NEC POWERMATE 2000 - 05-2001 Manual Download Page 36

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Configuring the System

Configuration Tools and Utilities

BIOS Setup Utility

Hard Drive Security

FLASH Utility

NEC Customize Utility

PowerMate Application and Driver CD

NEC INFO Center

NEC Product Recovery CD

System Board Jumper Settings

Intel Processor Serial Number Control Utility

Summary of Contents for POWERMATE 2000 - 05-2001

Page 1: ...h product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC Computers To allow for design and specification improvements the information in this document is subject to ch...

Page 2: ... Connectors 1 8 Universal Serial Bus Ports 1 8 Hard Drive 1 8 Anti theft Bracket 1 8 Left Side Features 1 9 PC Card Slots 1 9 System Unit Fans 1 10 Rear Features 1 10 PS 2 Mouse Port 1 11 Kensington Lock Slot 1 11 PS 2 Keyboard Port 1 11 Printer Port 1 11 Serial Port 1 11 LAN Connector 1 11 Optional Modem Connector 1 12 VGA Connector 1 12 DC Power Connector 1 12 Bottom Features 1 13 Memory Sockets...

Page 3: ...tion Tools and Utilities 3 2 BIOS Setup Utility 3 4 How to Start Setup 3 4 How to Use Setup 3 4 Main Menu 3 6 Advanced Menu 3 12 Security Menu 3 17 Power Menu 3 21 Boot Menu 3 22 Exit Menu 3 24 Hard Drive Security 3 25 Establishing Hard Disk Drive Passwords 3 25 Changing Hard Disk Drive Passwords 3 26 Using Hard Disk Drive Password Protection 3 26 Moving the Hard Drive 3 27 FLASH Utility 3 28 NEC ...

Page 4: ...M Module 4 8 Removing a SO DIMM Module 4 11 Hard Drive 4 12 Removing a Hard Drive 4 12 Installing a Hard Drive 4 14 Parallel Printer 4 15 External Monitor 4 15 Serial Devices 4 15 5 Solving System Problems Solutions to Common Problems 5 2 System Problems 5 2 Diskette Drive Problems 5 4 LCD Panel Problems 5 5 Keyboard Mouse Problems 5 5 CD ROM Drive Problems 5 6 Speaker Problems 5 7 How to Clean th...

Page 5: ...king Your Keyboard A 12 Checking Your Mouse A 12 Checking Your Monitor A 12 Checking You A 12 B System Specifications System Board B 2 System Processor B 2 Random Access Memory RAM B 2 Cache Memory B 2 Read Only Memory ROM B 2 Calendar Clock B 2 Input Output I O Features B 3 Video Memory B 3 Sound Controller B 4 Network Board B 4 Modem Board B 4 Graphics Controller B 5 System Peripherals B 5 LCD P...

Page 6: ...Contents vii Dimensions B 8 System B 8 Keyboard B 8 Power B 9 Operating Environment B 9 Compliance B 9 Index Regulatory Statements ...

Page 7: ...duct Recovery CD and Intel Pentium III Serial Number Control Utility The chapter also includes information for setting the password jumper Chapter 4 Adding Expansion Devices provides installation procedures for adding expansion devices such as USB devices PC cards memory upgrade modules hard drive external monitor and printer Chapter 5 Solving System Problems contains troubleshooting tips for solv...

Page 8: ...es have the following meanings Warnings alert you to situations that could result in serious personal injury or loss of life Cautions indicate situations that can damage the hardware or software Note Notes give important information about the material being described Names of keyboard keys are printed as they appear on the keyboard for example Ctrl Alt or Enter Text or keystrokes that you enter ap...

Page 9: ... Information in the Release Notes is the result of product testing Your system also comes with the NEC INFO Center an online guide to your PowerMate 2000 system It provides information about the system through the following online modules Tour User s Guide Questions Solutions and Services In addition to the documentation that ships with the system documentation is available from the NEC Computers ...

Page 10: ...1 Reviewing System Features Front Features Right Side Features Left Side Features Rear Features Bottom Features Microdesktop Chassis System Overview ...

Page 11: ...dix A Setting Up a Healthy Work Environment This chapter highlights system hardware and software features and describes system security features Front Features The following figures show the features on the front of the system unit and the front of the liquid crystal display LCD panel Brief descriptions of the features follow the figures PowerMate 2000 system A LCD Panel C System Unit B Power Slee...

Page 12: ...kette Drive B CD ROM Drive Lamp G Diskette Eject Button C CD ROM Disc Eject Button H Hard Drive Lamp D CD ROM Disc Emergency Eject I Power Lamp E Diskette Drive Lamp J Sleep Lamp PowerMate 2000 LCD panel features A LCD Panel C Increase Brightness Level Button B Decrease Brightness Level Button ...

Page 13: ... the system does not go into a power saving mode and shuts down check the power management setting see Power Saving Operation in Chapter 2 Do not hold the button in any longer than three seconds or you will turn off the system and possibly lose data Press any key or move the mouse to resume system operation at the point where you stopped it Power and sleep lamps The power lamp indicates if system ...

Page 14: ...se brightness button and a decrease brightness button on the panel allows you to increase or decrease the brightness of the display The buttons provide eight levels of brightness The default brightness is maximum Note Powering off the system or unplugging the system from the power outlet changes any new brightness setting to the maximum default brightness Diskette Drive Use the diskette drive to c...

Page 15: ...malfunction Optional Combo Drive Some systems might come with an optional variable speed combo drive in place of the CD ROM drive The combo drive provides the functions of a CD RW drive and a DVD ROM drive in one unit Use the combo drive to load and start programs from CDs or to play audio CDs while you work or relax With the Microsoft Windows 98 Second Edition SE or Windows 2000 operating system ...

