwarding No Answer 75 Set Call Forwarding No Answer 75 Verify Call Forwarding No Answer 75 Cancel Call Forwarding No Answer 75 Call Forwarding...

Page 15: ...Me Page 78 Initiate Page Terminal A 78 Answer Page Terminal B 78 Boss Secretary Calling 78 Call Boss from Secretary 78 When the Boss Accepts the Call 78 Return Message Schedule 79 Set Return Message...

Page 16: ...mmon Personal Directory Service Table 4 Menu Contents Tables 5 Password Input 5 USER ID Password FTP HTTPS Server Folder Name File Name Address URI Input 6 IP Address Input 9 Appendix C To Upload an I...

Page 17: ...n of this guide and contains the following information Face layout Keys and Parts Icon Display Menu List CHAPTER 2 TERMINAL SETUP Explains the procedures for setting up the DT930 DT920 telephones CHAP...

Page 18: ...2 1 Face Layout DT920 ITK 8LCX 1 Self Labeling Model DT930 ITK 8TCGX 1 Touch Panel Model...

Page 19: ...ax 90 000 records per system Personal Max 1 000 records per terminal Call History Outgoing Call Max 50 records per terminal Incoming Call Max 50 records per terminal XML Browser Available Handsfree Av...

Page 20: ...ble Power Consumption Max About 4 8W Standby About 2 3W without optional connection Max About 3 75W Standby About 2 0W without optional connection Download Boot Program Config Ringing Tone Music on Ho...

Page 21: ...5 1 Keys and Parts DT920 ITK 8LCX...

Page 22: ...6 1 DT930 ITK 8TCGX Touch Button Area 15...

Page 23: ...ment key on the local menu of the terminal This terminal has Shortcut Menu for frequently used features Use this key to display the Shortcut Menu Note For only classic mode Volume UP DOWN key Used to...

Page 24: ...me is shown at the bottom of the LCD The appropriate feature key is displayed on the screen according to the call handling process 17 LCD To display date or dialed number etc 18 Call Indicator Lamp Th...

Page 25: ...Screen You can easily make calls by using registered shortcuts of an extension or outside line Following explains about each display area When the dial button is pressed or an incoming call is receive...

Page 26: ...RL is set to XML content the start screen display is different Ext Status Icon Clock and Calendar Ext No Ext Name Icon Icon Name Description Missed Call Indicates a missed call The arrival time of the...

Page 27: ...Go to Favorite screen Local Softkey 2 Go to Personal Phone Book or a System Phone Book Local Softkey 3 Go to call screen Use this feature when you make a call or system service etc Local Softkey 4 Vie...

Page 28: ...an the Call screen Line screen is displayed and the Call screen is activated with a display method with a circle in the auto end column in the table below the system is automatically set by on hooking...

Page 29: ...essing local soft key that is assigned call screen icon When there is an incoming call to the terminal without assigning to the line key When you lift the handset When the terminal receives instructio...

Page 30: ...ws the line key lamp lamp icon indications by each terminal status How to Transfer to next line key page DT930 Touch Panel Model Swipe or Cursor operation DT920 Self Labeling Model Cursor operation on...

Page 31: ...creen You can search or make calls to a person registered in the Phone Book Example of a Personal Phone Book Refer to Section 3 Basic Operation Personal Phone Book on page 56 for details about the ope...

Page 32: ...method Menu and Setting You can change the telephone settings from the Setting menu To access the Setting menu press the Menu key To change the telephone functions press local softkey 4 to access the...

Page 33: ...in the following diagram 3 Turn the terminal over and place it so the line cord can be passed through the groove between the tilt legs Attach the Directory Card A directory card can be attached to mu...

Page 34: ...and DESI Printer Sheet 1 After replacing the DESI Printer Sheet on the terminal attach the faceplate 2 At each corner press the locking pin back into place see the diagram above Connect the Headset Fo...

Page 35: ...is connection to the PC x connector and to the PC Refer to Section 2 Terminal Setup Making Answering Calls with a Headset on page 40 For the headset that is supported please contact the NEC s dealer o...

Page 36: ...gs to the desired height upward to raise the height and downward to lower the height 3 Turn the terminal over key side up Lowering the Tile Legs 1 Turn the terminal over key side down 2 Adjust the leg...

Page 37: ...Turn terminal over key side down 2 Remove the hanger hook from the terminal and then reverse it and reinsert it to the terminal 3 Turn the terminal over and then spread the tilt legs 4 Install the Wal...

