NEC Express 5800/140Rb-4 Service Manual Download Page 132

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Error Code and Message

Description

Action

DIMM detected
in DIMM Group
#2

detected in DIMM
Group #2

8122

Unsupported
DIMM detected
in DIMM Group
#3

Unsupported DIMM
detected in DIMM
Group #3

Contact your service representative to replace the
four DIMMs in the relevant group.

8130

Mismatch DIMM
detected in
DIMM Group #1

Mismatch DIMM
detected in DIMM
Group #1

8131

Mismatch DIMM
detected in
DIMM Group #2

Mismatch DIMM
detected in DIMM
Group #2

8132

Mismatch DIMM
detected in
DIMM Group #3

Mismatch DIMM
detected in DIMM
Group #3

See the labels put on the DIMMs to make sure that
DIMMs of the same type are installed in groups. If
DIMMs of different types are installed in one or
more groups, contact the service representative to
replace DIMMs properly.

8140

DIMM Group #1
with error is
enabled

DIMM Group #1 with
error is enabled

8141

DIMM Group #2
with error is
enabled

DIMM Group #2 with
error is enabled

8142

DIMM Group #3
with error is
enabled

DIMM Group #3 with
error is enabled

Contact your service representative to replace the
four DIMMs in the relevant group.

8150

NVRAM cleared
by jumper

NVRAM cleared by
jumper

8151

Password
cleared
byjumper

Password cleared by
jumper

Turn OFF the power. Then reset the jumper setting
to the original position.

8160

Mismatched
processor speed
detected on
processor #1

8161

Mismatched
processor speed
detected on
processor #2

Check the frequency of the CPU. If it is unknown,
contact your service representative.

8162

Mismatched
processor speed
detected on
processor #3

8163

Mismatched
processor speed
detected on
processor #4

Error Messages and Error Codes

129

Summary of Contents for Express 5800/140Rb-4

Page 1: ...Express5800 140Rb 4 Service Guide Express 5800 140Rb 4 Service Guide Document PN 6883250000 ...

Page 2: ......

Page 3: ...mance of each product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC Computers International To allow for design and specification improvements the information in this...

Page 4: ......

Page 5: ...3 Server specification 14 Block Diagram 15 Space and Power Requirements 16 General Site Criteria 16 Installing Processors Memory Hard Disk Drives and Options 17 Connecting the Monitor Keyboard and Mouse 18 Turning On the Server and Running the Power On Self Test POST 18 Hot Keys for POST 19 Installing the Maintenance Partition 20 Off line maintenance utility 20 Installing the Operating System 21 T...

Page 6: ...IMMs 55 Hot Swap SCSI Drives 56 Checking a Hot Swap SCSI Drive Status Indicator 56 Installing a Hot Swap Drive in a Carrier 57 Removing a Hot swap Drive from a Carrier 58 Removing and Installing Hot Swap Disk Drives 59 DC Power Supplies 61 Checking the Power Status LEDs 61 Removing a Power Supply Module 62 Installing a Power Supply Module 63 PCI Add In Boards 64 Operating System Support for Hot Pl...

Page 7: ... System Has Been Running Correctly 92 Monitoring POST 92 Verifying Proper Operation of Key System Lights 93 Confirming Loading of an Operating System 93 Specific Problems and Corrective Actions 93 Power Light Does Not Light 93 No Beep Codes 94 No Characters Appear on Screen 94 Characters Are Distorted or Incorrect 94 System Cooling Fans Do Not Rotate Properly 95 Diskette Drive Activity Light Does ...

Page 8: ... Processors 111 DIMM Memory 111 Onboard Video 111 SCSI Controller 111 Network Interface Controllers 112 Network Teaming Features 113 ACPI 115 B Error Messages and Error Codes 121 Beep codes 130 C Spare Parts 131 Spare Parts 131 D Equipment Log and Configuration Worksheets 135 Equipment Log 135 Calculating Power Consumption 137 Index 139 ...

Page 9: ...uct for other Product Categories and Environments such as medical industrial alarm systems and test equipment other than an ITE application may require further evaluation About Warning Label The warning label is attached to components with possible danger or their vicinity in the Express server to inform the user that a hazardous situation may arise when operating the server Do not take off any la...

Page 10: ...Figure 2 EXPRESS5800 140Rb 4 Server Labels ...

Page 11: ...y damage if the CAUTION is ignored WARNING Indicates the presence of a hazard that may result in serious injury or death if the WARNING is ignored Indicates potential hazard if hazard symbol is ignored Indicates shock hazards that result in serious injury or death if safety instructions are not followed Indicates hot components or surfaces Indicates do not touch fan blades may result in injury Ind...

Page 12: ...resent immediately turn off the POWER switch and disconnect the power plug from the outlet then contact your sales agent sing the server in such conditions may cause a fire U Keep needles or metal objects away from the Express server Do not insert needles or metal objects into ventilation holes in the Express server or openings in the floppy disk or CD ROM drive Doing so may cause n electric shock...

Page 13: ... not install the Express server where you need an extension cord Use of a cord that does not meet the power specifications of the Express server may eat up the cord and cause a fire h Do not connect the power cord to an outlet that has an illegal number of onnections c The electric current exceeding the rated flow overheats the outlet which may ause a fire c Insert the power plug into the outlet a...

Page 14: ... exact type required If a power cord s supplied is not compatible with the AC wall outlet in your region get one that meets the following criteria The power cord must be properly rated for the AC voltage in your region The power cord plug cap must have an electrical current rating that is at least 125 of the electrical current rating of the product The power cord plug cap that plugs into the wall ...

Page 15: ...afety instructions apply whenever accessing inside the product Turn off all peripheral devices connected to this product Turn off the system by pressing the power button on the front of the product Disconnect the AC power by unplugging all AC power cords from the system or wall outlet Disconnect all cables and telecommunication lines that are connected to the system Retain all screws or other fast...

Page 16: ...nents Avoid moving around unnecessarily Hold the server components especially boards only by the edges Place the server components on a grounded static free surface Use a conductive foam pad if available but not the component wrapper Do not slide the components over any surface Cooling and Airflow CAUTION For proper cooling and airflow always install all access covers before turning on the system ...

Page 17: ...ack to have its own separate earth ground We recommend you consult your local approved electrician OVER CURRENT PROTECTION The system is designed to operate on a 20A AC voltage source that is provided with 20A over current protection If the AC source for the rack exceeds 20A over current protection each system must be provided with 20A or less over current supplemental protection The supplementary...