Page 16: ...e Lock Bracket C Line In Jack G Hard Drive Access Panel D Microphone In Jack Volume Control Use the volume control to adjust the volume of the system s built in speakers or optional headphone set The speakers are located in the base of the LCD panel You can also use the Windows sound software To bring up the Windows volume control double click the speaker icon on the taskbar next to the system clo...

Page 17: ...y plug the USB device into a port You can connect up to 127 USB devices including a keyboard mouse monitor printer scanner or speaker set Hard Drive The system comes with an enhanced intelligent device electronics EIDE hard drive The drive features ultra direct memory access DMA 66 technology for fast data transfer The drive also features Self Monitoring Analysis and Reporting SMART technology The...

Page 18: ...hnology The CardBus technology provides up to 132 MB second of bandwidth The card slots support two Type II PC Cards or one Type III PC Card in the bottom slot for extending the system s capabilities Each type of PC Card has a different function Using the PC Card slots you can add a number of functions to the system with a variety of cards including a modem memory and Small Computer System Interfa...

Page 19: ...yboard printer serial device monitor and LAN or optional modem You ll also find a Kensington lock slot and a DC power connector These features are described in the following sections Depending on your system s configuration an optional mounting bracket might be installed at the rear of the system unit Use the bracket to secure the system to a solid object for example to a wall PowerMate 2000 rear ...

Page 20: ...ts a standard PS 2 101 key or 104 key keyboard with a 6 pin mini DIN connector Use this port to connect the PS 2 keyboard shipped with your system Printer Port Use this port to connect a parallel printer with a 25 pin connector to the system unit The port is an enhanced capabilities port ECP It also supports enhanced parallel port EPP bi directional and uni directional protocols Serial Port Attach...

Page 21: ...ect an optional NEC MultiSync monitor NEC AccuSync monitor or other VGA compatible monitor with a 15 pin connector You can also attach a projector with a 15 pin connector to this connector The system supports simultaneous use of the LCD panel and an optional monitor connected to the VGA connector DC Power Connector The system operates with DC power supplied from the AC power adapter The adapter pl...

Page 22: ...ion on removing the panel PowerMate 2000 bottom features A SO DIMM Socket 1 C SO DIMM Socket 0 B Password Clear Jumper Memory Sockets The system unit comes standard with one 128 MB small outline dual inline memory module SO DIMM mounted in one of the system s memory sockets You can increase system memory up to a maximum of 512 MB by using 64 MB 128 MB and 256 MB modules see Adding Memory Modules i...

Page 23: ...Jumper Settings and Security Menu in Chapter 3 Microdesktop Chassis The NEC Microdesktop chassis conforms to NEC s Very Small Form Factor and Flat Panel Display Specification The microdesktop has the following features small size chassis that is 85 percent smaller and correspondingly lighter than traditional desktops 15 inch LCD panel with 1024 x 768 pixel maximum resolution eight levels of displa...

Page 24: ...ted audio subsystem The audio chipset gives you a surround sound system for three dimensional sound effects It also provides wavetable synthesis Flashable ROM BIOS The system s ROM BIOS features system setup configuration plug and play support and flash support for economical BIOS upgrades System and Video Memory Your system comes standard with 128 MB of non ECC PC100 SDRAM and supports up to 512 ...

Page 25: ... problem occur that causes data loss or corruption you can use the NEC Product Recovery CD to restore the system to its original factory state A system restore loads the operating system and the factory supplied software that comes with the system See NEC Product Recovery in Chapter 3 for information about using the restore options PowerMate Application and Driver CD Use the PowerMate Application ...

Page 26: ...ack system information such as serial number BIOS version memory capacity disk capacity expansion board settings and applications Use LANDesk software for remote starts from a server computer using Wake On LAN and remote reboot Security The system has hardware software and mechanical security features that offer protection against unauthorized access to your system and data The following security ...

Page 27: ...sword protection for the hard drive Hard drive password protection restricts access to the drive if the drive is removed and installed in another system The system does not prompt for hard drive passwords while the drive remains in the current system The passwords are written to the system BIOS and to the hard drive to ensure that the password protection travels with the hard drive in the event it...

Page 28: ...2 Setting Up the System Cable Connections Startup Shutdown Power Saving Operation System Care More Information ...

Page 29: ...ines on configuring the LAN Connect the system AC adapter power cord to a surge protector recommended or a properly grounded wall outlet and to the DC power connector at the rear of the system unit NEC Computers recommends connecting the AC adapter power cord to a surge protector to protect your system Startup Press the power button to turn on the system unit and LCD panel The power lamp lights gr...

Page 30: ...stem To prevent damage to system components wake a system in sleep mode save and close any open applications exit Windows and power down the system 1 If the system is in sleep mode sleep mode lamp amber move the mouse or press a key to take it out of sleep mode see Power Saving Operation in the next section 2 Save your work and exit all open applications 3 Make sure that the hard drive diskette dr...

Page 31: ...art point to Settings click Control Panel double click Power Management Power Options for Windows 2000 and click Advanced Select Standby in the Power buttons drop down menu Take care to press and immediately release the power button to enter the sleep mode Avoid pressing and holding in the power button longer than three seconds or you may turn off power and possibly lose data from any open applica...

Page 32: ...ct the system components to temperature variations and stress Disconnect the system from telephone and power lines when an electrical storm threatens If you have a fax modem lightning can travel in on the phone line and damage both the fax modem and the system unit Lightning can also travel in on power lines and damage the LCD panel and system unit Except for USB devices ensure that system power i...

Page 33: ...ocedures For safety power off and unplug your system and any external devices before cleaning them Clean the outside of the system unit and LCD panel but not the screen with a soft clean cloth Remove stubborn stains with a cloth slightly dampened with a mild detergent Never use a strong cleaner or solvent on any part of the system Clean the LCD panel screen with a soft lint free cloth or a screen ...

