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Smooth Operator Configuration Note (77175)

 

NEC Neax 2400 w/ Direct Serial Link

C o n f i d e n t i a l

P a g e   2

 

The above information is provided by Octel Communications Corporation as a guide. 

  See disclaimer on page 1 

O c t e l   C o m m u n i c a t i o n s  

3.0  SWITCH HARDWARE REQUIREMENTS 

ƒ

  NEAX Message Center Interface (MCI) link I/O card I002-A 

ƒ

  One single line port port for each integrated voice port to be 

programmed into a UCD group. (PA-16LCQ is recommended since 
it can be programmed to provide loop current detection). 

ƒ

  NEAX MCI RS 232, requires TTY-CA cable and TTY-CA-1 cable 

ƒ

  One RJ-14 jack with 4-conductor line cord for every two Sm Oper 

ports 

ƒ

  80 volt power supply for for messaage waiting lights on single line 

phones 

ƒ

  One analog line for remote service access 

ƒ

  One RJ-11 Jack for above and 2-conductor modular telephone cord.  

ƒ

  If FaxMail is installed. 

- One analog line per FAX port. 
- One RJ-11 Jack for every Brooktrout TR-112 fax port OR one    
  RJ-14 Jack  for every two Brooktrout TR-114 fax ports, along 
with  
  4-conductor modular telephone cords. 

3.1  SWITCH SOFTWARE REQUIREMENTS 

ƒ

  NEAX 2400 SIM or IMG 5200 

ƒ

  NEAX 2400 MMG or UMG 4200 or 5200 

Note:  Versions prior to 4200 may not provide overflow to UCD, also 

there may be problems passing caller information from the MCI 
to the Smooth Operator on internal transfers. 

 

4.0 SUPPORTED 

FEATURES 

[

9

] Items are supported 

System Forward to Personal Greeting 

 

Message Waiting 

 

 

 

All Calls

 

  

 

LCD Display

 

[

9

 

Ring/no answer

 

  

 

LED

 

  

 

Busy

 

  

 

Lamp

 

[

9

 

Busy/No Answer

 

  

 

Audible / Stutter Dial Tone

 

  

 

Do Not Disturb 

  

Multiple Return to Operator 

[

9

 

Station Forward to Personal Greeting 

 

Direct Call 

[

9

 

 

All Calls

 

[

9

Auto Attendant 

[

9

 

 

Ring/no answer

 

[

9

Outcalling 

[

9

 

 

Busy

 

[

9

Personal Greeting of Original-Called Party 

 

 

 

Busy/No Answer

 

  

]   

Multiple Call Forward 

[

9

 

Do Not Disturb 

  

]   

Double Call Forward 

  

Flexible Forwarding 

 

  Call 

Coverage 

  

 

 

Forward to No Answer Greeting

 

[

9

Intercom Paging 

[

9

 

 

Forward to Busy Greeting

 

[

9

Supervised Transfers

 

 

 

 

Intercom/CO Forwarding

 

  

]  

Call 

Screening 

[

9

 

 

  Call 

Queuing 

[

9

Switch hardware requirements 

Switch software requirements 

Supported integration features 

Summary of Contents for NEAX 2400

Page 1: ...s NEC Neax 2400 MCI Link on NEC 1 0 METHOD OF INTEGRATION RS 232 Direct Serial Integration Smooth Operator communicates with the NEAX 2400 using Feature 2 of the Message Center Interface MCI Call for...

Page 2: ...port OR one RJ 14 Jack for every two Brooktrout TR 114 fax ports along with 4 conductor modular telephone cords 3 1 SWITCH SOFTWARE REQUIREMENTS NEAX 2400 SIM or IMG 5200 NEAX 2400 MMG or UMG 4200 or...

Page 3: ...at the MCI is not a MAT terminal Note In the following examples 100 will represent the UCD pilot number for Voice Mail Single Line extensions to the Smooth Operator will be 100 101 102 and 103 5 1 NEA...

Page 4: ...S Allow blind transfer to the attendant s console is a system wide parameter type 1 in this field then press ENTER INDEX Enter 17 for allow blind transfer to the attendant s console DATA Minimum value...

Page 5: ...D CM01 14 RSHU Remove Station Hunting UCD CM01 15 AUOG Assignment of UCD Overflow Group CM01 ENTER MENU ITEM NO 1 Select ASSIGNMENT OF STATION DATA option by typing 1 then press the ENTER key Enter Th...

Page 6: ...13 Data Terminal Via Dterm V 14 Hot Line 15 Cas Line RSC Route Restriction Class 0 15 16 Data Terminal via Data Module For assignment of RSC ARSC command 18 Virtual Line Appearance SFC Service Feature...

Page 7: ...ent of UCD Overflow Group CM01 ENTER MENU ITEM NO 13 From the Station Data Menu type 13 for Assignment of Station Hunting UCD Press the ENTER key The Tenant Number that was used when configuring the s...

Page 8: ...ingle line port 102 After entering the extension press ENTER The screen will update in the same manner prompting you for the fourth member of the UCD group After entering the data for the final UCD me...

Page 9: ...eps represent the minimum requirements necessary for the MCI integration to work correctly The data field entered may be different for each installation and should never be changed without first consu...

Page 10: ...System Data 3 INDEX System Data Index System Index 1 0 255 2 0 15 3 0 31 DATA System Data Hexadecimal SYS MCI data link programming is a system wide parameter type 1 in this field then press ENTER IN...

Page 11: ...nput for index 34 Bit System Data Contents 0 0 1 Out In services for SMDS and MCI link 1 2 0 No parity 2 No parity 4 Odd parity 6 Even parity 3 4 0 Unused 8 1 Stop bit 10 1 5 stop bits 18 2 Stop bits...

Page 12: ...sis Type 2 in this field then press ENTER TN You need to use the same tenant value you used when creating the Single Line ports and UCD group INDEX Index 6 includes field that allow you to associate t...

Page 13: ...AX you must Reboot the switch for the changes to take effect If you make changes to the Integration Configuration program of the Smooth Operator system you must exit the Smooth Operator system and rel...

Page 14: ...ion key for busy forward at this point you will get a second dial tone 3 Dial the forwarding target number This is the first member extension of the UCD group Cancel Forward Busy 1 Lift handset of pho...

Page 15: ...ait for First Digit 1 Location of Inband Signaling Code 1 Millisecs to Wait for Next Digit 100 Code for Go to Voice Mail F Start at End of String for Go to Voice Mail Enabled Location of Mailbox Numbe...

Page 16: ...essage waiting lights may not work Try setting the protocol of the Serial link to odd parity seven data bits and two stop bit 1200 7 O 2 7 0 CONSIDERATIONS ALTERNATIVES The following items should be c...

Page 17: ...x 2400 w Direct Serial LinkC o n f i d e n t i a l P a g e 1 7 The above information is provided by Octel Communications Corporation as a guide See disclaimer on page 1 O c t e l C o m m u n i c a t i...

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