Getting Services and Support 6-3
NEC Computers FTP Site
You can use the Internet to access the NEC Computers FTP (file transfer
protocol) site to download various files (video drivers, printer drivers,
BIOS updates, and Setup Disk files). The files are essentially the same
files as on the NEC Computers web site.
To access the NEC Computers FTP site, enter the following Internet ftp
address through your service:
ftp://ftp.neccsdeast.com/pub/
Once in the file menu, select the file(s) you want and follow the prompts
to download them.
Email/Fax Technical Support Service
The NEC Computers Technical Support Center offers technical support
by Internet email if you have access. The Internet email address is:
You can also fax technical questions to the Technical Support Center if
you have fax capabilities. The fax number is:
801-579-1552
When using the email or fax support service, please include the following
appropriate word in the subject field for prompt response from the
appropriate technical person:
Desktop
Monitor.
You should provide as much specific information about your questions as
possible. Also, if you are sending a fax, please include your voice
telephone number and your fax number with the question. You should
receive a response to your questions within one business day.
