NEC NEAXMAIL IM-16 User Manual Download Page 61

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USING VIEWCALL PLUS

Managing calls

After you have identified the caller,
ViewCall Plus supplies you with several
tools to manage your phone calls:

Connect an incoming call to
your phone.

Ask the caller to hold.

Ask the caller to transfer to
another extension.

Ask the caller to leave a message.

TAPI-compliant systems*

For TAPI-compliant systems, ViewCall
Plus offers the following enhanced mode
options:

Select an identified caller’s name
and click this button to call the
person back.

Select a name in your contact list
and click this button to dial the
contact.

Add a name to create a
conference call.

Release the connection between
your phone and an active call or
conference call.

* This feature may not be available at your site.

Summary of Contents for NEAXMAIL IM-16

Page 1: ...User Guide NEAXMail IM 16 VOICE MESSAGING SYSTEM ...

Page 2: ... 5 666 401 5 181 243 5 724 408 and Canadian No 1329852 NEC America Inc Irving Texas U S A To access your mailbox by computer 1 Launch Mailbox Manager 2 When the system greets you enter Host name _______________________________________________________ Extension________________________________________________________ Security Code ____________________________________________________ To access your m...

Page 3: ...7 Changing your greetings 28 Playback options 31 Changing call transfer options 33 Changing call screening options 35 Changing call holding options 37 Changing message delivery options 38 Creating groups 40 Changing groups 42 Sending and receiving faxes 45 Sending faxes by computer 46 Receiving faxes 48 Changing fax setup 50 Using ViewCall Plus 53 Screening and managing calls 54 Tracking calls 56 ...

Page 4: ... to your destination You will hear a menu of options Enter the number associated with the option to perform the partic ular task The voice messaging sys tem s menu options are diagrammed on page 70 1 for Yes 2 for No If you prefer ask your system manager to set up your mailbox with the 1 for Yes 2 for No conversation This conversation leads you step by step through all of your options with easy ye...

Page 5: ...x whether you are using Outlook 97 98 2000 or XP ViewFax You can send receive and redirect faxes from your desktop computer ViewCall Plus All of your inbound and outbound calls can be managed visually from your desktop computer With PhoneBASIC you can customize your call control applications by inte grating ViewCall Plus with other applications such as Microsoft s Office suite E Mail Integration Y...

Page 6: ...re and allows you to check messages or leave messages You should also set up a security code that only you know This prevents some one else from hearing your messages You can change your security code as often as you like After you have set up your mailbox by phone you can also begin using TeL ANophy Contact your system manager to get TeLANophy set up on your desk top To set up your mailbox a Acce...

Page 7: ...tem you can use a phone or computer to Check new messages Leave a message to one or more subscribers or guests Leave a message to a group Review messages Redirect a message Modify or cancel a message after leaving it Archive a message Record a conversation ...

Page 8: ...criber s extension To check new messages by phone a Access your mailbox see inside front cover b Enter 4 to check new messages Fol low the system instructions Enter 1 for Yes 2 for No Optional playback features The system manager can set up special options for your mailbox to Play your new messages automati cally each time you call the system Provide additional security by always requiring both a ...

Page 9: ... screen When available names phone numbers and a subject are included with messages ViewMail also provides the length of the message and the time it was sent You can listen to messages either with a computer sound device or a phone To check new messages from your computer a Double click the message to open it b Use the VCR style buttons to play and respond to the message Urgent voice message Fax m...

Page 10: ...l ID and security code Directory assistance Your system may use automatic direc tory assistance numeric directory assis tance or both to help callers find subscribers extension numbers Callers with letters on their phones can use automatic directory assistance which identifies subscribers by their last names All callers can use numeric directory assistance which groups sub scribers by department l...

