Contents v
Recommended PCI Option Board Locations.............................................................. 4-17
Installing an Option Board.......................................................................................... 4-18
Removing an Option Board ........................................................................................ 4-19
Installing a RAID Controller Board ................................................................................. 4-20
Hard Disk Drives.............................................................................................................. 4-21
Installing an Internal Hard Disk Drive........................................................................ 4-22
Removing an Internal Hard Disk Drive ...................................................................... 4-25
Front Panel ....................................................................................................................... 4-26
Removing the Front Panel........................................................................................... 4-26
Installing the Front Panel ............................................................................................ 4-27
Removing EMI Shields and Filler Panels ........................................................................ 4-28
Removable Media Devices............................................................................................... 4-29
Installing a 5.25-Inch Device ...................................................................................... 4-29
Removing a 5.25-Inch Device .................................................................................... 4-31
Problem Solving..................................................................5-1
Problem Solving................................................................................................................. 5-2
Static Precautions ............................................................................................................... 5-2
Troubleshooting Checklists................................................................................................ 5-3
Initial System Startup.................................................................................................... 5-3
Running New Application Software ............................................................................. 5-4
After System Has Been Running Correctly .................................................................. 5-5
Diagnostic Testing.............................................................................................................. 5-6
Error Checking.............................................................................................................. 5-6
Troubleshooting Guide ................................................................................................. 5-6
Preparing the System for Diagnostic Testing........................................................ 5-6
Monitoring POST.................................................................................................. 5-7
Verifying Proper Operation of Key System Indicators ......................................... 5-8
Confirming Loading of the Operating System ...................................................... 5-8
Specific Problems and Corrective Actions......................................................................... 5-9
Power LED Does Not Light.......................................................................................... 5-9
Incorrect or No Beep Code ......................................................................................... 5-10
No Characters Appear on Screen ................................................................................ 5-10
Characters are Distorted or Incorrect .......................................................................... 5-11
System Cooling Fans Do Not Rotate .......................................................................... 5-11
Diskette Drive Activity LED Does Not Light............................................................. 5-11
CD-ROM Drive Activity Light Does Not Light ......................................................... 5-11
Problems with Application Software .......................................................................... 5-12
Bootable CD-ROM Is Not Detected ........................................................................... 5-12
Problems with the Network.............................................................................................. 5-12
Plug and Play Installation Tips......................................................................................... 5-13
BIOS User’s Information ................................................................................................. 5-13
POST Error Codes and Messages ............................................................................... 5-14
How to Identify BIOS and BMC Revision Levels........................................................... 5-18
BIOS Revision Level Identification............................................................................ 5-18
BMC Revision Level Identification ............................................................................ 5-18
How to Identify System Event Log Data ......................................................................... 5-19
System Cabling .................................................................. A-1
System Cabling ................................................................................................................. A-2
Before You Begin ............................................................................................................. A-2
Static Precautions .............................................................................................................. A-2
Summary of Contents for EXPRESS5800/120Ed
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