NEC Silentwriter SuperScript 610 User Manual Download Page 190 | Manualshive

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10–40 Troubleshooting

Q. What is the proper method of shipping a

Silentwriter SuperScript 610 printer?

The printer should be carefully packed in the
original packing materials.

Q. Can a 220/240-volt SuperScript 610 printer be

converted to 115 volts in the field, or a 115-volt
model be converted to 220/240 volts in the field?

No. The voltage must be specified at the time of
purchase.

Q. Can I use an external print spooler?

No, external print spoolers are not designed to
work with the high speed bi-directional interface.

Q. Does this work with networks? I have Windows

for Workgroups in my office.

The SuperScript 610 works as a personal, non-
shared printer only. Currently, the bi-directional
interface protocol must drive the printer in real
time.

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Summary of Contents for Silentwriter SuperScript 610

Page 1: ...Silentwriter SuperScript 610 User s Guide ...

Page 2: ...n customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC Toallow fordesignandspecificationimprovements the informationinthis document is subject to change at any time without notice Reproduction of this document or portions thereo...

Page 3: ...5 Printer Dimensions with 200 sheet Hopper 2 6 System Requirements 2 7 External Printer Parts 2 8 Internal Printer Parts 2 11 Toner Cartridge 2 13 Preparing the Toner Cartridge 2 14 Installing the Toner Cartridge 2 17 Installing Paper 2 20 Interface Cable 2 23 Power Cord 2 25 Installing SuperScript Printing Software 2 27 3 Printing with Your Silentwriter SuperScript 610 Silentwriter SuperScript Pr...

Page 4: ... 5 Print Status Window 6 Selecting Paper and Media Paper Properties 6 2 Print Areas 6 3 Paper and Media Use 6 4 Preprinted Forms 6 5 Heavy Print Stock 6 6 Envelopes 6 6 Adhesive Labels 6 8 Transparency Film 6 9 Media Purchasing Specifications 6 9 Sheet Paper 6 10 Envelopes 6 12 Adhesive Labels 6 13 Transparency Film 6 14 Storage Guidelines 6 14 7 Using Fonts Fonts in GDI Mode 7 1 Fonts in PCL Mode...

Page 5: ...idge 9 8 Cleaning the Printer Mechanism 9 8 Cleaning Conditions 9 9 Parts to Be Cleaned 9 10 Cleaning Procedure 9 12 Installing the Toner Cartridge 9 16 Transporting the Printer 9 22 Removing the Toner Cartridge 9 22 Removing the 200 sheet Hopper 9 24 Removing the Interface Cable 9 24 Removing the Power Cord 9 25 Check List Before Transporting the Printer 9 26 10 Troubleshooting Print Quality Main...

Page 6: ...al Line 10 32 Graphics Appear Coarse in GDI Mode 10 33 Text Appears Jagged or Low Resolution in GDI Mode 10 33 Unexpected Font in Either GDI or PCL Mode 10 34 Unexpected Font in PCL Mode 10 35 Shifted or Broken Image 10 35 Allocating Virtual Memory 10 36 Commonly Asked Questions 10 38 A Character Sets B Optimizing Printer Performance C Specifications D Interface Cable Specifications E Removing Sup...

Page 7: ...ecifications 6 10 6 2 Envelope Specifications 6 12 6 3 Label Specifications 6 13 6 4 Transparency Specifications 6 14 8 1 a Recommended Printing Methods The Standard Hopper 8 2 8 1 b Recommended Printing Methods Optional 200 sheet Hopper 8 3 10 1 Simple Troubleshooting 10 1 ...

Page 8: ...viii Contents ...

Page 9: ...d includes information about its setting up features operation and maintenance If you are just beginning to use it you may want to read this entire user s guide to familiarize yourself with the printer If you have been using the printer for some time you can scan the Contents for spe cific information that you need ...

Page 10: ...x Contents ...

Page 11: ...atus information In addition by expanding the memory of your computer or upgrading to a more powerful PC the performance of your SuperScript 610 can also be improved NEC SuperScript software supports two printing modes namely GDI mode and PCL emulation mode GDI mode offers the full performance of the total printing system while the PCL emulation mode offers compatibility with existing PCL print fi...

Page 12: ...image acts like a magnet that attracts toner to the drum The toner and the drum are grouped in one self contained cartridge At the same time paper or transparency film or envelope passes through the printer and near the drum The paper is electrostatically charged as it reaches the drum Toner previously attracted to the drum as image areas is transferred to the charged paper The paper then passes b...

Page 13: ...s The Silentwriter SuperScript 610 software allows you to select from two different modes of printing GDI mode provides fast WYSIWYG What You See Is What You Get output PCL emulation mode provides compatibility with the popular printer language used in the LaserJet IIP Both Windows and DOS applications running under Windows can use PCL emulation mode for printing Print speed up to 6 pages per minu...

Page 14: ...cts and smoothes jagged edges of raster images to be printed by dividing one full dot into several subdots to be set in the appropri ate position The print quality of both text and graphics will be improved Paper input from a 50 sheet hopper supporting Paper 1 Letter 2 A4 3 Executive 4 A5 Envelope 1 Monarch 2 Commercial 10 3 DL 4 C5 ...

Page 15: ...sign quality and workmanship shared by all NEC printers backed by our total commitment to full product support Power Saving Mode This printer has the Power Saving Mode In this mode if there is no print job within specified time default 15 minutes while printer is idle the fuser unit pauses and power consumption will be decreased However the next printing operation needs a certain warming up time T...

Page 16: ...ional feature available for the Silentwriter SuperScript 610 include the following Optional 200 sheet Paper Hopper supporting Paper 1 Letter 2 A4 3 Executive 4 A5 Envelope 1 Monarch 2 Commercial 10 3 DL 4 C5 OPTIONAL FEATURES ...

Page 17: ...1 1 Supplies and Accessories PRODUCT ORDER NUMBER Toner Cartridge 135 037681 201 A Optional 200 sheet Hopper 135 006432 201 A For a detailed description of the PCL s printer language the LaserJet IIP Printer Technical Refer ence Manual is available through the Hewlett Packard Company ORDERING SUPPLIES AND ACCESSORIES ...

Page 18: ...1 8 Introduction ...

Page 19: ...dures to set up your SuperScript 610 2 UNPACKING Unpacking 1 Open the box 2 Take out the documents including software diskettes and the power cord from the box 3 Take out the Starter Toner Cartridge 4 Lift the printer together with the packing materi als ...

Page 20: ...e following items NEC Silentwriter SuperScript 610 Printer SuperScript software kit User s guide Power cord Starter Toner Cartridge Packing material not shown NOTE Save this user s guide and all packing materials in case the printer needs to be repacked ...

Page 21: ...he room well ventilated with a relative humidity between 20 and 80 and temperature between 50 F and 90 5 F 10 C to 32 5 C Leave adequate space around the printer for easy access See the following figure WARNING Do not place objects near the printer that may cover the ventilation holes on its sides OPERATING REQUIRE MENTS ...

Page 22: ...2 4 Setting Up ...

Page 23: ...Setting Up 2 5 Printer Dimensions The following illustration shows the standard dimen sions of a Silentwriter SuperScript 610 printer ...

Page 24: ...ting Up Printer Dimen sions with 200 sheet Hopper The following illustration shows the dimensions of a Silentwriter SuperScript 610 printer when the 50 sheet hopper is replaced by the optional 200 sheet hopper ...

Page 25: ...4 megabytes PC memory RAM which is the amount of memory recommended by Microsoft for use with Windows 3 1 Adding more memory to your PC will increase the overall system and printer performance The SuperScript software requires approximately 1 4 megabytes disk space on your system s hard disk drive About 2 megabytes more disk space is needed to install the SuperScript TrueTypeTM Fonts In addition u...

Page 26: ...ions show external printer parts NOTE Because of Silentwriter SuperScript 610 s high speed interface it is important to use a properly manufactured parallel cable Use of a poor quality parallel cable may affect your output See Interface Cable specification Appendix D ...

Page 27: ...ghts to show the operating status of the printer Ready indicator the left panel light is used to show that the printer is ready steady green warming up rapid blinking or in power saving mode slow blinking Paper Jam indicator the middle panel light appears in red when the printer detects a paper jam Attention indicator the right panel light appears in red in error conditions other than the paper ja...

Page 28: ...ndard Hopper Holds up to 50 sheets of paper at 17 lbs Face down Door Ejects the printed sheets with printed side facing down Power Switch Turns the printer off or on Model Number Indicates the model number of your printer ...

Page 29: ...ates the serial number of your printer You need to enter this number on the warranty registration Parallel Interface Provides connection to the Centronics type parallel interface connector of your computer Power Outlet Connects the power cord to a power outlet ...