Page 11: ... mailbox a Access your mailbox see inside front cover b Enter 5 to leave any messages c On the phone spell the subscriber s name Otherwise enter the exten sion number When spelling a subscriber s last name use a wild card number typically 0 or 1 for any letter in the last name you do not know d Enter 2 until you hear the name of the subscriber you want then enter 1 e Record your message at the bee...

Page 12: ... ViewMail click Send If you are using ViewMail for Microsoft Messaging click New voice message b Click To and then use the address book to select recipients names c Type in a subject and set delivery options as needed d Use the VCR style buttons and your phone or a sound device to record the message Youcanalsoaddsoundsfrom the clipboard or from a WAV file e To send the message choose Send For comp...

Page 13: ...ne outside the voice messag ing system When you use the Microsoft Messaging address book the ViewMail message is sent as an e mail message with an attached WAV file With the E mail Integration for Novell GroupWise you can leave a voice mes sage as an attachment to an e mail message For composing and sending a message For addressing a message to multiple subscribers or message groups Forselecting a...

Page 14: ...east3seconds long to be delivered To leave a message to several subscribers by phone a Leave a message for the first sub scriber b Enter Q6 to stop recording c Follow the system instructions to add a subscriber as a message recipi ent d Repeat step 3 for each subscriber you want to receive the message The system tells you when everyone in a group has received your message If you do not get this co...

Page 15: ...rosoft Messaging you can either choose more subscriber names or a group name from the ViewMail address book Create your groups by phone or ask the system manager to create your groups for you For addressing a message to multiple subscribers or message groups This feature may not be available at your site ...

Page 16: ...t for a set amount of time for example until midnight To review messages by phone a Access your mailbox see inside front cover b Enter 6 to review old messages c Follow the system instructions Enter 1 for Yes 2 for No TIP Enter Q to skip a message Enter 3 7 to archive a message SEE ALSO Online Help ViewMail Opening messages ViewMail for Microsoft Messaging To set preferences for saving sent voice ...

Page 17: ...ur opened old messages in your mailbox until the sys tem deletes them at the set time usually at midnight every night To review an old message by computer a Double click the message b Use the VCR style buttons to play the message Old message Opened message New message New message This feature may not be available at your site ...

Page 18: ... you are redirecting the message c Enter 1 to confirm that you want to redirect the message Redirecting a message by computer You can redirect a message to other sub scribers using ViewMail and ViewMail for Microsoft Messaging When you redi rect a voice message the New Message form opens as follows The subject contains FW to indi cate the message is being redirected The original voice message is i...

Page 19: ... then use the address book to select recipients names d Type in a subject and set delivery options as needed e Use the VCR style buttons and your phone or a sound device to record an introduction f Choose Send to send your mes sage For redirecting the message to other subscribers groups or guests For redirecting a message ...

Page 20: ...ssage by phone a Record a message b Enter Q4 to stop recording c While modifying you can enter 4 to add to the end of the message or 5 to listen to it If you have a touchtone phone you can enter 6 to rerecord the message d Enter Q when you finish modifying SEE ALSO Leaving a message by phone 4 Redirecting a message 12 Canceling a message 16 Online Help ViewMail Changing or revoking sent messages V...

Page 21: ...ys the message in your ViewMail mailbox until the person has opened it If the message is still in your mailbox simply open and modify it With ViewMail for Microsoft Messaging you can modify the message by phone or delete it and send a new message Unopened sent message For modifying message delivery options for an unopened message This feature may not be available at your site ...

Page 22: ...r message to the same subscriber b If the subscriber has not yet heard your last message the system asks if you want to review it c Enter 1 to review it d When you hear the message you want to cancel enter 5 to cancel it e Enter 1 to confirm the cancellation SEE ALSO Modifying a message 14 Online Help ViewMail Changing or revoking sent messages ViewMail for Microsoft Messaging Revoking a voice mes...

Page 23: ... To cancel a message by computer a Select the message b Click Delete With ViewMail for Microsoft Messaging all unopened voice messages you have sent appear in the Unopened folder which is located in the Sent Items folder TIP The Unopened folder also displays unopened faxes sent to subscribers of the voice messaging system but not voice messages sent to e mail addresses For canceling a message that...

