NEC Express 320Lc User Manual Download Page 144

Page: 144 / 145

Troubleshooting

6-25

PROSet

II does not start after the system is updated.

Did you reboot the system after breaking dual LAN configuration and uninstalling PROSet
II?

→

PROSet

II does not start if the system’s update was performed without rebooting after

breaking dual LAN configuration and uninstalling PROSet II. Also, system performance
may become unstable.
In such case, install PROSet II again by following the steps below:

1)  Start a command prompt.
2)  Run c:\pnpdrvrs\procomp /proset/ s from the command prompt.
3)  Reboot the system.
4)  Set dual LAN configuration.

Summary of Contents for Express 320Lc

Page 1: ...N8800 063E 064E NEC Express5800 320Lc 320Lc R User s Guide Setup 1st Edition 12 2004 856 124610 001 A ...

Page 2: ... Warranty Statement accompanying each product However actual performance of each such product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC To allow for design and sp...

Page 3: ...age to physical assets This guide uses the following three types of symbols to give indications and precautions against a danger They are defined as follows Indicates that there is a risk of a danger Each image symbolizes a particular type of danger Attention Indicates what you must not do Each image symbolizes a particular type of prohibition Prohibited actions Indicates what you must do Each ima...

Page 4: ...esight due to laser beam Indicates a risk of an injury or damage to physical assets due to a hazardous material Prohibited actions Indicates a general prohibition that is not defined herein Do not disassemble repair or modify the equipment There is a risk of an electric shock or fire Mandatory actions Unplug the server There is a risk of an electric shock or fire Indicates a general action to take...

Page 5: ... A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil numériqeu de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada CE Statement Warning This is a Class A product In residential environment this product may cause radio interference in which case the user may be required to take adequate measure...

Page 6: ...called Windows Server 2003 for short Microsoft Windows 2000 Server operating system Microsoft Windows 2000 Advanced Server operating system and Microsoft Windows 2000 Professional operating system are called Windows 2000 for short Microsoft Windows NT Server network operating system version 3 51 4 0 and Microsoft Windows NT Workstation operating system version 3 51 4 0 are called Windows NT for sh...

Page 7: ...llow the system to instantaneously isolate the failed parts to assure non stop running operation will be moved smoothly from one module to the other minimizing damage to it You can use NEC Express5800 ft series in a mission critical system where high availability is required By the use of Windows 2003 operating system it also provides outstanding openness for general purpose applications etc To ma...

Page 8: ...n system operation after you purchased the product Read the guide in order from Chapter 1 If you perform procedures according to this guide you will set up the product properly Chapter 4 describes how to install the operating system Chapter 5 describes post installation procedures Chapter 6 explains how to troubleshoot if you cannot set up the product properly Refer to System Repair on page 6 2 fo...

Page 9: ...ide in addition to the caution symbols described at the beginning IMPORTANT Important points or instructions to keep in mind when using the server or software CHECK Something you need to make sure when using the server or software TIPS Helpful information something useful to know ...

Page 10: ... Handling of Internal Devices 1 13 During Operation 1 14 Rack mount Model 1 15 Unpackaging 1 16 Accessories 1 16 Main unit 1 16 CHAPTER 2 ABOUT OPERATING SYSTEM 2 1 Installing Windows Server 2003 2 2 About OS installation 2 2 CHAPTER 3 INSTALLING SERVER 3 1 Installation 3 2 Tower Model 3 2 Installation of Rack mount Model 3 5 Connection 3 8 CHAPTER 4 WINDOWS SETUP 4 1 ft series Setup 4 2 Setup Flo...

Page 11: ...olume 4 44 Step 10 Set Network for NEC ESMPRO Agent 4 45 Step 11 Enable Boot Monitoring Function 4 47 Step 12 Set up Failure Management 4 48 Set Memory Dump Debug Information 4 48 Set Dr Watson 4 52 Install a Network Monitor 4 54 Set MTBF Type 4 55 Step 13 Back up System Information 4 57 CHAPTER 5 PROCEDURES AFTER COMPLETION OF INSTALLATION 5 1 Installing Management Utilities 5 2 NEC ESMPRO Agent ...

Page 12: ...ration 6 2 Starting up Recovery Console 6 4 Updating the System 6 9 Troubleshooting 6 20 Problems with NEC EXPRESSBUILDER 6 20 Problems with Windows Setup 6 21 Problems with NEC ESMPRO Setup 6 23 Problems with System Repair 6 24 ...

Page 13: ...apter 1 Before Using This chapter includes information necessary for proper and safe operation of the server the main unit and its accessories Go through this chapter before you start setup of the product ...

Page 14: ... Labels Warning labels are placed in certain parts of the system so that the user stays alert to possible risks Do not remove or damage these labels If some label is missing about to peel off or illegible contact your sales agent The figures below show locations of the labels on the server Tower Model Label A Label C Label E Label D Label B ...

Page 15: ...Before Using 1 3 Label D Label C Label E Label A Label B ...

Page 16: ...1 4 Before Using Rack mount Model Label C Label A Label B Label D Label E Label D Label E Label C Label B ...

Page 17: ...el A Label E 请小心不要夹住或碰伤手指设备运行时以及刚切断电源后硬盘表面温度会很高请一定注意对 CPU 模块 PCI 模块电源模块以外的部件进行维护时为防止触电请拔下所有电源线和外接线缆有的部件可能会达到高温请注意待其冷却之后再接触请一定注意不要把螺丝掉落在主机内部否则可能会引起火灾只有维护员方可对本设备进行拆卸否则可能会引起触电等事故为防止触电及火灾关于模块线缆的安装拆卸请参考操作说明书 ...

Page 18: ...1 6 Before Using PCI CPU Modules PCI Module CPU Module Label A Label A Label A Label A ...

Page 19: ...f you detect smoke odor or noise If the equipment emits smoke odor or noise immediately flip off the POWER switch unplug the cord and contact your sales agent There is a risk of a fire Do not insert a wire or metal object Do not insert a wire or metal objects into a vent or disk drive slot There is a risk of an electric shock Do not use the equipment in an unsuitable place Do not install a server ...

