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NEC N8800-096F, User Manual


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NEC Express5800 Series 

N8800-096F, EXP320B
NEC Express5800/320Fb-L 

N8800-097F, EXP320A
NEC Express5800/320Fb-LR

N8800-098F, EXP320D
NEC Express5800/320Fb-M 

N8800-099F, EXP320C
NEC Express5800/320Fb-MR

User's Guide 

Summary of Contents for N8800-096F

Page 1: ...xpress5800 Series N8800 096F EXP320B NEC Express5800 320Fb L N8800 097F EXP320A NEC Express5800 320Fb LR N8800 098F EXP320D NEC Express5800 320Fb M N8800 099F EXP320C NEC Express5800 320Fb MR User s G...

Page 2: ...XP320B NEC Express5800 320Fb L N8800 097F EXP320A NEC Express5800 320Fb LR N8800 098F EXP320D NEC Express5800 320Fb M N8800 099F EXP320C NEC Express5800 320Fb MR User s Guide 1st Edition 12 2006 856 1...

Page 3: ...Warranty Statement accompanying each product However actual performance of each such product is dependent upon factors such as system configuration customer data and operator control Since implementat...

Page 4: ...This guide uses the following three types of symbols to give indications and precautions against a danger They are defined as follows Indicates that there is a risk of danger Each image symbolizes a p...

Page 5: ...er beam Indicates a risk of an explosion Indicates a risk of a personal injury Prohibited actions Indicates a general prohibition that is not defined herein Do no touch the indicated area There is a r...

Page 6: ...Mandatory actions Unplug the server There is a risk of an electric shock or fire Indicates a general action to take that is not defined herein Make sure to follow the instructions...

Page 7: ...Causing Equipment Regulations Cet appareil num riqeu de la classe A respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada CE Statement Warning This is a Class A product In re...

Page 8: ...NEC Express5800 WARNING CAUTION CAUTION...

Page 9: ......

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Page 11: ...operating system Microsoft Windows Server 2003 R2 32 bit Enterprise Edition operating system Microsoft Windows Server 2003 Standard Edition operating system and Microsoft Windows Server 2003 Enterpris...

Page 12: ...ft series NEC Express5800 ft series is a fault tolerant ft server focusing on high reliability in terms of fault tolerance in addition to high performance scalability and general versatility provided...

Page 13: ...ription This chapter describes what you should know about the product its component names functions operating procedures as well as handling of devices and other parts Chapter 3 Windows Setup and Oper...

Page 14: ...and check the individual items If some component is missing or damaged contact your sales agent Keep the accessories in a safe place You will need them when you perform setup addition of options or re...

Page 15: ......

Page 16: ...g Operation 1 11 Rack mount Model 1 12 For Proper Operation 1 13 1 15 1 15 1 16 1 17 1 18 1 19 1 20 DISPOSAL OF EQUIPMENT AND CONSUMABLES 1 22 IF SYSTEM TROUBLE IS SUSPECTED 1 23 ABOUT REPAIR PARTS 1...

Page 17: ...iguration on NEC Express5800 ft series 3 26 Configuring Dual LAN 3 27 Removing Dual LAN 3 32 CHECK THE DUPLICATING OPERATION OF MODULES 3 34 Evaluate Startup and Stop of CPU IO Modules 3 34 NEC Expres...

Page 18: ...5 86 Overview 5 86 When the Server Status Becomes Non redundant 5 86 Automatic firmware update 5 86 Setup Window 5 87 Chapter 6 Maintenance 6 1 DAILY MAINTENANCE 6 2 Checking Alert 6 2 Checking STATU...

Page 19: ...DRIVE 8 5 Installing 3 5 inch Hard Disk Drive 8 6 Removing 3 5 inch Hard Disk Drive 8 8 Replacing 3 5 inch Hard Disk Drive 8 9 5 25 inch device 8 10 Installing 5 25 inch Device 8 11 Removing 5 25 inch...

Page 20: ...Chapter 1 Precautions for Use This chapter includes information necessary for proper and safe operation of the server...

Page 21: ...bels are placed in certain parts of the system so that the user stays alert to possible risks Do not remove or damage these labels If some label is missing about to peel off or illegible contact your...

Page 22: ...Precautions for Use 1 3 Rack model Front Rear...

Page 23: ...1 4 Precautions for Use CPU IO modules The following shows the place on CPU IO modules where the label is attached Standard model...

Page 24: ...Precautions for Use 1 5 Water Cooling kit...

Page 25: ...smoke odor or noise If the equipment emits smoke odor or noise immediately flip off the POWER switch unplug the cord and contact your sales agent There is a risk of a fire Do not insert a wire or meta...

Page 26: ...there is a risk of overheating that could lead to a fire Do not plug the cord insecurely Insert the plug firmly into an outlet There is a risk of heat or fire due to poor contact If dust settles on t...

Page 27: ...ingers on the rail when you mount dismount the equipment into from the rack Do not use or store this product in corrosive environment Avoid the usage or storage of this product in an environment which...

Page 28: ...ce cable or connector may cause an electric shock or a fire resulted from a short circuit Do not use any non designated interface cable Use only interface cables designated by NEC identify which compo...

Page 29: ...f disassembling replacing or recharging it yourself Disconnect the power plug before cleaning the server Make sure to power off the server and disconnect the power plug from a power outlet before clea...

Page 30: ...e equipment when it thunders Unplug the equipment when it threatens to thunder If it starts to thunder before you unplug the equipment do not touch the equipment and cables There is a risk of a fire o...

Page 31: ...t is imposed on a single place To distribute the weight attach stabilizers or install two or more racks It may fall down to cause injuries Do not assemble parts alone It takes at least two people to m...

Page 32: ...al port RS 232C or the control using PowerChutePlus Check and adjust the system clock before operation in the following conditions After transporting the equipment After storing the equipment After th...

Page 33: ...ttach and connect Make sure that your options are compatible with the system If you attach any incompatible option there is a risk of malfunction that could lead to a breakdown It is recommended to us...

Page 34: ...Precautions for Use 1 15 SAFETY INDICATIONS WARNING 32 5 CAUTION...

Page 35: ...1 16 Precautions for Use WARNING CAUTION P IW 9 6 7...

Page 36: ...Precautions for Use 1 17 CAUTION 1...

Page 37: ...1 18 Precautions for Use WARNING CAUTION...

Page 38: ...Precautions for Use 1 19 CAUTION CAUTION...

Page 39: ...1 20 Precautions for Use WARNING CAUTION...

Page 40: ...Precautions for Use 1 21 CAUTION...

Page 41: ...ata before disposal You need to exercise sufficient care to protect privacy and confidential information Some of the system components have limited lifetime e g cooling fans built in batteries built i...

Page 42: ...m isn t solved by the above actions stop using the server and consult with your sales agent In this case check LED indications of the server and alarm indications on the display which will serve as he...

Page 43: ...ustment it is difficult to maintain a good work posture and may get tired soon Be sure to adjust the angle before using the display Adjust Brightness and Contrast Displays allow you to adjust brightne...

Page 44: ...Precautions for Use 1 25 SAFETY INDICATIONS WARNING POWER CAUTION...

Page 45: ...1 26 Precautions for Use WARNING CAUTION AC 4 5m 14 76 ft V 10A 6 7...

Page 46: ...Precautions for Use 1 27 WARNING CAUTION...

Page 47: ...1 28 Precautions for Use CAUTION NEC...

Page 48: ...Precautions for Use 1 29 WARNING CAUTION...

Page 49: ...1 30 Precautions for Use CAUTION CAUTION...

Page 50: ...Precautions for Use 1 31 CAUTION EIA...

Page 51: ...1 32 Precautions for Use 1 9 836 56 3RZHU KXWH3OXV a e a 173 WR e WR 1 SUHVV IW e 1...

Page 52: ...Precautions for Use 1 33...

Page 53: ...1 34 Precautions for Use 5 5 WARNING...

Page 54: ...Precautions for Use 1 35 1 2 3 1 SUHVV IW 4 1 1 SUHVV IW 1 SUHVV KWWS ZZZ QHF FR MS H SUHVV LQGH KWPO...

Page 55: ...1 36 Precautions for Use...

Page 56: ...apter 2 General Description This chapter describes what you need to know to use the NEC Express5800 ft series Refer to this chapter when you want to know about certain components and how to operate th...

Page 57: ...ted POWER switch mask Remote power on feature AC LINK feature Self diagnosis Memory monitoring feature 1 bit error correction 2 bit error detection Bus parity error detection Temperature monitoring Er...

Page 58: ...and redundant memory It assures data redundancy through duplication of server data on an independent storage system These features eliminate server downtime that is usually caused by network disconne...

Page 59: ...rdware No need to modify applications You can run Windows Server 2003 compliant applications on NEC Express5800 ft series Thus unlike other highly fault tolerant products special API or scripts are no...

Page 60: ...EC Express5800 ft series events use unique IDs they are easy to distinguish In service repairing You can repair or replace a failed module even if NEC Express5800 ft series is operating Partition stru...

Page 61: ...rs installed on this server are shown How CPU modules appear on Device Manager As shown below logical CPUs are displayed as many as there are For multi processor the number of displayed CPUs is the nu...

Page 62: ...General Description 2 7 How CPU modules appear on Task Manager As with Device Manager logical CPUs are displayed as many as there are...

Page 63: ...escription on the front view page 2 9 3 Key slot The slot you insert the security key to unlock the front door 4 Drive cover The cover to be detached when removing the backup device bay Tower model 1...