Page 24: ...messages and old messages is that archived messages are saved for a longer period of time After you listen to your archived mes sages the system gives you the option of archiving the messages again WARNING After listening to an archived message youmustenter37toarchiveitagainorit will be deleted To archive a message by phone While listening to a message enter 3 7 to archive it SEE ALSO Online Help ...

Page 25: ...pears before the Phone column in the View Mail mailbox With ViewMail for Microsoft Messaging you can see how many days are left for an archived message by opening the voice message To archive a message by computer a Select the message b If you have ViewMail click Archive If you have ViewMail for Microsoft Messaging select Archive Voice Mes sage from the File menu TIP As the archive time decreases ...

Page 26: ...To save a recorded message to your mailbox press END or disconnect the call b To redirect the recorded message enter a subscriber s extension while you are recording The recorded message is automatically sent when you press END or Press ADDRESS to end the recording and disconnect the call Then follow the address conversation to redirect the message Live record phone button options Pause Pause and ...

Page 27: ... Send g If the Request Redirect dialog box appears click Yes to forward the message Click No to save the recorded message in your mailbox CAUTION CAU CAUTION The use of monitoring recording or lis tening devices to eavesdrop monitor re trieve or record telephone conversations or other sound activities whether or not contemporaneous with transmission may be illegal in certain circumstances under fe...

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Page 29: ...ptions Call transfer options Call screening options Call holding options Message delivery options Message groups You can also change most of these setup options for your personal mailbox by phone When you make a change the system leads you step by step through a series of simple yes and no questions To make changes to your TeLANophy applications refer to the application s online Help ...

Page 30: ... and your security code in the connect dialog box The menu bar allows you to navigate through the screens of the Mailbox Man ager TIP Click Save frequently to save changes as you make them If you move to another screen within Mailbox Manager without saving changes first you are prompted to save before proceeding The Profile screen is where the system stores your name extension number fax ID delive...

Page 31: ...th a microphone and speakers select My computer Otherwise select My phone To use the Control bar a On the control bar click to select phone or computer playback b On the control bar click to listen to your recorded name c On the control bar click to record your name with your recording device Phone Pick up the handset when the phone rings wait for the beep then speak into the handset Computer Wait...

Page 32: ...ile c Click Change Code d In the Change Security Code dialog box type your old and new pass words in the corresponding fields e Click OK and then click Save To change your security code by phone a Access your mailbox by phone see inside front cover b Enter 7 7 4 to change your security code c Follow the system instructions Enter 1 for Yes 2 for No TIP Whenyou change your mailbox security code upda...

Page 33: ...uctions to change your spelled name Enter 1 for Yes 2 for No To change your recorded name by computer a Access the Mailbox Manager see inside front cover b Click Profile c On the Control bar click to record your name with your record ing device Phone Pick up the handset when the phone rings wait for the beep then speak into the handset Computer Wait for the tone then speak into the microphone d Cl...

Page 34: ...record a standard greeting for all situations when you are unavailable For example Hello this is Pat Green I am not available at this time Please leave a message Alternate greeting The alternate greeting plays for special occasions such as a vacation A typical alternate greeting is Hello this is Pat Green I am out of the office today and will return tomorrow When your alternate greeting is active ...

Page 35: ... list box select the greeting to rerecord d For Greeting source click Record my greeting e On the Control bar click to record the greeting with your record ing device Phone Pick up the handset when the phone rings wait for the beep then speak into the handset Computer Wait for the tone then speak into the microphone f Click to stop recording Greeting source Control bar Choose a greeting list box ...