Page 18: ...m wall outlets 4 Label and disconnect all cables connected to I O connectors or ports on the back of the system 5 Provide some electrostatic discharge ESD protection by wearing an antistatic wrist strap attached to chassis ground of the system any unpainted metal surface when handling components 6 Do not operate the system with the chassis covers removed After you have completed the six SAFETY ste...

Page 19: ...office environment Choose a site that is Clean and free of airborne particles other than normal room dust Well ventilated and away from sources of heat including direct sunlight Away from sources of vibration or physical shock Isolated from strong electromagnetic fields produced by electrical devices In regions that are susceptible to electrical storms we recommend you plug your system into a surg...

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Page 21: ...ptions 3 Connect the monitor keyboard and mouse 4 Turn on the server and boot to the NEC EXPRESSBUILDER CD ROM 5 Install the service partition 6 Install an operating system 7 Set up system security 8 Install the server into a rack unit Selecting a Site This section describes the space and power requirements and general site criteria for installing the server Figure 3 EXPRESS5800 140Rb 4 Server ...

Page 22: ...ion Max 8 Boards Ext Option LAN 100 10BASE TX x 1 1000 100 10BASE TX x 1 On Board Remote Wake Up Video 640x480 1280x1024 4MB On Board FDD 3 5 2 mode x 1 CD Rom Standard x24 ATAPI Device Bay 5 25 1 One for CDROM or DVDROM 3 5 Standard 5 1 Max 1HDD cages Ultra320 SCSI BP I O Slot Slot Total 8slots 64bit 100MHz PCI X x6 32bit 33MHz PCI x2 Hot Plug Total 4slots 64bit 100MHz PCI X I O Interface Front S...

Page 23: ... way interleave DDR 200 12 GB REMC REMC REMC REMC REMC Foster Foster Foster Foster FSB 100 MHz quad pumped Processor Module MCH CMIC Voltage Regulator CMD Bus Addr Data CIOB30 IMBus IMBus PCI X 66MHz 100MHz PCI X Slots 64 bit 3 3V only Hot Plug on 4 slots 82554 Gbit NIC Ultra 160 Wide SCSI 82550 10 100 NIC 33 MHz PCI Slots 32 bit Thin IMBus Parallel USB Video Getting Started 15 ...

Page 24: ...hin normal office environmental limits Select a site that meets these criteria Near a properly grounded three pronged power outlet In the United States and Canada a NEMA 6 15R outlet for 100 120 V and for 200 240 V In other geographic areas a properly grounded outlet in accordance with the local electrical authorities and electrical code of the region Clean and relatively free of excess dust Well ...

Page 25: ...moving the processor board see page 39 3 Installing memory and processors a Installing the DIMMs in the memory board see page 54 b Installing the processors on the processor board see page 49 4 Installing an ICMB board follow the instructions that came with the ICMB board kit 5 Installing the processor and memory boards a Installing the processor board on the baseboard see page 40 b Installing the...

Page 26: ...s and into the power source or wall outlet 5 If the server does not turn on when you plug it into the AC outlet press the on off power button on the front panel 6 Verify that the main power LED on the front panel is lit see Figure 58 on page 103 7 Insert the NEC EXPRESSBUILDER CD into the CD ROM drive After a few seconds POST begins and a splash screen is displayed if the splash screen is disabled...

Page 27: ...ile BIOS is updating memory size on screen Resume after a POST error is displayed The system pauses after displaying an error F1 Enter BIOS Setup during POST F2 Boot to the service partition F4 Boot from a network using Preboot Execution Environment PXE F12 Remove the splash screen to view the diagnostic messages during POST and display a menu for selecting the boot device ESC Note Using BIOS Setu...

Page 28: ...RESSBUILDER The starting up with FDD The manual starting up push F4 key The starting up with NEC ESM PRO The automatic starting up at obstacle under OS operating The automatic staring up at failure under OS booting 2 The function of the off line maintenance utility An off line maintenance utility enables execution of the following functions Indication of IPMI information Indicating and Backing up ...

Page 29: ... contents of BIOS setting The contents of BMC RomPilot The back up impossible information The contents of SCSI BIOS setting The setting contents for any optional boards The back up unnecessary information The board information on FRU NEC part numbers Compatibility Revision serial number etc The MAC address for onboard LAN The starting up from each utilities Enable starting up the utility of the fo...

Page 30: ...video is blanked if enabled Diskette drive is write protected if enabled Power Sleep and Reset buttons on the front panel are disabled Mouse and keyboard input are ignored except for entering a password The keyboard LEDs flash Secure Mode Boot To enable do both of the following Set a user password Enable Secure Mode Boot To activate Power on or reset the server When enabled If booting from drive A...

Page 31: ...e server from drive A when Secure Boot Mode is enabled Boot the server when Password on Boot is enabled Exit secure mode When you have both a user and an administrator password set you may enter either password However if you enter the user password for BIOS Setup you will be able to modify only the time date language user password secure mode timer and secure mode hot key To modify any other feat...

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Page 33: ...ting the boot device priority configuring the diskette drive and serial ports and enabling the SCSI BIOS and system management features SCSISelect for configuring the onboard SCSI host adapter including changing default values checking and changing SCSI device settings that might conflict with those of other devices in the server and performing a low level format on SCSI devices installed in the s...

Page 34: ......

Page 35: ...tegrates system management features into the hardware and provides additional features through Express System Management PRO ESMPRO When you need this integration for hardware features please see Express5800 140Rb 4 User s Guide ...

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Page 37: ... recommended Pen or pencil Equipment log page 135 As you integrate new parts into the system record the model and serial number of the server system all installed options and any other pertinent information specific to the server system Access Covers This section includes instructions for the following Removing and installing the bezel Removing and installing the rear access cover Removing and ins...

Page 38: ...ve the bezel 1 Unlock the security key 2 Grasp the right edge of the front bezel and pull the bezel towards you to open it 3 Slide the front bezel left to disengage the mounting tabs and remove the front bezel from the chassis To install the bezel Position the front bezel so the mounting tabs of the front bezel are aligned with their mounting holes on the front of the system Slide the bezel right ...