Page 64: ...General Description 2 9 Front View inside The following illustrations show components in the front of the tower model and the rack model Tower model with the front door open...

Page 65: ...s in green illuminates in amber or blinks in amber 5 CPU IO module 0 status LED This LED indicates the status of the CPU IO module 0 see page 2 26 When the module is running successfully the LED illum...

Page 66: ...4 Module POWER switch This switch is used to control power supply to a module The switch is pressed when removing a failed module 15 Module POWER LED See page 2 27 16 Module FAULT LED See page 2 27 17...

Page 67: ...scription 26 Power supply unit error LED See page 2 28 27 HCS1 error LED See page 2 28 28 Heat warning LED See page 2 28 29 Backup device bays These bays are used to install optional drives such as DA...

Page 68: ...General Description 2 13 Rack model with the front door open...

Page 69: ...s in green illuminates in amber or blinks in amber 5 CPU IO module 0 status LED This LED indicates the status of the CPU IO module 0 see page 2 26 When the module is running successfully the LED illum...

Page 70: ...4 Module POWER switch This switch is used to control power supply to a module The switch is pressed when removing a failed module 15 Module POWER LED See page 2 27 16 Module FAULT LED See page 2 27 17...

Page 71: ...2 16 General Description 26 Power supply unit error LED See page 2 28 27 HCS1 error LED See page 2 28 28 Heat warning LED See page 2 28...

Page 72: ...us LED An LED that stays on while the loaded CD ROM is accessed 2 CD tray eject button A button for ejecting the CD tray 3 Manual release hole When the eject button does not work insert a metal pin in...

Page 73: ...2 18 General Description Rear View Tower model Rack model...

Page 74: ...The connectors are used for connecting devices supporting the USB1 1 interface 8 Monitor connector This connector is used to connect a display device 9 Management LAN port This is a LAN port dedicated...

Page 75: ...PCI X slot 2 64 bit 100MHz 3 3V PCI X A PCI board of low profile type is attached to this slot 16 PCI X slot 3 64 bit 100MHz 3 3V PCI X A PCI board of low profile type is attached to this slot 17 SCSI...

Page 76: ...slot numbers see the figure on next page C CPU IO module 320Fb L 320Fb LR model Water cooling model 1 Module handle 2 Cooling fan unit 3 Water cooling kit 4 PCI slot 5 DIMM For more information on slo...

Page 77: ...r A water cooling kit installed for the CPU 1 is attached to this connector 3 Fan connector 4 Processor 1 socket CPU 1 5 Processor 2 socket CPU 2 6 Fan connector 7 LED board connector 8 HCS B connecto...

Page 78: ...General Description 2 23 12 PCI board slot 12 1 PCI board slot 1 12 2 PCI board slot 2 12 3 PCI board slot 3 13 LAN2 connector 14 LAN1 connector 15 ft remote management card connector...

Page 79: ...connected device such as a hub and they are connected properly the LED illuminates in green LINK When the network port is sending receiving data successfully the LED blinks in green ACT Speed LED Thi...

Page 80: ...IONS page 3 2 to configure mirror volumes FT Status LED The LED stays green while the server is running normally in DUPLEX mode If this LED does not illuminate or illuminates blinks in amber there is...

Page 81: ...e CPU IO module handle is not firmly fixed Check to see the CPU IO module is firmly loaded and then fasten the screws of the handle to fix the handle Power supply is off POST is running Wait for a whi...

Page 82: ...dule is powered on When the CPU IO module is not powered on this LED is off When the LED is illuminating you cannot remove the module Module FAULT LED This LED illuminates in amber when the CPU IO mod...

Page 83: ...amber when the water cooling kit 1 in the CPU IO module has a problem HCS 2 Error LED This LED illuminates in amber when the water cooling kit 2 in the CPU IO module has a problem Access LED on the C...

Page 84: ...luminates in amber the port is operating on 1000BASE T When the LED illuminates in green the port is operating on 100BASE TX Power Supply Unit LED Power supply units located at the rear have power sup...

Page 85: ...locked only by the security keys shipped together Some software programs have commands to eject media on the tray of a CD ROM drive or device installed in a 5 25 inch device bay Before you run any of...

Page 86: ...the slot to release the lock 1 Insert the security key into the slot and turn it left with a little pressure to release the lock 2 Hold the right side of the front bezel lightly and pull it toward you...

Page 87: ...e NEC logo will appear on the screen IMPORTANT When you connect a power cord to an AC inlet wait ten or more seconds to press the POWER switch Do not turn off the power before you see the NEC logo and...

Page 88: ...ry modules CPU modules keyboard mouse etc It also shows startup messages for various BIOS setup utilities According to the factory default settings the NEC logo appears on the display while POST is be...

Page 89: ...tion for using the server Unless this message appears together with an error message you do not need to start the utility to modify the configuration If you wait for a few seconds POST will go on auto...

Page 90: ...or OS startup with different combinations of CPU IO modules If POST does not finish normally with any combinations the server will stop with the state of DC OFF or Post end with an error message disp...

Page 91: ...drive letter Floppy Disk Drive Option If you want to use a floppy disk drive with this server connect N8460 002USB FDD UNIT which are available optionally to a USB connector This server supports 3 5...

Page 92: ...ette smoke Do not leave the floppy disk near water or chemicals Keep away from magnetic objects Do not clip disks Be careful not to drop Store floppy disks in a protective case where they are kept awa...

Page 93: ...ter 1 Do not leave the CD tray ejected Insert Remove CD ROM Follow the steps below to set a CD ROM 1 Before you insert a CD ROM make sure that the server is powered on When the server is powered on th...

Page 94: ...did removal operation of these devices by mistake click Safely Remove Hardware icon again and select Safely remove AMD PCI to USB Open Host Controller The removed device will be then recognized again...

Page 95: ...touch the signal side blank side Place the CD ROM gently on the tray with the printed side up Do not scratch or use a pencil or ballpoint pen to write on the CD ROM Keep away from cigarette smoke Do...

Page 96: ...Chapter 3 Windows Setup and Operation This chapter describes setup procedures to make NEC Express5800 ft series ready for use...

Page 97: ...he help of operating procedures 1 Click Start Help and Support 2 Select Disks and Data from the topics on the help 3 Select Managing Disks and Volumes Disk Management How To then check the operating p...

Page 98: ...creating or repairing mirror volume be sure to check the target ID by following the procedures below The pairs of mirror disks as shown above can be created by selecting hard disks whose target IDs ar...

Page 99: ...IDs of the other disks When disk numbers and target IDs are matched as shown above define hard disks 0 and 3 hard disks 1 and 4 and hard disks 2 and 5 as mirrored pairs and add mirror volumes Disk No...

Page 100: ...2 1 Click Start Administrative Tools then Computer Management The Computer Management dialog box will appear 2 Click Disk Management under Storage in the console tree The Disk Management window will a...

Page 101: ...volume of the dynamic disk to mirror and click Add Mirror 6 On the Add Mirror dialog box select the disk to mirror and click Add Mirror IMPORTANT Clicking Add Mirror displays the Logical Disk Manager...

Page 102: ...Windows Setup and Operation 3 7 7 The volume status changes to Resynching 8 The mirror configuration is completed if the volume status changes from Resyching to Healthy...

Page 103: ...fully Disk mirroring is completed properly if the volume layout is Mirror and the status is Healthy on the Disk Management window x Is the mirror configured on the disks of the proper position On the...

Page 104: ...mirror on C drive are discribed here 1 Click Start Administrative Tools Computer Management The Computer Management window will appear 2 Right click the volume of the dynamic disk whose mirror is to b...

Page 105: ...5 The mirror is broken and the volumes will be converted to simple volumes In the figure on the right the status of the volumes are as follows System Volume Volume OEM C Status Healthy System Broken...

Page 106: ...a boot disk on another system it becomes impossible to boot from the disk 1 Insert the disk to import 2 Foreign Dynamic Disk is displayed on Disk Management In the figure on the right Disk 2 and Disk...

Page 107: ...3 12 Windows Setup and Operation 5 In the Foreign Disk Volumes dialog box check the volumes to import and click OK 6 The disk import is completed if the disk status changes from Foreign to Online...

Page 108: ...or volume a mirror volume is extended in the following order Remove Mirror Extend Volume Add Mirror 1 Remove the mirror of the volume you want to extend and make it a simple volume In the case below t...

Page 109: ...the Select Disks dialog box enter the amount of space to extend and click Next In this case 1500MB is added 5 Check the settings on the Completing the Extend Volume Wizard dialog box and click Finish...

Page 110: ...Windows Setup and Operation 3 15 7 Configure the mirror of the extended volume...

Page 111: ...and 5 Do not mirror disks using the disk number shown in Disk Management When the disk to be inserted into a slot for dual configuration of disk has been used as a disk which contains the boot volume...

Page 112: ...click a volume that has and remove mirror 5 After checking to see the Missing disk is selected click Remove mirror At Drive F Mirror and Failed Redundant will change to Simple and Healthy 6 Right cli...

Page 113: ...tion 7 Similarly delete the other Missing disk 8 Insert new disks Right click Disk Management and run Rescan Disks They will appear on Disk Management If any uninitialized disk is inserted right click...

Page 114: ...ars execute Convert to Dynamic Disk after Convert to Basic Disk is executed 10 Open the disk s properties to check the target IDs In the following figures disks are configured as Disk 1 Target ID 1 Di...