Page 36: ...rnate or busy greeting by phone a Access your mailbox by phone see inside front cover b To rerecord your standard greeting enter 7 4 6 1 alternate greeting enter 7 4 7 1 busy greeting enter 7 4 8 1 c Enter Q to stop recording To activate your busy greeting by phone a Access your mailbox by phone see inside front cover b Enter 7 4 8 to hear your busy greet ing c Follow the system instructions to ac...

Page 37: ...age length The system announces the total length in min utes of new voice messages Telephone conversation type Menu mode conversation This con versation plays menus of options Enter the number associated with the option to perform the particular task Yes No conversation This conversa tion leads you step by step through all of your options with easy yes and no questions Enter 1 for Yes 2 for No Voi...

Page 38: ...your playback options by computer a Access the Mailbox Manager see inside front cover b Click Playback c Confirm and change the settings as needed d Click Save Announce options Listening to a message options Conversation options Click to save ...

Page 39: ... calls to a different phone number You can enter up to nine digits for the new phone number To turn call transfer on or off by phone a Access your mailbox by phone see inside front cover b Enter 7 6 4 to turn call transfer on or off c Follow the system instructions Enter 1 for Yes 2 for No To change the number to which calls are transferred by phone a Access your mailbox by phone see inside front ...

Page 40: ...o select My exten sion To turn call transfer off select My voicemail d Click Save To change the number to which calls are transferred by computer a Access the Mailbox Manager see inside front cover b Click Transfer Screening c For Transfer incoming calls to select This number Type the phone number or extension d Click Save Turn transfer on or off here Select screening options here Turn holding on ...

Page 41: ...tem plays Call from caller s name spoken by the caller before transferring the call Ask me if I want to take the call The system says Enter 1 to take the call or 2 and I ll take a message and then waits for a response from you before transferring the call Remember Screen Name The sys tems asks and plays the caller s name as above and if the caller leaves a message will append the caller s name to ...

Page 42: ...er Screening c Select the Screening check box d Select the transfer screening options as needed e Click Save To turn call screening on or off by phone a Access your mailbox by phone see inside front cover b Enter 7 6 4 1 5 to turn call screening on or off c Enter 1 to turn call screening on Enter 2 to turn it off Select screening options here ...

Page 43: ...for you you can turn call hold ing on and off Your system manager sets the number of calls that the system can hold for you To turn call holding on or off by computer a Access the Mailbox Manager see inside front cover b Click Transfer Screening c To turn call holding on select the Holding check box To turn it off clear the check box d Click Save To turn call holding on or off by phone a Access yo...

Page 44: ... system to delay message delivery to any of the numbers To change message delivery options by computer a Access the Mailbox Manager see inside front cover b Click Notification c To edit a message delivery device select the device and click Edit To add a new device click Add d On the Message Delivery screen confirm and change the settings as needed and click OK e Click Save Name of the device Phone...

Page 45: ... phone enter 7 6 6 5 4 home phone enter 7 6 6 5 5 pager enter 7 6 6 5 6 spare phone enter 7 6 6 5 7 fax phone enter 7 6 6 5 8 c Enter 1 to turn on delivery for that number or 2 to turn off delivery d Enter 4 to change the phone number After you enter a phone number enter Q to end the entry e Enter 5 to change the schedule and then follow the system instructions Enter 1 for Yes 2 for No f Enter 6 t...

Page 46: ...an send messages to it To create a group by phone a Access your mailbox see inside front cover b Enter 7 5 4 to create a new group c For numbered groups enter a three digit group number For named groups enter the first three letters of the group s name d Record a name for the group Enter Q when you are finished e Enter 1 to make the group an open group or 2 to make it a private group f Follow the ...

Page 47: ...ox Otherwise each message sent to the group will be delivered to all members g On the control bar click to record the group name with your recording device Phone Pick up the handset when the phone rings wait for the beep then speak into the handset Computer Wait for the tone then speak into the microphone h Click to stop recording i To add members to the group click New Use the Member Properties d...