Page 20: ...let water or foreign objects e g pins or paper clips enter the equipment There is a risk of a fire electric shock and breakdown When such things accidentally enter the equipment immediately turn off the power and unplug the cord Contact your sales agent instead of trying to disassemble it yourself ...

Page 21: ...ed voltage and power type There is a risk of a fire or current leakage Avoid installing the equipment where you may need an extension cord If the cord that does not meet the power specifications there is a risk of overheating that could lead to a fire Do not plug too many cords in a single outlet If the rated current is exceeded there is a risk of overheating that could lead to a fire Do not plug ...

Page 22: ...to prevent damage to the cords Do not pull on the cord Do not pinch the cord Do not bend the cord Keep chemicals away from the cord Do not twist the cord Do not place any object on the cord Do not bundle several cords Do not alter modify or repair the cord Do not staple the cord Do not use any damaged cord Replace it with a new one of the same specifications For replacement procedures contact your...

Page 23: ...ve the mounted modules from the main unit and carry them separately It takes at least two people to carry it hold the equipment firmly by its bottom Do not remove and carry the equipment with modules mounted When detaching and moving the equipment from the rack remove all mounted modules from NEC Express5800 ft series and carry them separately Do not install the equipment in an unsuitable place In...

Page 24: ...t handling and connecting interface cables Do not use any damaged cable connector Do not step on the cable Do not place any object on the cable Do not use the equipment with loose cable connections Do not use or store this product in a corrosive environment Avoid the usage or storage of this product in an environment which may be exposed to corrosive gases such as those including but not limited t...

Page 25: ...disassembling replacing or recharging it yourself Disconnect the power plug before cleaning the server Make sure to power off the server and disconnect the power plug from a power outlet before cleaning or installing removing internal optional devices Touching any internal device of the server with its power cord connected to power source may cause an electric shock even if the server is off power...

Page 26: ... a risk of a fire or electric shock Keep animals away Animal s waste or hair may get inside the equipment to cause a fire or electric shock Do not place any object on top of the server The object may fall off to cause injuries damage to hardware and or a fire Do not leave the CD tray ejected Dust may get in the equipment to cause malfunction The ejected tray may also become a cause of injuries Do ...

Page 27: ... racks It may fall down to cause injuries Do not assemble parts alone It takes at least two people to mount doors and trays to a rack You may drop some parts to cause a breakage or injuries Do not pull a device out of the rack if it is unstable Before pulling out a device make sure that the rack is fixed by stabilizers or quake resistant engineering Do not leave two or more devices pulled out from...

Page 28: ...C EXPRESSBUILDER components see the attached list Be sure to fill out and mail the software registration card that is shipped with the operating system Make backup copies of included floppy disks if any Keep the original disks as the master disks use these copies in operation Improper use of an included floppy disk or CD ROM may alter your system environment If you find something unclear stop usin...

Page 29: ...Chapter 2 About Operating System This chapter gives essential information on the Windows system supported by the server and how to install it ...

Page 30: ...hes complicate setups Before performing the ft series setup contact your sales agent about the latest release of ft control software About OS installation Read the notes here carefully before installing the operating system Operating System Supported by the NEC Express5800 ft series The operating system that NEC Express5800 ft series supports is Microsoft Windows Server 2003 Enterprise Edition Wit...

Page 31: ...d with the documentation for installation However see this User s Guide for installation into this server After completing the ft series setup program make settings for failure management e g memory dump debug information setting according to Chapter 4 About Auto Installation of Utilities The ft series setup installs the following utilities automatically NEC ESMPRO Agent NEC Rapid Disk Resync RDR ...

Page 32: ...2 4 About Operating System This page is intentionally left blank ...

Page 33: ...apter 3 Installing Server This chapter describes requirements for using the product properly and safely the setup procedures to make NEC Express5800 ft series ready for use and how to connect peripherals ...

Page 34: ...plied power cord UPS to prevent momentary voltage drop due to power failure or lightning Optional UPS is recommended for best use of features of NEC Express5800 ft series Close enough to connect the mouse and the display Floor or a level and robust desk or table Clean and tidy room Location with an open space of 1m or more on the front side 50 cm or more on the rear side and 15cm or more on the ri...

Page 35: ...communications antenna power transmission wire and electromagnetic crane If unavoidable contact your sales agent to request proper shield construction Place where the power cord of the server must be connected to an AC outlet that shares the outlet of another device with large power consumption Place that is close to some equipment that causes power noises e g sparks caused by power on off using a...

Page 36: ...T Follow the procedures below to install the CPU and PCI modules Note the following before installing them Ensure the main cabinet is immobilized Place removed modules to the side of the main cabinet Do not place modules on top of the main cabinet Be sure to hold the modules tightly and then mount them slowly and carefully If you cannot install modules smoothly remove them and try again Install th...

Page 37: ...stalled in the rack only by trained maintenance personnel It is recommended to use the server in a room where temperature can be kept between 15 and 25ºC Wall outlet within the reach of supplied power cord 100V 120 V or 200V 240 V parallel bi polar power outlet with grounding Space 40 cm or more on top 1 m or more on the front and rear and 60 cm or more on the right and left Room that can maintain...

Page 38: ...r may malfunction Place where you cannot pull out the components fully Place that cannot sustain the total weight of the rack system Place where you cannot mount stabilizers or where you cannot perform installation without quake resistant engineering Place whose floor is uneven or inclined Place where temperatures change widely near a heater air conditioner or refrigerator Place that is subject to...

Page 39: ...e increase inside the rack and airflow If you install several components or the ventilation isn t good inside the rack the internal temperature may increase due to heat emitted from the components When the operating temperatures of NEC Express5800 ft series 10 to 35 C are exceeded there is a risk of malfunction You must take adequate precautions and measures for airflow inside the rack as well as ...