Page 30: ...de Ribs Guides the sheets to the fuser unit Transfer Roller A high voltage roller that attracts the toner on the EP drum Laser Diode Unit Exposes and generates the print image on the EP drum surface Erase Unit Equalizes the distribution of electric potential on the EP drum Fuser Unit Fixes the toner to the paper ...

Page 31: ... dry ink sub stance and an EP drum that transfers the toner to paper Unpack the toner cartridge from its box and install it in the printer as follows Unpack the cartridge box The cartridge box consists of a carton box inserts and a toner cartridge Unpacking illustration ...

Page 32: ...bag 2 Hold the cartridge horizontally and gently shake it five to six times to distribute the toner evenly NOTE Shake the cartridge in the direction indicated in the illustration While shaking take care not to touch the drum protection shutter red transparent plastic of the toner cartridge ...

Page 33: ...ealing tape is approximately 20 inches long when completely removed NOTE Be sure to pull the tape straight and slowly out of the cartridge to prevent it from being broken in the middle Be careful not to get toner from the tape on your hands If you get toner on your hands wash with cold water ...

Page 34: ...2 16 Setting Up 4 Carefully remove the yellow shutter lock pins of the toner cartridge 2 pieces NOTE Do not touch the drum protection shutter ...

Page 35: ...Setting Up 2 17 1 Check that the power switch is off 2 Pull the lock release lever of the upper cover and carefully open it Installing the Toner Cartridge ...

Page 36: ...2 18 Setting Up 3 Hold the toner cartridge by its two green handles and gently release it bottom first into the printer NOTE Check that the toner cartridge is securely seated inside the printer ...

Page 37: ...Setting Up 2 19 4 Carefully push down the upper cover to close it NOTE Check that the lock release lever has se curely returned to its locked position ...

Page 38: ...PER 1 Unfold and lock the paper guides of the hopper starting with 1 and then 2 Then hold the right paper holder by its foot and position it to the right edge 3 2 Pull the paper setting lever in the direction indicated by the arrow ...

Page 39: ...per can accommodate up to approxi mately 50 sheets However load one sheet at a time in single sheet feed mode if you are using legal size paper heavier paper envelopes labels and transparencies refer to Chapter 8 To protect unused sheets from getting excessively damp or dry replace them in their protective cover ...

Page 40: ...ght paper guide until it gently touches the edge of paper 5 Return the paper setting lever down to its original position NOTE Check that edges of paper are even Otherwise sheets may not be fed properly which may cause print errors ...

Page 41: ...e to connect this printer to a computer Connect the interface cable as described below 1 Switch off power to the printer and the computer NOTE To protect your printer and computer from possible damage make sure they are powered down prior to connection ...

Page 42: ...r of the interface cable into the printer and then secure the lock springs 3 Connect the other end of the cable to the compu ter Refer to the computer manual for details about selection of a proper connector to interface your printer to ...

Page 43: ...ower cord provided and connect it to an outlet NOTE Do not connect the power cord to the auxiliary outlet of your computer Connect the power cord as described below 1 Switch off power to the printer NOTE Check that the power switch is off ...

Page 44: ...2 26 Setting Up 2 Plug the power cord into the power connector on the rear panel of the printer 3 Plug the other end of the power cord into an outlet ...

Page 45: ...st have a minimum of 4 megabytes of RAM and 8 5 megabytes hard disk space The following information shows how to identify the available space on your hard disk You may skip this page if you are sure that your system meets both To verify your available disk space you can try the following 1 From the C prompt or whichever drive you intend to install the SuperScript software type DIR 2 Examine the di...

Page 46: ... start up as usual after which the Program Manager group window should be displayed on your screen If the Program Man ager group appears as an icon restore it by double clicking on the icon 3 From the Program Manger menu click on File Then click on the Run option The Run Pro gram dialog box appears 4 At the prompt type A NECSETUP where A is the letter of the drive containing the SuperScript softwa...

Page 47: ...Setting Up 2 29 Click the mouse or press any key to continue ...

Page 48: ...t hopper select the standard 50 sheet hopper 6 Tell the setup program which parallel port you wish to use LPT1 LPT2 or LPT3 The setup program only shows you the port names available on your system The default is LPT1 Later after the installation you can select a different port by using the NEC SuperScript Print Manager see Chapter 4 ...

Page 49: ...ct a drive with at least the amount of free disk space 1 4 megabytes required for the NEC SuperScript installation As shown in the next figure Setup Directory Selection the setup program will create and set up the directory C SSCRIPT as the default installation directory You can change the default directory at this time by specifying a different directory Click on the OK button The installation pr...

Page 50: ...2 32 Setting Up 8 During the installation NEC SuperScript shows you progress and status messages as shown in the next figure ...

Page 51: ...nstall all 20 fonts automatically This requires approximately 2 MB of hard disk space If you select Cancel you will skip this step and continue with the SuperScript installation You can install the fonts individually later from the standard Win dows Control Panel Font Utility See chapter 7 Installing SuperScript TrueType Fonts page 7 4 or your Windows documentation for more information Click on OK...

Page 52: ...hen you start Windows The setup program also creates the NEC SuperScript Tools group This group contains icons for NEC SuperScript programs including the NEC SuperScript Print Manager and the NEC SuperScript Test Program Once NEC SuperScript is active you will be able to run these programs by double clicking on their icons ...

Page 53: ...erScript can start running 11 When Windows is restarted NEC SuperScript Test Program will check to make sure all the print modes work correctly The Test program will print several pages during the test including a configuration page containing information about your system and printer NOTE It is a good idea to save a copy of the most recent configuration page with your manual It may be useful if y...

Page 54: ...ations Before continuing make sure the printer is ready The power switch should be turned on and the hopper should have paper in it Press OK to continue with the print tests Cancel to exit to the program s main menu 13 Before printing starts you will see the following message as SuperScript sets up the tests ...

Page 55: ...e Test Program prints a configuration page that shows information about your PC and printer Save a copy of the most recent configuration page with this manual You may find it useful if you ever need to call Customer Support ...

Page 56: ...2 38 Setting Up 15 SuperScript will now ask to print one test page in each print mode Click on Yes to continue No to bypass the current test ...

Page 57: ...he Test Program will ask if you want to exit Click OK to quit the program Clicking Cancel instead of OK will return you to the Test Program s main screen The File pull down menu gives you the choice of repeating the test sequence or exiting the program ...

Page 58: ...2 40 Setting Up Once SuperScript software is installed NEC SuperScript 610 device names appear in the Printers window of your Control Panel see the next figure ...

Page 59: ...alternative try printing the file using the SuperScript PCL mode Printing with the SuperScript PCL mode will be slower than the GDI mode because GDI is the language of Windows with direct access to Windows resources PCL emulation also gives you the ability to print from a DOS application running within Windows and from the MS DOS command line within Win dows You can select the print mode from many...

Page 60: ...aster printing as much as four times faster for some files SuperScript GDI mode includes some additional features such as manual duplex printing You can set options for GDI mode by using the Control Panel in Windows 1 Switch to the Program Manager You should see a window titled Main If this window has been minimized restore it 2 Double click on the Control Panel icon in the Main window 3 Double cl...

Page 61: ...pplications also have shortcuts to the setup screen so you don t have to go through the Control Panel For example Microsoft Write includes a command called Print Setup under the File menu which allows you to set up the printer directly without going through the Control Panel ...

Page 62: ... 9 1 2 in Envelope DL 110 220 mm Envelope C5 162 229 mm Number of copies 1 up to 99 Orientation Portrait Landscape The OPTIONS button takes you to the Advanced Options screen described below Press the OK button if you are satisfied with the selections shown in each box in the Options dialog window The changes you have made will take effect and you will leave this window If you press the CANCEL but...

Page 63: ...he NEC SuperScript Print Manager is always on for PCL compatible mode The NEC SuperScript Print Manager lets you use some addi tional features in GDI mode including manual duplexing and the use of the NEC SuperScript Print Manager control screen see Chapter 4 NOTE Turn off the NEC SuperScript Print Manager to get the fastest printing but not necessar ily the fastest return to application ...

Page 64: ... Likewise if you put an X in the box marked Beep On Printer Error the printer will always beep as a result of an error condition such as paper out or paper jam Printing Status Option Manual Duplex Printing If you put an X in the box marked Manual Duplexing NEC SuperScript with a little help from you will print your file on both sides of the paper You can also choose one of two formatting options B...

Page 65: ...rections are as follows 3 Set the printed sheets into the hopper as described on pages 8 4 to 8 6 Click the RESUME button Even numbered pages can then be printed on the back sides of the previously printed odd pages After printing the printer detects a Paper Out condition and then pauses Set the sheet with the next odd page number into the hopper and click the RESUME button The next even numbered ...

