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Smooth Operator Configuration Note 

For Smooth Operator Family of Products

 

 

Disclaimer:  Configuration Notes are designed to be a general guide reflecting Octel's experience 

configuring its systems.  These notes cannot anticipate every configuration possibility given the inherent 

variations in all hardware and software products. Please understand that you may experience a problem not 

detailed in a Configuration Note.  If so, please notify Sales Engineering at (408)324-3066, and if 

appropriate we will include it in our next revision.  Octel accepts no responsibility for errors or omissions 

contained herein. 

O c t e l  

V o i c e  

P r o c e s s i n g  

M o d u l e  

Configuration Note 77175 

NEC Neax 2400

 

* with 

Direct Serial Link 

Revised 10/24/97 

Analog Ports

RS 232 Connection
via Cable to the
serial port on the PC

Personal Computer

Voice Board(s)

NEC Neax 2400

MCI Link on NEC

 

1.0  METHOD OF INTEGRATION 

RS-232 / Direct Serial Integration.  Smooth Operator communicates with 
the NEAX 2400 using Feature 2 of the Message Center Interface (MCI).  
Call forward to personal greeting is achieved by call information being sent 
over the MCI link to the RS232 port on Smooth Operator when calls are 
forwarded to the Voice Mail UCD group.  Message Waiting Lights are set 
and canceled using the NEC message center feature.  A hookflash followed 
by the extension transfers the caller to the operator. 

 

2.0  SMOOTH OPERATOR ORDERING INFORMATION 

There are many options available for both kit and turnkey versions of this 
product, depending on the application.  Please consult with your sales 
representative.  TheRS-232 Serial Software for NEC NEAX 2400 diskette, 
part number S-COM-1031, and Modem cable (BEL-ATHAY10), part 
number H-COM-2215 must be used. 

Communications between the 

Neax 2400 and the Smooth 

Operator are through a RS-232 

Connection to the serial port on 

the PC. 

Smooth Operator Ordering 

Information  

Summary of Contents for NEAX 2400

Page 1: ...s NEC Neax 2400 MCI Link on NEC 1 0 METHOD OF INTEGRATION RS 232 Direct Serial Integration Smooth Operator communicates with the NEAX 2400 using Feature 2 of the Message Center Interface MCI Call for...

Page 2: ...port OR one RJ 14 Jack for every two Brooktrout TR 114 fax ports along with 4 conductor modular telephone cords 3 1 SWITCH SOFTWARE REQUIREMENTS NEAX 2400 SIM or IMG 5200 NEAX 2400 MMG or UMG 4200 or...

Page 3: ...at the MCI is not a MAT terminal Note In the following examples 100 will represent the UCD pilot number for Voice Mail Single Line extensions to the Smooth Operator will be 100 101 102 and 103 5 1 NEA...

Page 4: ...S Allow blind transfer to the attendant s console is a system wide parameter type 1 in this field then press ENTER INDEX Enter 17 for allow blind transfer to the attendant s console DATA Minimum value...

Page 5: ...D CM01 14 RSHU Remove Station Hunting UCD CM01 15 AUOG Assignment of UCD Overflow Group CM01 ENTER MENU ITEM NO 1 Select ASSIGNMENT OF STATION DATA option by typing 1 then press the ENTER key Enter Th...

Page 6: ...13 Data Terminal Via Dterm V 14 Hot Line 15 Cas Line RSC Route Restriction Class 0 15 16 Data Terminal via Data Module For assignment of RSC ARSC command 18 Virtual Line Appearance SFC Service Feature...

Page 7: ...ent of UCD Overflow Group CM01 ENTER MENU ITEM NO 13 From the Station Data Menu type 13 for Assignment of Station Hunting UCD Press the ENTER key The Tenant Number that was used when configuring the s...

Page 8: ...ingle line port 102 After entering the extension press ENTER The screen will update in the same manner prompting you for the fourth member of the UCD group After entering the data for the final UCD me...

Page 9: ...eps represent the minimum requirements necessary for the MCI integration to work correctly The data field entered may be different for each installation and should never be changed without first consu...

Page 10: ...System Data 3 INDEX System Data Index System Index 1 0 255 2 0 15 3 0 31 DATA System Data Hexadecimal SYS MCI data link programming is a system wide parameter type 1 in this field then press ENTER IN...

Page 11: ...nput for index 34 Bit System Data Contents 0 0 1 Out In services for SMDS and MCI link 1 2 0 No parity 2 No parity 4 Odd parity 6 Even parity 3 4 0 Unused 8 1 Stop bit 10 1 5 stop bits 18 2 Stop bits...

Page 12: ...sis Type 2 in this field then press ENTER TN You need to use the same tenant value you used when creating the Single Line ports and UCD group INDEX Index 6 includes field that allow you to associate t...

Page 13: ...AX you must Reboot the switch for the changes to take effect If you make changes to the Integration Configuration program of the Smooth Operator system you must exit the Smooth Operator system and rel...

Page 14: ...ion key for busy forward at this point you will get a second dial tone 3 Dial the forwarding target number This is the first member extension of the UCD group Cancel Forward Busy 1 Lift handset of pho...

Page 15: ...ait for First Digit 1 Location of Inband Signaling Code 1 Millisecs to Wait for Next Digit 100 Code for Go to Voice Mail F Start at End of String for Go to Voice Mail Enabled Location of Mailbox Numbe...

Page 16: ...essage waiting lights may not work Try setting the protocol of the Serial link to odd parity seven data bits and two stop bit 1200 7 O 2 7 0 CONSIDERATIONS ALTERNATIVES The following items should be c...

Page 17: ...x 2400 w Direct Serial LinkC o n f i d e n t i a l P a g e 1 7 The above information is provided by Octel Communications Corporation as a guide See disclaimer on page 1 O c t e l C o m m u n i c a t i...

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