Page 40: ... use the equipment safely There is a risk of a burn personal injury or damage to physical assets For details see Notes for Safe Handling in Chapter 1 Do not plug the power cord in a nonconforming outlet Do not plug too many cords in a single outlet Do not plug the cord insecurely Do not use nonconforming power cords IMPORTANT Power off the server before connecting peripheral devices with the excep...

Page 41: ...e it on the main unit IMPORTANT Connection of optional devices In the case of standard configuration you need to complete setup of the operating system before mounting optional PCI cards or hard disks that you purchased separately If N8803 031F is mounted be sure to connect cables to the FC array unit before going on to the next step Display To a 1000Mbps network To a 100Mbps network To a SCSI bac...

Page 42: ...tlet with parallel double pole grounds provided or to an uninterruptible power supply UPS To use the functions of the server you should connect the server to the UPS IMPORTANT Be sure to use both of the power cords to make the server fault tolerant If both PCI modules are mounted the one you plug in first will become the primary module The AC inlet B is used for Group 1 the AC inlet A is for Group...

Page 43: ...called OUTPUT1 and OUTPUT2 For constant power supply connect the power cords to a UN SWITCH OUT outlet Connect the modem that is in service for 24 hours to this outlet When the power cords from the server are connected to a UPS change the BIOS setup of the server to link with power supply from the UPS Select AC LINK from System Hardware on the BIOS setup utility and change parameters See the separ...

Page 44: ...3 12 Installing Server This page is intentionally left blank ...

Page 45: ...Chapter 4 Windows Setup This chapter describes procedures for configuring boot monitoring function setup installing Windows setting dual LAN configuration setting dual disk configuration and so on ...

Page 46: ...eries setup is the install program for the NEC Express5800 ft series The ft series setup helps you to install Windows Server 2003 You can use the ft series setup for reinstalling Windows Server 2003 to your server as well IMPORTANT Using the ft series setup will format your system disk The NEC EXPRESSBUILDER CD ROM that comes with your server is used to run the ft series setup program You will als...

Page 47: ...ate Software P 4 43 Step 6 Set Dual Disk Configuration P 4 34 Step 5 Set Dual LAN Configuration P 4 31 Agree to the terms of software license Enter user name and company name Windows Setup Wizard starts Enter the product ID of Windows Server 2003 Unnecessary when OS s Backup CD ROM is used Insert Windows Server 2003 Enterprise Edition CD ROM in the CD ROM drive Specify the size of the partition fo...

Page 48: ...version of software programs at the time of shipment Microsoft Windows Server 2003 Enterprise Edition English CD ROM NEC Express5800 ft series supports the following operating system Microsoft Windows Server 2003 Enterprise Edition Without SP English IMPORTANT You cannot use the OS media which service pack is applied If OS media which service pack is applied is used applying service pack or Micros...

Page 49: ... correct debug information memory dump may not be collected The maximum paging file size is 4095MB in a partition If 1 5 times the size of mounted memory is larger than 4095MB set the size at 4095MB If the size of mounted memory is larger than 2GB the maximum size of dump file is 2048MB 12MB TIPS The mounted memory size means the total of memory installed on a single CPU module For example if memo...

Page 50: ... Initializing hard disk drives which had been mirrored by Disk Management Use the fdisk command to format hard disk drives 1 Create a ROM DOS startup disk For creating a ROM DOS startup disk see NEC EXPRESSBUILDER NEC EXPRESSBUILDER Top Menu Tools ROM DOS Startup FD in the separate volume of User s Guide 2 Insert only the hard disks to initialize into the slots IMPORTANT When initializing a hard d...

Page 51: ...Setup 4 7 11 When restarting process starts remove the ROM DOS startup disk from the floppy disk drive and power off Initialization of hard disks is completed Start the preparation of NEC Express5800 ft series ...

Page 52: ...l LAN cables Remove optional SCSI devices such as a tape device from the internal SCSI connector IMPORTANT Do not mount any hard disk into any slots of any modules other than the specified slots If multiple hard disks are inserted the hard disk to install OS cannot be determined 2 Make the PCI module for Group1 primary The location of the parts required for operations and check are shown below BMC...

Page 53: ... LED is red and blinking start the ft series setup after the LED is turned off Otherwise the setup may not be done properly Preparation is now completed Start the ft series setup When the AC power is on The power cords are plugged to the wall outlet and the main unit s power is off 1 Check the LED of the PCI module s POWER switch If the PCI module for Group1 s POWER switch is lit PCI module for Gr...

Page 54: ...er cord of the AC inlet A for Group2 4 Check that the POWER switch of the PCI module for Group1 is turned on 5 Connect the power cord of the AC inlet A for Group2 6 Make sure that two BMC Status LED for PCI modules for Group 1 for Group 2 are turned off IMPORTANT If the BMC Status LED is red and blinking start the ft series setup after the LED is turned off Otherwise the setup may not be done prop...

Page 55: ...ful BIOS may repeat Windows setup in an invalid manner In this case you will need to restart the setup procedures from the beginning TIPS For details of operations for BIOS Setup Utility and parameters see the separate volume of User s Guide Procedure for Changing BIOS settings 1 Turn on the display and the peripheral equipment connected to the NEC Express5800 ft series CHECK If the power cords ar...

Page 56: ...PCI modules are off and then press the power switch After a while the NEC logo will appear on the screen While the NEC logo is displayed on the screen NEC Express5800 ft series is performing a power on self test POST to check itself For details see the separate volume of User s Guide Upon the completion of POST Windows will start CHECK If the server finds errors during POST it will interrupt POST ...

Page 57: ...UP or Press F2 to enter SETUP or Press F12 to Network on the display screen press F2 The BIOS Setup Utility SETUP starts and the Main menu is displayed on the screen Example 5 Move the cursor onto Advanced and select Advanced The Advanced menu will be displayed ...