Page 115: ...t used for any disks However when you restart the system the old disk numbers will not be retained and disks are re numbered according to the hard disk position Therefore you need to determine which d...

Page 116: ...ror dialog box appears select Disk 1 and then click Add Mirror 13 Similarly make settings of Disk 2 and Disk 5 Upon completion of synchronous processing recovery is completed 14 To reconfigure the dis...

Page 117: ...you are to replace from the management target of Windows and then perform the operations described on the previous pages 1 Run Remove Mirror to make the disk to be replaced in the Unallocated status...

Page 118: ...with the same target ID makes the LED illuminate green again If the Remove Disk is performed at the same time as the disk access the disk is recognized as an error and the LED of the disk may illumin...

Page 119: ...nal floppy disk drive drive letters may change from A to B by switching CPU IO modules When switching CPU IO modules an unallocated drive letter is automatically reallocated to the CD ROM drive in the...

Page 120: ...Adapter Fault Tolerance AFT Adapter Fault Tolerance AFT is a feature that places more than one LAN controller on the same LAN same segment and automatically switches the process of the primary control...

Page 121: ...ing dual configuration be sure to use at least one adapter of CPU IO module 0 and of 1 individually Example Configure the dual network which enhances the service life by using all adapters Example 2 C...

Page 122: ...figure dual LAN regarding to the example shown in Rules of Dual Configuration on NEC Express5800 ft series IMPORTANT Log on as Administrator or a member of the group Administrators 1 Start Device Mana...

Page 123: ...3 28 Windows Setup and Operation 3 Select the Teaming tab on the properties dialog box Select the Team with other adapters and then click the New Team button 4 Enter the team name and click Next...

Page 124: ...etup and Operation 3 29 5 Select the adapters to include in the team and click Next 6 Select Adapter Fault Tolerance or Adaptive Load Balancing as a team mode Usually select Adapter Fault Tolerance Cl...

Page 125: ...n 7 Click Finish 8 Start Command prompt to check the physical MAC address set on ipconfig all 9 Select the Team Adapter you have set Right click on it and select Properties from the menu displayed to...

Page 126: ...3 31 10 Select the Advanced tab on the properties dialog box Select Locally Administered Address from the Settings list box and then enter the MAC address of a Team Adapter which you have checked in...

Page 127: ...he group Administrators 1 Start Device Manager 2 Select the Team Adapter of which you want to remove dual LAN Right click on it and then select Properties from the menu displayed to show the propertie...

Page 128: ...Windows Setup and Operation 3 33 4 The confirmation dialog box appears Click Yes button...

Page 129: ...describes how to confirm the continuous system operation by failover after stopping one CPU IO module 1 Check whether the CPU IO modules are duplicated When the CPU IO modules are duplicated the FT st...

Page 130: ...the tree on the left pane Click Down on Bring Up Bring Down When stopping the CPU module FT status LED is turned off This means that the CPU module operates in simplex mode and the redundancy of the d...

Page 131: ...ility click Up of Bring Up Bring Down to the IO module which was stopped in the step 3 and the IO module will be started Once the IO module is started the IO module diagnosis and the IO module duplica...

Page 132: ...or the NEC Express5800 ft series operation Do not stop these services When minimizing the number of operating service programs temporarily is required for system disk backup using backup software etc...

Page 133: ...FlVerChk exe is registered in the startup folder of the user and files are checked when logging on When invalid update is detected the check result is displayed on the GeminiEngine Control Software Fi...

Page 134: ...Some GeminiEngine Control Software files have been illegally updated in the system HASSETUP Version n nn nn ILLEGAL FILE COUNT n aaaaaaaa aaa YYYY MM DD HH DD MM VER bbbbbbbb cccccccc Description of v...

Page 135: ...cker dialog When the file check result is normal this dialog is not displayed Example of dialog On the dialog select a file and click the Description button to display detail information If the update...

Page 136: ...s not corrupted Even if this message is displayed and the server becomes unable to access the floppy disk the processing completes by accessing the floppy disk again If you need to change the color qu...

Page 137: ...ly Remove Hardware icon again and select Safely remove AMD PCI to USB Open Host Controller By doing this the removed device is recognized again 2 About compressing a system drive Do not compress the r...

Page 138: ...ter describes Basic Input Output System BIOS configuration When you install the Express5800 fault tolerant server for the first time or install remove optional devices thoroughly read this chapter for...

Page 139: ...MPORTANT The SETUP utility is intended for system Administrator use only The SETUP utility allows you to set a password The server is provided with two levels of password Supervisor and User With the...

Page 140: ...n POST terminates Press F1 to resume F2 to SETUP Press F2 to start the SETUP utility and display its Main menu If you have previously set a password with the SETUP utility the password entry screen ap...

Page 141: ...value Enter Displays a submenu or chooses the selected parameter Esc Displays the previous screen F1 Press F1 when you need help on SETUP operations The help screen for SETUP operations appears Press...

Page 142: ...the following If you select Yes and then press the Enter key the setup will complete with all changes you have made saved If you select No and then press either the Enter or Esc key the status before...

Page 143: ...trol Wake On LAN Enabled Using the PCI LAN card Select Advanced Advanced Chipset Control Wake On PME Enabled UPS To link power supply with the UPS To power on the server when power is supplied from th...

Page 144: ...enable Option ROM of the PCI card option installed on the server Select Advanced PCI Configuration PCI Slot n Option rom Enabled n Slot number to install the board Boot To change the boot order of dev...

Page 145: ...BIOS configuration data Select Exit Exit Saving Changes To discard changes to the BIOS configuration data Select Exit Exit Discarding Changes To restore the default BIOS configuration data the data m...

Page 146: ...xit To configure detailed settings of functions select a submenu from the above menus Below describes configurable functions and parameters and the factory settings displayed in the screen for each me...

Page 147: ...porting the equipment After storing the equipment After the equipment halt under the conditions which is out of the guranteed environment conditions Temperature 10 to 35 C Humidity 20 to 80 Check the...

Page 148: ...ology the ID of a physical processor but not logical processor appears here Processor 1 L2 Cache Displays the cache size of the L2 of the processor 1 Processor 2 CPUID CPUID Not Installed When the pro...

Page 149: ...Your Setting Boot time Diagnostic Screen Disabled Enabled Specify whether to display the Power On Self Test POST screen at start up If Disabled is selected the NEC logo appears while POST is in progre...

Page 150: ...tions Option Parameter Description Memory Size Displays the memory size DIMM Group 1 Status Normal Not Installed Displays the memory status DIMM Group 2 Status Normal Not Installed Displays the memory...

Page 151: ...menu with the mark and press Enter its submenu appears Refer to the table below for information on options Option Parameter Description PCI Slot 1 Option ROM Enabled Disabled PCI Slot 2 Option ROM Ena...

Page 152: ...or information on options Option Parameter Description SCSI Controller Enabled Disabled If Disabled is selected chip stays in the reset status In this status the SCSI Controller is totally disabled an...

Page 153: ...or information on options Option Parameter Description LAN Controller Enabled Disabled If Disabled is selected chip stays in the reset status In this status the LAN Controller is totally disabled and...

Page 154: ...ptions Option Parameter Description Wake on LAN Disabled Enabled Select whether or not to enable the remote power on function via the LAN connector on motherboard Wake On PME Disabled Enabled Select w...

Page 155: ...ng pop up screen The screen below shows when Set Supervisor Password is selected Set a password on this pop up screen Enter a password of up to seven alphanumeric characters and symbols from the keybo...

Page 156: ...s Enter to display the supervisor password entry screen This option is available only when you log into the SETUP utility with the supervisor password Password on boot Disabled Enabled Specify whether...

Page 157: ...IRQ of BMC interruption Post Error Pause Disabled Enabled Set whether or not to pause POST at the end of POST if an error has occurred during POST execution AC LINK Stay Off Last State Power On Speci...

Page 158: ...lect System Management on the Server menu and press Enter to display the following screen See the table below for setup options on the screen Option Parameter Description BIOS Revision Displays the BI...

Page 159: ...mation is shown only when the N8815 001 001A ft Remote Management Card is installed Installed in standard for 320Fb M and 320Fb MR models Console Redirection Select Console Redirection on the System H...

Page 160: ...on Parameter Description Flow Control None XON XOFF CTS RTS CTS RTS CD Select a flow control method Console Type PC ANSI VT100 VT UTF8 Select a console type Factory set Displayed only when the BIOS Re...

Page 161: ...ay the following screen See the table below for setup options on the screen Option Parameter Description Clear Online Event Logs Press Enter To clear event logs of the working module press the Enter k...

Page 162: ...n OS with no NEC ESMPRO Agent installed disable this option If you use Disaster Recovery Option for ARCServe select Disabled Option ROM Scan Monitoring Disabled Enabled Select whether or not to enable...

Page 163: ...ccording to the order specified in this menu and use the software to boot the system if found You can change the boot device order using n or p and or Move the cursor to select the device by n or p an...

Page 164: ...System Configuration 4 27 Exit Move the cursor onto Exit to display the Exit menu...

Page 165: ...volatile memory If you select Yes here the SETUP Warning dialogue box appears If you select No in the SETUP Warning dialogue box you can exit SETUP without saving the changes you have made If you sele...

Page 166: ...f you select Yes in the dialogue box changes you have made are discarded and previous settings are restored Save Changes Select this option if you want to save changes you have made in CMOS non volati...

Page 167: ...y starting up the utility on a SCSI controller basis The server is equipped with one SCSI controller If you have added SCSI controller boards you need to make SCSI controller settings as many as the n...