Page 39: ...e chassis Figure 6 Removing the Rear Access Cover Installing the Rear Access Cover NOTE Before installing the rear access cover check that you have not left tools or loose parts inside the system To install the rear access cover 1 Position the cover on the chassis so that the cover tabs align with the chassis slots 2 While lightly pressing down on the cover slide it toward the front of the chassis...

Page 40: ...rive bay or power supply bay you need to remove the front access cover To remove the front access cover 1 Remove the three cover screws as shown in Figure 7 2 While lightly pressing down on the cover slide it toward the front of the chassis 3 Lift the cover up and off of the chassis Figure 7 Removing the Front Access Cover ...

Page 41: ...e it toward the rear of the chassis until the cover tabs fully engage the chassis slots 3 Attach the cover to the chassis with the three screws removed earlier Accessing the System Boards This section includes instructions for the following Removing and installing the access cover to the system boards Removing and installing the memory board Removing and installing the processor board air baffle R...

Page 42: ...the end of the cover where the screws are located and remove the cover Figure 8 Removing the Access Cover to the System Boards Installing the Access Cover to the System Boards To install the access cover 1 Orient the access cover with the captive screws toward the front of the server 2 Insert the tabs on the rear of the cover into the slots at the rear of the chassis 3 Press down gently and tighte...

Page 43: ...the bracket on the top edge of the memory board and pull straight up until the board disengages from the connector on the processor board Figure 9 2 Lift the memory board out of the chassis Figure 9 Removing the Memory Board Installing and Removing Components 35 ...

Page 44: ... top edge of the memory board insert the board into the guides at both ends of the electronics bay 2 Align the memory board with the connector on the processor board and press down on the bracket until the board is fully inserted into the connector Figure 10 Installing the Memory Board ...

Page 45: ...re 11 A and B 2 At the end of the air baffle closest to the rear of the chassis press the two tabs toward each other Figure 11 D and raise the end rotating the baffle about 30 3 Disengage the air baffle at the front of the electronics bay and remove the baffle from the chassis A Power receptacle screw C Air baffle B Dual power receptacle D Release tabs on air baffle Figure 11 Removing the Processo...

Page 46: ...r baffle into the slot in the chassis Holding the baffle at an angle of about 30 will allow the tab to engage correctly 3 Holding the power receptacle and attached cords clear rotate the rear end of the baffle down Adjust the position of the baffle until it moves into place and the two tabs are engaged Do not force it down 4 Move the power receptacle into place and attach the receptacle using the ...

Page 47: ...cessor board 1 Rotate the handles on the processor board until they are fully open Figure 13 2 Using the handles tilt the processor board up and remove it from the chassis Figure 13 Removing the Processor Board Installing and Removing Components 39 ...

Page 48: ...o the slots on the baseboard bracket Figure 14 2 With the handles in the open position lower the processor board until it rests on the baseboard bracket 3 Close and press down on the handles until the processor board is fully engaged with the sockets on the baseboard Figure 14 Installing the Processor Board ...

Page 49: ...ase one end of the curtain from the front retention mechanism Lift the free end high enough to clear the chassis b From outside of the rear of the chassis push down on the other end of the curtain and pull the free end out of the chassis 7 Label and remove all internal cables attached to connectors on the board For a diagram showing labeled connectors see Figure 61 on page 108 Remove all cables fr...

Page 50: ... screws the plastic overlay and the two processor board mounting brackets that attach the baseboard to the electronics bay Figure 16 A Figure 16 Baseboard Mounting 11 Lifting the board slightly slide the baseboard toward the front of the chassis until the I O ports clear the chassis 12 At one side of the chassis the board is inserted into slots in a foam panel Figure 16 B Lift up on the opposite e...

Page 51: ...lay covering the PCI area of the board as follows a At the side of the electronics bay where the edge of the baseboard is inserted into the foam place the two slots in the overlay over the hooked tabs Figure 15 C on page 41 b Slide the overlay toward the rear of the chassis to hook the tabs in the slots c Carefully fit the overlay around the baseboard connectors and down against the board d Tighte...

Page 52: ...fter the format confirmation screen Press the Enter key to perform backup processing Screen image Offline Maintenance Utility Edit Display HW Logs Edit Display SW Logs Edit Display HW Event Logs Display BIOS Setup Information Display System Information Manage System Information Set Remote Maintenance Information Help Exit Manage System Information Save Menu for Maintenance Persons Exit ...

Page 53: ...gs Edit Display HW Event Logs Display BIOS Setup Information Display System Information Manage System Information Set Remote Maintenance Information Help Exit Manage System Information Save Menu for Maintenance Persons Exit 7 Do not care about a notice displayed and press the Enter key The system asks you to enter the password Enter the password as shown below Password CENVRAM 8 Select restoration...

Page 54: ...own in the column Setup is restored Exit ESC 10 Press the Enter key when the following confirmation screen appears After that the NVRAM information is loaded from the floppy disk Restore at replacement of the mother board The restore processing is in progress Wait until the processing is completed Execute Enter Cancel ESC 11 The screen displays restoration results as shown below The following is a...

Page 55: ... active select Menu for Maintenance Persons from the menu Screen image Offline Maintenance Utility Offline Maintenance Utility Manage System Information Execute the Offline Maintenance Utility Set Remote Maintenance Information Return to the Custom Setup Menu Manage System Information Save Menu for Maintenance Persons Exit 17 Do not care about a notice displayed and press the Enter key The system ...

Page 56: ... selected device The following must be changed FR Number Serial Number Cabinet information Model Cabinet type Cabinet model number Cabinet ID Cabinet attribute 140Rb 4 01 243 530410 001 06 22 Return to the screen in step 6 move the cursor to Update and press the Enter key When the confirmation screen as shown below appears press the Enter key again Update Product Cabinet Information Do you want to...

Page 57: ...cautions at the beginning of this document NOTE You must install a processor in processor socket 1 When installing multiple processors populate the processor sockets in the order shown in Figure 17 Figure 17 Correct Order for Populating Processor Sockets CAUTION If you are not using processor sockets 3 and 4 leave the foam block in place The block is required for proper airflow for cooling the pro...

Page 58: ...n the corner of the processor aligns with the triangle on the corner of the socket Figure 19 4 Aligning the pins of the processor with the socket insert the processor into the socket The processor should drop into the socket without requiring any force 5 Lower the locking bar completely Figure 19 Installing Processors ...