Page 48: ... s number spelled name or recorded name To change a group by com puter a Access the Mailbox Manager see inside front cover b Click Groups c Select the group you want to edit Click Modify Group d In the Create Modify Group dialog box make the desired changes and click OK e Click Save This feature may not be available at your site Click to open list of enrolled subscribers ...

Page 49: ...our additions or dele tions enter 1 f Enter Q when you are finished add ing or deleting members To change a group name or number by phone a Access your mailbox see inside front cover b Enter 7 5 5 to change a group name or number c Enter the first three letters of the group name Or enter the first three digits of the group number d Enter 1 to confirm or enter 2 to hear the name of the next group e...

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Page 51: ...are also using TeLANophy ViewFax may also be avail able ViewFax You can send receive and redirect faxes from your computer Fax mail Faxes are stored in your mailbox with your other messages Callers can record a short message to accompany each fax they send Faxes can be for warded from your mailbox to a fax machine by using any phone ...

Page 52: ...wFax works from within ViewMail or ViewMail for Microsoft Messaging to display a document before you fax it or to forward a fax you receive ViewFax converts the document to a TIFF tag image file format graphics image and displays it on the screen For recording an introduction to a redirected fax For redirecting a fax SEE ALSO Online Help ViewFax Addressing and sending a fax ...

Page 53: ...enu click Print select Print to Fax Print Driver from the list of available printers and click OK c Select the message recipients d To include a cover page select Send Cover e To create a custom cover page click Cover select the type of cover page and then click OK f To preview the fax click ViewFax g To send the fax click Send The fax waits in a queue and the status of the fax is displayed in you...

Page 54: ...number Fax delivery options The system can deliver your faxes in three ways Standard delivery The system stores your faxes until you request them When you check messages the sys tem tells you which faxes are waiting Fully automatic delivery The system automatically delivers your faxes to a fax number that you specify in your setup options Your system manager may have already set up this option for...

Page 55: ...ocu ment to a TIFF graphics image and displays it on the screen GroupWise users see a separate TIFF attachment for each fax page You can reply to faxes archive them save them as new messages or re direct them to other subscribers just like voice messages For displaying the fax For sending the fax to a printer For skipping from one page to another within a fax This feature may not be available at y...

Page 56: ...ersonal fax mailbox greeting Fax notification phone number To change your fax delivery phone number or schedule a Access your mailbox see inside front cover b Enter 7 6 5 8 to change your fax deliv ery phone number or schedule c Follow the system instructions Enter 1 for Yes 2 for No SEE ALSO Changing message delivery options 38 ...

Page 57: ...w the system instructions Enter 1 for Yes 2 for No To change your fax notification a Access your mailbox see inside front cover b To change your fax notification for your work phone enter 7 6 5 4 home phone enter 7 6 5 5 pager enter 7 6 5 6 spare phone enter 7 6 5 7 fax phone enter 7 6 5 8 c Enter 7 to turn fax notification on or off for a delivery number ...

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Page 59: ...o control your phone calls the Telephone window the Call Log window and the Contact List window For TAPI telephone application pro gramming interface compliant phone systems ViewCall Plus also offers an enhanced mode that adds even more features such as the contact list and call log ViewCall Plus also comes with PhoneBASIC which lets you customize ViewCall Plus in many different ways ...

Page 60: ... phone or account number The system then match es this data to your contact list and displays the caller contact information TIP The system can display caller identi fication data when it has the addition ally required equipment and system compatibility This requires additional equipment and system compatibility The system can also match the phone number to your contact list or PIM Per sonalInform...

Page 61: ...sk the caller to leave a message TAPI compliant systems For TAPI compliant systems ViewCall Plus offers the following enhanced mode options Select an identified caller s name and click this button to call the person back Select a name in your contact list and click this button to dial the contact Add a name to create a conference call Release the connection between your phone and an active call or...