Page 58: ...Enter The Monitoring Configuration submenu appears 7 Move the cursor onto Boot Monitoring and press Enter Parameters will be displayed 8 Among the parameters choose Disabled and press Enter The current display of the configuration for Boot Monitoring will be changed to Disabled ...

Page 59: ...will appear 11 Select Yes and press Enter After the configuration data is saved and SETUP is terminated the system is rebooted This is the end of steps for switching boot monitoring function TIPS When reinstalling the OS power off this equipment to prepare for reinstallation Then referring to page 2 2 Installing Windows Server 2003 and continue the setup ...

Page 60: ...drive of the server IMPORTANT For ft series setup insert the CD ROM into the PCI module for Group1 s CD ROM drive 3 When having inserted the CD ROM correctly reset the system press Ctrl Alt and Delete together or turn the power off and then turn it on to restart the NEC Express5800 ft series The system starts through the CD ROM and NEC EXPRESSBUILDER is activated 4 Click Setup 5 When the following...

Page 61: ... be inserted If there is more than one Hard Disk Drive inserted in the active PCI module please abort the installation process power down the system and remove all Hard Disk Drives except for the Hard Disk Drive inserted into slot 1 of the active PCI module Caution If you continue installing with multiple Hard Disk Drives inserted the installation process may not be able to properly determine the ...

Page 62: ...r your Express5800 ft series server Note This process will reboot the system Please leave the CD in the CD ROM drive Note Boot Monitoring must be disabled before beginning the Windows Server 2003 installation BIOS Setup Advanced Monitoring Configuration menu Warning Back up any data on the system drive to be saved before proceeding Do you want to continue the installation Y N User input will be re...

Page 63: ...em will be started up from the Installing required software Formatting drive FORMAT v7 10 Revision4 11 1364 Copyright c 1989 2002 Datalight Inc Formatting 3 07G XX percent complete Copyright c 1989 2002 Datalight Inc Formatting 3 07G 100 percent complete Writing out file allocation table Complete Calculating free space this may take several minutes Complete Format complete System transferred 3 068...

Page 64: ...essage for reconfirming usage of the NEC Express5800 ft series ft Update CD will appear Enter Y if the selection is correct Enter N if it is wrong Or 15 Only when the usage of the NEC Express5800 ft series ft Update CD is selected The message below will appear Insert ft Update CD into CD ROM drive and press Enter key IMPORTANT When the usage of the NEC Express5800 ft series ft Update CD is not sel...

Page 65: ...D will appear When it is correct enter Y If it is wrong enter N and press Enter IMPORTANT This message will not appear when the OS s Backup CD ROM is used 21 The message for inputting the size of the partition to install the OS will appear Enter the partition size and press Enter IMPORTANT Refer to Size of the Partition to be Created on page 4 5 and be sure to specify more than the minimum require...

Page 66: ...r type N if it is wrong Enter the size of the partition to create Note 1 The minimum partition size is 3072 MByte 1GByte is 1024MByte Note 2 If a size larger the HDD capacity is specified the entire capacity of the HDD will be used Note 3 Input ALL to use the entire capacity of the HDD for the system partition Desired Size Unit MByte The desired system partition size is XXXX Are you sure Y N Insta...

Page 67: ...soft HotFix will be copied to the Hard Disk If you are using only the NEC EXPRESSBUILDER for ft series setup insert the NEC EXPRESSBUILDER to the CD ROM drive and press any key to continue the installation process If you are using the ft Update CD for ft series setup insert the ft Update CD to the CD ROM drive and press any key to continue the installation process Strike a key when ready Copying n...

Page 68: ... Wizard starts 30 The system will be automatically rebooted User intervention is not required IMPORTANT When rebooting the message Press any key to boot from CD will appear but user intervention is not required The selection of Previous Operating System C may be displayed on the OS selection screen Do not select it Doing so will display DOS prompt and the process will be stopped In such case reboo...

Page 69: ...the message Press any key to boot from CD will appear but user intervention is not required 33 The system will be automatically rebooted No user intervention is required IMPORTANT When rebooting the message Press any key to boot from CD will appear but user intervention is not required The selection of Previous Operating System C may be displayed on the OS selection screen Do not select it Selecti...

Page 70: ...g the following screen will appear and the installation will be continued User intervention is not required The NEC Express5800 ft series software is installed automatically IMPORTANT Never terminate the above program while it is running If it is terminated by closing the window etc the installation will be stopped In such case operations on Windows will be possible but modules or PCI boards will ...

Page 71: ...ion is not required NEC Express5800 ft series clear installation Please do not perform any operations The system will restart automatically Setting ft series environment Preparation Setting Timeout for non communication time Installing IPMI Installing PROSET II Setting Stratus Log Folder Copying ft files Installing SRA_RDRBOOTCONFIG Installing mof files Installing DLL files Installing mof files In...

Page 72: ...tion Setting Timeout for non communication time Installing IPMI Installing PROSET II Setting Stratus Log Folder Copying ft files Installing SRA_RDRBOOTCONFIG Installing mof files Installing DLL files Installing mof files Installing sra files Installing RDR Setting Tool Installing NEC ESMPRO Agent Installing NEC ExpressCluster SRE Installing Express Report Service Installing BMCTOOL Setting Configu...

Page 73: ...nt and click Next If you do not agree the setup will be terminated and Windows will not be installed 41 After restarting the following message appears and the NEC Express5800 ft series setup is continued Press any key to continue the process 42 The following message will appear Follow the instruction in the screen and insert the NEC EXPRESSBUILDER CD ROM into the drive and then press any key NEC E...

Page 74: ...ORTANT At the bottom right of the screen Display Settings may be displayed In such a case change the Colors setting to Medium 16 bit or higher Display Properties Settings tab Color quality Insert NEC EXPRESSBUILDER CD ROM into the CD ROM drive Strike a key when ready Installing ft control software license Setting Server wizard on Setting ft version information NEC Express5800 ft series clear insta...

