Section 2: Customizing Features
DS1000/2000 Quick Setup Guide
Section 2: Customizing Features
◆
2-33
2
Message Center Mailbox
A Message Center Mailbox is a mailbox shared by more than one extension. Any keyset that has a Message
Center Key for the shared mailbox can:
●
Listen to the messages stored in the mailbox.
●
Transfer calls to the shared mailbox.
●
Use many other Voice Mail features previously available only at an extension’s individual mailbox.
A Message Center Mailbox helps co-workers that work together closely — such as members of the same
Pickup Group. For example, the group supervisor can send important messages to the shared Message Cen-
ter Mailbox, to which any group member can respond when time allows. Each group member’s Message
Center Key
fl
ashes when messages are waiting.
Message Center requires a uniquely programmed Message Center key. Turn to
Programmable Function
Keys
on page 2-24 for more.
Interactive Soft Key Shows New Messages
The Display and Super Display Telephone’s interactive soft keys show the number of new messages in the
user’s mailbox. For example, if a Display Telephone user has 2 new messages in their mailbox, their soft key
shows:
VM02
. If a Super Display Telephone user has 2 new messages in their mailbox, their Voice Mail soft
key shows
V-MAIL 02
.
Programming
For basic Voice Mail programming, turn to
Voice Mail Setup
on page 1-11.
Feature Quick Steps
To call your mailbox:
1.
Press
MW
or dial Voice Mail master number followed by your mailbox number.
2.
If requested by Voice Mail, enter your security code.
To leave a message in a mailbox of an unanswered extension:
1.
Press
MW
.
To activate or cancel Call Forwarding to your mailbox:
1.
Press
ICM
+ Dial
*3
.
2.
Dial Call Forwarding type: (0 = Cancel forwarding, 2 = Busy/No Answer, 4 = Immediate, 6 = No answer).
3.
Press
MW
+ Dial
2
to forward all calls or
8
to forward just trunk calls.
To Transfer your active call to a mailbox:
1.
Press
ICM
+ Dial the number of the mailbox to receive the Tr Press
MW
.
2.
Press
SPK
to hang up.
To record your active call in your mailbox:
1.
Press Voice Mail Record key or Interactive Soft Key.
2.
Press Voice Mail Record key, press line key, or hang up when you are done.
To activate Answering Machine Emulation:
1.
Press
ICM
+ Dial
*3
+ Dial
7
.
2.
Dial Answering Machine Emulation option (2 or hang up to forward all calls, 8 to forward just trunk calls).
When Answering Machine Emulation broadcasts your caller’s message, you can:
●
Do nothing to have the caller’s message automatically recorded in your mailbox,
●
Lift the handset to intercept the call and speak to your caller.
To cancel Answering Machine Emulation:
1.
Press
ICM
+ Dial
*30
+ Press
SPK
to hang up.
To check your messages:
1.
Press
MW
.
To use the Message Center
1.
Press
SPK
or lift h Press the Message Center key.
2.
If requested by Voice Mail, enter the security code for the Message Center mailbox.
