NEC N8800-103F User Manual Download

Page: 123 / 136

Troubleshooting 6-9

Remove duplications of all the LANs for both onboard and option boards.

When dual LAN is disabled, a setup of LAN will be deleted. Note down the setup information.

(a)

Start Device Manager.

(b)

Select the team adapter that you want to cancel duplication, and select [Properties] from
the menu displayed by right-click, to display the Properties window.

(c)

Select the [Settings] tab in the Properties window, and click [Remove Team].

Summary of Contents for N8800-103F

Page 1: ...NEC Express5800 Series N8800 103F EXP320HR NEC Express5800 320Fc MR User s Guide Setup...

Page 2: ......

Page 3: ...N8800 103F EXP320HR NEC Express5800 320Fc MR User s Guide Setup 1st Edition 7 2007 856 126614 903 A...

Page 4: ...e Warranty Statement accompanying each product However actual performance of each such product is dependent upon factors such as system configuration customer data and operator control Since implement...

Page 5: ...ge to physical assets This guide uses the following three types of symbols to give indications and precautions against a danger They are defined as follows Indicates that there is a risk of a danger E...

Page 6: ...yesight due to laser beam Indicates a risk of an explosion Indicates a risk of a personal injury Prohibited actions Indicates a general prohibition that is not defined herein Do no touch the indicated...

Page 7: ...There is a risk of an electric shock or fire Indicates a general action to take that is not defined herein Make sure to follow the instructions For detailed notes to set up the machine safely refer to...

Page 8: ...wn expense This class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du R gle...

Page 9: ...dows Server 2003 R2 32 bit Standard Edition operating system Microsoft Windows Server 2003 R2 32 bit Enterprise Edition operating system Microsoft Windows Server 2003 Standard Edition operating system...

Page 10: ...ut prior written permission of NEC Corporation 4 All efforts have been made to ensure the accuracy of all information in this manual If you find any part unclear incorrect or omitted in this manual co...

Page 11: ...the system to instantaneously isolate the failed parts to assure non stop running operation will be moved smoothly from one module to the other minimizing damage to it You can use NEC Express5800 ft...

Page 12: ...system operation after you purchased the product Read the guide in order from Chapter 1 If you perform procedures according to this guide you will set up the product properly Chapter 4 describes how...

Page 13: ...o keep in mind when using the server or software TCHECK T Something you need to make sure when using the server or software TTIPS T Helpful information something useful to know About our Web Service I...

Page 14: ...and Connection 1 6 Cleaning and Handling of Internal Devices 1 7 During Operation 1 8 Rack mount Model 1 9 UNPACKAGING 1 11 Accessories 1 11 CHAPTER 2 ABOUT OPERATING SYSTEM 2 1 INSTALLING Windows Ser...

Page 15: ...Configuration Setup 4 24 Step 8 Set Dual Disk Configuration 4 29 Setting Dual Disk Configuration by RDR Rapid Disk Resync function 4 29 Step 9 Update Software 4 35 Step 10 Connect and Configure Optio...

Page 16: ...ws Update APLYING SECURITY PATCHES 5 15 CHAPTER 6 TROUBLESHOOTING 6 1 SYSTEM REPAIR 6 2 Preparation 6 4 Starting up Recovery Console 6 5 Updating the System 6 8 Installing ft Server Control Software 6...

Page 17: ...pter 1 Before Using This chapter includes information necessary for proper and safe operation of the server the main unit and its accessories Go through this chapter before you start setup of the prod...

Page 18: ...nd safely Warning Labels Warning labels are placed in certain parts of the system so that the user stays alert to possible risks Do not remove or damage these labels If some label is missing about to...

Page 19: ...Before Using 1 3 Inside of device...

Page 20: ...y accidents or damage to physical assets resulting from the use of this equipment in such systems or facilities Do not continue to use the server if you detect smoke odor or noise If the server emits...

Page 21: ...current is exceeded there is a risk of overheating that could lead to a fire Do not plug the cords insecurely Insert the plug firmly into an outlet There is a risk of heat or fire due to poor contact...