Page 75: ...onnected to a cable NEC ESMPRO Agent determines the port has an error no medium and changes the status of Ethernet board ft server PCI Module Ethernet Board on the Data Viewer to red The server status on the Operation Window also changes to red error TIPS To set dual LAN configuration log on as Administrator or a member of the group Administrators 1 Display the Intel R PROSet II dialog box 2 Start...

Page 76: ... added to the team 5 Select Stratus emb 82559 10 100 Enet Adapter 2 from Network Component Tree in the same manner as for 4 The pop up menu appears Select Team 1 Adaptive Fault Tolerance Mode from Add to Team and add the adapters IMPORTANT Do not set Preferred Primary or Preferred Secondary to each adapter 6 Make settings of dual configuration for Stratus emb 82544GC Copper Gigabit Adapter 1000Bas...

Page 77: ...er dialog box Do not disable the virtual adapters If you disable and enable them again the system may become unstable and you may need to restart it Set IP address for Virtual Adapter after setting dual configuration Do not specify IP address for 100Base Adapter or 1000Base Adapter For dual configuration use a hub For AFT function use a repeater hub or a switching hub For ALB function use a switch...

Page 78: ...as Administrator or a member of the group Administrators Make sure to mirror the volumes not only when installing an operating system but also when creating partitions After upgrading the volume that contains system partition to dynamic disk set the hard disk for mirroring to the slot Do not set the hard disk to the slot before upgrading Set the mirroring for the hard disk with the same target ID ...

Page 79: ... file systems are in use at the time of upgrade they will be dismounted so that the upgrade can continue 5 After the system has restarted display Disk Management again and set the hard disks for creating mirror volume IMPORTANT When the hard disk status is Not Initialized right click that hard disk and initialize it If Foreign is displayed perform Convert to Basic Disk and then perform Convert to ...

Page 80: ...nserted HDD in the window which appears and click Add Mirror to continue with the mirroring process IMPORTANT When you click Add Mirror the Logical Disk Manager dialog box will appear but this is not an error Click OK If you restart the system while creating mirror mirroring will not be completed Do not reboot the system until the mirroring process is completed TIPS Creating mirror takes about 37 ...

Page 81: ...Confirm that the mirroring of the HDD has been started in the disk manager 10 When the Resynching shown in 9 changes to Healthy disk mirroring has completed Continue the operation by following the instructions on the screen ...

Page 82: ... process Corresponding slots Virtual disk names in RDR Utility PCI module Group1 Slot1 PCI module Group2 Slot1 PCI module Group1 Slot2 PCI module Group2 Slot2 PCI module Group1 Slot3 PCI module Group2 Slot3 RDR Virtual Disk 1 RDR Virtual Disk 2 RDR Virtual Disk 3 IMPORTANT To perform this procedure you need to log on as Administrator or a member of the group Administrators RDR can be set only to t...

Page 83: ...vailable 4 Press any key on the command prompt to close the window Setting dual disk configuration 1 From Start select All Programs then RDR and click RDR Utility to start RDR Utility 2 From the tree on the left on the RDR Utility right click a disk where the system is installed Slot1 of PCI module Group1 and click Add RDR Virtual Disk TIPS In RDR Utility names of PCI modules correspond as below P...

Page 84: ...struction to restart the system 4 The following pop up appears and the system will be restarted in two minutes 5 After the system is restarted mount a disk to set dual disk configuration in Slot 1 of the PCI module Group 2 IMPORTANT Mount a new or physically formatted disk which has the same capacity as the mirrored disk disk in Slot1 of PCI module Group1 About formatting disks physically see Syst...

Page 85: ...synchronization will be performed automatically Therefore this operation is not required Go to 7 and check the duplication status TIPS The display of the disk to which RDR is set on the left tree changes like the following Disk Harddisk0 Disk Harddisk0 LUNx PLEXx If the mounted disk is not displayed on RDR Utility click Action A then Refresh R from the menu or press F5 to update the display ...

Page 86: ...hanges to 0 percent 25 percent 50 percent then 75 percent Because the display of RDR Utility is not updated automatically select Action A Refresh R or press F5 in order to update the display and check the status If you restart the system during duplication the process will not complete Do not restart the system until the process of duplication completes 8 When the status of RDR Virtual Disk change...

Page 87: ... n n update module Although NEC ESMPRO Agent is automatically installed at the ft series setup the latest module is not applied You need to apply an update module separately from the NEC Express5800 ft series ft Update CD Step 8 Connect and Configure Options When there are option PCI boards or peripheral devices to connect to the main unit power off the main unit Then for connecting them follow th...

Page 88: ...orting the RDR function mirror built in disks by disk by the RDR function You do not need to mirror the disks by volume For mirroring using the RDR function see Setting Dual Disk Configuration by the RDR Rapid Disk Resync function in Step 6 Set Dual Disk Configuration page 4 38 Volumes can be created after the system operation is started To create a volume see Hard Disk Configurations that can be ...

Page 89: ...in Trap destinations After entering the IP address of the NEC ESMPRO Manager machine of the send destination in the Host name IP or IPX address box click the Add button IMPORTANT If the IP address or host name of the remote NEC ESMPRO Manager specified as the trap send destination in the setup of the manager report TCP IP the message warning the duplication appears The specification of the same NE...

Page 90: ...ate the network setup IMPORTANT If the SNMP Service is added after adaptation of the service pack in installation of OS adapt the service pack again If not the SNMP Service may not operate correctly This then disables NEC ESMPRO Agent to be operated The SNMP Service is required for operating NEC ESMPRO Agent If the SNMP Service is deleted after the installation of NEC ESMPRO Agent install the SNMP...

Page 91: ...nable Boot Monitoring Function Enable the Boot Monitoring setting which has been disabled in Step 3 Disable Boot Monitoring Function page 4 11 See Step 3 Disable Boot Monitoring Function page 4 11 and change the setting to Enabled ...

Page 92: ...ustomers should make settings of memory dump only Sometimes a message indicating a shortage of virtual memory appears at the system startup when a failure has occurred after making settings described here and you have restarted the system to save the memory dump Continue the startup If you restart the system you may not be able to collect the memory dump accurately Take the following steps to set ...

