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Troubleshooting Tips
If you suspect a failure, try the actions recommended in the table below first. If the problem
persists or the symptom you are experiencing is not listed here, call your dealer and request
service.
Troubleshooting Tips
Symptom
Point to check
Action
Shut down completely
• Isn’t the Bluetooth
®
cradle
cord out of position?
• Is the battery correctly
loaded?
• Is the battery charged?
• Isn’t the handset too
remote from the Blue-
tooth
®
cradle? (Does the
antenna mark in the Blue-
tooth
®
handset LCD screen
show “Antenna” or isn’t it
off?)
• Inset the Bluetooth
®
cra-
dle cord firmly into posi-
tion.
• Reload the battery cor-
rectly.
• The battery may have been
exhausted aged if the hand-
set still fails when the bat-
tery is fully charged.
Replace the battery.
• Get closer to the Blue-
tooth
®
cradle to operate.
Ring back tone does
not sound
• Isn’t the ring tone volume
turned OFF? (Doesn’t the
ring tone OFF appear in
the Bluetooth
®
handset
LCD screen?)
• Is the battery correctly
loaded?
• Adjust the ring tone vol-
ume.
• Reload the battery cor-
rectly.
Voice is disrupted while
talking
• Does the antenna mark in
the handset LCD screen
show “Antenna” or isn’t it
off?
• Isn’t there an obstacle,
such as a concrete wall,
between the Bluetooth
®
cradle and Bluetooth
®
handset?
• Get closer to the Blue-
tooth
®
cradle to operate.
• Move to a location clear of
intervening obstacles.