Page 168: ...press the Enter key If you want to make settings of the adapter selected channel or the SCSI device connected to the channel choose Configure View SCSI Controller Settings If you want to know or verit...

Page 169: ...mize your system SCSI Bus Interface Definitions Use arrow keys to select SCSI BUS Interface Definitions The following table provides information on options and their functions Option Parameter Functio...

Page 170: ...you select SCSI Device Configuration and press the Enter key the display changes as shown below IMPORTANT You can make settings on a SCSI ID basis Before you make settings confirm the SCSI ID of your...

Page 171: ...No Select whether or not to optimize the bus usage ratio by using the function to transfer packetized data DT or dual transition QAS Yes No Select whether or not to use the Quick Arbitration and Selec...

Page 172: ...necessary SCSI Controller Int 13 Support Enabled Disabled NOT Scan Disabled scan bus Select whether or not to enable SCSI BIOS Select Enabled except z when starting up the OS from a hard disk drive o...

Page 173: ...hannel to be configured the screen for scanning SCSI IDs is displayed After the scanning the screen showing SCSI IDs and corresponding devices appears When you select a device on this screen and press...

Page 174: ...own the server the POWER switch does not turn off the server or resetting does not work Press and hold the POWER switch on the server for over four seconds The power is forcibly turned off To turn on...

Page 175: ...MOS data restores the factory settings To clear the password or CMOS data power off the server To clear the password or the CMOS data use configuration jumper pins jumper switches located inside of th...

Page 176: ...r How to Clear CMOS 1 Power off the NEC Express5800 ft series and unplug the both power cords 2 Remove the both CPU IO modules 1 and 2 from the NEC Express5800 ft series see Removing CPU IO Module on...

Page 177: ...Module on page 8 14 remove the CPU IO module 0 from the server 8 Restore the previous CMOS clear jumper switch settings Remove the jumper pins 1 2 of the CPU IO module 0 and install them on the jumper...

Page 178: ...WER switch to power off and then disconnect the power cord from the outlet Example Phoenix ServerBIOS 3 Release 6 0 Copyright 1985 2003 Phoenix Technologies Ltd All Rights Reserved GPJ1 HA XXXX X XXXX...

Page 179: ...4 42 System Configuration 10 By referring to Installing CPU IO Module on page 8 16 install both CPU IO modules on the server 11 Connect both power cords...

Page 180: ...alling CPU IO Module on page 8 16 5 Connect the power cords of CPU IO modules and wait for 30 seconds Then disconnect the power cords of both CPU IO modules from outlet again 6 Remove your target CPU...

Page 181: ...OS Set UP screen IMPORTANT To ensure security change values for host name password and IP address according to your network environment The speed and duplex settings of the management LAN port are set...

Page 182: ...ake initial settings Either wait for a while after the above message is shown or press the F1 key to precede POST Start up the NEC EXPRESSBUILDER CD ROM and select initialize Remote Management Card fr...

Page 183: ...dows Server 2003 clear the Enhance pointer precision check box in the Motion box of the Pointer Option tab which is in the Mouse Properties as shown below If you cannot move the mouse cursor to the ri...

Page 184: ...p function the master control menu of NEC EXPRESSBUILDER appears Click Software Setup and then NEC DianaScope and then run the installer of JRE which you find in the NEC DianaScope install menu z When...

Page 185: ...ava j2re1 4 2_09 In case of tcsh setenv JAVA_HOME usr java j2re1 4 2_09 6 Specify the JRE path In case of bash export PATH JAVA_HOME bin PATH In case of tcsh setenv PATH JAVA_HOME bin PATH IMPORTANT W...

Page 186: ...System Configuration 4 49 If you access the login page without installing Java2 Runtime Environment the following message may appear Check the message and perform installation...

Page 187: ...r When connecting to network which supports DHCP protocol The default host name of BMC is ARMC characters followed by the MAC address if you use DHCP functions and automatically register it with your...

Page 188: ...or Change to change the settings Then set IP addresses of the managed LAN ports on the BMC Configuration menu LAN1 CPU IO Module 0 management LAN port LAN2 CPU IO Module 1 management LAN port The foll...

Page 189: ...gement Card LAN1 LAN2 Select Disable on Remote Management Console and register the setting The host name the domain name and the IP address cannot be modified on this screen The image below shows the...

Page 190: ...one enter no data IMPORTANT By default no password is set Set your password immediately after login For security it is recommended to change the default user name as well For information on settings a...

Page 191: ...4 54 System Configuration Logout Click the File menu and select Exit to logout When you log out the main window closes and you will return to the login page on the browser...

Page 192: ...ncluding the KVM console window 3 Main frame A window is shown here 4 Click this to show the Help menu Click Help to see the version information of this applet Control panel The control panel allows y...

Page 193: ...tion security status 13 Displays network access status 14 The status lamp of the server telling you of the server status 15 Opens the window showing system event logs SEL 16 Opens the window showing t...

Page 194: ...at it allows you using graphics directly and remotely CHECK You cannot use the remote KVM remote control for connection via proxy When you use the remote KVM console login with the settings where no p...

Page 195: ...in the same magnification 10 Window size icon use this icon to adjust the window size to the screen size 11 KVM indicator showing information including resolution 12 Remote KVM console screen on whic...

Page 196: ...he keyboard By doing so Ctrl Alt Del is sent to the server After the operation click the Ctrl and Alt icons to cancel the special key operation Windows key icon Virtual keyboard When you click the vir...

Page 197: ...resh the screen Modifying properties When you click the KVM properties icon the KVM properties window appears in which you can specify an interval between screen refreshes IMPORTANT A shorter interval...

Page 198: ...trol panel SEL information is collected from the BMC and shown on the system event log SEL window as shown below The upper pane shows a list of system event logs while the lower pane shows details of...

Page 199: ...panel the SDR information is collected from the BMC and shown on the sensor device information SDR window as shown below The upper pane shows a list while the lower pane shows details of the entry sel...

Page 200: ...mation on parts to be replaced for maintenance FRU on the control panel FRU information is collected from the BMC and shown on the window for parts to be replaced for maintenance FRU as shown below Th...

Page 201: ...ndow appears as shown below 1 Reads the BMC configuration file 2 Saves the BMC configuration file 3 Edits the BMC configuration 4 Reloads the BMC configuration 5 Sets the data loaded from the file to...

Page 202: ...ant to modify or add and click the icon for editing the following window for editing a user account appears 1 Enter the user name 2 Enter the password 3 You can specify whether or not to enable the re...

Page 203: ...EB client Not determined TCP BMC 80 2 WEB client SSL Not determined TCP BMC 443 3 1 Can be modified by selecting BMC Settings Alert Mail E Mail Alert Settings SMTP SMTP Port Number 2 Can be modified b...

Page 204: ...e completed by clicking OK Close the window once and then login again by entering the newly set IP address or host name in the browser The login page remaining on the browser is the page you accessed...

Page 205: ...or not to automatically acquire the IP address of the DNS server by DHCP 2 If you have selected not to automatically acquire the IP address by DCHP make settings here If the address is acquired autom...

Page 206: ...be easily guessed from the server s host name on the OS i e in Windows the computer name For example you may set the BMC host name as sapphire_bmc if the server s host name on the OS is sapphire IMPO...

Page 207: ...verall information of the web server settings IMPORTANT When you change the HTTP port number settings of SSL enable disable or SSL port number the current connection will be temporarily disconnected C...

Page 208: ...y specific reason such as SSL cannot be used By default this option is disabled 3 Specify the SSL port number 4 Specify the login trial period during which you can try login again if you have failed t...

Page 209: ...at you have set will be written into the BMC When you click Cancel the editing window closes without saving what you have edited Alert Mail Configuration Here you can make alert mail settings for BMC...

Page 210: ...test mail IMPORTANT Perform the mail test after you have completely configured E Mail Alert Settings described in the following pages Making entries in the editing window does not complete settings Yo...

Page 211: ...o be given to alert mail 4 Select whether or not to enable the body messages for all alert mail which is configured in the next step 5 Enter the body message to be used in all alert mail If you do not...

Page 212: ...the number to be made if sending a mail has failed 4 Specify the time period in seconds to wait for next retry If you click Default the default values for SMTP port number number of retries and retry...

Page 213: ...ion Product name code number of the server IP Address IP address of the BMC Event Time Time that the event occurred SEL Dump Data Data representing system event logs SEL in the hexadecimal format BMC...

Page 214: ...g up the firmware update window When you click the icon to start up firmware update on the control panel each pieces of revision information is loaded from the BMC to display the following firmware up...

Page 215: ...gins Wait for file loading to complete TIPS You can update in a batch If there are more than one update targets all the information of the update targets must be loaded You can select more than one fi...

Page 216: ...Selecting what to be upgraded Select check boxes of update targets CHECK Only those selected here will be written in Items with no check box selected will not be written in even if files have been loa...

Page 217: ...he Status column displays the result for each target CHECK To apply updates for targets other than applet reboot the server or power off and then on the server When you rebooted or power on the server...

Page 218: ...rivilege to perform the operation Try performing the operation with administrator s privileges Consult your administrator Network errors No Error message Action 1 The HTTP communication failed Check t...

Page 219: ...Received bad response from BMC Check the server A failure may have occurred in BMC If you do not find any problem contact your service representative 3 BMC does not support IPMI 2 0 functions Contact...

Page 220: ...d Check the network environment and server If you do not find any problem contact your service representative System event log SEL display errors No Error message Action 1 Failed to clear session even...