Page 22: ...hloride and or sulfur Avoid installing this product in an environment that may have excessive metal flakes or conductive particles in the air Such environments may cause corrosion or short circuits wi...

Page 23: ...d while the power cords are connected to power source be sure to follow the instructions described in this User s Guide Do not touch any internal device of the server unless instructed by this User s...

Page 24: ...the server to cause a fire or electric shock Do not place any object on top of the server The object may fall off to cause injuries damage to hardware and or a fire Do not leave the DVD tray ejected D...

Page 25: ...on the rail when you mount dismount the server into from the rack Carry or install the server by more than 3 people To avoid a risk of injuries users should not attempt to carry or install the server...

Page 26: ...wer branch circuit is not exceeded For more information on installation and wiring of power related facilities contact your electrician or local power company Do not pull out a device during operation...

Page 27: ...act your sales agent Keep the accessories in a safe place You will need them when you perform setup addition of options or replacement of failed components To check NEC EXPRESSBUILDER components see t...

Page 28: ...1 12 Before Using This page is intentionally left blank...

Page 29: ...Chapter 2 About Operating System This chapter gives essential information on the Windows system supported by the server and how to install it...

Page 30: ...operating system Windows Server 2003 and various utilities Use the NEC Express5800 ft series setup program for the first installation and reinstallation of the operating system This program accomplis...

Page 31: ...package which is to be purchased separately is also provided with the documentation for installation However see this User s Guide for installation into this server After completing the Express Setup...

Page 32: ...2 4 About Operating System This page is intentionally left blank...

Page 33: ...pter 3 Installing Server This chapter describes requirements for using the product properly and safely the setup procedures to make NEC Express5800 ft series ready for use and how to connect periphera...

Page 34: ...top 1 m or more on the front and rear and 60 cm or more on the right and left Room that can maintain the following conditions When operating Temperature 10 to 35 C Humidity 20 to 80 Temperature gradi...

Page 35: ...ces the server may malfunction Place where you cannot pull out the components fully Place that cannot sustain the total weight of the rack and its components Place where you cannot use stabilizers or...

Page 36: ...s close to some equipment that causes power noises e g sparks caused by power on off using a relay If you must install the server close to such equipment request your sales agent for separate power ca...

Page 37: ...damage to physical assets For details see Notes for Safe Handling in Chapter 1 Do not install or remove a rack alone Do not install the server with the cover removed Do not squeeze your fingers in th...

Page 38: ...or 4U Next to the square hole of the rack an imprinted mark is placed for 1U This is the unit to show the height of the rack This device is as high as 4U about 176 mm so install it between the imprint...

Page 39: ...s with the rack and open them 2 Install the brackets from the rear side of the rack Install the brackets with its flat side facing inside Place them with the round screws with washers that come with t...

Page 40: ...core nut from inside of the rack Hook either of the clips of the core nut to a square hole of the rack and hook the other clip to a hole by a flat blade screwdriver 3U Bottom of device 1U 2U 4U top of...

Page 41: ...to the 4 places on the front and back sides total 8 from the rear Washers and plate screws short Washers and plate screws short 6 Fasten tightly the washers and round screws long to the 2 places on t...

Page 42: ...and the 8 plate screws on the side panels which you fastened tentatively Round screws on the side panels Plate screws on the side panels Plate screws on the side panels Lock 8 Mount the CPU IO module...

Page 43: ...Installing Server 3 11 9 Fasten the levers on the left and right sides with screws 10 Mount the CPU IO module 1 in the same way...

Page 44: ...operating 1 Check that the device is powered off and remove all the power cords and interface cables that are connected to the device 2 Remove the front bezel 3 Loosen the screws on the left and right...

Page 45: ...he equipment safely There is a risk of a burn personal injury or damage to physical assets For details see Notes for Safe Handling in Chapter 1 Do not plug the power cord in a nonconforming outlet Do...

Page 46: ...rchased separately If N8803 034 is mounted be sure to connect cables to the FC array unit before going on to the next step LAN port VTM Connect when using Active Upgrade Connect the device with the se...

