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4. Connect the Remote Support Modem

WorldMark 4380 Deskside Hardware Installation Guide

4. Connect the Remote Support Modem

IMPORTANT: Do not plug in the server before connecting peripherals.

For the server containing a Server Management Board with an internal modem, follow the
procedures below to allow remote support functionality.

For the server containing an SMB with an internal modem:

•

Run the external cable from “Comm In” to COM1 on the back of the chassis.

•

Connect your telephone line into the “Line” connector on the SMB.

Summary of Contents for WorldMark 4380

Page 1: ...B003 0181 A000 11 97 WorldMark 4380 Deskside Hardware Installation Guide...

Page 2: ...oftware programs or making any backup copies of the software programs You are not authorized to copy program files or use any backup diskette made for the purpose of data backup and recovery from seri...

Page 3: ...vices at 803 939 2082 may have updated software installation information Refer to the WorldMark 4380 Deskside Product Guide for additional information about troubleshooting error and beep codes and re...

Page 4: ...rial port cable and phone cable or a Server Management Board with internal modem serial port cable and phone cable Monitor customer provided keyboard mouse and associated cables Antistatic wrist strap...

Page 5: ...e it if necessary Make sure the supplied power cord is compatible with the AC wall outlet type in the area where the server is to be installed The wall receptacle must be terminated in grounding type...

Page 6: ...SCU Connect external peripheral devices such as a printer by following instructions included with the device Connect a parallel printer to parallel port LPT1 Connect a serial printer to serial port C...

Page 7: ...before connecting peripherals For the server containing a Server Management Board with an internal modem follow the procedures below to allow remote support functionality For the server containing an...

Page 8: ...modem 3 2 1 To install the modem 1 Connect the enclosed computer interface cable from the 9 pin COM1 port on the server to the 25 pin connector on the modem 2 Connect the modem power supply cable to t...

Page 9: ...he appropriate network connector The network connector is located in one of the 15 PCI or 4 EISA add in board slots The exact location of the network connector depends upon the type of network card yo...

Page 10: ...AC power receptacles as follows Server 200 240 Vac Modem Power Supply 110 220 Vac if applicable Monitor 110 200 Vac Plug the server modem power supply as applicable and monitor power cords into a gro...

Page 11: ...ery disconnect switch To turn on the server 1 Turn on the monitor 2 Turn on the system by pressing the power on off switch green push button switch located next to the 3 5 inch diskette drive 3 Verify...

Page 12: ...and press ENTER Select Step 6 Exit and press ENTER At the Confirm Exit message select Yes At the prompt press any key to continue 3 Press ESC until you reach the Main Menu on the Welcome to NCR Utilit...

Page 13: ...elect Run Utilities and Diagnostics to access the Diagnostic Partition 11 You are now ready to call NCR to verify the remote support function To call NCR Dial 1 800 531 2222 in the United States and C...

Page 14: ...u must answer several questions correctly to complete the installation of Windows NT Server If you do not answer these questions correctly you might have to re install the operating system Make sure y...

Page 15: ...stomer Support Bulletin Board Service 803 939 8207 or 1 800 692 8872 WWW location http www ncr com support nt systems 4300 8 htm The Customer Support BBS is also the source for fixes patches drivers s...

Page 16: ...9 Install Your Operating System 14...