Page 59: ...a Place the heat sink clip on the center tab of the retention module and slide the clip to the right to engage the center tab b Snap one end of the clip down over the corresponding tab on the retention module c Snap the remaining end of the clip down over the corresponding tab A Heat sink C Retention module B Socket and processor D Heat sink retention clips Figure 20 Installing the Heat Sink Insta...

Page 60: ...ip clears the bottom edge of the tab on the retention module and rotate the tool until the end of the clip is free of the tab c Using the clip extraction tool release the other end of the clip d Slide the clip to the left to disengage it from the center tab on the retention module and remove the clip 3 Move the Heat sink from left to right to remove Figure 22 it DO NOT PULL UP STRAIGHT 4 Raise the...

Page 61: ...ll banks completely Partially filled banks are ignored by the system Use only approved DIMMs listed on the NEC customer support Web site IMPORTANT Install four additional DIMMs for each group because the server uses interleaved memory If DIMMs of different specifications are installed in a group the server does not operate normally DIMM specification is shown on the label attached to the DIMM as f...

Page 62: ... end of the DIMM socket on the memory board Figure 23 A 4 Orient the DIMM so that the notch in the bottom edge of the DIMM aligns with the keyed socket on the memory board 5 Insert the bottom edge of the DIMM into the socket and press down firmly on the DIMM until it seats correctly The plastic ejector levers should snap into place when the DIMM is seated 6 Make sure that the plastic ejector lever...

Page 63: ...t to remove and gently push down on the plastic ejector levers Figure 24 A to eject the DIMM from its socket 3 Hold the DIMM only by its edges being careful not to touch its components or gold edge connectors Carefully lift it away from the socket and store it in an antistatic package Figure 24 Removing DIMMs Installing and Removing Components 55 ...

Page 64: ... the drive bays and gives instructions for using the drive carriers to install and remove drives Checking a Hot Swap SCSI Drive Status Indicator Each hot swap SCSI drive slot has an LED that indicates drive status Figure 25 To view the LEDs open the front bezel B A A Bezel B LED status indicators Figure 25 Hot Swap SCSI Drive Bay and Status Indicators ...

Page 65: ...ve in a Carrier Before you can install a drive in the hot swap drive bay you must install the drive into a drive carrier To install a hot swap drive in a carrier 1 If the plastic air baffle is installed in the carrier remove the four screws that attach the air baffle to the carrier Save the air baffle in case you later remove a drive A Air Baffle C Carrier B Screw D Plastic rail Figure 26 Removing...

Page 66: ...stalling a SCSI Hard Disk Drive in a Carrier Removing a Hot swap Drive from a Carrier To remove a hot swap drive from a carrier 1 Remove the carrier and drive from the drive bay 2 Remove the four screws that secure the drive to the carrier 3 Place the drive on an antistatic surface 4 If you are going to reinstall the carrier without a drive you must first replace the air baffle in the carrier Figu...

Page 67: ... cause damage due to overheating To replace a hot swap disk drive 1 Depress the green clip at the end of the plastic carrier handle Pull the handle out to disengage the carrier handle latch from the locking slot at the top of the drive bay Figure 28 B and C A Handle C Locking slot B Latch Figure 28 Removing a Drive Carrier 2 Carefully pull on the carrier handle and slide the carrier out of the bay...

Page 68: ...and slide the carrier into the desired bay 5 Push the carrier into the drive bay until the carrier handle latch engages the locking slot in the edge of the drive bay Figure 29 C 6 Push the handle closed until it clicks into position A Handle C Locking slot B Latch Figure 29 Installing a Drive Carrier ...

Page 69: ... Power and Standby LEDs Table 7 lists the LED states and the power supply status indicated by each state Table 7 LED Power Supply Status Indicators Power LED State Status On AC power is applied and the power module is functioning properly Off Module is disabled Module is overstressed Module replacement required Standby LEDs State Status On AC power is applied to corresponding power module SB1 left...

Page 70: ...ure 31 Removing a Power Supply Module 2 Loosen the captive screw that retains the power supply module CAUTION To avoid damaging the module do not tilt or twist the power supply module as you pull it from the power supply bay The module disengaging from its connector causes the initial resistance you will feel Use even steady force to remove the supply 3 While pressing down on the locking tab grasp...

Page 71: ...e CAUTION The module engaging its connector causes the resistance To avoid damaging the module do not tilt or twist the power supply module as you push it into the connector 4 Push the module into the bay until the locking tab snaps into place The green LED on the power supply module should be illuminated 5 Tighten the captive screw that retains the power supply module 6 Install the bezel Installi...

Page 72: ...ave a slot cover installed An open expansion slot reduces the cooling and EMI integrity of the server and can affect performance and cause damage due to overheating Operating System Support for Hot Plug Add In Boards Only Windows 2000 supports hot plugging PCI add in boards Windows NT4 0 does not support Operating system support is provided by a driver that you must install when setting up your se...

Page 73: ...ug Add In Board A bank of LED indicators on the back panel of the electronics bay indicates the status of the hot plug PCI add in boards Figure 33 A Status LED indicators Figure 33 Status Indicators for Hot Plug PCI Add In Boards Table 8 lists the LED states and the hot plug PCI status indicated by each state Table 8 LED Hot Plug PCI Status Indicators Power LED State Status Green Power to slot Amb...

Page 74: ... in board from its protective wrapper Be careful not to touch the components or gold edge connectors Place the add in board with the component side up on an antistatic surface b Record the serial number of the add in board in your equipment log c Set jumpers or switches according to the manufacturer s instructions A Latch rear retention mechanism B Latch front retention mechanism Figure 34 Install...

Page 75: ... the slot should now be flashing 3 Disconnect any cables attached to the board you are removing A Latch rear retention mechanism B Latch front retention mechanism Figure 35 Removing a Hot Plug PCI Add In Board 4 Release the latches on the front and rear retention mechanisms Figure 35 A and B 5 Grasp the board at both corners pull it out of the slot connector and carefully slide it out of the reten...

Page 76: ...ation a Remove the add in board from its protective wrapper Be careful to not touch the components or gold edge connectors Place the board with the component side up on an antistatic surface b Record the serial number of the new add in board in your equipment log c Set jumpers or switches according to the manufacturer instructions 6 Open the latches on the front and rear retention mechanisms Figur...