Page 47: ...nnect the power cords from the server to an uninterruptible power supply UPS use service outlets on the rear of the UPS The UPS service outlets are categorized into two groups SWITCH OUT and UN SWITCH...

Page 48: ...3 16 Installing Server This page is intentionally left blank...

Page 49: ...Chapter 4 Windows Setup This chapter describes procedures for configuring OS Boot Monitoring function setting dual LAN configuration setting dual disk configuration and so on...

Page 50: ...er 2003 in the NEC Express5800 ft series The setup program that is specific to NEC Express5800 ft series is called Express Setup This setup program is run by using the startup CD ROM that comes with y...

Page 51: ...ct language for HotFix Automatic installation starts Windows Server 2003 R2 32 bit Enterprise Edition ftServer Control Software NEC ESMPRO Agent Insert Windows Server 2003 R2 32 bit Enterprise Edition...

Page 52: ...sales agent about application status and apply service packs to NEC Express5800 ft series TIPS For the latest information on support for Windows Service Pack contact your sales agent You need the fol...

Page 53: ...NT About the latest release of ft Server Control Software and purchase of the latest version of its Update CD ROM ask your sales agent Before starting the setup decide the size of the partition where...

Page 54: ...aging file correct debug information memory dump may not be collected The maximum paging file size is 4095MB in a partition If 1 5 times the size of mounted memory is larger than 4095MB set the size a...

Page 55: ...ve optional SCSI devices such as a tape device from the SCSI connector IMPORTANT Do not mount any hard disk into any slots of any modules unless specified If multiple hard disks are inserted the hard...

Page 56: ...wn the OS and unplug the AC power cord after the POWER LED turns off z If the POWER LED is turned off unplug the AC power cord 2 Execute the operation to be taken when AC power supply is turned off Wh...

Page 57: ...PORTANT If you skip the settings described here the system will be restarted forcefully while Windows setup screen is shown and the setup will be unsuccessful BIOS may repeat Windows setup in an inval...

Page 58: ...es is performing a power on self test POST to check itself For details see the separate volume of User s Guide CHECK If the server finds errors during POST it will interrupt POST and display the error...

Page 59: ...displayed on the screen Example ftServer Setup Main Advanced Security Server Boot Exit F1 Help Select Item Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select Sub Menu F10 Save and Exit...

Page 60: ...server management features 6 Move the cursor onto Monitoring Configuration and press Enter The Monitoring Configuration submenu appears ftServer Setup Main Advanced Security Server Boot Exit F1 Help S...

Page 61: ...er Boot Exit F1 Help Select Item Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select Sub Menu F10 Save and Exit Monitoring Configuration FRB 2 Timer Enabled PCI Enumeration Monitoring En...

Page 62: ...booted This is the end of steps for switching OS Boot Monitoring function TIPS After the procedure above is completed power off this server to prepare for installation Then referring to Step 4 Start t...

Page 63: ...ry to sit by the system and check the status during the setup Also if you use the Configuration diskette that has been used last time you can create the same setup condition as the previous one You ca...

Page 64: ...ion Select whether or not to use the existing parameters file Set the Windows Server 2003 CD ROM Copy the OS difference module Copy the selected application module Remove the FD CD ROM Automatic insta...

Page 65: ...talled on the hard disk press the Enter key while the message Press any key to boot from CD is displayed You do not need to perform this operation if the OS that can be started does not exist 3 If the...

Page 66: ...n System Partition information about the first partition will be formatted and erased all Information on other partitions will be retained If an existing hard disk drive partition that has been upgrad...

Page 67: ...d and correct the parameter 6 If the next message is displayed insert the Windows Server 2003 R2 CD ROM DISC 1 into the DVD ROM drive and select OK CHECK Depending on the OS media to be used you may b...

Page 68: ...tup After this follow the message and continue the installation After the installation completes remove the Microsoft Windows Server 2003 R2 CD ROM DISC 2 into the DVD ROM drive and restart NEC Expres...

