UNIVERGE SV8100
Issue 4.0
ACD Installation Manual
4 - 101
41-11 : VRS Delay Announcement
Description
Use
Program 41-11 : VRS Delay Announcement
to assign the VRS message number to
be used as the message source for the 1st and 2nd Delay Announcement Messages.
Refer to Program 41-08 for more on setting up the ACD overflow options.
This program is activated when the delay announcement source and options are
assigned as VRS in Program 41-08-03.
Input Data
ACD Group No.
01~64
Item
No.
Item
Input Data
Default
01
Delay Message Start Timer
Input the time before the 1st Delay
Message Starts.
0~64800 (sec)
0
02
1st Delay Message Number
Input the VRS Message to be played as
the 1st Delay Message.
0~101
0 = No Message
101 = Fixed Message
0
03
1st Delay Message Sending Count
Input the number of times the 1st Delay
Message is sent. If set to 0, the message
is not played.
0~255
0
04
2nd Delay Message Number
Input the VRS Message to be played as
the 2nd Delay Message.
0~101
0 = No Message
101 = Fixed Message
0
05
2nd Waiting Message Sending Count
Input the number of times the 2nd Delay
Message is sent. If set to 0, the message
is not played.
0~255
0
06
Tone Kind at Message Interval
Input what is heard between the Delay
messages.
0 = Ring Back Tone
1 = MOH Tone
2 = BGM Source
0
07
ACD Forced Disconnect Time after the
2nd Delay Message
Set the time, after the last 2nd Delay
Message is played, before the call is
disconnected.
0~64800 (sec)
(0 = No Disconnect)
60
Summary of Contents for Univerge SV8100
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