Page 34: ...nd close any open applications shut down the Windows operating system and turn off the system unit and any external options connected to it 5 Unplug the system AC adapter power cord from the wall outlet or surge suppressor and the AC adapter from the system unit 6 Unplug any external options from the wall outlets or surge suppressor then disconnect them from the system unit 7 Pack the system compo...

Page 35: ...t using your system Quick Reference to Information About Your System Information Where to Find It Accessing the world wide web Chapter 6 Adding expansion devices Chapter 4 Guidelines for using your system Appendix A Installing the applications provided by NEC Computers PowerMate Application and Driver CD in Chapter 3 Protecting the system from viruses Chapter 1 Setting a password Chapter 3 System ...

Page 36: ...ols and Utilities BIOS Setup Utility Hard Drive Security FLASH Utility NEC Customize Utility PowerMate Application and Driver CD NEC INFO Center NEC Product Recovery CD System Board Jumper Settings Intel Processor Serial Number Control Utility ...

Page 37: ...u forget it Intel Processor Serial Number Control Utility for controlling the reading of the processor serial number See the following table for a quick guide to the utilities tools or procedures required for configuring the system For detailed information about these and other tools see the sections following the table Configuration Tools and Utilities The following table lists ways you can confi...

Page 38: ...ng configuring BIOS Setup Advanced Menu Password setting or clearing user supervisor or both BIOS Setup Security Menu Jumper settings Plug and Play enabling BIOS Setup Advanced Menu Power management enabling configuring BIOS Setup Power Menu Serial ports enabling BIOS Setup Advanced Menu SO DIMM memory checking BIOS Setup Main Menu Software provided through NEC Computers installing NEC Product Rec...

Page 39: ...is lets you restore your system to the current parameters if you need to have the CMOS battery replaced How to Start Setup To start the BIOS Setup Utility follow these steps 1 Turn on or reboot the system 2 Press F2 at the NEC startup screen You have about five seconds to press F2 Setup s Main Menu window appears How to Use Setup The Setup utility has a Main Menu window and six top level menus wit...

Page 40: ... and assign drive letters to removable devices Exit Exits the Setup Utility with various save or discard options Use the keys listed in the legend bar on the bottom of the Setup Menu to make the selections or exit the current menu The following table describes the legend keys Setup Key Functions Key Function F1 Provides help for the parameter field being displayed Esc Exits the menu Up or down arr...

Page 41: ...lp window that describes the legend keys and their functions Press Esc to exit the current window The following subsections describe the six top level menus and their submenus Main Menu Choose the Main Menu by selecting Main in the legend bar on the Main Menu screen Other Main Menu options are available by selecting submenus Use the arrow keys to select one of the Main Menu options and press Enter...

Page 42: ...nute and second fields Example 09 30 50 System Date Set system date in this field Press Tab or Enter to move between month date and year fields Example 04 26 2001 Language English US Japanese Selects the display language for the BIOS Legacy Diskette A Disabled 360 KB 5 1 4 1 2 MB 5 1 4 720 KB 3 1 2 1 44 1 25 MB 3 1 2 2 88 MB 3 1 2 Selects the diskette drive type ...

Page 43: ...Each device menu item displays the hard drive or CD ROM identifier if a device is installed If you install a hard drive that does not feature auto IDE type detection or your IDE hard drive was formatted on another system with parameters different from those reported by the drive enter a parameter for each of the fields in the device submenu Bring up a device submenu by pressing Enter The submenus ...

Page 44: ... loss When set to None informs the system to ignore this drive When set to CD ROM IDE ATAPI Removable or Other ATAPI allows the manual entry for multi sector transfers LBA mode control 32 bit I O transfer mode ultra DMA mode and SMART monitor When set to User allows the manual entry of all the following fields CHS Format label field only Cylinders When Type is Auto value in the Cylinders field is ...

Page 45: ... is set to Auto the value in the LBA Mode field is auto detected and the field is read only 32 Bit I O Disabled Enabled When Enabled allows 32 bit data transfers Transfer Mode Standard Fast PIO1 Fast PIO2 Fast PIO3 Fast PIO4 PIO3 DMA1 PIO4 DMA2 Selects the method for moving data to and from the drive When Type is set to Auto the value in the field is auto detected and the field is read only Ultra ...

Page 46: ...sec 2 sec Selects key repeat rate Keyboard auto repeat delay 1 4 sec 1 2 sec 3 4 sec 1 sec Selects delay before key repeat Legacy USB Support Disabled Enabled Disables or enables legacy USB support USB Packet Size 8 64 Selects data packet size for BIOS at first detection of USB devices Boot Time Diagnostics Screen Disabled Enabled Selecting Enabled displays the diagnostic screen during boot System...

Page 47: ...A0800 Processor Serial Number Disabled Enabled Controls detection of the processor serial number Advanced Menu Choose the Advanced Menu by selecting Advanced in the legend bar on the Main Menu screen Other Advanced Menu options are available by selecting submenus Use the arrow keys to select one of the Advanced Menu options and press Enter to select a submenu Items with grayed out text are not ava...

Page 48: ... PCI IRQ Line 1 10 PCI IRQ Line 2 5 PCI IRQ Line 3 10 PCI IRQ Line 4 5 Disabled Auto Select 3 4 5 7 9 10 11 12 14 15 Use Auto Select if there are no ISA or EISA devices installed on the system Select an IRQ 3 15 if installing a PCI device requiring an IRQ and if the IRQ is not already in use by ISA or EISA devices Cache Memory Press Enter to access the following submenus Memory Cache Disabled Enab...