Page 69: ...Windows Setup 4 21 Step 5 Windows Setup Wizard When the immediately preceding operation was Step 4 Start the Express Setup proceed to Step 6 Windows Server 2003 Service Pack Installation...

Page 70: ...ver 2003 Service Pack is not applied to the system Refer to Applying Windows Service Pack on page 5 14 and apply the Windows Server 2003 Service Pack IMPORTANT If the Windows Server 2003 Service Pack...

Page 71: ...same segment and automatically switches the process of the primary controller to the backup controller when any trouble occurred on the primary Adaptive Load Balancing ALB Adaptive Load Balancing ALB...

Page 72: ...e adapters CPU IO module 0 CPU IO module 1 Network e g 2 Set the dual configuration for more than one LAN connection CPU IO module 0 CPU IO module 1 Network 1 Network 2 Dual Configuration Setup The fo...

Page 73: ...et network adapter right click on it and select Properties from the displayed menu to display the Properties window 3 Select the Teaming tab in the Properties window Check the radio button of Team wit...

Page 74: ...m name and click Next 5 Select the check boxes of the adapters you want to include to the team and click Next 6 Select Adapter Fault Tolerance or Adaptive Load Balancing as a team mode Usually select...

Page 75: ...tart a command prompt and confirm the physical MAC address of the team adapter with ipconfig all 9 Select the team adapter that has been set right click on it and select Properties from the menu displ...

Page 76: ...up 10 Select the Advanced tab in the Properties window Select Locally Administered Address from the Settings list box and enter the MAC address of team adapter that you have checked in the Value text...

Page 77: ...nd monitors and manages each part The IO function part is referred to as PCI module in this section Setting Dual Disk Configuration by RDR Rapid Disk Resync function This device sets dual configuratio...

Page 78: ...nstalled is Boot configured Active or Imported performing the steps 2 to 4 are not required Go to step 5 If the disk status is other than Boot configured Active or Imported go on to step 2 To check th...

Page 79: ...k status it takes time to set RDR and RDR Utility may be stopped for a few minutes This is not an error Please wait for a while 3 Click Yes 4 Click OK IMPORTANT If you set RDR on the disk that include...

Page 80: ...dual configuration is not set normally As for physical format refer to SAS BIOS Adaptec SAS SATA Configuration Utility in Chapter 4 System Configuration in the separate volume of the User s Guide and...

Page 81: ...DR Virtual Disk Simplex Resync x x 0 10 20 90 IMPORTANT The time required for synchronization deffers depending on the size of the partition that exists on the disk As for the partition with the 18GB...

Page 82: ...disk where RDR has been set and which is duplexed the created partition area is automatically synchronized If you have changed a disk where RDR has been set and which is duplexed to a dynamic disk the...

Page 83: ...4 35 Step 9 Update Software If you use ftServer Control Software UPDATE CD ROM see Installing ftServer Control Software page 6 12 to update the software When there are other update modules apply them...

Page 84: ...port Services for details of specification method BOOT INI file exist on C It is displayed by clicking Folder Options View in Explorer and choosing Show hidden files and folders option Below shows the...

Page 85: ...ation the area is mirrored automatically You do not need to perform mirroring for each partition or volume For more details about performing mirroring by the RDR function see Setting Dual Disk Configu...

Page 86: ...Add button in Trap destinations After entering the IP address of the NEC ESMPRO Manager machine of the send destination in the Host name IP or IPX address box click the Add button IMPORTANT If the IP...

Page 87: ...ate the network setup IMPORTANT If the SNMP service was added to the system after the service pack had been applied at OS installation apply it again If not the SNMP service may not operate properly T...

Page 88: ...Setup Main Advanced Security Server Boot Exit F1 Help Select Item Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select Sub Menu F10 Save and Exit Monitoring Configuration FRB 2 Timer Enab...

Page 89: ...system startup when a failure has occurred after making settings described here and you have restarted the system to save the memory dump Continue the startup If you restart the system you may not be...

Page 90: ...ed to larger than 2 GB change Write Debugging Information to Kernel Memory Dump before expanding the memory Size of the debugging information memory dump to be collected will change due to memory incr...