Page 77: ...from the power source or wall outlets 2 Turn off all peripheral devices connected to the server system 3 Remove the rear access cover page 31 and the system board access cover page 34 4 Release the latches on the front and rear retention mechanisms 5 Grasp the board by the top edge or corners carefully pull it out of the connector and slide it free of the retention bracket 6 If you are installing ...

Page 78: ...er system and can cause overheating and damage to system components Checking a Fan Status Indicator A fan status indicator is adjacent to each fan module Figure 37 The indicators are triangular in shape and point to their respective modules When a fan is not functioning normally the indicator is illuminated otherwise the indicator is not illuminated A fan failure is also indicated by the general s...

Page 79: ...ve a fan 1 Remove the rear access cover page 31 2 Grasp the fan module and pull it straight out of the fan assembly A Airflow direction indicator Figure 38 Removing and Installing a Fan Module Installing and Removing Components 71 ...

Page 80: ...he server settings stored in CMOS RAM in the RTC for example the date and time might be incorrect For a list of approved replacement batteries contact your customer service representative or dealer WARNING Danger of explosion if battery is incorrectly replaced Replace with only the same or equivalent type recommended by the manufacturer Dispose of used batteries according to the manufacturer s ins...

Page 81: ...rocessor board page 39 5 Slide the battery in the direction shown in Figure 39 allowing the battery to pop up 6 Remove the battery from its socket Figure 39 Replacing the Backup Battery 7 Dispose of the battery according to local ordinance 8 Remove the new lithium battery from its package 9 Being careful to observe the correct polarity lay the battery in the socket inserting one edge of the batter...

Page 82: ...assis 5 Grasp the end of the board closest to the side of the chassis and pull to disengage the board from the standoff 6 Rotate the free end of the board out until the USB and serial ports clear the chassis disengage the other end of the board from the slot in the chassis and lift the board clear of the chassis A Front panel board cable C Snap top standoff B USB and serial port cables D Retaining...

Page 83: ...IDE controller and a cable that supports two devices One of the two connectors on the cable is already used for the CD ROM drive The CD ROM device is configured for Cable Select CS and is at the end of the cable this defines the CD ROM as the IDE master If you install a second IDE device and it is jumpered for Cable Select connect the device on the middle IDE connector to configure the device as I...

Page 84: ... and screws 6 Remove the new drive from its protective wrapper and place it on an antistatic surface 7 Record the new drive model and serial numbers in your equipment log 8 Set any jumpers or switches on the new drive according to the drive manufacturer s instructions 9 Attach a slide rail to each side of the drive using two mounting screws A Data cable C Slide rails B Power cable Figure 41 Removi...

Page 85: ...MI integrity and cooling When you install a drive save the filler panel and EMI shield to reinstall if you should later remove the drive and not reinstall one in the same bay Removing a Device from the Media Bay To remove a device from the media bay 1 Turn off power to the server and unplug the AC power cords from the power source 2 Remove the bezel and the front access cover from the chassis page...

Page 86: ...from the power source 2 Remove the bezel and the front access cover pages 30 and 32 3 Remove the fan assembly page 81 4 Slide the drive into the bay Install the screw that attaches the drive to the bay Figure 42 C above 5 Connect the power and signal cables to the drive Figure 42 A and B above 6 Install the fan assembly front access cover and bezel 7 Run BIOS Setup to specify that the device is in...

Page 87: ... and disconnect the power cables that go to the power supply bay 7 Remove the front chassis bracket a Disconnect the cables from the front panel board b Remove the four screws attaching the bracket to the chassis Figure 43 G c Slide the bracket toward the front of the chassis d Lift the bracket up and clear of the chassis A Locking tab E Power LED power supply module B Standby LEDs F Handle power ...

Page 88: ... center of the underside of the bracket with slots in the top of the peripheral bay and lower the bracket onto the chassis b Slide the bracket toward the rear of the chassis until its front is flush with the chassis front c Connect the cables to the front panel board d Install the four screws attaching the bracket to the chassis 17 At the baseboard connect the power cables that go to the power sup...

Page 89: ... 31 3 Remove all fan modules from the fan assembly 4 Remove the two screws that attach the fan assembly to the chassis A Screw B Power and data connectors Figure 44 Removing the Fan Assembly 5 Lift the fan assembly straight up until the cable connectors at the bottom are accessible 6 Remove the cables and lift the fan assembly clear of the chassis Installing and Removing Components 81 ...

Page 90: ... Screws 2 attaching fan base D Fan carrier board B Upper fan assembly E Screws 4 attaching fan carrier board C Fan assembly base Figure 45 Replacing the Fan Board 1 Remove the two screws attaching the base to the fan assembly Figure 45 A 2 Rotate the base down and remove it from the fan assembly 3 Remove the four screws securing the fan board to the base 4 Lift up on the board to free it from the ...

Page 91: ...ect the cables from the back of the drive bay 6 While exerting forward pressure on the bay lip use a flat head screwdriver to unlock the right hand black tab by pushing it toward the center of the bay Maintaining forward pressure on the bay helps keep the tab from returning to its locked position 7 Repeat step 6 for the left hand locking tab A Black locking tab left hand side of bay is a mirror im...

Page 92: ...power to the server Hot Plug Indicator Board To replace the hot plug indicator board 1 Remove the rear access cover 2 Disconnect the ribbon cable from the end of the hot plug indicator board 3 Remove the two plastic rivets that secure the board to the electronics bay Figure 47 C 4 The end of the board where the cable attaches is inserted into a notch in the chassis Tilt out the free end of the boa...

Page 93: ... server and unplug the AC power cords from the power source 2 Remove the bezel the front access cover and the rear access cover pages 30 31 and 32 3 Remove the system board access cover the memory board and the air baffle pages 34 37 4 Remove the fan assembly page 81 5 Label and disconnect all power and data cables connected to the hot swap drive bay and the peripheral bay devices Lift the cables ...

Page 94: ...e power cable along the chassis ledge with the AC power bracket hanging down and out of the way 2 Insert the electronics bay into the rear of the server and slide it about six inches into the server chassis 3 Position the AC power bracket inside the electronics bay 4 Slide the electronics bay all of the way into the main chassis The server chassis tabs should now be engaged with the corresponding ...

Page 95: ...GNAL CBL BEND1 804 062050 5011 1 500mm Signals for CDROM master and extension devices slave E HOT PLUG PCI 28PIN CBL 0 16M 804 062719 516 1 165mm For signals of HPIB F FAN SIGN CBL 040 BB FAN 804 062929 040 1 345mm For signals of FAN BP G IPMB CBL 035 BB HDDBAY 804 062930 035 1 370mm IPMB signals for HDD cage H ICMB CBL 035 BB ICMB BD 804 062931 035 1 355mm ICMB signals I F P USB CBL 060 BB FR P B...