Page 221: ...s sign and underscore _ for a user name A user name should be 31 characters or less 8 The user name is too long A user name should be 31 characters or less 9 The password is too long Use 16 or less ch...

Page 222: ...he specified file may not exist Check the file name 32 Failed to close the file The specified file may be corrupted 33 Can t open the file The specified file may not exist Check the file name 34 Timeo...

Page 223: ...n 17 Invalid segment information Some update files may be corrupted Obtain update files again 18 Invalid data length Some update files may be corrupted Obtain update files again 19 Failed to open the...

Page 224: ...n update files again 32 Unexpected EOF is detected Some update files may be corrupted Obtain update files again 33 Unexpected token is detected Some update files may be corrupted Obtain update files a...

Page 225: ...4 88 System Configuration This page is intentionally left blank...

Page 226: ...Chapter 5 Installing and Using Utilities This section describes how to use the NEC EXPRESSBUILDER CD ROM that comes with your server and to install the utilities stored on the NEC EXPRESSBUILDER...

Page 227: ...and start the NEC Express5800 ft series from the system in the NEC EXPRESSBUILDER When the NEC Express5800 ft series is started by using this procedure the NEC EXPRESSBUILDER top menu shown on the rig...

Page 228: ...EXPRESSBUILDER After the NEC EXPRESSBUILDER is started the NEC EXPRESSBUILDER top menu shown below appears A Express Setup Performs various automatic setup operations including settings of internal pa...

Page 229: ...used with a partition different from that at purchase or if OS is reinstalled This feature carries out the complicated setup IMPORTANT To install Windows Server 2003 R2 Enterprise Edition in your serv...

Page 230: ...k program is started depending on the system status See the description in Chapter 6 to manipulate the system check program Create Support Disk In the support disk creation procedure the startup suppo...

Page 231: ...update is interrupted halfway the system will not be able to be started Initialize Remote Management Card Allows you to configure ft Remote Management Cards with correct parameters of the system wher...

Page 232: ...eans MC 1ST exe From the Master Control Menu you can install various software which runs on Windows or view online documents TIPS Some online documents are provided in the PDF format Acrobat Reader of...

Page 233: ...ecommend you to create Configuration Diskette to setup the servers from NEC EXPRESSBUILDER NOTE You can install Windows Server 2003 without Configuration Diskette Also you can modify newly create Conf...

Page 234: ...Click Create New Information files from the File menu The Disk Environment dialog box will be displayed 6 Specify each item and click OK The dialog boxes to specify setup information will be displaye...

Page 235: ...using Express Setup Make detailed settings from Control Panel after starting Windows Only add the adapter on the Setup Network Adapter Cards screen Detailed setting of the network adapter is not supp...

Page 236: ...uration Diskette is used when you install Windows Server 2003 Put a label and keep it where it will not be lost NOTE For the information on the contents of each specifying item refer to the Help If yo...

Page 237: ...server management Stable operation of server Shutdown of a server immediately leads the customer to lose business opportunities and profits This requires servers to always operate in their perfect st...

Page 238: ...r fault NEC ESMPRO Agent includes the preventive maintenance function predicting the occurrence of a fault in advance as countermeasures for preventing faults from occurring It can previously detect t...

Page 239: ...rease in chassis Fan Fan failure decrease in the number of revolutions Storage File system usage rate LAN x Line fault threshold over x Send retry or send abort threshold over Prevention of Server Fau...

Page 240: ...tors fans Voltage O Monitors the voltage inside of chassis Power Supply O Monitors the power unit Door x Monitors Chassis Intrusion chassis cover open and close of a door Software O Refers to the info...

Page 241: ...gement task NEC ESMPRO function or tool on managed server NEC ESMPRO function or tool on management manager Monitoring of major component states NEC ESMPRO Manager data viewer Diagnostics and start st...

Page 242: ...en is designed in the Explorer format to indicate the components in a server hierarchically for effective server management NEC ESMPRO Manager manages servers by using the following three types of GUI...

Page 243: ...In addition it changes the status color of the failed server component This enables you to identify the failed portion Alert Viewer The Alert Viewer manages fault reports sent from servers together A...

Page 244: ...1 PCI module 0 PCI lost 1 on PCI module 0 PCI slot 2 on PCI module 0 PCI slot 3 on PCI module 0 Slot 1 of riser card on PCI module 0 Slot 2 of riser card on PCI module 0 PCI controller 1 on PCI module...

Page 245: ...11 104 1 11 104 0 1 11 104 1 1 11 105 SCSI enclosure SCSI slot 0 on SCSI enclosure SCSI slot 1 on SCSI enclosure SCSI slot 2 on SCSI enclosure SCSI slot 3 on SCSI enclosure SCSI slot 4 on SCSI enclos...

Page 246: ...dule also needs to be stopped Status during Module Diagnostics While diagnosing a stopped module the module is no longer in the duplex mode and the CPU and the memory cannot be used However the status...

Page 247: ...several minutes to recognize changes of disk status or the disk may need to be rescanned During this process the status color may turn to abnormal but when the mirror is created successfully it will...

Page 248: ...ed to the server Install it using the utility related to NEC ESMPRO setup Coexistence with the Oracle products The installation of the Oracle products may change Startup Type of SNMP Service into Manu...

Page 249: ...m that ESM Common Service is active and close the Service and Control Panel About the warning event of CPU load Monitoring If NEC ESMPRO Agent cannot get performance information from the OS due to a t...

Page 250: ...nsors Some modes are equipped with temperature voltage fan sensors that do not have information on status current values rpm threshold etc Therefore if you view such a sensor on NEC ESMPRO Manager it...

Page 251: ...may be different from the name that is recognized by the OS Example drive name on Data Viewer A drive name recognized by the OS B Check the floppy disk drive name on Explorer Floppy Disk Drive Inform...

Page 252: ...properly make the settings of printer from its properties window The procedures are as follows 1 From Control Panel click Printers and Faxes and open the properties window of a printer for making sett...

Page 253: ...pes of the status Empty which indicates that a disk is not mounted For example when no disk is mounted in both Slot 1 and Slot 4 Empty is simply informational Slot 1 also indicates Empty when a disk t...

Page 254: ...ng Utilities 5 29 Indication of the mirror status If the pair of the disks that make up a mirror is different from the one described in Disk Operations in Chapter 3 Warning is displayed even for a nor...

Page 255: ...ws Explorer format the data viewer indicates their states on the right side of the screen You can manage the status on a Web browser using Web component functions of NEC ESMPRO Manager For details see...

Page 256: ...n the ft tree You can see the following information on the modules and the components on the CPU modules in the CPU Module tree General Allows the configuration and other information on the CPU module...

Page 257: ...ed See Maintenance of the Server described later for the update of BIOS of the CPU modules The detailed device identification information can be checked by selecting ESMPRO treeo Hardware treeo Field...

Page 258: ...IO modules and the components on the IO modules of the PCI Module tree This section describes the general information screens of the IO modules The components on the IO modules are described later Gen...

Page 259: ...aining PCI slot to be seen o PCI slot of the ft tree You can see the following information on the PCI slot and the devices on the PCI slot in the PCI slot tree General Allows the PCI slot configuratio...

Page 260: ...and Using Utilities 5 35 PCI Device General Allows the information of devices on the PCI slot to be viewed PCI Device Detailed information Allows the detailed information of a device on the PCI slot t...

Page 261: ...management controller BMC controller for system management on the IO modules see the BMC tree To see the information on the BMC tree select PCI Module PCI module containing BMC to be seen BMC of the f...

Page 262: ...figuration and other information of the SCSI enclosure to be viewed IMPORTANT You need to be aware that PCI modules SCSI adapters SCSI buses and modules under the SCSI enclosure have impact on each ot...

Page 263: ...monitor the mirror disk components see the Mirror tree To view information on Mirror tree select Mirror under ft tree You can see the redundancy status of the mirrors and the device IDs of the SCSI sl...

Page 264: ...isks 1 Confirmation of hard disk failure If NEC ESMPRO Agent detects some problem with a hard disk it will report an alert of the problem to NEC ESMPRO Manager Check the alert viewer in the manager re...

Page 265: ...IMPORTANT The mirroring redundancy status will change depending on the status of the two hard disks that make up a mirror as follows Status of hard disk 1 Status of hard disk 2 Status of mirror volume...

Page 266: ...created within a single disk or one volume spans a few disks span volume A few volumes are created within a single disk The screen shows information on a pair of hard disks that make up a mirror It do...

Page 267: ...ing 1 Detecting problem of a hard disk See 1 Confirm of hard disk failure above 2 Removing the hard disk Disconnect the hard disk with the problem At this time NEC ESMPRO Agent reports the following a...

Page 268: ...o Warning SCSI Slot o General IMPORTANT The status color of the SCSI slot differs depending on the connection of mirrored hard disks If one of the mirrored disks was removed Warning If both of the mir...

Page 269: ...formation on a Data Viewer changed A hard disk drive is mounted and the SCSI slot status becomes Online Details of alert report TIPS The device ID for example 41 1 on the Details window of alert indic...

Page 270: ...Installing and Using Utilities 5 45 The redundancy status becomes Normal because the hard disk drive constructing a mirror is mounted Mirror...

Page 271: ...tton Center Tree view Information display view Items indicating the information and configuration of the entire system and the components of the device of each module Components of physical modules ar...

Page 272: ...of the OS installed on the server OS Version Version of the OS installed on the server Name Host name of the server Product Information contains the following information Item Description Manufacturer...