Page 38: ...the screw holes on the base and hang the cover over the screws on the wall plate 5 Connect the LAN Cable Refer to Connect LAN Cable on page 19 6 Align the four cutouts on the bottom of the terminal w...

Page 39: ...To adjust the volume press the UP or DOWN key while off hook or during a call using the handset Adjust Speaker Volume It is possible to adjust the volume level of speaker during a call in progress usi...

Page 40: ...Tone setting to Automatic default setting Distinctive Ringing Patterns to Distinguish Internal and External Incoming Calls Not Provided When distinctive ringing patterns which allow you to distinguish...

Page 41: ...40 540 No modulation 6 Tone Type 6 1100 1400 16Hz modulation 7 Tone Type 7 660 760 16Hz modulation 8 Tone Type 8 1100 1100 Envelope 9 Tone Type 9 Door Phone Melody 10 Tone Type 10 Melody 1 11 Tone Typ...

Page 42: ...tone is played when the other party presses a button on their telephone during a call 1 Display the Menu screen and select Settings 2 Select 1 User Setting 3 Select 2 Talk 4 Select 2 DTMF Tone 5 Sele...

Page 43: ...5 Select the prefix number you want to register 6 Enter the prefix number Setting Calendar Format The following procedure explains how to set the calendar format that is displayed on the telephone 1 D...

Page 44: ...Select 1 User Setting 3 Select 3 Display 4 Select 2 Local Volume 5 Select whether to display the volume level Setting Screen Saver This procedure explains how to set the Screen Saver when the terminal...

Page 45: ...cklight Fade Control 6 Select whether to turn On Off the LCD smoothly Changing Font Size This procedure explains how to change the font size displayed on the LCD 1 Display the Menu screen and select S...

Page 46: ...s in Classic mode When selecting 2 Download the wallpaper file must be downloaded in advance If there is no downloaded file the 1 Default wallpaper is effected For the procedure of downloading a wallp...

Page 47: ...2 Change Theme 6 Select desired theme This is an example of the display when theme is Black Select 6 Advanced when using Portal Mode Select 7 Advanced when using Classic Mode Select 1 Turn Off Displa...

Page 48: ...elect Home Screen Setting 6 Select a desired screen Register a Home URL The screen display is not only set by the Home screen settings but the phone can also be set to access the XML application right...

Page 49: ...2 Select 1 User Setting 3 Select 4 Change Password The following XML application image is an example and depends on the application used Portal is usually displayed as an application name registered...

Page 50: ...ess the Enter key or the OK softkey If the password entry fails an error message is displayed When it fails press the Enter key or OK softkey and retry the password entry Downloading a File You can do...

Page 51: ...f IP address To enter the address URI of FTP TFTP HTTPS press the IP URI softkey to switch the display to the URI input screen Press the IP URI softkey Use the dial keys to enter the address URI of th...

Page 52: ...ckup file is stored 5 According to the selection in Protocol screen proceed to the following steps below 6 Display the Menu screen and select Settings When 1 FTP is selected here go to step 7 When 2 T...

Page 53: ...played Press the BK softkey once to delete the default file name Enter the file name that for the backup file Refer to Appendix B Input Characters for entering instructions for entering characters Ref...

Page 54: ...where the files are stored on the server including the path from root directory to the folder where the backup file is stored 13 Press the Left key or the Back softkey 14 Select 3 Server Address Do n...

Page 55: ...entering instructions for entering characters The IP address input screen can be switched to a URI input screen using the IP URI softkey Press the IP URI softkey Press the IP URI again to go back to t...

Page 56: ...call using the headset 1 While hearing a ringing tone press the Headset Handset feature key Feature key lamp lights red 2 Start conversation with the calling party 3 Press the Headset Handset feature...

Page 57: ...en and select Settings 2 Select 1 User Settings 3 Select 6 Option Device 4 Select 1 Bluetooth 5 Select 2 Pairing 6 Select 1 Inquiry While Inquiry display as follows 7 Select device to pair Display exa...

Page 58: ...ct 1 Disconnect Icon Description Bluetooth Connecting Indicates the Bluetooth device and the telephone are connecting Bluetooth not Connected Indicates the Bluetooth device and the telephone are not c...

Page 59: ...ame time A maximum of four applications can be run simultaneously including Phone Screen and other applications that are registered in the Home URL Switching XML Applications You can use Menu screen t...

Page 60: ...XML applications If you try to launch a fifth application an error message is displayed asking you to exit one of the currently running applications which is displayed While this error message is disp...

Page 61: ...s displayed on the menu screen are reduced screen images of actual XML application screens The icon and the actual application display may differ because the system cannot iconize the screen image unt...

Page 62: ...n is displayed when the application orders to display an icon that was formerly not displayed UPDATE icon is displayed when the window of the XML application is updated TIP The NEW and UPDATE icons fl...

Page 63: ...Redial button Redial button Press the Home key to return to the Favorite screen Default If the Home Screen is set to Call screen or Line screen return to Setting Home Screen on page 32 If the URL is n...

Page 64: ...e shortcut is registered Service Service is displayed Service 1 4 The name selected during shortcut registration Unregistered Shortcut No name is indicated A shortcut name is approximately 10 characte...

Page 65: ...ster a shortcut In this example a telephone number is registered 1 Select the unregistered shortcut you want to register with number you want to dial 2 Select 2 Dial 3 Enter the desired number The num...

Page 66: ...ed After a second the input characters and selected icon are displayed Use a Shortcut This procedure explains how to use a shortcut In this example a call is made to a contact person who has been regi...

Page 67: ...call If a number is not focused you cannot make the call To add and sent a prefix use the following procedure 1 Press the 4 Option softkey on the Profile screen 2 Select the 1 Prefix Refer Make Calls...

Page 68: ...press Enter or the local Soft key 4 To upload an image to a shortcut refer to the Appendix To Upload an Image The shortcut types cannot be edited using this method Only the shortcut information regis...

Page 69: ...lect a registered shortcut long press 2 Select 2 Delete Shortcut 3 Confirm the deletion by pressing Enter or 4 local soft key 4 The shortcut is deleted from the Favorite screen When the shortcut is su...

Page 70: ...age is displayed 3 If you want to delete another shortcut press 3 soft key If you want to delete ALL shortcuts follow the steps listed below 1 Select the option with softkey 3 2 Select 1 Delete All 3...

Page 71: ...isplay method System Use the System Softkey To select the system softkey tap the system soft key if you are using the DT930 touch panel telephone ITK 8TCGX If you are using the DT920 self labeling tel...

Page 72: ...ate list To display the next system softkey page select If there is not next page is not displayed The Up and Down cursor keys can be used to adjust the volume when you are using this screen These key...

Page 73: ...he call Delete Messages 1 Search for a person and display candidate list Refer to Search for a Person on page 56 2 Press local softkey 4 Option with focused data 3 Select 5 Delete 4 Press local softke...

Page 74: ...nformation of the last call is displayed 4 Lift the Handset or press Speaker to dial the displayed number Register 1 Display the Call History data of the target telephone number refer to Make a Call 2...

Page 75: ...the display changes to normal idle status The telephone is logged in Logoff The terminal which is operated with Login Mode can log out The following is an example fore the ITK 8TCGX terminal If sing t...

Page 76: ...red you can correct the number before originating the call Make an External Call This procedure explains how to originate an external call using the Speaker key 1 After dialing the Central Office acce...

Page 77: ...e used to originate another call or return to the previously held call Put a Call on Hold This procedure explains how to put a call which is in progress on hold 1 While a call is in progress the Line...

Page 78: ...the call is holding the Line key that is used to place the caller on hold flashes green 2 Press the Line key that is on hold The Line key lamp that was placed on hold lights green The Line key on oth...

Page 79: ...ll is answered When the called is answered at the transfer destination the parties are automatically connected The phone number for the transferred party is displayed LCD on the destination telephone...

Page 80: ...r to a One Touch Speed Calling key 1 Press the Speaker key 2 Enter 751 3 Enter 01 One Touch Speed Dial Calling 4 Enter the number you want to register 5 Press the Hold key Verify One Touch Speed Dial...

Page 81: ...Press Dir 2 Press ABB 3 Search for the name you want to call or press and to select the name 4 Press Dial or Speaker Originating a Voice Call Instead of ringing this feature informs the incoming call...

Page 82: ...A presses Add 6 The party at extension A presses Begin Voice Mail This procedure explains how to access to the Voice Mail System Portal Mode 1 Press softkey 2 2 User the cursor to tab to the right to...

Page 83: ...er key The Speaker key lamp lights red 2 Replace the handset You can now hear the voice of calling party from the speaker Restart Talking 1 While receiving a voice from the speaker lift the handset Th...

Page 84: ...accommodating another terminal number on the programmable line feature key you can answer the call routed to another by pressing the key that is assigned When you make a call handsfree note the follo...

Page 85: ...o the telephone and then you can redial that number Set Save and Repeat 1 Dial the desired number and press Saved Number Redial 30 or dial the access code Dial using Save and Repeat 1 Press Speaker ke...

Page 86: ...lamp goes off The Call Indicator Lamp goes off The Line key lamp lights green 3 Dial the desired number Cancel Trunk Queuing Outgoing 1 Press Camp On 35 CAMP CANCEL displays on the telephone LCD The...

Page 87: ...is dialed again after a predetermined time interval 1 Press the Speaker key You receive a dial tone The Speaker key lamp lights red 2 Dial the Outside Line access code 3 Dial desired number You receiv...

Page 88: ...a conversation with called party Step Call This feature allows the terminal user after calling a busy terminal to call an idle terminal by simply dialing an additional digit 1 Lift the handset The Li...

Page 89: ...ure allows selected users to override a busy condition on a called telephone In this example see diagram above the party on telephone B is talking with the party on telephone C The party on telephone...

Page 90: ...access code 3 Enter 1 4 Enter the number to be transferred 5 Press Speaker OR 1 Press 2 Press Prog 3 Press Cfwd 4 Press BUSY 5 Press SET 6 Enter the number to be transferred 7 Press Speaker Verify Cal...

Page 91: ...5 Press N A 6 Press SET 7 Enter the number to be transferred 8 Press Speaker Verify Call Forwarding No Answer 1 Press Speaker 2 Dial the access code 3 Enter 1 OR 1 Press 2 Press Prog 3 Press Cfwd 4 Pr...

Page 92: ...3 Enter 1 4 Enter the number to be transferred 5 Press Speaker OR 1 Press 2 Press Prog 3 Press Cfwd 4 Press All 5 Press SET 6 Enter the number to be transferred 7 Press Speaker Verify Call Forwarding...

Page 93: ...o be transferred 8 Press Speaker Cancel Call Forwarding Destination 1 Press Speaker 2 Dial the access code 3 Enter 0 OR 1 Press 2 Press Prog 3 Press Cfwd 4 Press 5 Press Flw 6 Press CNCL CID Caller ID...

Page 94: ...Me Answer access code Both parties are immediately connected Boss Secretary Calling A secretary with a telephone can use an appearance of the boss extension to screen calls for that extension and ann...

Page 95: ...he Return Message Schedule is registered Cancel Return Message Schedule 1 Press the Speaker key You receive a dial tone The Speaker key lamp lights red 2 Dial the Return Message Schedule cancel code 3...

Page 96: ...a Call with a Headset You and originate and respond to calls using an optional headset 1 When call is received press the Headset Handset feature key When the call is completed press the Headset Handse...

Page 97: ...es of directory features Personal Directory Phonebook and Corporate Directory This chapter explains the menu list for Personal Directory feature Service Select this option to display the screen of XML...

Page 98: ...Alarm Select this option to specify whether to use the RTP alarm Automatic 2 DTMF Tone Select this option to specify whether to use the DTMF tone Automatic 3 Key Touch Tone Select this option to set t...

Page 99: ...ure Information Display area You can check the color by selecting each color number Color 1 Color 16 Color 16 3 Turn Off Display Select this option to specify the data when turning off the display aut...

Page 100: ...load a file for ringer tone Download 2 Melody2 wav 3 Music Ring 3 Select this option to download a file for ringer tone Download 3 Melody3 wav 3 Directory Select this option to download the directory...

Page 101: ...dress of the FTP TFTP HTTPS server 0 0 0 0 4 Protocol Select this option to select a protocol of the server either FTP TFTP or HTTPS FTP 5 Account Settings Select this option to set necessary data whe...

Page 102: ...Alarm Select this option to specify whether to use the RTP alarm Automatic 2 DTMF Tone Select this option to specify whether to use the DTMF tone Automatic 3 Key Touch Tone Select this option to set t...

Page 103: ...turning off the display 1 999 min 180 min 2 Backlight Fade Control Select this option to specify whether Backlight Fade Control is in service when turning on off the backlight of the LCD Disable Enabl...

Page 104: ...wnload 1 Melody1 wav 2 Music Ring 2 Select this option to download a file for ringer tone Download 2 Melody2 wav 3 Music Ring 3 Select this option to download a file for ringer tone Download 3 Melody3...

Page 105: ...dress of the FTP TFTP HTTPS server 0 0 0 0 4 Protocol Select this option to select a protocol of the server either FTP TFTP or HTTPS FTP 5 Account Settings Select this option to set necessary data whe...

Page 106: ...Alarm Select this option to specify whether to use the RTP alarm Automatic 2 DTMF Tone Select this option to specify whether to use the DTMF tone Automatic 3 Key Touch Tone Select this option to set...

Page 107: ...1 Delete Shortcut Select this option to delete shortcut 2 Change Theme Select this option to set up for Display theme White Theme 1 White Theme Select this option to set theme to White 2 Black Theme...

Page 108: ...wnload 1 Melody1 wav 2 Music Ring 2 Select this option to download a file for ringer tone Download 2 Melody2 wav 3 Music Ring 3 Select this option to download a file for ringer tone Download 3 Melody3...

Page 109: ...dress of the FTP TFTP HTTPS server 0 0 0 0 4 Protocol Select this option to select a protocol of the server either FTP TFTP or HTTPS FTP 5 Account Settings Select this option to set necessary data whe...

Page 110: ...A 14 1 This page is for your notes...

Page 111: ...press or Example When entering MARY SMITH 6 2 777 999 0 7777 6 444 8 44 M A R Y S M I T H The following two input modes can be specified ABC English input mode NUM Number input mode Input mode switch...

Page 112: ...ary depending on the menu Example Password input screen Input Mode The characters used for the input mode on the Password Input screen are 1 Number A English Characters Capital Letters a English Chara...

Page 113: ...e and Address URI Input You can use English characters Capital letters A and Lowercase letters a as well as numbers 1 IP Address You can use numeric input mode 1 to enter the IP address Other input mo...

Page 114: ...acter Tables Common Personal Directory Service Table The following table lists character codes you can use for Common Personal Directory Service Input 1 10 shows the number of times the key is pressed...

Page 115: ...les The following table lists character codes you can use for various menus Password Input Input 1 10 shows the number of times the key is pressed SP Blank Space When entering password characters is d...

Page 116: ...Name Address URI Input Input 1 29 shows the number of times the key is pressed SP Blank Space When entering password characters is displayed on the screen When is pressed the input mode is changed Th...

Page 117: ...B 7 1...

Page 118: ...B 8 1...

Page 119: ...B 9 1 IP Address Input Input 1 10 shows the number of times the key is pressed 1 Separator for the IP Address...

Page 120: ...B 10 1 This page is for your notes...

Page 121: ...n image related to the Shortcut Icon from your PC PC Connection and Setting PC Requirements Indicate the conditions of the PC used for User Programming OS Microsoft Windows 8 1 10 32bit and 64bit Brow...

Page 122: ...Web User Programming to the SV9100 system User Programming Setup 1 Open a Web Browser on your PC 2 Enter https 192 168 0 10 on the URL address area and press the Enter key The following Login menu is...

Page 123: ...C 3 1 4 Press the Enter key the following is displayed...

Page 124: ...ion A maximum of 896 images can be uploaded to the SV9100 system After uploading an image to the SV9100 system the SV9100 system will automatically download the image to each DT900 terminal Save the i...

Page 125: ...C 5 1 1 From the Home screen click on Telephone Setting...

Page 126: ...C 6 1 2 In the Telephone Setting screen click on the Details icon for the extension you want to upload an image to on the SV9100 In the example shown 101 is the target extension...

Page 127: ...image to be uploaded 1 Specify the image file to be uploaded 2 Click on the upload icon 3 Preview the image To delete the uploaded image click the Delete icon Note When upload is successful Image upl...

Page 128: ...C 8 1 4 To upload an image from another extension click Cancel and repeat from step 2 above...

Page 129: ...C 9 1 5 When image upload is complete click Home to exit the Telephone Setting screen...

Page 130: ...C 10 1 6 From the Home screen click the Logout icon to log out...

Page 131: ......

Page 132: ...NEC Enterprise Communication Technologies Inc December 2019 DT930 DT920 ITK 8TCGX ITK 8LCX User Guide SV9100...

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