Page 62: ...to create more than one call log For example it may be useful to begin a new call log each week or each month Contact list The Contact List window stores and displays general notes and reminders with each contact name ViewCall Plus provides an online address book Or you can integrate ViewCall Plus with a PIM TIP YoucanuseseveralcontactlistsorPIMsat once Forexample youcankeeppersonal contactsinalis...

Page 63: ...ual Basic can use PhoneBASIC to customize ViewCall Plus to Identify an incoming call by looking up required information such as credit status in a database or a spreadsheet Make calls from within an applica tion such as Microsoft Access or Outlook Direct calls based on a set of pre established rules PhoneBASIC scripts can be activated by using Script Manager from the Tools menu SEE ALSO Online Hel...

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Page 65: ...otify Delivery can also alert you to voice and fax messages in your e mail inbox E Mail Reader E Mail Reader lets you hear and respond to e mail over the phone using text to speech conversation E Mail Reader reads the text portion of your e mail messages and plays any attached WAV files If you are using the fax package you can also have the system fax your e mail messages to any fax machine Depend...

Page 66: ...heck your e mail messages a Access your mailbox see inside front cover If prompted enter your e mail password followed by Q If your password uses any letters refer to the password chart later in this sec tion b Enter 4 to check new e mail mes sages Enter 6 for old archived mes sages c Follow the system instructions Enter 1 for Yes 2 for No TIP If youdonot have a securitycode for the voice messagin...

Page 67: ... computer a Access the Mailbox Manager see inside front cover b Click Playback options c In the Announce group select the New e mail messages check box To turn it off clear the check box d Click Save To turn your e mail totaling on or off by phone a Access your mailbox by phone see inside front cover If prompted enter your e mail password fol lowed by Q b Enter 7 7 8 4 to turn e mail totaling on o...

Page 68: ...ur e mail password uses any letters enter when asked To enter a letter refer to the password chart To enter a digit enter 1 followed by the digit Refer to the password chart Enter Q to end Your e mail password cannot use any other punctuation or symbols Do not use your phone to match letters Use the password chart Password Chart A 21 B 22 C 23 D 31 E 32 F 33 G 41 H 42 I 43 J 51 K 52 L 53 M 61 N 62...

Page 69: ...mail message a Access your mailbox see inside front cover If prompted enter your e mail password followed by Q b Enter 4 to check e mail messages c When offered the e mail message you want enter 1 d Enter 7 to fax the message e Follow the system instructions Enter 1 for Yes 2 for No To fax your e mail messages a Access your mailbox see inside front cover If prompted enter your e mail password foll...

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Page 71: ...o a message For example enter 3 4 to repeat the message After accessing your mailbox you can use the shortcuts for specific tasks A shortcut is your personal ID your security code a number sequence of menu options For example to turn on call transfer enter your personal ID your security code 7 6 4 1 ...

Page 72: ... 4 to reply to a message then 3 5 to check the next message Enter 3 9 to redirect a message After you finish redirecting the message you can enter 3 4 to reply to the orig inal sender After you reply you can enter 3 6 to delete the message When you exit the quick message actions the system saves your message as an old message The system also saves your message as old when you enter 3 5 to check th...

Page 73: ...ppointment or task enter 3 3 to hear a menu of additional options TASK QUICK MESSAGE ACTION Hear who else received the message appointment or task Accept an appointment or task Decline an appointment or task Mark a task complete Exit quickly 3 3 4 3 3 5 3 3 6 3 3 7 Q This feature may not be available at your site ...

Page 74: ...ages Change setup options Switch personal greetings Change your standard greeting Change your alternate greeting Change your busy greeting 4 5 6 7 7 4 5 7 4 6 7 4 7 7 4 8 TASK SHORTCUT Change your security code Turn call transfer off Turn call transfer on Change the phone number for call transfer Turn call screening options off Add a message group Edit a message group List your message groups Chan...