Page 273: ...nabled and when the server is running in the simplex mode with one module if the other module is inserted to the chassis it will be automatically started and modules will become duplex The module POWE...

Page 274: ...e before the CPU module Down Stops the CPU module Firmware Updates the firmware System BIOS Jump Switch Switches the board Start the IO module and the CPU module of the sopped module respectively and...

Page 275: ...Test Number Test number from the diagnostics result The following buttons are displayed for PCI Module Item Description Clear Clears the MTBF information of the PCI module Up Starts the PCI module Th...

Page 276: ...he current bus the primary SCSI bus For your maintenance personnel The execution of each button may take a few minutes Wait for a while to update the display and check the module status Ethernet Board...

Page 277: ...played for SCSI Slot Item Description Status Status of the SCSI slot individual built in SCSI disk The mirror status of the volume in the disk mounted to the slot is reflected to the status of the SCS...

Page 278: ...nts of Help Menu bar File menu There are the following commands for Menu File Item Description Export Exports the information that Server Maintenance Utility has into a file Exit Terminates Server Mai...

Page 279: ...y or When the focus is on the information display view the screen can be scrolled using the up down right and left arrow keys Tab key Moves to the next selection item when the focus is on the informat...

Page 280: ...mponents and general system settings The maintenance functions common to all components are operated in the same way basically the operation procedure and typical examples of screen images are describ...

Page 281: ...from remote management PC by using NEC ESMPRO Manager L Local Executable on local server by using Server Maintenance Utility Support Not support BMC firmware update Component R L BMC R Remote Executa...

Page 282: ...ent or malfunction of module Executable in the following module state this can be viewed on manager screen x Duplex When system is stopped forcibly due to replacement or malfunction of module Executab...

Page 283: ...n The result of the start operation is reported by the server as an alert CHECK When starting a stopped IO module diagnostics of the CPU IO modules are automatically performed The IO module is started...

Page 284: ...ing Utilities 5 59 Sample screen of NEC ESMPRO Manager 1 Maintenance screen of CPU module CPU Module CPU Module Maintenance Sample screen of NEC ESMPRO Manager 2 Maintenance screen of IO module PCI Mo...

Page 285: ...s of the CPU IO modules are automatically performed The IO module is started after the diagnostics Stop Stop before replacing components 1 Select the target component by using the Server Maintenance U...

Page 286: ...Installing and Using Utilities 5 61 Sample screen of Server Maintenance Utility...

Page 287: ...aintenance tree of the component of the ft tree of the data viewer Open the tree of the component whose MTBF information is to be cleared and select the Maintenance tree To clear the MTBF information...

Page 288: ...omponent screen The result of the MTBF clearing operation is reported by the server as an alert CHECK At this point the State display on the target component screen is not changed If the MTBF clear is...

Page 289: ...confirmed by the LEDs on the target component The result of the MTBF clearing operation is registered in the event log CHECK At this point the State display on the target component screen is not chang...

Page 290: ...the following module states this can be viewed on manager screen x Removed x Broken x Shot x Firmware Update Complete To diagnose the module under operation bring down the module before the diagnosti...

Page 291: ...be confirmed by Result of the diagnostics on the target component screen The result of the diagnostics is reported by the server as an alert The result of diagnostics executed last is displayed in th...

Page 292: ...agnostics button in the Diagnostics Information on the target module The diagnostics result can be confirmed by re obtaining the status of the target module The result of the diagnostics is registered...

Page 293: ...n the firmware update screen specify the path to the firmware image file for update The table below shows the potential cases in which the firmware of a component is to be updated Firmware update Comp...

Page 294: ...r the directory where the firmware to update is stored the directory you wrote down in step 1 and the file name of the image data into the input box and click the Execute button The server will update...

Page 295: ...wever if the Enable automatic firmware update property is disabled the module is not started In such a case perform the following operations before starting the module 1 Click the Firmware Update butt...

Page 296: ...wn in step 1 and the file name of the image data into the input box and click the Execute button The server will update the firmware 6 Check the update result with the event log When using the Server...

Page 297: ...pped PCI module 9 Start the other inactive module Starting the module causes the firmware to be updated automatically However if the Enable automatic firmware update property is disabled the module is...

Page 298: ...acity exceeds 2GB after additional memory has been installed in the system with complete memory dump enabled If the setting is not changed incorrect dump files may be collected 1 Go to Control Panel c...

Page 299: ...mp if requested by maintenance personnel Executable in the following module state this can be viewed on Server Maintenance Utility screen x Removed x Broken x Shot x Firmware Update Complete x Diagnos...

Page 300: ...urrent state with the State display on the target component screen 3 Click the Dump button in the Maintenance screen for the target component A certain time is required for the dump saving The dump is...

Page 301: ...f the target CPU module with the LEDs 3 Select the dump acquisition method with Dump of the target CPU module and click the Harvest button A certain time is required for the dump acquisition The dump...

Page 302: ...the setting is not set to Complete memory dump the standard memory dump function is performed even if the quick dump setting is set to Enable In addition the standard memory dump function is used whe...

Page 303: ...ting firmware Wait until such processing is finished to make the settings Quick dump Auto firmware update Auto module start Component Remote Local Remote Local Remote Local Whole system Executable if...

Page 304: ...er Maintenance Utility in the following procedure The system cannot be configured using the NEC ESMPRO Manager 1 Select System Configuration 2 Select radio buttons to change the settings in System Con...

Page 305: ...On the BMC firmware update screen specify the path of the image file of the firmware to be updated The table below shows the potential cases in which the BMC firmware is to be updated IMPORTANT Contac...

Page 306: ...FW Update dialog box appears 2 Enter the device name and click OK The Execution Check dialog box appears 3 Store the firmware in the directory specified by Location The storage area may be modified Se...

Page 307: ...Update dialog box appears 2 Enter the device name and click OK The Execution Check dialog box appears 3 Store the firmware in the directory shown in Location The storage area may be changed See Change...

Page 308: ...irmware update by using the Server Maintenance Utility in the procedure below 1 From the menu bar click Tool point to BMC FW and select Properties The BMC FW Update Service Properties dialog box appea...

Page 309: ...ittle bit more network band width since each state change will be notified to NEC ESMPRO Manager as some kind of alert Setting 1 Select All Programs o Esmpro from the start menu and click Manager Sett...

Page 310: ...en servers ft Remote Management Card comes with one license of NEC DianaScope Notes The online document provides general descriptions of overall severs to be remotely managed by NEC DianaScope but thi...

Page 311: ...rver Status Becomes Non redundant GeminiEngine Monitor Tool displays the following dialog box when the system status becomes non redundant Buttons Buzzer Stop Stops the buzzer beeps for a certain inte...

Page 312: ...updating the firmware stops without completion check the system status with Server Maintenance Utility or event log and start the module that has been stopped Setup Window GeminiEngine Monitor Tool ca...

Page 313: ...t is automatically closed when the system status returns to the duplex state and the FT STATUS LED illuminates green If you have mistakenly closed the dialog box on page 5 86 run the following program...

Page 314: ...Chapter 6 Maintenance This chapter describes the daily maintenance of NEC Express5800 ft series and precautions when relocating or storing the server...

Page 315: ...ager on the management PC Check whether any alert is reported on the Operation Window Data Viewer or Alert Viewer of NEC ESMPRO Manager Viewers of NEC ESMPRO Operation Window Alert Viewer Data Viewer...

Page 316: ...o the CD ROM drive x Disconnect the power plug before cleaning the server Cleaning the NEC Express5800 ft series For daily cleaning wipe the external surfaces of the server with a dry soft cloth Follo...

Page 317: ...ollow the steps below to clean the mouse regularly 1 Disconnect the mouse from the USB hub of the keyboard while the server remains powered on 2 Turn the mouse upside down and rotate the mouse ball co...

Page 318: ...ton on the front of the CD ROM drive The tray comes out 3 Hold the CD ROM lightly and take it out from the tray IMPORTANT Do not touch the signal side of the CD ROM with your hand 4 Wipe the tray with...

Page 319: ...ead may be a cause of unsuccessful backup and damage to tape cartridge Clean the tape head regularly using a cleaning tape For procedure and interval of cleaning as well as lifetime of a tape cartridg...

Page 320: ...ing the hard disk drive no data is written into the disk Startup and Exit of System Diagnostics Follow the steps below to start the system diagnostics If the server is running shut it down and execute...

Page 321: ...pletes Test result Shows the start end and elapsed time and completion status of the diagnostics Guideline Shows the details of the keys to operate window Test summary window Shows the results of each...

Page 322: ...the log information of the diagnostics It can be saved on a floppy disk To save it on a floppy disk insert a formatted floppy disk to the floppy disk drive and select Save F Option Changes the output...

Page 323: ...Utility from the maintenance partition From the CD ROM Set the NEC EXPRESSBUILDER CD ROM in the CD ROM drive and reboot the system After the menu is displayed on the screen select Tools Off line Maint...

Page 324: ...he system specific information and or configuration may not be restored TIPS For information on making backup copy of system information see the separate volume User s Guide Setup Only the authorized...

Page 325: ...ORTANT If the server needs to be relocated stored due to a change in the floor layout to a great extent contact the sales agent Make sure to make a backup copy of your valuable data in the hard disk i...

Page 326: ...ort time condensation will occur and cause malfunctions and breakdown when these are used in such state When you start operating these equipments again after the transportation or the storage make sur...

Page 327: ...6 14 Maintenance This page is intentionally left blank...