Page 49: ...Uncached Write Through Write Protect Write Back Controls caching of system memory above one MB Cache C800 CBFF Cache CC00 CFFF Cache D000 D3FF Cache D400 D7FF Cache D800 DBFF Cache DC00 DFFF Disabled Write Through Write Protect Write Back Setting at Disabled prohibits caching Setting at Write Through permits writes to be cached and sent to main memory at once Setting at Write Protect causes the BI...

Page 50: ...re the port Base I O Address 3F8 2F8 3E8 2E8 Selects the base I O address for serial port A Interrupt IRQ3 IRQ4 Selects the IRQ for serial port A Parallel Port Disabled Enabled Auto Setting at Enabled allows the user to configure the port Setting at Auto enables the BIOS or operating system to configure the port Mode Output Only Bi directional ECP Selects parallel port mode Base I O Address 378 27...

Page 51: ...S if using DOS operating system Select Other if using another operating system such as UNIX or Novell NetWare Local Bus IDE Adapter Disabled Primary Secondary Both Enables the integrated local bus IDE adapter QuickBoot Mode Disabled Enabled When Enabled the BIOS does not test system memory above 1 MB or wait for ready signals allowing a quick boot Sound Enabled Disabled Select Disabled to turn off...

Page 52: ...vice Disabled Enabled Select Enabled to enable the onboard LANDesk Preboot Management Disabled Enabled Select Enabled to enable the Preboot Management function Security Menu Choose the Security Menu by selecting Security in the legend bar on the Main Menu screen Other Security Menu options are available by selecting submenus Use the arrow keys to select one of the Security Menu options and press E...

Page 53: ...tus only user cannot modify User password controls access to the system at boot Set Supervisor Password Press Enter to access Use this field to set or change the supervisor password Press Enter to bring up a dialog box where the password can be entered and confirmed Set User Password Press Enter to access Use this field to set or change the user password Press Enter to bring up a dialog box where ...

Page 54: ...for setting up SmartCard security The Assign Supervisor SmartCard field controls Supervisor access to the BIOS Setup utility and the system A PIN number controls access The Assign User SmartCard field controls user access to the system at boot A PIN number controls access Password on Boot Disabled Enabled When Enabled requires password entry before boot System remains in secure mode until password...

Page 55: ...every Monday or first of every month Assign HDD Password Press Enter to access the Assign HDD Password Mode Controls access to the system s hard drive by assigning master and user passwords See Hard Drive Security later in this chapter for information and procedures for using the HDD password mode CAUTION If the master and user password are set on a hard drive they can never be removed If the mast...

Page 56: ...ettings Menu Item Settings default is bold Power Savings Disabled Customized Maximum Power Savings Maximum Performance Disabled setting turns off Power Management Maximum Power Savings setting conserves the greatest amount of power Maximum Performance setting conserves power but allows best system performance Customized setting allows the user to modify the Auto Suspend Timeout and Hard Disk Timeo...

Page 57: ...ows the user to set the Resume Time field to a time when the system is to wake up Resume Time 00 00 00 When Resume on Time is set to On the user can specify the time the system is to wake up Boot Menu Choose the Boot Menu by selecting Boot in the legend bar on the Main Menu screen Other Boot Menu options are available by selecting submenus Use the arrow keys to select one of the Boot Menu options ...

Page 58: ...f Power On Controls how system responds to a PCI Power Management Enabled wake up 1 through 4 Sets the bootable device order Use the up or down arrow to select a device then press the or key to move the device up or down the list Hard Drive Press Return System attempts to boot from the first hard drive in this list If no operating system found system tries the next drive until operating system is ...

Page 59: ...he Exit Menu by selecting Exit in the legend bar on the Main Menu screen Other Exit Menu options are available by selecting submenus Use the arrow keys to select one of the Exit Menu options and press Enter to select a submenu Explanations of each Exit Menu item are in the following table Exit Menu Items Menu Item Settings default is bold Exit Saving Changes Implements the changes just made and ex...

Page 60: ...rds for the internal hard drive Use the following procedure to establish HDD passwords and to enable HDD password protection If you set the master and user password on a hard drive you can never remove the passwords You can change the passwords If you forget the master password and install the drive in another system you cannot access the data on the hard drive Once you set these passwords NEC Com...

Page 61: ...hard disk drive passwords 1 Boot your system Press F2 when prompted to enter BIOS Setup 2 At the Main Menu screen select the Security Menu 3 Highlight Assign HDD Password and press Enter If you enter the current master password you are prompted to enter a new master password If you enter the current user password you are prompted to enter a new user password If you do not want to establish a new m...

Page 62: ...install the hard drive in another NEC PowerMate system with security enabled you must enter the master password to access the hard drive If the hard drive is installed in another NEC PowerMate 2000 system with security disabled the system prompts you to enter the master password and then a new user password Moving the Hard Drive When a password protected hard drive is moved from its original syste...

Page 63: ...em 2 Turn off the system 3 Put the FLASH diskette in drive A and turn on the system 4 At the flash upgrade menu choose Update Flash Memory Area from a file 5 When asked for a path filename use the arrow keys to select the bio file and press Enter 6 The utility asks for confirmation to load the new flash into memory Select Continue with Programming 7 After the upgrade completes remove the diskette ...

Page 64: ... the desktop Select Application and Driver CD Click Install to launch the CD The Application and Driver CD dialog box appears 2 For Windows 98 SE Insert the Application and Driver CD into the CD ROM drive If the CD does not auto run double click the NEC Customize icon and highlight Launch Application and Driver CD Click Install to launch the CD The Application and Driver CD dialog box appears 3 In...

Page 65: ... to frequently asked questions about your system Solutions Go to this module to find solutions to common system problems Services Check this module for a quick reference to the many NEC Computers support services available to you To install the NEC INFO Center from the PowerMate Application and Driver CD follow the procedures in the previous section PowerMate Application and Driver CD To start the...