Page 91: ...Windows Setup 4 43 5 Click Settings in the Performance box The Performance Options window appears 6 Click the Advanced tab on the Performance Options window...

Page 92: ...d value in the OS partition If a value smaller than the Recommended value is set for Initial Size of the paging file accurate debug information memory dump may not be collected For the Recommended val...

Page 93: ...Windows Setup 4 45 9 Click OK A message is displayed asking you to restart the system depending on the changed settings Restart the system according to the messages...

Page 94: ...og box appears 3 pecify where you want to save diagnostic S information in the Log File Path box Diagnostic information is saved under the file name DRWTSN32 LOG CHECK Do not specify a network path Be...

Page 95: ...rt menu select Control Panel and click Add Remove Windows Programs The Add Remove Windows Programs dialog box appears 2 Click Add Remove Windows Components The Windows Components Wizard dialog box app...

Page 96: ...X mark on the Add or Remove Programs dialog box ou can also activate the network monitor by clicking Start pointing to All Programs po to Administrative Tools and then clicking Network Monitor For de...

Page 97: ...the server is repaired Take the following steps to make a backup copy of the system information 1 Prepare a 3 5 inch floppy disk 2 Insert the NEC EXPRESSBUILDER CD ROM into the DVD ROM drive of the s...

Page 98: ...4 50 Windows Setup This page is intentionally left blank...

Page 99: ...r Completion of Installation This chapter describes how you install management utilities how you back up system information and setup of PCs on the network You may need to confirm these procedures whi...

Page 100: ...hanged When the system is restored When the system is restored from the backup media TIPS Use the Windows Server 2003 CD ROM that includes ServicePack1 to install this server 320Fc MR Log on to the sy...

Page 101: ...en installed while setting up the Fault Tolerant Server series install it separately IMPORTANT Make sure that NEC ESMPRO Agent is installed because it is indispensable for continuous operation of NEC...

Page 102: ...ystem installation or setup To operate NEC ESMPRO Agent you need to make settings of TCP IP and the SNMP of components associated with TCP IP TCP IP Setting See the Help started from the Start menu fo...

Page 103: ...ANT If the IP address or host name of the remote NEC ESMPRO Manager specified as the trap send destination in the setup of the manager report TCP IP the message warning the duplication appears The spe...

Page 104: ...ded to the system after applying the service package during OS installation apply it again If not the SNMP service may not operate properly and this can cause the improper operation of NEC ESMPRO Agen...

Page 105: ...VD ROM drive TIPS The DVD ROM drive may be either the drive connected to the system or any drive located on the network and connected by the LAN Manager These are collectively called DVD ROM drive her...

Page 106: ...p the message asking whether to stop or not to stop the installation will appear You can stop the installation by clicking on the Stop button the main menu remains displayed However the file having be...

Page 107: ...the full path including the drive name and click the Next button 8 When the installation end window appears click the OK button The installed is complete The functions of installed NEC ESMPRO Agent wi...

Page 108: ...sequentially to open Control Panel If you double click the NEC ESMPRO Agent icon in Control Panel the property dialog box will appear Modify the setting of each sheet in the dialog box to be fit to t...

Page 109: ...after the system is started completely In the system that operates Windows Server 2003 do not change the setting of Local security policy from the default The error occurs by InstallShield if the uni...

Page 110: ...s alerts from the server Whe a failing module in the server is to be replaced NEC ESMPRO Manager enables logical te volume Monitor Notify LAN Error NEC ESMPRO Manager NEC ESMPRO Agent n module disconn...

Page 111: ...t tolerance Perform the procedure when you need to check the ft Server Control Software version of the current system before adding units or attachment to NEC Express5800 ft series Confirm the version...

Page 112: ...procedure below to apply Service Packs to NEC Express5800 ft series Service Packs will not be installed automatically to NEC Express5800 ft series during ft series Setup or Updating the system to repa...

Page 113: ...r information about the test status of security patch and QFE on NEC Express5800 ft series It is strongly recommended to contact NEC sales agent when updating the operating system on NEC Express5800 f...