Page 328: ...Chapter 7 Troubleshooting If the product does not work properly see this chapter before deciding that it is a breakdown...

Page 329: ...tem operation Especially take note on whether any alert is reported to NEC ESMPRO Manager on the management PC Check whether any alert is reported on the Operation Window Data Viewer or Alert Viewer o...

Page 330: ...panels of the NEC Express5800 ft series and near the handles of hard disks inform the user of the various server statuses by the colors and the patterns of going on going off and flashing If trouble s...

Page 331: ...ct the keyboard and connect it back again x Replace the keyboard 0211 Keyboard error Keyboard is faulty x Disconnect the keyboard and connect it back again x Replace the keyboard x If restarting does...

Page 332: ...odule 0B28 Unsupported Processor detected on Processor 1 Unsupported CPU is mounted 0B29 Unsupported Processor detected on Processor 2 Unsupported CPU is mounted Check the supported CPU and replace it...

Page 333: ...form Information Area corrupted 0B91 BMC update firmware corrupted BMC device is faulty 0B92 Internal Use Area of BMC FRU corrupted Data within SROM is faulty Replace the CPU IO module or ft Remote Ma...

Page 334: ...detected startup failure of 1st Processor 0BC1 POST detected startup failure of 2nd Processor CPU is faulty Replace the CPU 8120 Unsupported DIMM detected in DIMM group 1 8121 Unsupported DIMM detect...

Page 335: ...y Test failed Memory is faulty Replace the DIMM If replacing it does not help replace the CPU IO module 9009 Chipset NMI occurred BIOS NMI handler is executed and POST is stopped Obtain detailed infor...

Page 336: ...er CPU IO module and install it If this does not help replace the CPU IO module 9008 Forced power off occurred by another CPU IO module has a problem Pull out another CPU IO module and install it If t...

Page 337: ...the CPU IO module If this does not help replace another CPU IO module or center plane 902B BIOS revision does not match This BIOS revision cannot support the duplex mode Update the BIOS revision 9031...

Page 338: ...Remote Management Card option 9065 One or both the CPU IO modules have a problem There are some error messages in addition to this error code Check the other error message 9071 9072 Water cooling kit...

Page 339: ...ry manager 1 3 4 1 RAM address error 1 3 4 3 RAM low byte data error 1 4 1 1 RAM high byte data error Check the installation of DIMM board If the error persists contact your sales agent to replace the...

Page 340: ...indicating that virtual memory is insufficient when you restart the system after a STOP or system error has occurred Ignore the message and start the system If an error such as a stop error of the OS...

Page 341: ...tool such as NEC ESMPRO Agent or NEC ESMPRO Manager has been installed in the NEC Express5800 ft series or management PC you can obtain the error information from the display unit of the server or man...

Page 342: ...er breaker for the connected power outlet is on o If the power cord is plugged to a UPS make sure the UPS is powered and it supplies power See the manual that comes with the UPS for details Power supp...

Page 343: ...estart the server Does the server have appropriate memory boards or PCI card o Operation of the server with unauthorized devices is not guaranteed Server reboots while running the SCSISelect utility H...

Page 344: ...memory configuration is correct o Check if third party CPUs or memory DIMM are used Disks not in Duplex mode o Unless you perform mirroring including reconfiguration after failed disks are replaced i...

Page 345: ...position Is the floppy disk formatted o Use a formatted floppy disk or format the floppy disk in the floppy disk drive Refer to the manual that comes with the OS for formatting a floppy disk Fail to a...

Page 346: ...wer with the blue screen displayed Keep pressing the POWER switch for about 4 seconds Pressing the POWER switch quickly does not turn off the power in this case The server is not found on the network...

Page 347: ...ng conditions 1 CHKDSK is scheduled to be executed at next system startup 2 Corruption of file system is detected since the previous startup until shutdown 3 Inconsistency corruption of file system is...

Page 348: ...ction of the CPU module Module Module Number Module Number 0 or 1 Source HasCtrl Type Warning Event ID 3500 Description The error occurred on the CPU module of Module Module Number Module Number 0 or...

Page 349: ...not be integrated In this case contact your sales agent since device replacement will be required Source HasCtrl Type Warning Event ID 1703 Description The driver was not able to bind the Module It ha...

Page 350: ...sales agent since device replacement will be required Source HasCtrl Type Warning Event ID 1407 Description The driver was not able to bind South Bridge It has broken down in the past Module Module Nu...

Page 351: ...rring to After starting up FT Status LED do not illuminate or illuminate amber of this chapter Source HasCtrl Type Warning Event ID 1505 Description Device Device name is not duplexing Device name LAN...

Page 352: ...is amber and blinking Is the mirror of the hard disk not removed o Check Disk Management and reconfigure the mirror if the mirror is broken See Configuring and Breaking Mirror in Chapter 3 Windows Set...

Page 353: ...e of esmcmn exe is displayed when starting the system o The following pop up message may be displayed when you restart the system which NEC ESMPRO Agent is installed to and removal drives such as MO a...

Page 354: ...reshold value Contact your sales agent since device replacement is usually required Blink in amber Collecting the dump No action is necessary Preparing for dual mode Wait for a while CPU module and or...

Page 355: ...the operation Exclamation mark appears to VGA Display Controller since OS Standard VGA driver is not activated in the server Exclamation mark appears to Serial under the non Plug and Play device when...

Page 356: ...e Is the LAN cable properly connected o Make sure that LAN cable is properly connected The device sensor cannot be referred unless the cable is properly connected Check if the cable is connected to th...

Page 357: ...e save the setting to connect to NEC DianaScope to a floppy disk before performing the operation BMC setting can be configured saved by system management function of NEC DianaScope Agent or NEC EXPRES...

Page 358: ...ogs of the source iANSMiniport are the logs about the duplex of the network The following logs may be recorded in the system event log after starting the system or after setting duplex but there is no...

Page 359: ...egistry Default trace level used is 32 SCSI control error appears in the system event log o This symptom occurs for example when a SCSI chip receives a reset request from a different SCSI chip The pro...

Page 360: ...0 Type Error EventID 117 Description The driver for device Device Scsi adpu320xx detected a port timeout due to prolonged inactivity All associated busses were reset in an effort to clear the conditio...

Page 361: ...lt Tolerance Type Warning Event ID 209 213 Started maintenance operation without suspending or stopping HAS Fault Tolerance service may be the reason for these logs to be recoded If the event ID is 21...

Page 362: ...Type Warning Event ID 4000 Description The error occurred on the CPU module of Module Module Number Module Number 0 or 1 Source HasCtrl Type Warning Event ID 4310 Description Synchronization of the C...

Page 363: ...1 is just at the information level If a simple volume is created on the disk of Slot 4 Empty of Slot 1 is treated as the warning level to secure the redundancy In this case check the volume creation...

Page 364: ...I Adapter has changed from Duplex to Simplex Device Path ID of SCSI Adapter 0 10 104 or 1 11 104 Source ESM HAS Storage Service Type Warning Event ID 201 Description Status of the SCSI Bus ID Device P...

Page 365: ...the appropriate corrective action according to the error codes listed in the table below Message Cause and Remedy This machine is not supported This NEC EXPRESSBUILDER version is not designed for this...

Page 366: ...more o Set the display unit to display 256 colors or more The master control menu fails to appear Is your system Windows NT 4 0 or later or Windows 95 or later o The CD ROM Autorun feature is supporte...

Page 367: ...play setting the bit map is not displayed correctly but the setup information can be displayed The Point to Point tunneling protocol cannot be set o The protocol is not supported at present After inst...

Page 368: ...NEC ESMPRO Manager to receive traps from NEC ESMPROAgent properly both community names must be matched Alert is redundantly reported to NEC ESMPRO Manager o When NEC ESMPRO Manager s IP address or hos...

Page 369: ...wn or illegal information is displayed in CPU information o If you select CPU Module CPU in the FTServer tree of the data viewer unknown or incorrect information appear in some information items o The...

Page 370: ...igh line impedance may have occurred Hence there is no problem Threshold value of LAN monitoring does not reflect o Because the NEC Express5800 ft series detects hardware faults on the network in the...

Page 371: ...registered in the monitoring event tree on the setting tool of alert function Alert Manager is not alerted to the manager if Alert Manager Main Service does not operate Even when the service is opera...

Page 372: ...PRO Agent is running z To format or delete a partition by Disk Administrator or by other means z To request programmatically to remove media from removable disks such as MO Zip and PD Please conduct t...

Page 373: ...ation on status current values rpm threshold etc Therefore if you view such a sensor on NEC ESMPRO Manager it may be displayed as follows The status becomes Unknown grayed out on the data viewer The c...

Page 374: ...pts you to reconstruct a Data Viewer appears click OK The Data Viewer will be reconstructed and the tree and the status will be displayed correctly The information on the floppy disk appears in an inc...

Page 375: ...ROMBIOS Revision in General of SCSI Adapter Reassign Block Count and Reassign Block threshold in General of SCSI Slot SCSI Status while IO Module is Starting or being Stopped oWhile an IO module is st...

Page 376: ...becomes Broken The status changes from Broken when a mirror volume is created on the disk or any mirror volume is resynchronized ESMhstrg dat oWhile the server is running the data ESMhstrg dat file i...

Page 377: ...curred in the NEC Express5800 ft series IMPORTANT If a STOP error or system error has occurred or the system has stalled restart the system and then start collecting event logs 1 Click Start Settings...

Page 378: ...ork 1 Click Start All Programs Accessories System Tools System Information 2 Select the Save from the File menu 3 Enter the name of the target file in the File name box 4 Click Save Collection of Diag...

Page 379: ...the server to restart In such a case it is required to force the server to shut down This forced shutdown however is not available if Enabled is selected for Switch Inhibit on the Security menu of th...

Page 380: ...ESRAS Utility window appears 2 Select Most recent IPMI Data from the tree view to obtain the information of the local computer If the data is displayed that means the information is successfully obta...

Page 381: ...7 54 Troubleshooting This page is intentionally left blank...

Page 382: ...s not assume any liability for damage to optional devices or the server or malfunctions of the server resulted from installation by the user NEC recommends you ask your sales agent to install or remov...

Page 383: ...er the server x Do not look into the CD ROM drive x Do not remove the lithium battery x Disconnect the power plug before working with the server CAUTION Observe the following instructions to use the s...

Page 384: ...uitable workspace Work with the server on the anti static or concrete floor When you work with the server on a carpet where static electricity is likely to be generated make sure take anti static meas...

Page 385: ...CPU or PCI module during the continuous operation disable the intended module place the module off line by using the Server Maintenance Utility of the NEC ESMPRO Agent or the NEC ESMPRO Manager from...

Page 386: ...s you should take are the same for other models You can install 25 4mm 1 inch high hard disk drives to six 3 5 inch hard disk drive bays on the server 3 5 imch hard disk drive bays have labels with sl...

Page 387: ...2 Click Disk Management under Storage in the console tree 3 If you are using the tower model Unlock the front door lock with the security key and open the front door If you are using the rack model U...

Page 388: ...hen the lever is locked you will hear a click sound IMPORTANT Be careful not to pinch your finger s between the lever and handle TIPS Check the hook of the lever is engaged with the frame 9 Connect th...

Page 389: ...er cords from the power outlet 3 If you are using the tower model Unlock the front door lock with the security key and open the front door If you are using the rack model Unlock the front bezel with t...

Page 390: ...ndle illuminates amber The DISK Access LED of the amber lit disk also illuminates amber 2 Remove the failed hard disk referring to Replacing Failed Hard Disk Drives on page 3 16 and Removing 3 5 inch...

Page 391: ...10 System Upgrade 5 25 INCH DEVICE The server has two slots to which you can install magnetic tape backup devices You need a SCSI controller sold separately to install a backup device Backup device tr...

Page 392: ...5 25 inch Device 1 See page 8 4 to prepare for installation 2 Loosen screws to remove the side cover 3 Loosen screws to remove the tray for adding devices 4 Remove the four screws securing the dummy c...

Page 393: ...the device IMPORTANT Distorted connector pins or loose connections may cause malfunction Make sure that the device and cable connectors are connected correctly 8 Secure the side cover with the screws...

Page 394: ...nagement software e g Server Maintenance Utility or NEC ESMPRO Manager to identify the module to be removed so that the module is removed when it is stopped without fail Then remove the relevant modul...

Page 395: ...t series in Chapter 5 NEC ESMPRO Manager Select ft CPU Module CPU Module to be removed Maintenance Bring Up Bring Down Bring Down Server Maintenance Utility Select FTServer CPU Module CPU Module to be...

Page 396: ...es are connected and then disconnect all cables connected to the module you are to pull out 5 Hold the release levers of the CPU IO module and pull it off IMPORTANT Do not hold part other than the han...

Page 397: ...le as far as it goes 3 Put the handle back in the position where it was The installed CPU IO module will start automatically IMPORTANT Connect the cables that you disconnected before removing the CPU...

Page 398: ...ed as group The number next to group corresponds to the connector number shown in the figure on the next page IMPORTANT The DIMM is extremely sensitive to static electricity Make sure to touch the met...

Page 399: ...hould be installed to the socket with the same number in another group This rule is applied to the case of removal The linked DIMMs should be of the same product with the same performance DIMMs should...

Page 400: ...n both ends of the connector are opened the DIMM connector cover is unlocked and you can remove the cover IMPORTANT Keep the removed DIMM connector cover 7 Insert a DIMM into the DIMM socket verticall...

Page 401: ...te it down and see the POST error message list on page 7 4 13 After starting the OS set the paging file size to at least the recommended value 1 5 times the installed memory size See Size of the Parti...

Page 402: ...from the outlets 3 Remove the CPU IO module referring to page 8 14 4 Open the lever on both ends of the target DIMM socket to unlock the DIMM Then remove the DIMM 5 Mount the CPU IO module referring...

Page 403: ...DIMM 1 Identify the failed DIMM using the Data Viewer of NEC ESMPRO Manager 2 Remove the CPU IO module referring to page 8 14 3 Replace the DIMM 4 Install the CPU IO module referring to page 8 16 5 S...

Page 404: ...ard parts with a bare hand or place the CPU directly on the desk For more information on static electricity see ANTI STATIC MEASURES Do not use the system before checking to see it works correctly Mak...

Page 405: ...power cords 3 Remove the CPU IO module referring to page 8 14 4 Remove the two screws securing the cooling fan unit remove the cable and then remove the cooling fan unit 5 Check to be sure of the loca...

Page 406: ...rientation of the CPU The CPU and socket have pin marks to prevent misinsertion Check the pin marks of the CPU and the socket and insert the CPU correctly 10 After pressing the CPU softly against the...

Page 407: ...installed correctly The screws have not been fastened tight enough Do not move the heat sink that has been secured with the screws 14 Insert the cable and fix the cooling fan unit 15 Install the CPU I...

Page 408: ...s automatically powered off 2 Unplug the power cords 3 Remove the CPU IO module referring to page 8 14 4 Remove the two screws securing the cooling fan unit remove the cable and then remove the coolin...

Page 409: ...orientation of the CPU The CPU and socket have pin marks to prevent misinsertion Check the pin marks of the CPU and the socket and insert the CPU correctly 10 After pressing the CPU softly against th...

Page 410: ...ooling bracket and secure it with two screws 14 Fix the water cooling kit on the motherboard with four screws of the pump area IMPORTANT Place the protuberances of the water cooling kit in the hollows...

Page 411: ...of the water cooling kit 16 Install the CPU IO module referring to page 8 16 17 Connect the power cord 18 Turn on the power by pressing the POWER switch 19 Verify that POST displays no error message...

Page 412: ...replace a failed CPU 1 Use Data Viewer of NEC ESMPRO Manager to identify the failed CPU 2 Remove the CPU IO module referring to page 8 14 3 Replace the CPU 4 Install the CPU IO module referring to pag...

Page 413: ...d directly on the desk For more information on static electricity see ANTI STATIC MEASURES on page 8 3 Make sure to read ANTI STATIC MEASURES and PREPARING YOUR SYSTEM FOR UPGRADE before starting inst...

Page 414: ...ze Low Profile PCI board type 3 3V N code Mountable board size MD2 N8804 002 1000BASE T 1ch board set N8804 003 1000BASE SX 1ch board set Only one board can be mounted when N8804 004 or N8803 033 is i...

Page 415: ...all a PCI board and remove the connector cap IMPORTANT Carefully keep the removed connector cap 3 Remove the PCI bracket by loosening the screw and remove the slot cover of an expansion slot IMPORTANT...

Page 416: ...oard remove the board once and install it again Be careful since the board gets damaged if you press it too hard 7 Install the PCI bracket and secure the board 8 Install CPU IO module referring to the...

Page 417: ...associated with the PCI board slot are being turned off 2 Remove the CPU IO module referring to the page 8 14 3 Remove the PCI bracket then remove the PCI board 4 Replace the board and fasten it 5 In...

Page 418: ...compliant with IEC8877 standard If any other connector is used it may not be removed easily List of slots to install optional PCI boards Refer to List of option PCI boards and installable slots on pa...

Page 419: ...ver and start the system 2 Set the NEC EXPRESSBUILDER CD ROM into the CD ROM drive and run UPDATE VBS located at CD ROM_drive HAS W2K3 HASSETUP SCSI_folder If the pop up window for confirming to overw...

Page 420: ...nt a N8803 033 Fibre Channel board set and then start the system 2 Start Device Manager from Start Program Administrative Tool Computer Management and check if Emulex LP1050 Fibre Channel Host Adapter...

Page 421: ...vice N8190 110F using N8803 033 Fiber Channel boards NEC Storage StoragePathSavior FC array device N8190 110F PortDuplexManager Mount N8803 033 Fibre Channel boards after completing the OS installatio...

Page 422: ...1 8TB 300GB u 6 The user area is reduced to a half of the physical capacity due to software mirroring Auxiliary input device CD ROM standard ATAPI interface u 1 Load on tray type x24 speed 5 25 inch...

Page 423: ...8TB 300GB u 6 The user area is reduced to a half of the physical capacity due to software mirroring Auxiliary input device CD ROM standard ATAPI interface u 1 Load on tray type x24 speed 5 25 inch 2 s...

Page 424: ...Specifications A 3...

Page 425: ......

Page 426: ...0600 0000061F 00000A79 00000A79 00000CA2 00000CA5 00000CF8 00000CFF 0000FE00 0000FE20 DMA controller Programmable interruption controller Motherboard resource System timer Motherboard resource Motherb...

Page 427: ...XP320B NEC Express5800 320Fb L N8800 097F EXP320A NEC Express5800 320Fb LR N8800 098F EXP320D NEC Express5800 320Fb M N8800 099F EXP320C NEC Express5800 320Fb MR User s Guide 1st Edition 12 2006 856 1...

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