Page 96: ...M master and extension devices slave E HOT PLUG PCI 28PIN CBL 0 16M 804 062719 516 1 165mm For signals of HPIB F FAN SIGN CBL 040 BB FAN 804 062929 040 1 345mm For signals of FAN BP G IPMB CBL 035 BB HDDBAY 804 062930 035 1 370mm IPMB signals for HDD cage H ICMB CBL 035 BB ICMB BD 804 062931 035 1 355mm ICMB signals I F P USB CBL 060 BB FR P BD 804 062932 0601 1 595mm USB signals on Front Panel bo...

Page 97: ...r signals of Front Panel board C FDD CBL 025 BB FRP 804 062337 525 1 250mm FDD signals D 140RB 4 IDE SIGNAL CBL BEND1 804 062050 5011 1 500mm Signals for CDROM master and extension devices slave E HOT PLUG PCI 28PIN CBL 0 16M 804 062719 516 1 165mm For signals of HPIB F FAN SIGN CBL 040 BB FAN 804 062929 040 1 345mm For signals of FAN BP G IPMB CBL 035 BB HDDBAY 804 062930 035 1 370mm IPMB signals...

Page 98: ...enance performing please check and care the following points so that any internal cables do not have damages by being sandwiched with chassis drives At installation of FAN bay please take care not to bite off cables Figure 54 Caution at Maintenance ...

Page 99: ...e baseboard Are all jumper and switch settings on add in boards and peripheral devices correct To check these settings refer to the manufacturer s documentation If applicable ensure that there are no conflicts for example two add in boards sharing the same interrupt Are all DIMMs installed correctly Are all peripheral devices installed correctly Are hard disk drives properly formatted or configure...

Page 100: ...e following If you are running the software from a diskette try a new copy of the software If you are running the software from a CD ROM disk try a different disk to see if the problem occurs on all disks If you are running the software from a hard drive try running it from a diskette If the software runs correctly there might be a problem with the copy on the hard drive Reinstall the software on ...

Page 101: ...n the screen Characters on the screen appear distorted or incorrect System cooling fans do not rotate Diskette drive activity light does not light Hard drive activity light does not light CD ROM drive activity light does not light Problems with applications software The startup prompt Press F2 key if you want to run Setup does not appear on the screen The bootable CD ROM is not detected Try the so...

Page 102: ...ive video controller 2 Reboot the system for changes to take effect 3 If there are still no characters on the screen after you reboot the system and POST emits a beep code write down the beep code you hear This information is useful for your service representative 4 If you do not receive a beep code and characters do not appear a The video display monitor or video controller might have failed You ...

Page 103: ... correctly Is the diskette drive properly configured Is the diskette drive activity light always on If so the signal cable might be plugged in incorrectly If you are using the onboard diskette controller use BIOS Setup to make sure that Onboard Floppy is set to Enabled If you are using an add in diskette controller make sure that Onboard Floppy is set to Disabled If the problem persists there migh...

Page 104: ...pter and the hub or switch Some hubs and switches require a crossover cable while others require a straight through cable For more information on crossover cabling see your hub or switch documentation The Activity LED doesn t light Make sure you ve loaded the correct network drivers The network might be idle Try accessing a server The onboard network interface controller NIC stopped working when a...

Page 105: ...e installation and operation documentation for instructions on setting up and using the software Try a different copy of the software to see if the problem is with the copy you are using Make sure all cables are installed correctly If other software runs correctly on the system contact your vendor about the failing software If the problem persists contact the software vendor s customer service rep...

Page 106: ......

Page 107: ... and Gbit LAN controllers Customizable bezel Serviceability Front access to hot swap power supplies and hard disk bays Top access to hot plug PCI boards and hot swap fans Color coded throughout for serviceable items Detailed configuration labels on the system Fault indicators and system UID Unit ID light Availability Four 64 bit 100 MHz PCI X hot plug slots Up to five 1 0 inch hot swap Ultra160 di...

Page 108: ...ides access to hot swap disk drives Removing the bezel which simply pulls off provides access to hot swap power supplies The rear access cover provides access to the hot swap fans and hot plug PCI boards B C D A A Bezel C Rear access cover B Front access cover D Chassis Figure 55 EXPRESS5800 140Rb 4 Server Hot Swap Access ...

Page 109: ...wer supply bay E Fan bay B 5 25 inch peripheral bay F Electronics bay C G Hot plug PCI add in cards Media bay with 3 5 inch diskette and CD ROM H Memory board D Front control panel I Processor board air baffle Figure 56 Chassis with Bezel and Access Covers Removed Server Description 101 ...

Page 110: ...onents Figure 57 shows the electronics bay with the access cover memory board and air baffle removed A Processor board C Hot plug PCI slots B Baseboard D Non hot plug PCI slots Figure 57 Electronics Bay Internal Components ...

Page 111: ...power button Release both the reset and power buttons at the same time The system will power on and the CMOS will be reset E Power button To turn power on press the power button momentarily If the system is in sleep state pressing the power button momentarily brings the system out of the sleep state To turn power off press and hold the power button for more than four seconds This overrides ACPI mo...

Page 112: ...z PCI add in card slots Q Chassis ID LED H Available VHDCI SCSI connector from accessory kit R IEEE 1284 Enhanced Parallel Port I Available serial port B from accessory kit Figure 59 EXPRESS5800 140Rb 4 Rear Panel View Peripheral Device Bay Opening the right bezel door provides access to the peripheral bay The peripheral bay consists of two bays for removable media The configurable media bay comes...

Page 113: ...that consume up to 20 watts of power Opening the bezel door provides access to the hard drives To allow hot swapping each hard drive mounts in a hard drive carrier When a hard drive is removed from the system both the carrier and the hard drive are removed A Hard drive and carrier partially pulled out B Hard drive bay partially pulled out Figure 60 Hard Drive Bay Bezel Removed CAUTION Because all ...

Page 114: ...nditions do not exceed five minutes for hot swapping of fans or power supplies The server comes with six fans in a redundant 5 1 configuration This redundant configuration allows you to hot swap a failed fan module without interrupting normal system operation Air enters through the bezel passes through the system components and exhausts through the rear and left side of the chassis Under normal sy...

Page 115: ...r a total of 24 GB Video Integrated onboard ATI RAGE XL PCI 64 bit SVGA controller with 4 MB video RAM PCI bus Eight full length PCI slots Four 64 bit 100 MHz hot plug PCI X slots Two 64 bit 100 MHz non hot plug PCI X slots Two 32 bit 33 MHz non hot plug PCI slots Network 10 100 network interface controller Gbit network interface controller System I O PS 2 keyboard and mouse ports One VGA video po...

Page 116: ...04 BB IDE Connector P13 G Intel 82550 Ethernet controller CC SCSI LVD connectors P4 and P7 H ATI Rage XL 2D 3D graphics accelerator J Intel 82544 Ethernet controller DD Intelligent Platform Management Bus IPMB connector P12 K Video RAM VRAM 4 MB total EE Adaptec 7899 SCSI controller L Processor board connectors P21 and P22 FF Fan connector P11 M ServerWorks South Bridge Controller CSB5 GG ServerWo...

Page 117: ... be updated These jumpers are not used for routine firmware updates Use the boot block jumpers only when the instructions with a firmware update specifically say to do so When you do need to enable either of these features use one of the spares from JP4 pins 1 and 2 or JP25 pins 7 and 8 Table 12 identifies the function of each pin pair on JP3 Table 12 Boot Block Jumper Descriptions Jumper Block Pi...

Page 118: ...ess5800 140Rb 4 User s Guide JP5 1 2 FRB3 Timer Disable Disables fault resilient boot timer 3 JP6 1 2 BMC Force Update Lets a system with corrupted BMC firmware boot for an update Serial Port B Jumpers Table 14 identifies the function of each pin pair on the serial port B jumper block JP25 By default the serial port B connector is an RJ45 which has only eight pins and doesn t provide separate DCD ...

Page 119: ...r a current list of approved memory modules Onboard Video The baseboard incorporates an ATI RAGE XL PCI graphics accelerator with 4 MB of video SDRAM that supports all standard IBM VGA modes The embedded SVGA video subsystem supports Pixel resolutions up to 1600 x 1200 under 2D and 1024 x 768 under 3D CRT and LCD monitors up to 100 Hz vertical refresh rate The baseboard supports disabling of the o...

Page 120: ...P checksum off loading NIC 1 can be used as both a network interface and server management interface The 82544 controller supports the following features Direct 32 64 bit 33 66 MHz interface to the PCI bus Integrated IEEE 802 3 1000BASE T 100BASE TX and 10BASE T Integrated third generation MAC and proven IEEE 803 3ab compatible PHY Full duplex support for 10 Mbps 100 Mbps and 1000 Mpbs operation D...

Page 121: ...witch To set up an option read the instructions in the Windows NT 4 0 or NetWare 4 1x readme files NOTE Windows NT versions prior to 4 0 do not support Adapter Teaming options Adapter Teaming options require NT 4 0 with Service Pack 4 0 or later or Service Pack 3 0 and the Windows Hot Fix In Windows NT teaming options cannot be implemented on adapters that have been configured for VLANs NetWare ca...

Page 122: ...nalyzes transmit loading on each adapter and balances the rate across the adapters as needed Adapter teams configured for ALB also provide the benefits of AFT Receive rates remain at 100 Mbps or 1 Gbps depending on the primary adapter s capability To use ALB you must have two to eight server adapters installed in your server and linked to the same network switch Cisco Fast EtherChannel Fast EtherC...

Page 123: ...0 s1 s4 and s5 s0 Normal running state s1 Processor sleep state No context will be lost in this state and the processor caches will maintain coherency s4 Hibernate or Save to Disk The memory and machine state are saved to disk Pressing the power button or other wakeup event will restore the system state from the disk and resume normal operation This assumes that no hardware changes have been made ...

Page 124: ... occurs call your service representative 0220 Monitor Type Error Monitor type does not match CMOS Run SETUP Start the SETUP If the error cannot be corrected in spite of the start of SETUP contact your service representative 0230 System RAM Failed at offset System RAM error Contact your service representative 0231 Shadow RAM Failed at offset Shadow RAM error Contact your service representative 0232...

Page 125: ...loppy disk B error Not Applicable as this server does not have a Floppy Disk B 02B2 Incorrect Drive A type run SETUP The type of drive A is incorrect Start the SETUP utility to set required values again If the error persists contact your service representative to replace the system board 02D0 System Cache Error Cache disabled The cache cannot be used Contact your service representative 02D1 System...

Page 126: ...de Rebooted during BIOS boot at Post Code 0B01 Rebooted during OS boot Rebooted during OS boot 0B02 Rebooted during OS Runtime Rebooted during OS Runtime 0B1B PCI System Error PCI System Error on Bus Device Function 0B1C PCI Parity Error PCI Parity Error on Bus Device Function Contact your service representative 0B22 Processor Error Processors are installed out of order Replace the CPU 0B28 Unsupp...

Page 127: ...n all CPUs Contact your service representative to replace the CPU 0B60 DIMM group 1 has been disabled A memory error was detected in memory DIMM group 1 Memory DIMM group 1 is degraded 0B61 DIMM group 2 has been disabled A memory error was detected in memory DIMM group 2 Memory DIMM group 2 is degraded 0B62 DIMM group 3 has been disabled A memory error was detected in memory DIMM group 3 Memory DI...

Page 128: ... BMC code area 0B82 BMC core hardware failure A firmware task cannot be completed due to BMC hardware error 0B83 BMC check failure BMC 1BF or OBF check failed 0B8A BMC SEL area full BMC SEL area full 0B8B BMC progress check timeout BMC progress check timeout 0B8C BMC command access failed BMC command access failed 0B8D Could not redirect the console BMC busy Could not redirect the console BMC busy...

Page 129: ...ror cannot be corrected contact your service representative 0B95 BMC FRU device failure Access to SROM that contains the chassis information failed All the functions other than the function of accessing to SMC through IPMB can be used This is not a fatal error Turn off the power once and then on again to restart the server If the error cannot be corrected contact your service representative 0B96 B...

Page 130: ... address not acknowledged No response received from device on 1st SMBus 0BD1 1st SMBus device Error detected An error was detected while accessing the 1st SMBus 0BD2 1st SMBus timeout A timeout error occurred while accessing the 1st SMBus 0BD3 2nd SMBus device address not acknowledged No response was made while accessing the 2nd SMBus 0BD4 2nd SMBus device Error detected An error was detected whil...

Page 131: ... was detected while accessing the 5th SMBus 0BDE 5th SMBus timeout A timeout error occurred while accessing the 5th SMBus Contact your service representative to replace the board indicated in the system event log 0BE8 IPMB device address error IPMB device address not acknowledged 0BE9 I PMB device error I PMB device error detected 0BEA IPMB timeout IPMB timeout Contact your service representative ...

Page 132: ...p 1 with error is enabled 8141 DIMM Group 2 with error is enabled DIMM Group 2 with error is enabled 8142 DIMM Group 3 with error is enabled DIMM Group 3 with error is enabled Contact your service representative to replace the four DIMMs in the relevant group 8150 NVRAM cleared by jumper NVRAM cleared by jumper 8151 Password cleared byjumper Password cleared by jumper Turn OFF the power Then reset...

Page 133: ... keyboard connections If the same error still occurs call your service representative 1 3 3 1 Memory Not Detected or Incorrect DIMM Type Check if memory board and DIMMs are installed correctly Change memory DIMM s If the same error still occurs call your service representative 1 3 4 3 All Memory Group Errors Check if memory board and DIMMs are installed correctly If the same error still occurs cal...

Page 134: ...D SET 243 404831 009 243 404831 009 00 243 630023E Hot Plug Interface Board G7FJM 160 01615 000 243 404831 012 00 6865310000 140RB 4 ICM Board G7FFL 243 404831 015 243 404831 015 00 Fan distribution board G7GBK 243 404831 016 243 404831 016 00 Front panel board G7FPK 856 850222 101A 243 404831 022 00 140RB SLIM CDROM 802 710868 002 802 710868 002 140RB SLIM CDROM BOARD 856 121047 001 243 404831 03...

Page 135: ...E HDD HS CARRIER 804 062937 0401 804 062937 040 01 CA3 OPEN SENSOR CBL 040 856 082000 501C 856 082000 501 C 6873800000 140RB HC CPU DUMMY SPONGE 804 062988 135 RJ45 SERIAL CABLE 035 804 062722 053 804 062722 053 00 0 8MM PITCH EXT SCSI CBL 053 804 062989 001 804 062989 001 00 SCSI 3CONN 160M 001 802 710586 001A 802 710586 001 A SCSI ADAPTER 140HB 120RC2 6863690000 MEM 1GB M383L2828CT1 CA0 68660000...

Page 136: ...560000 HDD 18GB ST318452LC 15K FW002 6863580000 HDD 36GB ST336752LC 15K FW002 6831570000 MEMORY 64MB FOR MYLEX 352 312 01503 000 BBU FOR MYLEX ACCELERAID 352 6851030000 MEMORY 128MB FOR MYLEX 352 6829240100 ADAPTEC AHA29160 64BIT NEW LAT 1301630000 Board ADAPTEC AHA 2944UW 6849150000 EMULEX LP850 F1 FOR EXP5800 154 01504 000 INTEL 1000BASE SX ADAPT BOARD 154 01505 000 INTEL PRO 1000T SERVER ADAPTE...

Page 137: ......

Page 138: ...d information about the system Item Manufacturer Name and Model Number Serial Number Date Installed System Server Board Set Processor Speed and Cache Video Display Keyboard Mouse Diskette Drive A CD ROM Drive 5 25 inch Peripheral Drive Hard Drive 1 Hard Drive 2 Hard Drive 3 Hard Drive 4 Hard Drive 5 continued ...

Page 139: ...Equipment Log Continued Item Manufacturer Name and Model Number Serial Number Date Installed ...

Page 140: ...umn 2 Add the currents in each column Then go to the next worksheet Table 1 Power Usage Worksheet 1 Current maximum at voltage level Device 3 3 V 5 V 5 V Standby 12 V 12 V Server Board Set Primary Processor Second Processor Third Processor Fourth Processor Memory PCI slot 1 PCI slot 2 PCI slot 3 PCI slot 4 PCI slot 5 PCI slot 6 PCI slot 7 PCI slot 8 1 st 3 5 inch Hard Disk Drive 2 nd 3 5 inch Hard...

Page 141: ...age level 3 Add the total wattage for each voltage level to arrive at a total combined power usage on the power supply Table 2 Power Usage Worksheet 2 Voltage level and total current V x A W Total Watts for each voltage level 3 3 V X ______ A ________ W 5 V X ______ A ________ W 5 V X ______ A ________ W 12 V X ______ A ________ W 12 V X ______ A ________ W Total Combined Wattage ________ W ...

Page 142: ... enable jumper 109 flash memory component 108 force update jumper 110 boot sector write protecting 23 booting the server 18 hot keys 19 service partition 19 troubleshooting 91 bridge controller 108 C cabling peripheral drives 75 cautions cooling system 8 electrostatic discharge 8 fans replacing 70 peripheral drives 75 CD system resource 21 chassis access 100 chassis ID button 103 chassis ID LED 10...

Page 143: ... See hot swap or PCI add in boards hot plug indicator board HPIB connector 108 hot plug indicator board replacing 84 hot swap and hot plug LEDs fans 70 hard disk drives 56 PCI add in boards 65 104 power supply modules 61 hot swap backplane baseboard connector 108 hot swap drive bay hard drive bay description 105 installing 84 removing 83 I I O controller 108 ICMB baseboard connector 108 ICMB ports...

Page 144: ...es 75 cabling considerations 75 installing 76 media bay 77 78 removing 77 physical specifications 16 POST 18 hot keys 19 troubleshooting 92 Power button inhibiting 23 location 103 power connector baseboard 108 power consumption calculation 137 power cords 5 7 Power LED 103 power outlets 7 power requirements 16 power sources 7 power supply bay replacing 79 power supply inlet 104 power supply module...

Page 145: ...are Parts 131 specifications 99 DIMM memory 111 physical 16 power 16 processors 111 SCSI hard disk drives 105 server board set 107 site criteria 16 super I O controller 108 system board access cover 34 system management 1 system resource CD 21 T tools 29 troubleshooting 91 application software 92 97 bootable CD ROM not detected 97 CD ROM activity light does not light 96 characters distorted or inc...

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NEC Express 5800/140Rb-4, Service Manual

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