Page 93: ...mp should be specified for writing debug information However if the mounted memory size is over 2GB specify Kernel Memory Dump you cannot specify Complete memory dump Specify a drive which has a free space of the size of memory in the NEC Express5800 ft series 12MB or more If the memory will be expanded to larger than 2 GB change Write Debugging Information to Kernel Memory Dump before expanding t...

Page 94: ...4 50 Windows Setup 5 Click Settings in the Performance box The Performance Options window appears 6 Click the Advanced tab on the Performance Options window 7 Click Change in the Virtual memory box ...

Page 95: ...ial Size of the paging file accurate debug information memory dump may not be collected For the Recommended value see Size of the Partition to be Created page 4 5 To be prepared for failure it is recommended to press the dump button to see if the memory dump can be collected in normally beforehand If the memory has been expanded re set the paging file according to the memory size 9 Click OK A mess...

Page 96: ...1 Click Run from Start 2 Enter drwtsn32 exe in the Open box and click OK The Dr Watson for Windows dialog box appears 3 Specify where you want to save diagnostic information in the Log File Path box Diagnostic information is saved under the file name DRWTSN32 LOG TIPS Do not specify a network path Be sure to specify a path on the local computer 4 Specify the crash dump file save destination in the...

Page 97: ... defined 4 53 5 Select the following check boxes in the Options box Dump Symbol Table Dump All Thread Contexts Append To Existing Log File Create Crash Dump File For the above functions see the online help 6 Click OK ...

Page 98: ...g box appears 3 Select the Management and Monitoring Tools check box of components If a check box is shaded the component is partly installed Clear the shaded check box and check it again 4 Click Next 5 If a message is displayed asking you to insert Windows Server 2003 Enterprise Edition follow the instructions on the screen and specify the required path Close the menu that appears by inserting th...

Page 99: ...g is Use Threshold IMPORTANT By clearing the MTBF you can forcefully enable the component which has been disabled because the MTBF value became lower than the threshold Contact your maintenance personnel if you want to enable the component forcefully If you set Always Restart for the MTBF type the module may continue restarting when a failure occurs It is recommended to set Use Threshold for the M...

Page 100: ...4 56 Windows Setup ...

Page 101: ...er is repaired Take the following steps to make a backup copy of the system information 1 Get a 3 5 inch floppy disk 2 Insert the NEC EXPRESSBUILDER CD ROM into the CD ROM drive of the server and restart the system NEC EXPRESSBUILDER is activated and NEC EXPRESSBUILDER Top Menu is displayed 3 Select Off line Maintenance Utility from Tools 4 Select Save System NVRAM ROM Data from System Information...

Page 102: ...4 58 Windows Setup This page is intentionally left blank ...

Page 103: ...er Completion of Installation This chapter describes how you install management utilities how you back up system information and setup of PCs on the network You may need to confirm these procedures while the system is running ...

Page 104: ...NEC ESMPRO Agent is automatically installed by executing the ft series setup program Click Start then All Programs and make sure that the installed utility folder exists If it has not been installed while setting up the ft series install it separately IMPORTANT Make sure that NEC ESMPRO Agent is installed because it is indispensable for continuous operation of NEC Express5800 ft series To set deta...

Page 105: ...ciated with TCP IP TCP IP Setting See the Help started from the Start menu for how to set TCP IP SNMP Service Setting To install the SNMP Service 1 Open Add Remove Programs in Control Panel 2 Click Add Remove Windows Components 3 Select Management and Monitoring Tools in the Windows component wizard and click the Details button 4 Check the check box of Simple Network Management Protocol 5 Click th...

Page 106: ...anager report TCP IP the message warning the duplication appears The specification of the same NEC ESMPRO Manager causes to be reported doubly 6 Open the Security property sheet and make settings as follows Add the community name entered in Step 4 to Accepted community names Set its authority to READ CREATE or READ WRITE Select Accept SNMP packets from any host IMPORTANT If you entered any communi...

Page 107: ... NEC ESMPRO Agent If the SNMP Service is deleted after the installation of NEC ESMPRO Agent install the SNMP Service and then reinstall NEC ESMPRO Agent Some software products provided by other vendors use the SNMP Service If the SNMP Service and NEC ESMPRO Agent are installed in the system in which such software as above is installed it may be impossible to start NEC ESMPRO Agent services If so d...

Page 108: ...he CD ROM drive TIPS The CD ROM drive may be either the drive connected to the system or any drive located on the network and connected by the LAN Manager These are collectively called CD ROM drive hereafter IMPORTANT To use a CD ROM drive on the network assign the network driver to the drive and then execute MC 1ST EXE of the drive Do not start the CD ROM drive from the network computer in Window...

Page 109: ... not to stop the installation will appear You can stop the installation by clicking on the Stop button the main menu remains displayed However the file having been setup halfway will not be deleted 5 Click the Next button TIPS If NEC ESMPRO Agent is already installed the dialog box NEC ESMPRO Agent already installed appears Clicking on the Update button and then the Next button will erase the old ...

Page 110: ... the full path including the drive name and click the Next button 8 When the installation end window appears click the OK button The installed is complete The functions of installed NEC ESMPRO Agent will be enabled after the system is restarted IMPORTANT After the installation of NEC ESMPRO Agent SNMP Service is stopped The SNMP Services will be started when the OS is restarted Even if the install...

Page 111: ...l sequentially to open Control Panel If you double click the NEC ESMPRO Agent icon in Control Panel the property dialog box will appear Modify the setting of each sheet in the dialog box to be fit to the used environment The notes on setup and the necessary information are explained in Supplement in Chapter 5 of User s Guide in the separate volume See the supplement for setup or suspicion of malfu...