Page 66: ...3 8 Printing with Your SuperScript 610 Some printed sheets may be curled Curled sheets may cause jamming Straighten the sheets before reinserting them into the hopper ...

Page 67: ...inter starting with the sheet having the smallest page number The reinserting direction is the same as in Using the Standard Hopper 4 SuperScript prints every even numbered page on the backs of the pages already printed Curled printed sheets may cause jamming Straighten the sheets before reinserting them into the hopper To feed sheets continuously you must insert sheets following the printer s tim...

Page 68: ...ng the front side of the page i e odd numbered pages clear the error as instructed in Print Status Window and click the Resume button to continue the current duplex print job as usual If an error occurs while printing the back side of the page i e even numbered pages clear the error as instructed in Print Status Window If the page being printed when the error occurs is damaged insert a new piece o...

Page 69: ...atted files i e DOS print screen directly 4 Ability to print complex graphic files which Windows may not display well for some applica tions NOTE If you can not determine which print mode is best suited for your printing applications under Windows we recommend you to always use GDI mode first For DOS applications running under the Windows DOS shell the PCL mode is automactically enabled The next t...

Page 70: ... preter active 1 From the Windows Program Manager double click on the NEC SuperScript Printer Manager icon in the NEC SuperScript Tools group 2 Minimize the NEC SuperScript Print Manager to an icon if desired 3 Download macros or soft fonts in advance using the downloading utility provided by your fonts 4 Start or return to your application and print your document This will preserve your downloade...

Page 71: ... lost Unlike a conventional PCL printer if the SuperScript PCL interpreter shuts itself off as described above it will print the last page automati cally However if you launch the NEC SuperScirpt Print Manager as described above before printing then you will have control over whether the unprinted page will be saved The PCL interpreter provides a form feed function in its program menu which can be...

Page 72: ...ing on the MS DOS icon in the Main window from the Program Manager screen When ready to print start your DOS application and print as you normally would Set up your application to print to the parallel port LPT1 or LPT2 or LPT3 if you have SuperScript set to print to one of these ports instead Be sure to select the NEC SuperScript PCL driver or an HP LaserJet IIP driver PRINTING PCL FILES FROM DOS...

Page 73: ...s waiting to be printed and change their order You also can see how much of the current print job has been processed You can control the priority setting for printing relative to other applications running at the same time Furthermore when the NEC SuperScript Print Manager is in use you can print double sided pages in GDI mode When minimized the NEC SuperScript Print Man ager appears as an icon at...

Page 74: ...l applications at the same time This helps productivity but it also means that you are sharing your PC s resources among several activities SuperScript s priority settings let you control the priority of the printing activity relative to other applications running at the same time ...

Page 75: ...checked your system will beep after encountering an error condition with the printer If Beep When Print Job is Complete is checked your system will beep when printing has completed 3 Display Print Status If you check this item the Print Status Window will pop up on your screen during printing If this item is not checked the Print Status Window only pops up when an error occurs See Chapter 5 for mo...

Page 76: ...sumption by shifting into a power saving mode This option allow you to select either Power Saving Mode On or Power Saving Mode Off If you choose the Power Saving Mode Off option your printer will remain active and consume more power When you select the Power Saving Mode On option you can enter a time interval from 1 to 30 minutes After the specified time interval of idling the printer will shift i...

Page 77: ...r Help On This option opens up a window allowing you to get information on SuperScript features 3 How to Use Help This is the standard Windows Help guide to show users how to access the help menu 4 About The About option provides you with the information about the version of the NEC SuperScript software currently running ...

Page 78: ...he NEC SuperScript Print Manager screen shows jobs in queue waiting to be printed JOB NAME The software application and file that created the print job FORMAT Either GDI or PCL format SIZE How large the print job is in bytes TIME Time of day the print job was created ...

Page 79: ...ue and send it to be processed and printed However if you have a mouse you can change the order of print jobs that remain in the queue by following a drag and drop procedure 1 Move the mouse to the entry you want to re order 2 Press down on the left button of your mouse Do not lift your finger The entry will turn blue to indicate that it has been selected 3 Without lifting your finger drag the pri...

Page 80: ... actual printing starts PAUSE The PAUSE button lets you pause the current print job Once the job is paused you can use the RESUME button to continue printing or cancel the print job by clicking the DELETE button RESUME RESUME lets you resume printing a job that has been paused ADD The ADD button lets you select a GDI or PCL print job file previously stored on your hard disk and add it to the end o...

Page 81: ...C SuperScript Print Manager or exit Windows while there are still documents waiting to be printed SuperScript will display a message asking if you want to save the remaining print jobs If you select Yes the print jobs will be saved as you exit When you start up the NEC SuperScript Print Manager next time you can resume printing of the unfinished documents If you select No the print jobs will be lo...

Page 82: ...4 10 NEC SuperScript Print Manager ...

Page 83: ...des you can use the NEC SuperScript Print Manager to choose whether or not you want the Print Status Window to display during printing See page 3 5 and Chapter 4 The Print Status Window will also alert you in case of a problem It displays a warning or error message In addition it points to the problem area on the printer and gives instructions for what to do next ...

Page 84: ...hat appears in the Print Status Window or when this window is minimized to an icon If Animate Icon is checked then the printer will show paper printing and panel lights blinking Help 1 Contents It gives you a list of subjects available in the help menu 2 Search for Help On This option opens up a window allowing you to get information on SuperScript features ...

Page 85: ...y being printed Picture of your printer This box shows a picture of your SuperScript 610 printer If a problem has occurred an arrow points to where the printer is affected STATUS MESSAGE This box shows an error or status message and corresponding icon The display also tells you what to do for each error or warning message The possible messages include Cover Open or Toner Cartridge Missing Either y...

Page 86: ...rint job however the Manual Feed Cover is closed Open the Manual Feed Cover to the manual feed position and insert a sheet of paper Click the RESUME button to start again Manual Cover Open Hopper Feed has been selected for the current print job however the Manual Feed Cover is open Close the Manual Feed Cover Click the RESUME button to start again Manual Feed Manual Feed has been selected for the ...

Page 87: ...paper size than what the software has been setup to handle You need to load a different size paper or change paper size selection in your printer setup screen Power Off or Cable Problem NEC SuperScript software can t find your printer This error may be caused by 1 the printer is off 2 the printer s parallel cable is not installed properly 3 a problem exists within the connection or the parallel ca...

Page 88: ...the SuperScript Print Manager Resume The RESUME button lets you continue printing after you have paused printing or after the printer recovers from an error situation Delete The DELETE button lets you delete the current print job You must pause the job before you can delete it Additionally you may delete a print job halted due to an error situation like paper out ...

Page 89: ...ter notes products that have consistently demonstrated high quality This chapter shows you how to recognize quality media products and gives detailed specifications for print materials Recom mended handling and storage guidelines are also given You must judge the quality and performance of any paper We strongly recommend that you test several reams of selected paper for Silentwriter SuperScript 61...

Page 90: ...r that you are using this media in a laser printer PAPER PROPERTIES Paper manufactured from 100 chemical wood pulp containing no more than 25 cotton fiber is recom mended Paper should be dust free and have cleanly cut edges Do not use wrinkled curled or damp paper it often causes misfeeds paper jams and illegible output Most writing paper has two sides top often called the felt side and bottom or ...

Page 91: ...he following considerations Smoother surface paper generates sharper output resolution and detail Coated paper can melt discolor or release hazardous emissions at temperatures greater than 200 C 392 F The acceptable range of media weight for use is 60 to 105 g m2 16 to 28 pounds Print Areas Acceptable media sizes and their corresponding print areas are as follows Letter 8 5 in 11 in 216 mm 279 mm ...

Page 92: ...d Media Use Observe the following guidelines for media selec tion Do not attempt to print on any of the following types of paper recycled paper extremely smooth or shiny coated paper very rough textured or embossed paper multipart forms or carbonless papers paper coating dyes or inks not compatible with the fusing temperature of 200 C 392 F paper that produces hazardous emissions when exposed to 2...

Page 93: ...g considerations Forms should be printed with heat resistant inks that do not vaporize or generate harmful emis sions at temperatures greater than 200 C 392 F for 0 1 seconds Don t use paper printed with low temperature inks Inks must not be flammable Inks must not be affected by the resin compo nents found in toner Care must be taken to avoid changing the mois ture content of paper being preprint...

Page 94: ...media weight for use is 60 to 105 g m2 16 to 28 pounds Heavy Print Stock Envelopes must be ejected from the face down door in order to minimize curling and wrinkling The printer accepts one of four standard envelope sizes Monarch 3 375 in 7 5 in 98 4 mm 190 5 mm Commercial 10 4 125 in 9 5 in 105 mm 241 mm DL 110 mm 220 mm 4 33 in 8 66 in C5 162 mm 229 mm 6 38 in 9 02 in NEC tested Eaton 25 Cotton ...

Page 95: ...hat are heavily embossed feed well Avoid heavily textured or coated envelopes In addition avoid envelopes with snaps clasps tie strings cello phane windows or curved or thick leading paper edges They don t feed consistently envelopes composed with glues inks and adhesives that could discolor scorch or melt when heat is applied adhesives that generate harmful emissions at temperatures greater than ...

Page 96: ...ges Thus NEC neither warrants nor recom mends the use of any particular label and the user assumes all responsibility as to the quality and performance of labels selected Note the following considerations regarding the adhesive layer Labels must be set on and fed from the paper hopper one piece at a time do not place more than one in the hopper In order to minimize curling labels must be ejected f...

Page 97: ...ncies must be tested for satisfactory per formance prior to purchase Transparent film must be placed in and fed from the paper hopper one sheet at a time do not place several sheets in the paper hopper In order to minimize curling transparent film must be ejected from the face down door MEDIA PURCHASING SPECIFICA TIONS The following purchase specifications are intended for the person who orders yo...

Page 98: ...4 to 0 19 mm 3 7 to 7 5 mils 100 chemical wood pulp with up to 25 cotton fiber recommended Zero curl toward image side minimum 15 inch radius curl toward opposite side Sharp edges no visible fray 2 0 to 15 1010 ohms square conditioned at 22 C 71 6 F plus 50 relative humidity 1 2 to 15 1011 ohm centimeter conditioned at 22 C 71 6 F plus 50 relative humidity Cut sheets must be within 0 8 mm of nomin...

Page 99: ...Grain Moisture content Opacity Packaging Smoothness Stiffness Wax pick SPECIFICATION Long grain 4 to 6 by weight Minimum of 85 Polylaminated moisture proof ream wrap 100 to 300 Sheffield scale 1 6 minimum machine direction 0 6 minimum cross direction Taber 12 minimum Dennison ...

Page 100: ...wood pulp with up to 30 cotton fiber Envelope must lie flat with no more than 0 25 inch curl across the entire surface 2 0 to 15 1010 ohms square conditioned at 22 C 71 6 F plus 50 relative humidity Cannot have adhesive exposed to the printer Must be accurately folded 1 mm so that there are no more than two paper thicknesses anywhere along the envelope surface All glue lines must be continuous and...

Page 101: ...el surfaces General label attachment die cutting cannot allow for peeling during transport printing or electrical fusing Labels should cover the entire carrier sheet Zero curl toward image side minimum 30 degree radius curl toward opposite side Curl must be within specifications after heating at 200 C 392 F for 0 1 seconds 2 0 to 15 1010 ohms square 1 2 to 15 1011 ohms centimeter Cut sheets must b...

Page 102: ...ls Double side STORAGE GUIDELINES Note the following guidelines when storing paper Don t stack cartons of paper more than 6 cartons high To optimize print quality store and use paper at temperatures no lower than 20 C 68 F with humidity of 50 5 If paper must be stored in extreme humidity keep it tightly wrapped in plastic If paper must be stored in extreme cold or hot environments allow several ho...

Page 103: ...erence between TrueType and other kinds of fonts is negligible One advantage of GDI mode becomes evident when you work with documents that have multiple fonts A standard printer language such as PostScript must fetch additional information every time it processes a new font in a document A document with a large number of different fonts can take a noticeably long time to print In GDI mode the work...

Page 104: ...nts when creating your documents If you only need TrueType fonts identified with a TT symbol on your font list you can hide all others from your list of available fonts by following the procedure 1 Open the Main group in the Program Manager 2 Double click the Control Panel icon 3 Double click the Fonts icon 4 Click the TrueType button 5 Select Show Only TrueType Fonts in Applica tions and click OK...

Page 105: ...16 66 pitch Regular You can select these resident fonts in SuperScript PCL mode If you cannot see these resident fonts listed in your application then open the Control Panel and select the Fonts icon Click on the TrueType button Then disable the Show Only TrueType Fonts in Applications feature as shown below Now select the resident fonts through your application as you would any other kind of font...

Page 106: ...7 4 Using Fonts ...

Page 107: ... This chapter explains various print options available when using the SuperScript 610 printer Loading the hopper and selecting the paper path are discussed Before you use or order any print media please read the chapter titled Selecting Paper and Media ...

Page 108: ...r output method For details on print media refer to the chapter titled Selecting Paper and Media Max 50 sheets 64 g m2 Face up Tray or Face down Door Sheet Paper 60 82 g m2 Letter Executive A4 A5 Heavy Paper 83 105 g m2 or Transparency Film Adhesive Label Envelope Commercial 10 Monarch International DL International C5 1 sheet Face down Door 1 piece Face down Door When using heavy bond paper weigh...

Page 109: ...Executive A4 A5 Heavy Paper 83 105 g m2 or Transparency Film Adhesive Label Envelope Commercial 10 Monarch International DL International C5 INPUT CAPACITY EXIT TO Max 200 sheets 64 g m2 Face up Tray or Face down Door 1 sheet Face down Door When using heavy bond paper weights 83 to 105 g m2 use the Face down Door Max 5 pieces Face down Door ...

Page 110: ...2 can be loaded into the hopper at a time The maxi mum capacity is 50 sheets for 64 g m2 paper it varies with the weight of paper you use Heavier paper 83 105 g m2 Legal size paper 60 105 g m2 envelopes transparencies or labels should be loaded one sheet at a time into the hopper Loading the Paper The method of setting sheets in multi sheet feed and single sheet feed modes is the same 1 Open up th...

Page 111: ... Insert paper as far as it will go with the left edge evenly touching the left paper holder guide The hopper can accommodate up to approxi mately 50 sheets 64 g m2 To protect unused sheets from getting excessively damped or dry replace them in their protective covering ...

Page 112: ...e paper 5 Press the paper setting lever down to its original positions NOTE Check that the edges of the sheets are even Otherwise sheets may not be fed properly which can cause printing errors After using the printer fold the paper holders down by reversing the paper loading procedure ...

Page 113: ...ed mode heavy bond paper envelopes labels and transparency films may also be fed See table 8 1 b To use the optional 200 sheet hopper remove the standard hopper and then install the 200 sheet hopper NOTE You need to run the setup program NECSETUP if this is the first time you are installing the 200 sheet hopper THE 200 SHEET PAPER HOPPER OPTIONAL ...

Page 114: ...8 8 Choosing Print Options Remove the standard hopper as described below 1 Hold the standard hopper with both hands 2 Lift it up while holding it steadily Removing the Standard Hopper ...

Page 115: ...0 sheet Paper Hopper Attach the optional 200 sheet hopper as described below 1 Hold the 200 sheet hopper with both hands as illustrated and push the lock release levers 2 Carefully set the hopper on the printer and release the lock release lever ...

Page 116: ... feed cover of the 200 sheet hopper by rotating the manual feed cover until a second clicking sound is heard Do not try to pull the manual feed cover beyond this point as it might break 3 Check that the 200 sheet hopper is securely set and that the lock release levers have returned to their original position Hopper Feed ...

Page 117: ...t Options 8 11 2 Pull up the paper guide lever and move the paper guide in the direction indicated by the arrow Flip up the hopper guide 3 Insert paper with the left edge evenly touching the left side of the hopper ...

Page 118: ... press down on the paper guide lever to lock it in place 5 Carefully return the manual feed cover to its original position NOTE It is not possible to print with the manual feed cover open Return the manual feed cover to its original position Do not open the manual feed cover while printing ...

Page 119: ...he manual feed cover The manual feed cover stops to two positions when pulled up A clicking sound is produced every time it stops in any of the two positions Pull it up until the first clicking sound is heard Media e g paper can be manually fed only in this position NOTE The manual feed cover cannot be opened up beyond position 2 as shown on the section Hopper Feed Do not force it open beyond this...

Page 120: ...indows 3 Insert one sheet of paper alongside the edge of the manual feed guide of the manual feed cover Insert the sheet as far as it will go to avoid paper jam caused by misfeeding 4 Select Print within your application NOTE Sheets cannot be manually fed when the manual feed cover is returned to its original position ...

Page 121: ...return the manual feed cover to its original position Removing the 200 sheet Hopper To repack the printer detach the hopper first Detach the hopper as described below 1 Hold the 200 sheet hopper with both hands and push up the lock release levers ...

Page 122: ...ing Print Options 2 Lift up the 200 sheet hopper with the lock release levers unlocked OUTPUT PATHS Printed sheets may either be ejected onto the face up tray or the face down door either of which can be selected ...

Page 123: ... Open the face down door All types of paper can be ejected from the face down door Use the face down door especially for envelopes transparency films and heavy bond paper in order to protect them from being crumpled or wrinkled Output will not be stacked when the face down door is used Hence printed sheets should be removed once they are ejected Shown below is the paper path ...

Page 124: ...8 18 Choosing Print Options ...

Page 125: ...ins the basic maintenance and cleaning procedures you must follow to maintain high print quality and efficient operation of your SuperScript 610 printer Information on spare parts ordering and NEC service agreements is found in the chapter titled Getting Service and Support ...

Page 126: ...last 2 000 pages The shading of the print output becomes lighter when the cartridge needs to be replaced or the toner needs to be redistributed When the print output is light perform the following steps to redistribute the toner Redistribute the toner by performing the following steps 1 Turn off the power of the printer 2 Pull the lock release lever and raise the upper cover gently ...

Page 127: ...Maintaining Your Printer 9 3 3 Lift up the Toner Cartridge gently by holding the two green handle WARNING Do not touch the fuser unit It is extremely hot ...

Page 128: ...r Cartridge gently five or six times to redistribute the toner NOTE Shake the cartridge in the direction indicated in the illustration While shaking take care not to touch the drum protection shutter red transparent plastic of the Toner Cartridge ...

Page 129: ...ter 9 5 5 Insert the Toner Cartridge into the printer NOTE Hold the Toner Cartridge by its two green handles and insert it inside the printer as far as it will go Check that the cartridge is securely set inside the printer ...

Page 130: ... locks to place NOTE Make sure the lock release lever has been returned to its original position After redistributing the toner continue using the cartridge if the output is dark If a light output persists it is time to replace the Toner Cartridge Refer to the page on Replacing the Toner Cartridge ...

Page 131: ...ce the Toner Cartridge Table 9 1 lists the maintenance procedure applicable to your printer Table 9 1 Maintenance Schedule ITEM REPLACE OR CHECK Toner Cartridge When the Toner Cartridge is almost out of toner you may wish to replace it immediately or to redistribute the remaining toner powder to extend the usage Refer to the page on Redistributing the Toner Printer cleaning Perform general printer...

Page 132: ...er cartridge it is also time to perform cleaning on your printer mecha nism Before you begin unpack the toner cartridge box The cartridge box consists of a carton box inserts not shown and a toner cartridge Cleaning the Printer Mechanism Use a piece of lintless soft cloth to clean this printer ...

Page 133: ...pull off the power cord from the printer The fuser unit is extremely hot After switching off the power let the fuser unit cool down first before cleaning it Do not stand a toner cartridge on end or leave it in an upside down position Do not expose the detached toner cartridge to direct sunlight or place it in a dusty area Put it on a flat surface ...

Page 134: ...g Your Printer Parts to Be Cleaned Parts to be cleaned are The frequency and methods of cleaning of each part differ from each other On the next page the fre quency and the methods of cleaning the main parts are shown ...

Page 135: ... stained When replacing the Toner Cartridge When replacing the Toner Cartridge or every 6 months When replacing the Toner Cartridge and when print sheets come out stained CLEANING METHOD Wipe with a soft cloth and clean the surround ing parts of paper debris Print a few blank pages Wipe off stains from the printer case using a soft clean cloth To wipe off stubborn stains soak the cloth in neutral ...

Page 136: ...Printer Cleaning Procedure Follow these steps to clean the printer mechanism 1 Power off the printer 2 Pull off the power cord from the rear panel of the printer 3 Pull the lock release lever and raise the upper cover gently ...

Page 137: ...dirt from the feed roller s surface using a piece of soft cloth Remove paper debris accumulated in the surrounding parts 4 Remove the Toner Cartridge gently by holding the two green handles Cleaning the feed roller transfer roller and sur rounding parts ...

Page 138: ...leaning the paper guide ribs 6 Wipe off dirt and stains from the paper guide ribs with a piece of soft cloth Cleaning the laser beam window 7 Wipe off dirt and stains from the glass of the laser beam window with a piece of soft cloth ...

Page 139: ...ter 9 15 Cleaning the erase unit 8 Remove toner and paper dust from the erase unit Cleaning the fuser unit 9 Wipe off dirt and stains around the fuser unit with a piece of soft cloth WARNING The fuser unit is extremely hot ...

Page 140: ...rent manufacturers Refer to the Table 1 1 in the chapter 1 NOTE Do not stand the cartridge on end 1 Hold the Toner Cartridge by both ends 2 Hold the Toner Cartridge horizontally and gently shake it five or six times to distribute the toner NOTE Shake the Toner Cartridge in the direction shown below Be careful not to touch the drum protection shutter red transparent plastic of the Toner Cartridge I...

Page 141: ...ape tab and pull the tape out The sealing tape is approximately 500 mm long when completely removed NOTE Be sure to pull the tape straight out of the cartridge to prevent it from being broken in the middle Be careful not to get toner from the tape on your hands If you get toner on your hands wash with cold water ...

Page 142: ...9 18 Maintaining Your Printer 4 Slowly remove the yellow shutter lock pins 2 of the Toner Cartridge NOTE After removing the shutter lock pins do not touch the drum protection shutter ...

Page 143: ...ur Printer 9 19 5 Set the Toner Cartridge inside the printer NOTE Hold the Toner Cartridge by its two green handles and insert it in the printer as far as it will go Check that it is securely set as far as it will go ...

Page 144: ...ning Your Printer 6 Gently press down the upper cover and securely close it NOTE Check that the lock release lever has been returned to its original position 7 Plug the power cord into the rear panel of the printer ...

Page 145: ...Maintaining Your Printer 9 21 8 Finally set up the Silentwriter SuperScript 610 printer and print a few blank pages to clean the transfer roller ...

Page 146: ...moved The following procedures explain how to remove the accessories before transporting the printer TRANSPORT ING THE PRINTER Removing the Toner Cartridge Remove the Toner Cartridge as described below 1 Turn the power switch off 2 Pull the lock release lever and gently open the upper cover ...

Page 147: ...9 23 3 Hold the Toner Cartridge by its two green handles and lift it out of the printer 4 Gently press down the upper cover and securely close it NOTE Check that the lock release lever has been returned to its original position ...

Page 148: ...er to avoid any mechanical damage inside the printer See the chapter 8 Removing the 200 sheet Hopper Removing the Interface Cable 1 Disconnect the interface cable by pulling it out of the connector of the computer 2 Release the lock springs securing the connector to the printer and remove the interface cable by pulling it out ...

Page 149: ...Maintaining Your Printer 9 25 1 Holding the power plug disconnect the power cord from the outlet 2 Hold the plug and then pull power cord from the printer Removing the Power Cord ...

Page 150: ...rinter Before transporting this printer and accessories first pack it in the original boxes Be sure to detach the 200 sheet hopper if you have one Be sure to remove the Toner Cartridge Repack the printer and its accessories in the boxes provided at the time of purchase ...

Page 151: ... face up tray Paper doesn t stack cor rectly Check that the power cord is plugged into a live power outlet and the printer power switch is turned on Try powering the printer off and on Check that the hopper has paper loaded Check that all interface cable connections are tightly secured Check that the upper cover is closed Check that the Toner Cartridge is installed Check that the paper setting lev...

Page 152: ...ximum contrast Refer to the chapter titled Selecting Paper and Media Follow the cleaning procedures Refer to the chapter titled Maintaining Your Printer PAPER JAM When the paper path is blocked the printer stops printing Paper Jam is displayed on the computer screen When paper is pulled out with force it may tear leaving pieces of paper in the printer that may prevent the printer from feeding shee...

Page 153: ...r A paper jam may occur in any of the following areas hopper fuser unit Paper Jamming Areas Locations of Potential Paper Jams Removing the Jammed Paper The methods of removing jammed paper depends on the location of the jam First verify where paper is jammed before taking any necessary action ...

Page 154: ...ine out CAUTION When paper jams before a page completely passes through the fuser unit make sure that the unfused toner does not get into the printer If this occurs clean it up 3 Gently press down the upper cover and close it securely Push the upper cover gently to securely close it After closing the upper cover the printer will warm up and then resume printing ...

Page 155: ...r of the upper cover and gently open the upper cover 2 When the paper can be seen inside the printer pull it out slowly in the direction of the arrow paper feed side WARNING Do not touch the fuser unit It is extremely hot Paper Jams in the Fuser Unit ...

Page 156: ...printer pull it straight out slowly from the face up tray or the face down door CAUTION Be sure to check if the paper can be seen inside the printer The steps for removing the jammed paper are different and it is important to follow the proper procedure item 2 or 3 ...

Page 157: ...orn paper remaining in the location where paper jammed Is the paper guide flush against the side of the paper Is paper correctly placed in the hopper Is paper inserted in the hopper properly Is the paper setting lever pressed down in place Does paper meet the specifications Is the upper cover securely closed Immediately after removing jammed paper print outputs may be spotted with toner remaining ...

Page 158: ...n by running the SuperScript TEST program This utility also runs automatically after installation the first time you restart Windows Page 2 35 to 2 39 1 From the Program Manager find the NEC SuperScript Tools group If NEC SuperScript Tools has been minimized restore it by double clicking on its icon 2 Double click on the icon labeled NEC SuperScript TEST Program ...

Page 159: ...Troubleshooting 10 9 3 Select Print option to generate test pages ...

Page 160: ...am detects that your PC is not powerful enough it will quit without installing the SuperScript software SuperScript requires a PC that can run Windows 3 1 in 386 Enhanced mode See Chapter 2 System Requirements If you are running in Standard mode SuperScript will not load Exit Windows then restart by typing WIN 3 STATUS MESSAGES Installation Problems ...

Page 161: ...ript requires at least 4 megabytes of memory 4MB RAM to run See Chapter 2 System Requirements If the installation program detects that your PC does not have sufficient memory it will quit without installing the SuperScript software ...

Page 162: ... installation program detects that Windows 3 1 on your PC does not have sufficient virtual memory it will quit without installing SuperScript software See page 10 36 Allocating Virtual Memory for information on how to fix this The setup program does not detect a parallel port in your PC The cable that connects the PC to the printer must be inserted in a parallel port to work properly You may need ...

Page 163: ...f Windows to run properly If you are using Windows version 3 0 or earlier upgrade to version 3 1 before trying to re install the SuperScript software Insufficient free disk space Clear enough disk space on your hard disk drive before continuing with the installation ...

Page 164: ...ake sure the printer is turned on and that it is firmly connected to your PC by a standard parallel cable Check that the green status light is lit or is slowly blinking indicating that the printer is in Power Saving Mode Also try turning the printer off and on again If the problem persists there may be something wrong with the PC port ...

Page 165: ...Troubleshooting 10 15 This message may appear if you have just turned the printer on or if the Power Saving Mode is on and are trying to print Wait for the engine to finish warming up ...

Page 166: ...age means that either the printer s cover is open or there is no toner cartridge in the printer If the printer needs a toner cartridge insert one according to the instructions If the printer s cover is open shut it gently but firmly ...

Page 167: ...Troubleshooting 10 17 This means the manual feed cover is open preventing the printer from operating correctly while set to feed from the hopper Close the manual feed cover gently but firmly ...

Page 168: ...inter and then print your document See Chapter 8 for Manual Feed instructions This message means that the printer has run out of paper Manual feed has been selected for the current print jobs Feed a sheet of paper into the manual feed slot NOTE If this message appears though a sheet of paper is loaded check that the hopper is securely installed See the chapter 8 Installing the 200 sheet Paper Hopp...

Page 169: ...shooting 10 19 Manual duplex mode only handles the following paper sizes Letter A4 an international standard for business documents You will need to use one of these if you wish to print double sided documents ...

Page 170: ...le printing successfully espe cially if you want to print a batch of several documents Keeping sufficient disk space free will give you more flexibility with printing and will probably improve the performance of some of your applications as well If your PC is tight on disk space and you can t get rid of any files at this time you will probably still be able to print in GDI mode with SuperScript Pr...

Page 171: ...er to the printer and then click RESUME NOTE If this message appears though sheet of paper is loaded check the hopper is securely in stalled If the hopper is not securely installed push down the both sides of the hopper gently Then the hopper will be installed securely ...

Page 172: ...bleshooting This message means that paper has jammed inside your printer Open the cover as directed by the screen and gently but firmly remove the paper from inside For details refer to Paper Jam in this chapter ...

Page 173: ...Troubleshooting 10 23 Try turning the printer off and then on to see if the problem persists Something is wrong with the printer s engine Call Customer Support ...

Page 174: ...er setup screen See Chapter 3 GDI Mode or PCL Print Mode Some applications also allow you to select paper size directly If you are using the correct paper size check if the printer has mistakenly picked up more than one piece of paper Multiple sheets can appear to the printer as one extra long sheet of paper causing it to give a paper size error Be sure to use paper that meets the printer s requir...

Page 175: ...ndicates that the applications now running are not leaving sufficient free memory for SuperScript to operate Close the applications you do not need Note if you see this message frequently you may want to consider adding memory to your PC ...

Page 176: ...ting Refer to the following information to resolve print output quality problems OUTPUT QUALITY Light Page Check to see if the toner is running low Redistribute the toner Refer to the chapter 9 Redistributing the Toner ...

Page 177: ...m the toner cartridge Refer to the chapter 2 If necessary replace the Toner Cartridge the light sensitive transfer drum may be damaged Refer to the chapter 9 Make sure you are using a standard Centronics parallel cable and that your PC has a standard parallel port Reinstall the SuperScript software ...

Page 178: ...10 28 Troubleshooting Black Page If necessary replace the toner cartridge the light sensitive transfer drum may be damaged Refer to the chapter 9 ...

Page 179: ...r path from a previous paper jam See the chapter 10 Paper Jam Clean the laser beam window Refer to the chapter 9 Cleaning the printer Mechanism Rock the Toner Cartridge Refer to the chapter 9 Redistributing the Toner Reinsert the cartridge and print several pages Install a new toner cartridge ...

Page 180: ...10 30 Troubleshooting Spots on Back of Paper Clean the transfer roller and fuser unit with a piece of cloth CAUTION Fuser unit is hot wait for it to cool down first ...

Page 181: ...eam of paper Replace and store all paper to prevent moisture absorption Check paper specifications Rock the Toner Cartridge Refer to the chapter 9 Redistributing the Toner Reinsert the cartridge and print several pages Install a new toner cartridge ...

Page 182: ...r 9 Cleaning the Printer Mechanism Check for any torn pieces of paper remaining in the paper path from a previous paper jam See the chapter 10 Paper Jam Rock the Toner Cartridge See the chapter 9 Redistributing the Toner Reinsert the car tridge and print several pages Install a new toner cartridge ...

Page 183: ...lder versions of Windows Systems fonts typically have lower resolution than printer fonts Two system font typefaces that appear frequently are MS Serif and MS Sans which corre spond roughly to the TrueType fonts Times New Roman and Arial Because GDI takes a WYSIWYG approach what you see is what you get and be cause these fonts are fixed at a particular resolution they will have a jagged appearance...

Page 184: ... show only TrueType fonts The Windows 3 1 user documentation has some additional information on fonts and their usage Unexpected Font in Either GDI or PCL Mode This can happen if you are trying to print a document created with fonts that you do not have been installed on your system The solution is to install the missing font or select another font that works properly The Windows 3 1 user document...

Page 185: ...ge This problem is most likely caused by a faulty cable The SuperScript software sends data to your printer at very high speeds via a standard parallel cable Unfortunately many inexpensive parallel cables on the market are not manufactured according to standards They may still work fine at the low speeds common to many printers but their defects may cause output problems when data is transmitted a...

Page 186: ...ed below If you have not already designated the desired amount of virtual memory to run SuperScript or if you wish to convert to permanent virtual memory do that now by using the Control Panel The instructions below assume your system has the minimum amount of PC RAM 4 megabytes 1 From the Program Manager screen double click on the Control Panel icon 2 Double click on the 386 Enhanced icon 3 Click...

Page 187: ...ws won t let you create large enough permanent virtual memory you may need to run a disk defragmentation utility such as Norton Utilities sd to clean up your hard disk drive before changing your virtual memory to permanent In the mean time you can use temporary virtual memory instead of permanent NOTE For more information on virtual memory in Windows refer to the Microsoft Windows 3 1 User Guide ...

Page 188: ... Selecting Paper and Media Q What type of labels should I use with the Silentwriter SuperScript 610 Sheets of labels that meet the guidelines in the chapter titled Selecting Paper and Media can be printed using the single sheet feed method and face down gate Be sure to test a sample lot before purchasing refer to the chapter titled Choosing Print Options Q How can I maintain the print quality of t...

Page 189: ...dge When the output is light try to redistribute the toner If a light print output persists even after redistrib uting the toner replace the Toner Cartridge Q Can other brands of toner cartridges be used on the SuperScript printer No Only SuperScript 610 Toner Cartridges manufactured by NEC can be installed in the printer Q Can the toner cartridge be refilled Do not attempt to refill a used cartri...

Page 190: ... volt model be converted to 220 240 volts in the field No The voltage must be specified at the time of purchase Q Can I use an external print spooler No external print spoolers are not designed to work with the high speed bi directional interface Q Does this work with networks I have Windows for Workgroups in my office The SuperScript 610 works as a personal non shared printer only Currently the b...

Page 191: ...Character Sets and Code Sequence Commands for HP LaserJet IIP A 1 A A Character Sets and Code Sequence Commands for HP LaserJet IIP ...

Page 192: ...printable characters the US ASCII character set reside in decimal locations 33 through 127 hexadecimal 21 through 7F The US ASCII characters are found on a standard keyboard and are selected by typing that character For example if you wish to print the letter C you type the C on your keyboard or call out decimal location 67 or hexa decimal 43 column 4 row 3 When selecting a character in the Roman ...

Page 193: ...Character Sets and Code Sequence Commands for HP LaserJet IIP A 3 Includes ASCII and Roman Extension Symbol Sets NOTE Numbers in the boxes are the decimal equivalents of the hex notation ...

Page 194: ...A 4 Character Sets and Code Sequence Commands for HP LaserJet IIP ECMA 94 Latin 1 Symbol Set NOTE Numbers in the boxes are the decimal equivalents of the hex notation ...

Page 195: ...Character Sets and Code Sequence Commands for HP LaserJet IIP A 5 PC 8 Symbol Set NOTE Numbers in the boxes are the decimal equivalents of the hex notation ...

Page 196: ...A 6 Character Sets and Code Sequence Commands for HP LaserJet IIP PC 8 D N Danish Norwegian Symbol Set NOTE Numbers in the boxes are the decimal equivalents of the hex notation ...

Page 197: ...Character Sets and Code Sequence Commands for HP LaserJet IIP A 7 PC 850 Symbol Set NOTE Numbers in the boxes are the decimal equivalents of the hex notation ...

Page 198: ...s contained in ISO International Standard Organization symbol sets ISO symbol sets contain the same characters and the ASCII symbol set except for the character positions listed in this table For example the ISO 4 United King dom symbol set the British pound sign replaces the sign used in decimal position 35 of the ASCII symbol set Not recommended for future use ...

Page 199: ... ETB end of transmission block CAN cancel EM end of medium SUB substitute ESC escape FS file separator GS group separator RS record separator US unit separator SP space Exclamation point Quotation mark Number sign Dollar sign Percent sign Ampersand Closing single quote apostrophe Hex 00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F 10 11 12 13 14 15 16 17 18 19 1A 1B 1C 1D 1E 1F 20 21 22 23 24 25 2...

Page 200: ...55 056 057 060 061 062 063 064 065 066 067 070 071 072 073 074 075 076 077 100 101 102 103 104 105 106 107 110 111 112 113 114 115 116 117 Description Opening parenthesis Closing parenthesis Asterisk Plus Comma Hyphen Period point Slant solidus Zero One Two Three Four Five Six Seven Eight Nine Colon Semicolon Less than sign Equals sign Greater than sign Question mark Commercial At Uppercase A Uppe...

Page 201: ...161 162 163 164 165 166 167 Description Uppercase P Uppercase Q Uppercase R Uppercase S Uppercase T Uppercase U Uppercase V Uppercase W Uppercase X Uppercase Y Uppercase Z Opening square bracket Reverse slant Closing bracket Caret circumflex Underscore low line Opening Single Quote Lowercase a Lowercase b Lowercase c Lowercase d Lowercase e Lowercase f Lowercase g Lowercase h Lowercase i Lowercase...

Page 202: ...ng brace curly bracket Approximate tilde DEL delete rubout undefined control code undefined control code undefined control code undefined control code undefined control code undefined control code undefined control code undefined control code undefined control code undefined control code undefined control code undefined control code undefined control code undefined control code undefined control c...

Page 203: ...stion mark General currency symbol Pound sterling sign Yen sign Section mark Dutch guilder symbol Cent sign Lowercase a circumflex Lowercase e circumflex Lowercase o circumflex Lowercase u circumflex Lowercase a acute Lowercase e acute Lowercase o acute Lowercase u acute Dec 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 ...

Page 204: ...wercase a grave Lowercase e grave Lowercase o grave Lowercase u grave Lowercase a dieresis Lowercase e dieresis Lowercase o dieresis Lowercase u dieresis Uppercase A bolle Lowercase i circumflex Uppercase O oblique Uppercase AE diphthong Lowercase a bolle Lowercase i acute Lowercase o oblique Lowercase ae diphthong Uppercase A dieresis Lowercase i grave Uppercase O dieresis Uppercase U dieresis Up...

Page 205: ...67 370 371 372 373 374 375 376 377 Description Uppercase Thorn Lowercase thorn Middle Dot Lowercase mu micro Pilcrow paragraph sign Vulgar fraction three fourths Minus sign Vulgar fraction one fourth Vulgar fraction one half Female ordinal Male ordinal Left pointing guillemets quotes Medium solid box Right pointing guillemets quotes Plus over minus undefined Graphic µ a o 3 4 1 4 1 2 Roman 8 Chara...

Page 206: ...n Escape Horizontal tab Space Reset Select number of copies Long edge offset registration decipoints CONTROL CODE OR HEX CHARACTER CTRL H CTRL M CTRL L CTRL J CTRL O CTRL N CTRL 20 1B 45 1B 26 6C 58 1B 26 6C 55 Table HP LaserJet IIP Printer Control Codes and Escape Sequences PCL 4 5 Context CODE SEQUENCE COMANDS Control Codes and Escape Sequences Table lists the HP LaserJet IIP printer control cod...

Page 207: ...g VMI Vertical spacing lpi Vertical print positioning lines Vertical point positioning using dots Vertical print positioning decipoints Horizontal print positioning columns Horizontal print positioning using dots Horizontal print positioning decipoints Line termination Half line feed CONTROL CODE OR HEX CHARACTER 1B 26 6C 5A 1B 26 6C 48 1B 26 6C 41 1B 26 6C 50 1B 26 6C 4C 1B 26 6C 45 1B 26 6C 46 1...

Page 208: ...eight primary font Typeface primary Primary font default Secondary font default Enable auto underlining Enable floating Disable auto underlining Transparent print data Specify font ID Font and character control Select primary font Select secondary font Download character CONTROL CODE OR HEX CHARACTER 1B 26 66 53 1B 26 6C 30 4F 1B 26 6C 31 4F 1B 28 ID 1B 28 73 50 1B 28 73 48 1B 28 73 56 1B 28 73 53...

Page 209: ...50 1B 2A 63 47 1B 26 66 59 1B 26 66 58 1B 59 1B 5A 1B 26 73 43 DESCRIPTION Font descriptor Specify character code Raster graphics resolution Graphics presentation Start raster graphics Set compression mode Transfer raster data End raster graphics Horizontal rule pattern size dots Horizontal rule pattern size decipoints Vertical rule pattern size dots Vertical rule pattern size decipoints Print rul...

Page 210: ...A 20 Character Sets and Code Sequence Commands for HP LaserJet IIP ...

Page 211: ...overhead of having to manage limited space and also allows more resources to run other Windows applications while you print 2 Close unneeded applications This will free up memory and improve SuperScript s performance 3 Use GDI mode wherever possible When Windows applications print to conven tional printers they translate their output descrip tion into a printer language GDI mode saves time by conv...

Page 212: ... you can shut off the NEC SuperScript Print Manager altogether for GDI mode Go to the GDI Setup Options Screen described in Chapter 3 and make sure the box titled Use NEC SuperScript Print Manager is blank Note Turning off the NEC SuperScript Print Manager disables some features of the SuperScript printer such as manual duplex printing 6 Disable animation of the NEC SuperScript Print Manager and P...

Page 213: ... turn off Display Status While Printing When this feature is turned on the Print Status Window pops up whenever you print Turning off this feature means you only see the Print Status Window if an error warning occurs Refer to Chapter 3 GDI Options Screen and Chapter 4 NEC SuperScript Print Manager for more information on this ...

Page 214: ...B 4 Optimizing Printer Performance ...

Page 215: ...for first printout Power Saving Mode Off 108 seconds maximum Power Saving Mode On Print Method Electrophotography Resolution 300 300 dots per inch Printer GDI Windows 3 1 Languages PCL LaserJet IIP compatible Memory 256 KB Processor 8 bit CPU Paper Size Letter A4 Executive hopper feed A5 Envelope Optional 200 sheet Hopper only C Specifications ...

Page 216: ...Ejection 50 sheet at 64 g m2 face up tray Methods Face down door Power 115V model 115Vac 10 60Hz 1Hz Requirements 220 240V model 220 240Vac 10 50 60Hz 1Hz Power 400W Max Operating Consumption less than 20W stand by in Power Saving Mode Power 682 Btu h Dissipation Operating 10 C to 32 5 C 50 F to 90 5 F Temperature Storage 0 C to 35 C 32 F to 95 F Temperature Humidity 20 80 RH operating 10 80 RH no...

Page 217: ...without toner cartridge Noise Level Operating 50 dBA by ISO7779 standard Idle 43 dBA by ISO7779 standard Administrative 115V model UL 1950 D3 Compliance CSA 22 2 No 950 D3 FCC Class B CDRH Class I 220 240V model EN60950 VDE0805 EN60825 VDE0878 ...

Page 218: ...C 4 Specifications ...

Page 219: ...m 1 Pin Assignments The following diagram shows the standard pin assignments of PC centronics cable Use the cable of standard pin assignments with 7 Grounding Lines Some poor cables may cause troubles 2 Length Less than 10 feet 3 Connector type Printer side Centronics 36 pin connector Example DDK Ltd 57 30360 or equivalent ...

Page 220: ...EIA 25 pin connector Example HIROSE ELECTRIC CO LTD HDBB 25P or equivalent All dimensions are shown in inches and are included for reference only 4 Cable The connecting cable shall be shielded equally Each signal and ground pair shall be twisted ...

Page 221: ...CK 10 10 BUSY 11 11 PAPER EMPTY 12 12 SELECT 13 13 AUTOFEED 14 14 NC 15 0VDC 16 CHASSIS GND 17 5VDC 18 GND 19 19 GND 20 GND 21 20 GND 22 GND 23 21 GND 24 GND 25 22 GND 26 GND 27 23 GND 28 GND 29 24 GND 30 25 INIT 31 16 FAULT 32 15 AUXOUT1 33 18 NC 34 AUXOUT2 35 SELECTIN 36 17 Less than 10 feet Note These signals are not used in this system These pins are connected together in the PC side only and ...

Page 222: ... 15 16 17 18 NO 19 20 31 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 SIGNAL NAME STROBE DATA 1 DATA 2 DATA 3 DATA 4 DATA 5 DATA 6 DATA 7 DATA 8 ACK BUSY PAPER EMPTY SELECT AUTOFEED NC 0VDC CHASSIS GND 5 VDC SIGNAL NAME GND GND GND GND GND GND GND GND GND GND GND GND INIT FAULT AUXOUT1 NC AUXOUT2 SELECTIN 36 19 1 18 ...

Page 223: ...ur hard disk in C SSCRIPT directory at the time of installation To remove SuperScript files choose the Run option under the File selection inside your Windows Type C SSCRIPT NECDELET in the command line box and click on OK NOTE In the case of default the de install program was loaded in C SSCRIPT directory as stated above If you have set up the SuperScript files to different directory you need to ...

Page 224: ...E 2 Removing SuperScript Files from Your System ...

Page 225: ...e used for data interchange between data terminal equipment ash content The inorganic residue remaining after ignition used to remove combustibles and volatile compounds attribute Characteristics of a font These include orientation symbol set spacing pitch point size style stroke and typeface back up To make a spare copy of a disk or file on a disk Backing up your disks and files ensures that you ...

Page 226: ... position the pointer at the location you want an action to take place and then press and release the mouse button without moving the mouse cpi Characters per inch Also known as pitch curl The amount of curvature in a sheet of paper when laid on a surface In ream curl is the amount of curvature the sheet has at the time it is loaded into the paper tray before printing Post image curl is the curvat...

Page 227: ...he imitation of all or part of one system by another in such a way that the imitating system accepts the same data and gives the same results as the imitated system file Any named ordered collection of information stored on a disk finishing dimensions The width and length of paper and how closely it is cut to the dimensions stated size firmware Programs stored permanently in read only memory ROM S...

Page 228: ...al data for display and printing GDI Setup Screen for setting the paper size number of copies Screen and the paper direction when in GDI mode GDI Options Screen for selecting between status display print Screen manager reverse printing and duplex printing when in GDI mode grain The position of the paper fibers During the manu facturing process most fibers are oriented with their length running par...

Page 229: ...ay change considerably if open paper is subjected to temperature and humidity extremes The gravimetric method measures the relative moisture level by weighing the paper oven drying it then reweighing it The calculated result is expressed as a percent value monospaced font Any font in which the width of characters is the same for all font characters opacity The amount of printed matter that shows t...

Page 230: ... printer commands Print Manager An application program that runs in the background when printing Once the print file is sent to the Print Manager the Print Manager controls the print queue and then sends the file to the printer The user can then perform other tasks while printing Print Status Window that displays any print job currently Window under way When printer errors occur the printer status...

Page 231: ...ffield or Bekk units stiffness The ability of paper to resist deformation under stress symbol set The characters and special symbols that make up a font toner cartridge A cartridge that contains the toner powder used in the printing process toner powder The plastic powder in the cartridge that serves as the printer ink toner seal A tab on the Silentwriter SuperScript 610 toner cartridge that you l...

Page 232: ...f a sheet Wax pick characterizes the resistance of the sheet s surface layer to the break away of surface fragments as expressed in Dennison units white space That area of a layout that contains no text or graph ics but is nonetheless used as an active design element Windows An operating system developed by Microsoft that offers an efficient and user friendly graphical envi ronment using a mouse m...

Page 233: ...hic A grade of paper suitable for copying by the paper xerographic process It is characterized by a smooth finish heat stability non curling qualities and good aesthetic properties such as color brightness and cleanliness ...

Page 234: ...Glossary 10 ...

Page 235: ...de install Appendix E Downloaded fonts 3 12 Downloaded macros 3 12 Duplex 3 6 E Emulation HP LaserJet Series IIP PCL 4 5 A 1 PCL 1 1 3 1 Enhanced mode 2 7 Envelopes 2 21 6 6 6 12 8 11 8 14 Error messages 5 1 Escape sequences PCL 4 5 A 15 F Face down door 2 8 Face up tray 2 8 Features printer 1 3 Fonts downloaded 3 12 system 10 33 TrueType 7 1 10 33 Form feed 3 13 G GDI 1 1 H Hexadecimal A 1 Hopper...

Page 236: ...es 6 2 specifications 6 9 storage 6 14 Parallel interface 2 11 D 1 PCL character sets A 1 Pin assignments D 1 PS Upgrade kit 1 7 Power Saving Mode 1 5 2 9 4 4 C 1 Power requirements C 2 Print Status Window 5 1 Priority 4 2 Preprinted forms 6 5 Print areas 6 3 Print quality 10 26 Print resolution 1 3 C 1 Print speed 1 3 C 1 Printer cleaning 9 8 external parts 2 8 features 1 3 internal parts 2 11 op...

Page 237: ...s message 5 3 Storage guidelines 6 14 Supplies 1 7 SuperScript Software 2 27 System font 10 33 System requirements 2 7 T Test page 2 37 Test program 2 34 Toner cartridge 2 13 Transfer roller cleaning 9 11 Transparencies 6 9 6 14 Troubleshooting 10 1 TrueType font 7 1 10 33 TrueType 7 Type 1 ATM 7 1 10 35 V Virtual memory 2 7 10 12 10 36 W Windows 1 1 WYSIWYG 1 3 ...

Page 238: ...Index 4 ...

Page 239: ...t meets these standards Recommendations for Minimizing Ozone Exposure Almost all ozone concerns arise from abnormal site or operating conditions The following conditions may generate an ozone complaint installation of multiple laser printers in a confined area extremely low relative humidity poor room ventilation the exhaust port of the printer is directed towards the face of personnel long contin...

Page 240: ...regulations apply to laser products manufactured from August 1 1976 Compliance is mandatory for products marketed in the United States The printer s rear panel indicates compliance with the CDRH regulations and must be attached to laser products marketed in the United States Caution Use of controls adjustments or performance of procedures other than those specified in this manual may result in haz...

Page 241: ...graphic process Ozone is only generated while the printer is printing UL Standards for Ozone The only existing standard for ozone emissions has been established by Underwriters Laboratory UL All Silentwriter SuperScript 610 family printers meet this standard when shipped from the factory to our customers ...

Page 242: ...Script 610 as shipped from the factory will automatically power down to 20 watts from 400 watts after 15 minutes of inactivity You may also change this time period to any interval between 1 to 30 minutes if you desire Some additional tips for saving energy are 1 Use the Print Preview function if available in your application software 2 Use the Manual Duplex feature to print on both sides of the pa...

Page 243: ...0 NEC Ibérica S A Avda de Burgos 16D Edificio Euromex 1st and 2nd Floor 28036 Madrid Spain Tel 1 766 8912 Fax 1 766 8261 NEC Information Systems Australia Pty Ltd 20 Rodborough Road Frenchs Forest N S W 2086 Australia Tel 02 930 2000 Telefax 02 930 2020 Telex Address NECSYD AA27411 NEC Singapore Pte Ltd No 1 Maritime Square 12 10 World Trade Centre Singapore 0409 Tel 2781818 Telex Address NECSIN R...

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