Page 114: ...5 16 Procedures after Completion of Installation This page is intentionally left blank...

Page 115: ...Chapter 6 Troubleshooting This chapter describes what to do when files needed to operate the OS are damaged and any trouble occurs on the product...

Page 116: ...tem disk is a dynamic disk the following settings need to be configured beforehand If these settings are not done files on the hard disk cannot be updated on the Recovery Console and the message Acces...

Page 117: ...e setting shown above is made As the default the Windows Server 2003 Recovery Console is not allowed to write data from the basic dynamic disk to a floppy disk However after the setting shown above is...

Page 118: ...itoring Function page 4 9 for details 4 Insert the NEC EXPRESSBUILDER CD ROM into the drive of the server 5 Then reset pressing Ctrl Alt Delete or power off on NEC Express5800 ft series to reboot it T...

Page 119: ...m Start up Recovery Console from the Windows Server 2003 CD ROM Installing Recovery Console on the system 1 Start up the NEC Express5800 ft series and log on to Windows Server 2003 2 Insert the Window...

Page 120: ...ollowing message appears press any key to start up from the CD ROM IMPORTANT Press any key while the message is displayed Otherwise the system will be started up from a hard disk and Recovery Console...

Page 121: ...using Recovery Console press R To quit Setup without installing Windows press F3 4 When you start up Recovery Console from Windows Server 2003 CD ROM the following message appears Press the R key to b...

Page 122: ...selected in Monitoring Configuration of Server is not set to Disabled disable it See Step 3 Disable OS Boot Monitoring Function page 4 9 for details When updating the system considerations on settings...

Page 123: ...d a setup of LAN will be deleted Note down the setup information a Start Device Manager b Select the team adapter that you want to cancel duplication and select Properties from the menu displayed by r...

Page 124: ...Follow the instructions 5 After the system update is completed the dialog box below will be displayed Click OK The system will be rebooted Eject a CD from DVD ROM drive after the reboot process start...

Page 125: ...tart the system 8 Reboot the system 9 After the system has rebooted log on as a user with Administrative account IMPORTANT Check that the dual system is configured properly confirm that the STATUS LED...

Page 126: ...appears click Setup and select ft Server Control Software on the menu Follow the instructions to with the installation The message ft Server Control Software Now Installing Please Wait is displayed w...

Page 127: ...propriate corrective action according to the error codes listed in the table below Message Cause and Remedy This machine is not supported This NEC EXPRESSBUILDER version is not designed for this serve...

Page 128: ...mation on installation See Step 1 Things Required for Setup page 4 4 and Step 2 Prepare for Express Setup page 4 7 Rebooted during the setup See Step 3 Disable OS Boot Monitoring Function page 4 9 and...

Page 129: ...HDDs Complete memory dump cannot be specified to the write debug information on Set Memory Dump Debug Information Complete memory dump cannot be specified not displayed if the memory size exceeds 2GB...

Page 130: ...s there any partition other than the partition to be reused If there was no area other than the partition to be reused the entire area is reserved for Windows installation The settings for joining a d...

Page 131: ...y clicking Stop the main menu remains displayed However the file having been setup halfway will not be deleted Start the uninstallation of NEC ESMPRO Agent after the system is started completely If NE...

Page 132: ...M REPAIR in this chapter to start again The screen turns out to be black for a while when booting the Recovery Console If you start the Recovery Console that is installed in the system the screen turn...

Page 133: ...Appendix A About Services Information on NEC Express5800 ft series is provided the web at NEC Express5800 Web ASIA PACIFIC http www nec co jp express...

Page 134: ......

Page 135: ......

Page 136: ...N8800 103F EXP320HR NEC Express5800 320Fc MR User s Guide Setup 1st Edition 7 2007 856 126614 903 A...

Search results

Summary of Contents for N8800-103F

Reviews:

Related manuals for N8800-103F

Brands by name

Popular brands

NEC N8800-103F, User Manual

Search results

Summary of Contents for N8800-103F

Reviews:

Related manuals for N8800-103F

Brands by name

Popular brands