Page 112: ...he Service Being Deleted dialog box Shutdown the system by using Task Manager or other operation Then uninstall NEC ESMPRO Agent after the system is started completely With use of NEC EXPRESSBUILDER 1 Make the main menu of the NEC ESMPRO setup appear by referring to the section Install in this document 2 Click NEC ESMPRO Agent The Welcome to Setup of NEC ESMPRO Agent dialog box appears 3 Click the...

Page 113: ...lled the uninstaller of the BMC configuration and that of NEC BMC FW Update Service are registered The use of these uninstallers allows the BMC configuration and NEC BMC FW Update Service to be deleted as follows 1 Start Add Remove Programs on Control Panel 2 Select NEC BMC Configuration or NEC BMC FW Update Service and click Change Remove ...

Page 114: ...lation after module replacement For the installation of NEC ESMPRO Manager and notes on the operation see the separate volume of the User s Guide NEC MWA NEC MWA is an application that enables remote management of the server this product through a management PC over the network A management PC is a computer running NEC ESMPRO Manager To establish communication between the server and the management...

Page 115: ...ith RomPilot or BMC This product has BMC IPMI1 0 and RomPilot Installation of NEC MWA Manager To manage this product using NEC MWA install NEC MWA Manager on the management PC Use the NEC EXPRESSBUILDER CD ROM to install NEC MWA Manager 1 Start up Windows TIPS For OS compatibility see MWA First Step Guide CR ROM drive mwa doc en mwa_fsg pdf 2 Insert the NEC EXPRESSBUILDER CD ROM into the CD ROM dr...

Page 116: ... the LAN protocol that may occur immediately after the NEC Express5800 ft series startup or a CPU module reinstallation dual processing Non communication time immediately after the NEC Express5800 ft series startup or module reinstallation in the system where Windows Server 2003 runs is proportional to the size of memory mounted and how much applications running use memory Because minimum non comm...

Page 117: ...Installation 5 15 Type REG_DWORD Set value 5 Windows 95 98 Me Registry key HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Services VxD MSTCP Values MaxConnectRetries Type String Set value 5 Values MaxDataRetries Type String Set value 8 ...

Page 118: ...chment to NEC Express5800 ft series A tool for checking the version is provided Confirm the version following the steps below 1 Log in the system as an authorized Administrator 2 Insert the provided NEC EXPRESSBUILDER CD ROM in the CD ROM drive Use the NEC Express5800 ft series ft Update CD if it is available 3 Run the tool installed in the CD to check the version of ft control software Tool name ...

Page 119: ...em on NEC Express5800 ft series Under a support policy for security patches and QFE on NEC Express5800 ft series security patches released by Microsoft are categorized into the following levels according to their importance IMPORTANT Patches Considered as IMPORTANT by NEC and requires immediate application Tests will be performed upon publication of new patches and the results will be informed to ...

Page 120: ...Chapter 6 Troubleshooting This chapter describes what to do when files needed to operate the OS are damaged and any trouble occurs on the product ...

Page 121: ...ress5800 ft series 3 Disable the configuration for boot monitoring function Select Advanced Monitoring Configuration Boot Monitoring and choose Disabled See Step 3 Disable Boot Monitoring Function 4 11 for details 4 Insert the NEC EXPRESSBUILDER CD ROM into the drive of the server 5 Then reset pressing Ctrl Alt Delete or power off on NEC Express5800 ft series to reboot it The system will start up ...

Page 122: ...te protect and place a label on the disk and keep it in a safe place If you have an update CD ROM NEC Express5800 ft series ft Update CD Ver n n Follow the steps below to create a Windows Server 2003 OEM DISK for NEC EXPRESSBUILDER 1 Prepare a 3 5 inch floppy disk 2 Insert the update CD ROM into the drive of a computer that runs Windows Server 2003 Windows 2000 XP NT or Windows 95 98 Me 3 From the...

Page 123: ...cons syspart c tempdrive c 4 Follow the messages that appear on the screen to continue Starting up the Recovery Console 1 Disable the configuration for boot monitoring function Select Advanced Monitoring Configuration Boot Monitoring and choose Disabled See Step 3 Disable Boot Monitoring Function 4 11 for details 2 Power on the system When starting up Recovery Console installed on the system a Sel...

Page 124: ...CD ROM IMPORTANT Press any key while the message is displayed Otherwise the system will be started up from a hard disk and Recovery Console will not be started d When the following message appears on the screen press F5 F6 quickly IMPORTANT Unless F5 F6 keys are pressed Recovery Console does not start up If the screen for selecting HAL as described in 3 does not appear reboot the system and start ...

Page 125: ...ndows Server 2003 OEM DISK for NEC EXPRESSBUILDER into the floppy disk drive and then press Enter c Specify HAL in the floppy disk and press Enter 4 When the screen to select SCSI drivers appears follow the steps below a Press the S key ...

Page 126: ...MPORTANT There are more than one SCSI drivers in Windows Server 2003 OEM DISK for NEC EXPRESSBUILDER Repeat procedures from a to c in the step 4 to select all SCSI drivers in the floppy disk shown on the screen When you start up Recovery Console installed on the system the screen becomes black for a while before the screen described in the step 6 appears The system however is running Wait that whi...

Page 127: ...he R key to boot Recovery Console IMPORTANT The message shown above does not appear when you have started up the Recovery Console installed on the system 6 Follow the messages on the screen to start up the Recovery Console IMPORTANT When you restored a damaged file using the Recovery Console update the system described in the next section If you run the system without restoring files enable the co...

Page 128: ...strative account IMPORTANT Check that the dual system is configured properly Check that STATUS LED 2 of each PCI module stays green 2 Remove duplication of LAN for both onboard and option boards IMPORTANT When dual LAN is disabled a setup of LAN will be deleted Note down the setup information 1 Display the Intel R PROSet II dialog box 2 Start up one of the following start menu modes by according t...

Page 129: ... right of this paragraph This is because one of two teamed adapters constituting dual configuration is removed Click Yes to remove the adapter from Team Remove the other adapter in the same way For on board Status emb 82559 10 100 Enet Adapter Status emb 82544GC Copper Gigabit Adapter For option board Status AA U51500 10 100 Enet Adapter 100BASE TX Status AA U57000 Fiber Gigabit Adapter 1000 BASE ...