Page 66: ...ct Recovery CD contains the NEC Product Recovery utility that allows you to restore your system to its initial installation state You should only use the Product Recovery CD as a last resort Check the problem checklist in Chapter 5 for information about solving problems before using the Product Recovery CD The Product Recovery CD provides options that either remove or replace existing files a proc...

Page 67: ...ition without affecting the extended partition s Note Systems with the Microsoft Windows NT operating system come with the hard drive partitioned as two drives Systems with the Microsoft Windows 98 SE operating system or the Microsoft Windows 2000 operating system come with the hard drive set as one drive Performing Full Disk Restore If your preinstalled software becomes unusable and you cannot bo...

Page 68: ...en select Full Disk Drive to restore your hard disk drive to its original factory installed state 5 Read the Warning screen A warning displays indicating that your hard disk is about to be erased 6 Click Continue to perform a Full Disk Drive restore If you click Back the recovery utility returns to the prior screen which has an exit option If you click Continue a screen with progress bars displays...

Page 69: ...er partitions drives or the Partition Only restore process will erase them completely The Partition Only restore option deletes all files on drive C and replaces them with the original factory installed files Only use the Partition Only restore option if the preinstalled software on drive C is unusable If you have any question about performing a Partition Only restore NEC Computers suggests that y...

Page 70: ... necessary to reinstall software to the other drives partitions to reestablish Start Menu links and other configuration requirements stored on drive C 6 Click Continue to perform a Partition Only restore If you click Back the recovery utility returns to the prior screen which has an exit option If you click Continue a screen with progress bars displays and lets you know the progress of the recover...

Page 71: ... sleep mode save and close any open applications close Windows power down and unplug the system s AC power adapter and any external options To prevent damage to the system board do not clear your password while power is on 2 Remove the access panel from the bottom of the system unit for panel removal see Installing a SO DIMM Module in Chapter 4 3 Locate the jumper Locating the password clear jumpe...

Page 72: ...n lets you control which software programs or web sites have permission to read the processor serial number When enabled the utility runs automatically each time the system powers on This utility places an icon in the Windows system tray The icon provides a visual status of the processor serial number You have the option of hiding the system tray icon You can enable or disable the processor serial...

Page 73: ...number You can enable or disable the reading of the serial number via utility programs such as this one or via the BIOS depending on the system configuration For additional information about the Pentium III processor and the processor serial number visit www intel com pentiumiii Frequently Asked Questions What are the benefits of the processor serial number You can use the processor serial number ...

Page 74: ...Intel track serial numbers Generally not other than related to the manufacturing process Intel does not in the absences of advance and express consent of a user collect serial number data which is otherwise identified with a user Which programs and or web sites currently use the processor serial number You can find a complete list of programs which can take advantage of the processor serial number...

Page 75: ...a day technical support please visit the Intel support web site at http support intel com Email support intel com In the United States call 800 628 8686 from 5 00 a m to 5 00 p m Pacific Standard Time For world wide phone contacts please see http support intel com support feedback htm ...

Page 76: ...4 Adding Expansion Devices Safety Precautions USB Devices PC Cards Memory Modules Hard Drive Parallel Printer External Monitor Serial Devices ...

Page 77: ... bottom of the system unit wake a system in sleep mode close the Microsoft Windows operating system turn off system power and unplug the system AC power adapter Power is removed only when the AC power adapter is unplugged Static electricity and improper installation procedures can damage computer components Protect computer components by following these safety instructions Electrostatic discharge ...

Page 78: ...s pull on the cable connector or strain relief loop not on the cable itself USB Devices The two USB ports on the right side of the system unit allow you to connect up to 127 USB devices These devices include hard drives scanners printers digital cameras CD ROM drives modems keyboards mouse speakers telephones game devices and more USB drivers are constantly being developed and updated for compatib...

Page 79: ...s such as Static Random Access Memory SRAM Read Only Memory ROM Flash Memory modem and Small Computer System Interface SCSI Some PC Cards are Type II extended cards The extended card has an additional physical component that protrudes beyond the normal card size The extension provides room for additional electronics as well as a location for external connectors Type III PC Cards are thicker than T...

Page 80: ...oints toward the PC Card slot and that the printed label side is up Inserting a PC Card A PC Card C PC Card Eject Button B PC Card Slot 3 Insert a Type II PC Card into either slot or a Type III PC Card in the bottom slot A low tone followed by a high tone lets you know that the card is fully inserted and recognized Other tone sequences such as high then low tones indicate that the card is inserted...

Page 81: ...a PC Card Follow these steps to remove a PC Card from its slot in the system unit 1 At the Windows desktop point to My Computer and to Control Panel or select the taskbar PC Card icon 2 Select the PC Card you need to remove and select Stop Windows alerts you if any applications are still using the card Close the application s If all applications using the PC Card are shut down services for that ca...

Page 82: ...ided SO DIMMs are supported For sample memory configurations see the table Sample SO DIMM Upgrade Paths To determine the memory you need to purchase for a memory upgrade see Checking System Memory Sample SO DIMM Upgrade Paths Total System Memory SO DIMM 0 SO DIMM 1 128 MB 64 MB 64 MB 128 MB 128 MB 192 MB 128 MB 64 MB 256 MB 128 MB 128 MB 512 MB 256 MB 256 MB The modules use 100 MHz synchronous dyn...

Page 83: ...puter clicking the right mouse button and selecting the Performance tab Installing a SO DIMM Module Use the following steps to install a SO DIMM memory module To prevent damage to system components and the memory modules wake a system in sleep mode exit Windows power down the system and unplug the AC power adapter power cord from the power source 1 If your system is in sleep mode move the mouse or...

Page 84: ...LCD panel To prevent damage to the LCD panel be sure to position the unit with the LCD panel facing up Positioning the system for memory upgrade A Memory Module Panel B Screw 6 Remove the screw securing the memory module panel and remove the panel ...

