UNIVERGE SV8100
Issue 4.0
ACD Installation Manual
3 - 113
Multiline
1.
Press your Wrap-Up Time Key (Program 15-07-01 or SC 752: *17).
Your Wrap-Up Time Key lights.
When you activate Wrap-Up Time, your ACD Supervisor with a DSS Console sees your
extension as busy (i.e., your key is lit).
Single Line Telephone
1.
Lift the handset.
2.
Dial
656
.
You hear a fast busy.
When you activate Wrap-Up Time, your ACD Supervisor with a DSS Console sees your
extension as busy (i.e., your key is lit).
To cancel Wrap-Up Time:
Multiline
1.
Press your Wrap-Up Time Key (Program 15-07-01 or SC 752: *17).
When you deactivate Wrap-Up Time, your ACD Supervisor with a DSS Console sees your
extension as available (logged in).
Single Line Telephone
1.
Lift the handset.
2.
Dial
657
.
You hear a confirmation tone.
When you deactivate Wrap-Up Time, your ACD Supervisor with a DSS Console sees your
extension as available (logged in).
Summary of Contents for Univerge SV8100
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