Page 130: ...tel PROSet II dialog box close it and make a setup effective The dual LAN will be canceled 3 Uninstall Intel R PROSet II IMPORTANT Intel R PROSet II will be reinstalled at system s update described at section 5 1 Click Start Settings then Control Panel And then the Control Panel dialog box will be displayed 2 Double click the Add or Remove Programs icon on the Control Panel dialog box And then the...

Page 131: ...ialog box 6 Reboot the system IMPORTANT Be sure to reboot before updating the system If you perform the next procedure installation of PROSet II without rebooting PROSet II does not start after reboot The system may become unstable Follow the steps below to install PROSet II again if you performed system update without rebooting the system 1 Start a command prompt 2 Run c pnpdrvrs procomp proset s...

Page 132: ...C Express5800 system on the menu If you have NEC Express5800 ft series ft Update CD a After logging on to the system as a user with the Administrative account insert the UPDATE CD ROM into the drive b From Start of the taskbar select Run to run CD ROM drive WINNT DOTNET FTUPDATE VBS IMPORTANT In Run Browse Browse files with the extension VBS are not displayed Choose All Files for Files of type FTU...

Page 133: ...ox below will be displayed Click OK The system will be rebooted Eject a CD from CD ROM drive after the reboot process starts IMPORTANT If the message Windows FT Orphaning A disk that is part of a fault tolerant volume can no longer be accessed is displayed during the update process an OS stop error may occur when restarting the OS If an OS stop error occurs perform the following procedures In this...

Page 134: ...I modules for Group1 for Group2 are turned off and proceed to g While the BMC Status LED is red blinking do not perform g and the following Otherwise the BMC firmware may become damaged 7 Press the POWER switch of PCI module which is lit green Then power on the system 8 Check disk mirroring If the disk mirroring is disabled enable the mirroring again For the method to check disk mirroring see Step...

Page 135: ...ight click Choose Uninstall a 2 After the Confirm Device Removal dialog box displayed confirm the device name and then click OK 10 When the option board is connected perform the following operations for each option Use the CD ROM you used in step 5 and perform these operations a When N8804 001P1 100BASE TX Adapter is connected a 1 Execute Command Prompt a 2 Run the following command from Command P...

Page 136: ...WINNT DRIVERS QL2300 folder in the Copy manufacture s files from column and then click OK b 8 Select Qlogic QLA23xx PCI Fibre Channel Adapter on the model list and click Next b 9 A warning message tells that you are about to update a driver Click Yes to continue The driver will be installed During the processing the mouse cursor may not be moved for 10 to 20 seconds Please wait b 10 Click Finish b...

Page 137: ...s operations by mistake Problems When you performed the operations for disconnected option boards by mistake the disconnected option boards are displayed with on Device Manager The following is the screen after Device Manager is started and Device by Connection from the View menu is selected Remedies Start Device Manager and select Device by Connection from the View menu Then follow the procedures...

Page 138: ...nfigured properly Confirm STATUS LED 2 of each PCI module are illuminates in green on the front panel of the machine 13 Duplicate the LAN again for both onboard and option boards Refer to Step 5 Set Dual LAN Configuration on page 4 31 or N8804 001P1 100BASE TX Adapter N8104 84 1000BASE SX Adapter and N8104 103 1000BASE T Adapter in the separate volume of User s Guide Configure the LAN based on the...

Page 139: ...tem from the CD ROM drive first Menu to check Boot When an error occurs while the NEC EXPRESSBUILDER is in progress the following message appears After this message appears check the error and take the appropriate corrective action according to the error codes listed in the table below Message Cause and Remedy This machine is not supported This NEC EXPRESSBUILDER version is not designed for this s...

Page 140: ...rmation on installation See Step 1 Things Required for Setup p 4 4 and Step 2 Prepare for ft series Setup p 4 6 Rebooted during the setup See Step 3 Disable Boot Monitoring Function p 4 11 and set the parameter of this machine s boot monitoring function to correct value ft Update CD is not included ft Update CD is used to update ft control software it may not be shipped with the equipment Not incl...

Page 141: ...ow Although the operation on Windows will be feasible PCI boards will not be duplicated properly if you abort the installation In this case Step 1 Things Required for Setup needs to be done from the beginning Did you properly setup the duplex of HDDs PCI Module Status LED2 will not be lit in green if a setup for duplex is not performed See LEDs in the separate volume of the User s Guide for detail...

Page 142: ...ring the setup of NEC ESMPRO Agent If NEC ESMPRO Agent is already installed the NEC ESMPRO Agent already installed dialog box appears Clicking Update and then Next will erase the old agent and install the NEC ESMPRO Agent anew Start the uninstallation of NEC ESMPRO Agent after the system is started completely If NEC ESMPRO Agent is uninstalled just after the system startup the setup program may fr...

Page 143: ...the screen Start up from Windows Server 2003 CD ROM is required to start the Recovery Console from Windows Server 2003 CD ROM Press any key while the message Press any key to boot from CD is displayed on the screen You cannot start the recovery console from the CD ROM unless the any key is pressed while the message is being displayed Restart the system when it does not start from CD ROM and the me...

Page 144: ...does not start if the system s update was performed without rebooting after breaking dual LAN configuration and uninstalling PROSet II Also system performance may become unstable In such case install PROSet II again by following the steps below 1 Start a command prompt 2 Run c pnpdrvrs procomp proset s from the command prompt 3 Reboot the system 4 Set dual LAN configuration ...

Page 145: ...6 26 Troubleshooting N8800 063F 064F NEC Express5800 320Lc 320Lc R User s Guide Setup 1st Edition 12 2004 856 124610 001 A ...

Search results

Summary of Contents for Express 320Lc

Reviews:

NEC Express 320Lc, User Manual, Page: 144 / 145

Search results

Summary of Contents for Express 320Lc

Reviews: