Section 4
Maintenance and Troubleshooting
This section provides information on maintaining and troubleshooting the PowerMate
Pro150 Series computers. Also included in this section are NEC service telephone numbers
(Table 4-1) and procedures for replacing the CMOS battery.
Table 4-1 NEC Service and Information Telephone Numbers
Service
Call
To order NEC spare parts
In the U.S., call 1(800)
632-4525
To order options in the U.S.
Local Sales Office
To access the NEC Electronic Bulletin Board
System (BBS) for down loading software
drivers and the latest BIOS for ROM flashing
1(508) 635-4706 (see BIOS Update Utility in
Section 2 or Section 3)
NEC Service
In the U.S., call 1(800)
632-4525
Listen to the automated attendant and select the appropriate menu
to reach one of the following departments.
Information Center - literature, dealer locations, sales leads, response to ads
NASC (National Authorized Service Centers)
Administration - new dealer service authorization/warranty claims
NSRC (National Service Response Center) - questions other than products, spare parts or
technical support
Service Contracts
TAC (Technical Assistance Center) - technical support for NASC and NEC sales
representatives only
TSC (Technical Support Center) - technical support for everyone else
Laptops/Notebooks (Versa/ProSpeed/UltraLite)
Desktop/Tower Computers (Ready/Image/PowerMate/BusinessMate/Express)
Printers (Silentwriter/Colormate/Pinwriter)
FastFacts™, an automated service for
sending the latest Technical Information
Bulletins and other information about NEC
products to your fax machine 24 hours a day.
In the U.S., call 1(800) 366-0476.
Outside the U.S., call 1(708) 238-7800
Canadian Inquires
1(416) 795-3554
Summary of Contents for POWERMATE PRO150
Page 152: ...A 16 Connector Pin Assignments ...
Page 160: ...B 8 System Board Settings ...