Page 75: ...tasks This feature may not be available at your site This feature requires the optional E Mail Integration package TASK SHORTCUT Edit your fax greeting Change your fax delivery Deliver all faxes Fax a particular e mail message appointment or task 7 4 9 7 6 5 8 4 5 3 7 TASK SHORTCUT Check new e mail messages Check old e mail messages Turn e mail totaling on or off Change your e mail password Check ...

Page 76: ...message FFWD Fast forward four seconds and play REDIR Redirect message REPLY Send reply to message NEXT Next message or view Main menu RPLAY Replay message TIME Hear time and date of message View more options BACK View previous menu DELIV Deliver fax to new phone number This option may not be available NEW OLD LVMSG MGR RECORD ACCEPT RECORD If live record is enabled appears during record session P...

Page 77: ...e delivery on off CHG Change phone number SCRN Call screening on off HLDING Call holding on off View more options BACK View previous menu Groups CREATE Create group EDIT Edit group LIST List your groups DEL Delete group View more options BACK View previous menu Change fax delivery ON OFF Fax delivery on off FAX Change phone number SCHED Change schedule View more options BACK View previous menu Cha...

Page 78: ...tings Edit Alternate Greeting Edit Busy Greeting Edit Fax Greeting 4 5 6 7 8 9 Groups Create a Group Edit Your Groups List Your Groups Delete a Group 4 5 6 7 Transfer Delivery Change Call Transfer Message Delivery 4 5 Personal Options Change Security Code Rerecord Name Respell Name Directory Listing On Off 4 5 6 7 Edit Groups Add Members Delete Members List Members Change Groups Name 4 5 6 7 Chang...

Page 79: ...x number changing 50 fax setup changing 50 faxes changing delivery schedule 50 delivery options 48 of e mail 63 receiving 48 sending by computer 46 shortcuts 69 viewing by computer 49 G L greetings about 28 activating busy greeting by phone 30 alternate 28 busy 28 fax 50 rerecording by computer 29 rerecording by phone 30 standard 28 switching by computer 28 switching by phone 30 system generated 2...

Page 80: ...rgent 4 P Q passwords e mail 62 PhoneBASIC 57 playback options 2 about 31 changing by computer 32 Print to Fax 47 profile about 24 changing mailbox settings 25 changing recorded name 27 R recorded name 27 changing by computer 27 changing by phone 27 S security code about 26 changing by phone 26 shortcuts about 65 e mail 69 fax 69 quick message actions 66 voice messaging 68 spelled name changing by...

Page 81: ...ViewFax iii 45 ViewMail iii 6 ViewMail for Microsoft Messaging iii 6 time stamps for messages 31 V W ViewCall Plus See TeLANophy ViewFax See TeLANophy ViewMail for Microsoft Messaging See TeL ANophy ViewMail See TeLANophy Y Z yes or no conversation 31 ...

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Page 84: ...78 s NEAXMAIL IM 16 USER GUIDE ...

Page 85: ... SLOWER SOFTER LOUDER FASTER BACKWARD PAUSE FORWARD EXIT 4 5 6 7 8 9 Q To access your mailbox from out side your organization 1 CALL THE VOICE MESSAGING SYSTEM 2 WHEN THE SYSTEM GREETS YOU ENTER PERSONAL ID SECURITY CODE NEAXMail AD 40 ...

Page 86: ...MAILBOX NAMES SWITCH PERSONAL GREETINGS 4 5 6 7 7 6 7 7 7 4 5 Quick message actions Task Shortcut REPEAT THE MESSAGE SAVE MESSAGE AS NEW NEW MESSAGES ONLY CHECK THE NEXT MESSAGE DELETE A MESSAGE ARCHIVE A MESSAGE HEAR WHEN THE MESSAGE WAS SENT REDIRECT THE MESSAGE EXIT QUICKLY TOUCHTONE PHONES ONLY 3 3 0 3 5 3 6 3 7 3 8 3 9 Q FOR YES FOR NO CURRENT MENU 1 2 Q ...

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