Page 85: ...see the following figure Align the notch in the module with the key in the empty slot Hold the module at a 45 degree angle and insert it into the slot Firmly push the module into the socket Press down on the edge of the module until the plastic retaining clips snap into place Installing the SO DIMM module A SO DIMM Module C Socket Key B Notch D Plastic Retaining Clip 2 9 Install the SO DIMM module...

Page 86: ... Unplug the AC adapter power cord from the power source To prevent damage to the LCD panel position the system as shown in the figure Positioning the system for memory upgrade in the previous section 5 On the bottom of the system unit remove the screw fastening the module panel to the unit Remove the panel see the figure Positioning the system for memory upgrade in the previous section 6 Locate th...

Page 87: ...components wake a system in sleep mode exit Windows power down the system and unplug the AC power adapter power cord from the power source 1 If your system is in sleep mode move the mouse or press a key to take it out of sleep mode 2 Save and exit all your open applications and shut down Windows 3 Shut down the system by pressing and holding in the power button for four seconds or more 4 Unplug th...

Page 88: ...ent damage to the hard drive interface cable when unplugging it pull on the cable connector not the cable Use care when removing the drive to avoid damage to the interface cable 8 Grasp the plastic tab attached to the hard drive and carefully pull the drive out of the drive bay The drive seats tightly in the bay and requires a firm pull Set the drive aside Hold the hard drive by its sides not the ...

Page 89: ...in the bay To prevent damage to the pins on the hard drive connector when connecting the interface cable carefully align the cable connector with the two rows of pins on the left side of the hard drive connector Do not plug into the four pins on the right side of the drive connector 4 Align the interface cable connector with the pins on the drive connector and carefully plug in the connector Use c...

Page 90: ...e unit The signal cable must have a 15 pin cable connector for connecting to the system unit Power down the system and connect the signal cable to the VGA port on the back of the system unit and the power cable to a grounded wall outlet Turn on the monitor and power up the system unit On power up the LCD panel automatically turns on With this feature you can view your applications with the LCD pan...

Page 91: ...5 Solving System Problems Solutions to Common Problems How to Clean the Mouse ...

Page 92: ...blems you should note what the system was doing when the problem occurred and what you attempted to do to correct the problem This information is useful if you request assistance System Problems Check the following list to match your problem and see the possible cause and solution No power and power lamp not lit Check that system power is on Check that the AC adapter and power cord are connected t...

Page 93: ...uthorized service center The battery is not user replaceable System does not boot from hard drive The system usually tries to start from the diskette drive before it starts from the hard drive Remove the diskette from the diskette drive Run the Setup Utility see Chapter 3 and set the initial Boot parameter to a hard disk device instead of floppy disk device System performance appears sluggish You ...

Page 94: ... the following problems to see the possible cause and solution Diskette won t load Check that a diskette is not in the drive Check that the diskette is being loaded correctly Check that the system power lamp is on and that the power on screen appears Check that the diskette is formatted If not format it See your operating system documentation Check that the diskette size is 1 44 MB If the diskette...

Page 95: ...e right mouse button anywhere on the Windows desktop and a menu appears Click Properties and the Display Properties window appears Keyboard Mouse Problems Check the following problem to see the possible cause and solution Mouse or keyboard does not respond You might have connected the mouse and keyboard after turning on your system Turn the system off make sure the mouse and keyboard are connected...

Page 96: ...eck that the disc is inserted in the disc tray with the printed label side up Check that the disc is a data disc not a music disc Clean the non label side of the disc with a soft lint free cloth gently brushing from the center of the disc to the outer edge of the disc Or use a commercial CD disc cleaner Try a different disc to see if the problem is limited to one disc The disc does not eject due t...

Page 97: ...lance the speaker output by adjusting the balance in the sound software See your Microsoft Windows Multimedia online help How to Clean the Mouse Under normal conditions your mouse has a self cleaning mechanism that prevents a buildup of dust or lint around the mouse ball and tracking mechanism Periodically however you might need to clean the mouse ball Use these steps to clean your mouse 1 Wake a ...

Page 98: ...alm 5 Clean the mouse as follows Use tap water or tap water and a mild detergent to clean the mouse ball Use a clean lint free cloth to dry the ball Blow into the mouse ball socket to remove remaining dust or lint Use a Q tip to remove accumulations of dirt 6 Gently put the ball back into the mouse ball socket 7 Fit the ball cover into the mouse and turn the cover clockwise until it locks in place...

Page 99: ...6 Getting Services and Support NEC Computers Web Site NEC Computers FTP Site Email Fax Technical Support Services NEC Computers Technical Support Services ...

Page 100: ...ional modem you can access the NEC Computers web site You can do this through a commercial online service or through your Internet account The NEC Computers web site contains general information about NEC Computers and its products The web site also contains press releases reviews and service and support information Look in the Service and Support area for the following information technical docum...

Page 101: ...ervice The NEC Computers Technical Support Center offers technical support by Internet email if you have access The Internet email address is tech support nec computers com You can also fax technical questions to the Technical Support Center if you have fax capabilities The fax number is 801 579 1552 When using the email or fax support service please include the following appropriate word in the s...

Page 102: ...C Computers Technical Support Center toll free at 800 632 4525 U S and Canada only for the following support System hardware toll free phone support is limited to the length of the standard warranty Preinstalled software toll free phone support for 90 days from the time of your first call to the Technical Support Center Please have available your system s name model number serial number and as muc...

Page 103: ...ment Making Your Computer Work for You Arrange Your Equipment Adjust Your Chair Adjust Your Input Devices Adjust Your Monitor Vary Your Workday Pre existing Conditions and Psychosocial Factors Checking Your Comfort How Do You Measure Up ...

Page 104: ... may be associated with certain forms of repetitive activities include carpal tunnel syndrome tendinitis tenosynovitis de Quervain s tenosynovitis and trigger finger as well as other nerve tendon and muscle disorders Although some studies have shown an association between increasing hours of keyboard use and the development of some musculoskeletal disorders it is still unclear whether working at a...

Page 105: ...ou use frequently within easy reach Adjust your workstation setup to the proper height as described in this appendix by lowering the table or stand that holds your computer equipment or raising the seat height of your chair To create more desk space you can put your computer base on the floor Adjust your chair Adjust your keyboard and mouse Adjust your monitor ...

Page 106: ...position The backrest of your chair should support the inward curve of your back Use the entire seat and backrest to support your body Tilt the backrest slightly backwards The angle formed by your thighs and back should be 90 or more Your seat depth should allow your lower back to comfortably contact the backrest Make sure that the backs of your lower legs do not press against the front of the cha...

Page 107: ...t Be sure that you have adequate clearance between the top of your thighs and the underside of your workstation Use armrests or forearm supports to support your forearms If adjustable the armrests or forearm supports should initially be lowered while all the other adjustments discussed in this appendix are made Once all these adjustments are completed raise the armrests or adjust the forearm suppo...

Page 108: ...ur wrists straight and use your entire arm when moving a mouse Do not grasp the mouse tightly Grasp the mouse lightly and loosely Adjust the keyboard height so that your elbows are near your body and your forearms are parallel to the floor with your forearms resting on either armrests or forearm supports in the manner described previously If you do not have armrests or forearm supports your upper ...

Page 109: ...your wrists between typing Avoid resting your wrists on sharp edges Type with your wrists straight Instead of twisting your wrists sideways to press hard to reach keys move your whole arm Keep from bending your wrists hands or fingers sideways Press the keys gently do not bang them Keep your shoulders arms hands and fingers relaxed ...

Page 110: ... Adjust the monitor height so that the top of the screen is at or slightly below eye level Your eyes should look slightly downward when viewing the middle of the screen Position your monitor no closer than 12 inches and no farther away than 28 inches from your eyes The optimal distance is between 14 and 18 inches Rest your eyes periodically by focusing on an object at least 20 feet away Blink ofte...

Page 111: ...n anti glare filter Clean your monitor regularly Use a lint free non abrasive cloth and a non alcohol neutral non abrasive cleaning solution or glass cleaner to minimize dust Adjust the monitor s brightness and contrast controls to enhance readability Use a document holder placed close to the screen Position whatever you are looking at most of the time the screen or reference material directly in ...

Page 112: ...equent short breaks that involve walking standing and stretching During these breaks stretch muscles and joints that were in one position for an extended period of time Relax muscles and joints that were active Use a timer or reminder software to remind you to take breaks To enhance blood circulation alter your sitting posture periodically and keep your hands and wrists warm ...

Page 113: ...ands wrists arms shoulders neck back or legs prior musculoskeletal disorders aging fluid retention due to pregnancy poor physical conditioning and dietary habits and other conditions Psychosocial factors associated with these disorders include workplace stress poor job satisfaction lack of support by management and or lack of control over one s work Contact a doctor if you experience pain tenderne...

Page 114: ...djust your monitor so that the top of the screen is at or slightly below eye level Do you periodically rest your eyes by blinking often or looking away from the screen Is your monitor no closer than 12 inches and no farther away than 28 inches from your eyes Do you use a document holder placed close to the screen Checking You Is your work area set up to promote a natural and relaxing working posit...

Page 115: ...Engineering of Visual Display Terminal Workstations ANSI HFS Standard No 100 1988 The Human Factors Society Inc P O Box 1369 Santa Monica California 90406 This appendix was prepared in consultation with Dr David Rempel of the University of California San Francisco Ergonomics Program and Mr M F Schneider of HUMANTECH Inc Ann Arbor Michigan ...

Page 116: ...B System Specifications System Board System Peripherals Dimensions Power Operating Environment Compliance ...

Page 117: ...cess Memory RAM Total system RAM minimum of 128 MB of SDRAM installed in one of two industry standard SO DIMM sockets on system board Total system memory support for up to 512 MB of high speed SDRAM in two memory module sockets on system board Memory module type gold plated non parity SDRAM modules Expansion supports 64 MB 128 MB and 256 MB non ECC 100 MHz SO DIMM modules Cache Memory pipelined 32...

Page 118: ... connector mini DIN Mouse PS 2 compatible 6 pin connector mini DIN Microphone In supports a microphone or other audio input device for recording audio information in data files or broadcasting audio Line In supports input from an external audio device Headphone supports external headphone set IDE support for Ultra DMA 66 IDE hard drive and a CD ROM drive or an optional combination CD RW and DVD RO...

Page 119: ...uplex codec AC 97 SoundMAX codec audio controller Stereo jacks microphone in and line out Full duplex variable 8 kHz to 48 kHz sampling rate with 1 Hz resolution Network Board The system comes with an Accton EN2242A 3 Mini PCI network board installed on the system board Features include Realtec RTL8139CL chipset PCI bus master data transfer 10Base T 100Base TX Modem Board Some systems might come w...

Page 120: ...nematic TN TFT Super Video Graphics Array SVGA color display Features of the LCD panel include Brightness Adjustments Increase brightness button four levels of adjustment Decrease brightness button four levels of adjustment Defaults to maximum brightness on power off or unplugging system from the power outlet Maximum Viewing Angles Horizontal 60 degrees from center to right or left side of panel V...

Page 121: ...on an optional external monitor 320 x 200 256 High color vertical frequency depends on software 320 x 240 256 High color vertical frequency depends on software 640 x 400 256 High color vertical frequency depends on software 640 x 480 256 High color True color 60 75 85 Hz vertical frequency 800 x 600 256 High color True color 60 75 85 Hz vertical frequency 1024 x 768 256 High color True color 60 75...

Page 122: ...e 500 250 Kbit sec Normal density mode 250 125 Kbit sec Hard Drive Systems come with a Mobile EIDE Ultra DMA 66 hard drive The specifications for the mobile hard drive vary depending on the manufacturer and size of the installed drive CD ROM Drive Systems come with a Mobile ATAPI CD ROM drive The specifications for the mobile CD ROM drive vary depending on the manufacturer and speed of the install...

Page 123: ...I PC Cards or one Type III PC Card 32 bit CardBus and 16 bit PC Card technology Speakers Systems come with two Pioneer 1 watt speakers integrated in the base of the LCD panel Features include 16 bit stereo 48 KHz Sound Blaster compatible Dimensions System Base chassis 10 75 inches 274 1mm wide x 7 5 inches 192mm deep x 2 75 inches 70mm high Total height with LCD panel 15 6 inches 395mm Weight appr...

Page 124: ...tts Power management full power reduction Operating Environment Temperature 32 F to 95 F 0 C to 35 C Relative humidity 8 to 80 Compliance Domestic FCC CFR 47 Part 15 Subpart B UL 1950 3rd edition Canadian C UL C22 2 No 950 95 ICES 003 Issue 2 Revision 1 Year 2000 YMARK 2000 NEC Y2KTEST EXE WHQL DMI DMI 2 3 Self Certification Test Suite Energy Star All systems are Energy Star Compliant ...

Page 125: ... C Cache memory B 2 Calendar clock specifications B 2 CD disc emergency eject 5 6 CD ROM drive controls 1 6 problems 5 6 specifications B 7 B 8 Chair adjusting A 4 A 11 Chassis features 1 14 Checking system memory 4 8 Cleaning keyboard 2 6 LCD panel 2 6 mouse 5 7 system exterior 2 6 CMOS battery 3 4 Combo drive features 1 6 Compliance PC99 1 15 specifications B 9 Configuration BIOS Setup Utility 3...

Page 126: ...g you A 12 keyboard adjustments A 6 A 12 monitor adjustments A 8 A 12 mouse adjustments A 6 A 12 workspace setup A 3 Expansion devices adding 4 2 adding memory 4 7 adding monitor 4 15 adding PC Cards 4 4 adding printer 4 15 adding serial devices 4 15 adding USB devices 4 3 safety precautions 4 2 Exterior cleaning 2 6 F Fans system cooling 1 10 Features bottom 1 13 front 1 2 LCD panel 1 14 left sid...

Page 127: ...s 1 5 cleaning 2 6 features 1 14 problems 5 5 specifications B 5 LCD VGA monitor simultaneous viewing 1 5 M Memory checking 4 8 sockets 1 13 SO DIMMs 4 7 specifications B 2 system 1 14 1 15 4 7 total system 4 7 upgrading 4 7 video 1 14 1 15 4 7 Menu Advanced 3 4 3 12 Boot 3 5 3 22 Exit 3 5 3 24 Main 3 4 3 6 Main setup 3 4 Power 3 5 3 21 Security 3 5 3 17 Microdesktop chassis features 1 14 Microsof...

Page 128: ...ems 5 2 setup 2 2 sleep mode 2 4 Power supply 80 watt 1 14 specifications B 9 PowerMate Application and Driver CD 1 16 Printer adding 4 15 port features 1 11 Problems booting 5 3 5 4 CD ROM drive 5 6 common 5 2 date incorrect 5 3 disk error 5 2 5 4 diskette drive 5 4 keyboard mouse 5 5 LCD panel 5 5 password 5 4 power 5 2 solutions 5 2 speakers 5 7 system 5 2 time incorrect 5 3 Processor 1 15 Proc...

Page 129: ...ading 4 7 Software Acrobat Reader 1 17 features 1 16 Microsoft Internet Explorer 1 16 Norton AntiVirus 1 17 Sound controller specifications B 4 Speakers location of 1 6 problems 5 7 specifications B 8 volume control 1 6 Specifications cache memory B 2 calendar clock B 2 CD ROM drive B 7 B 8 compliance B 9 diskette drive B 7 FLASH ROM B 2 graphics controller B 5 hard drive B 7 I O B 3 keyboard B 6 ...

Page 130: ...olume control 1 7 System peripherals specifications B 5 T Technical support services 6 4 Temperatures operating 2 6 Time incorrect 5 3 Troubleshooting battery 5 3 booting 5 3 5 4 CD ROM drive 5 6 common problems 5 2 date incorrect 5 3 disk error 5 2 5 4 diskette drive 5 4 keyboard mouse 5 5 LCD panel 5 5 password 5 4 power 5 2 solutions 5 2 speakers 5 7 system problems 5 2 time incorrect 5 3 U Uni...

Page 131: ...Index 7 W Web site NEC Computers 6 2 Windows 2000 1 16 98 SE 1 16 NT 1 16 security 1 18 ...

Page 132: ...able protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interf...

Page 133: ... magnetic compatibility This product satisfied the Class B limits of EN55022 Battery Replacement A lithium battery maintains system configuration information In the event that the battery fails to maintain system configuration information NEC Computers recommends that the battery be replaced For battery replacement information call the NEC Computers Technical Support Center see Chapter 6 for Techn...

Page 134: ...ements 3 Battery Disposal The CMOS battery is made of lithium Contact your local waste management officials for other information regarding the environmentally sound collection recycling and disposal of the batteries ...

Page 135: ......

Page 136: ...ECLARATION OF CONFORMITY We the Responsible Party NEC Computers Inc 15 Business Park Way Sacramento CA 95828 declare that the product NEC PowerMate 2000 is in compliance with FCC CFR47 part 15 for Class B digital devices ...

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