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NCR RealPOS Value Touch Display
(5966 15-Inch)

Release 1.0

User Guide

B005-0000-1770
Issue D

Summary of Contents for 5966

Page 1: ...NCR RealPOS Value Touch Display 5966 15 Inch Release 1 0 User Guide B005 0000 1770 Issue D...

Page 2: ...be marketed by NCR in all parts of the world In some instances photographs are of equipment prototypes Therefore before using this document consult with your NCR representative or NCR office for infor...

Page 3: ...Cable 2 4 12 1 Inch LCD Aux Power Cable 2 4 Power Cords 2 4 Chapter 3 Hardware Installation Installing the 5966 3 1 Connector Panel Access 3 1 Mounting Options 3 2 Cable Routing 3 2 Standard Integrat...

Page 4: ...een 5 1 Installing the Driver and Utility 5 1 4 Point Calibration Procedure 5 2 9 Point Linearization Procedure 5 5 Chapter 6 Touch Screen Calibration Linux Calibration Procedures 6 1 4 Point Calibrat...

Page 5: ...udience This book is written for hardware installer service personnel system integrators and field engineers Note This document is NCR proprietary information and is not to be disclosed or reproduced...

Page 6: ......

Page 7: ...VGA Resolutions 5 Wire Resistive Touch USB Interface Video VGA Standard 15 Pin Female Integrated Stereo Speakers Power Supplied via AC Line Input or 12 DC Power Brick VGA Touch Speaker and Power Cable...

Page 8: ...he unit Also included with the unit VGA cable for video USB cable for data Power Brick is included for when USB power is not available on the host terminal Note The USB Power Cable is ordered separate...

Page 9: ...t Voltage Ranges 100 127 VAC 200 240 VAC Frequency 50 60 Hz 50 60 Hz Current A Max 0 9 0 3 Store AC Wiring Requirements The customer must provide suitable AC power for the monitor A dedicated unswitch...

Page 10: ...ndicated temperature extremes or in locations where the temperature changes beyond the restrictions Temperature Parameter Restriction Operating 0 C to 40 C 32 F to 104 F dry bulb Storage 20 C to 60 C...

Page 11: ...6 with Table Top Mount 27328 220 mm 8 7 in 400 mm 15 7 in 358 mm 14 1 in 394 mm 15 5 in 220 mm 8 7 in 180 mm 7 1 in 5966 with 5964 K032 Table Top Mount 27327 220 mm 8 7 in 400 mm 15 7 in 358 mm 14 1 i...

Page 12: ...wer 497 0428512 4 m Black 1416 C851 0040 Powered USB Power Cords 27304 1416 C325 0030 006 1009037 U S The following power cables not shown also have an IEC connection of 45 mm 006 8601011 SEV 006 8601...

Page 13: ...Limited Power Source requirements per UL1950 IEC 950 and EN 60 950 The power source must be certified by the appropriate safety agency for the country of installation Caution Use a grounding strap whe...

Page 14: ...Mount Charcoal 5964 K023 Table Top Mount Beige 5964 K030 Table Top Mount Charcoal 5964 K031 Checkstand Mount Beige 5964 K038 Checkstand Mount Charcoal 5964 K039 The additional mounts are sold as kits...

Page 15: ...Chapter 3 Hardware Installation 3 3 Standard Remote Table Top Mount 5964 K030 K031 27330 5966 w Propietary Mount 5966 w 5964 K030 K031 Mount 5964 K030 Beige 5964 K031 Charcoal...

Page 16: ...ower is not available on the host terminal Audio cable optional Connects to the Audio Connector on the 5966 and the Audio Out port on the host computer Video Cable Connections Connect the VGA Cable to...

Page 17: ...uded USB Cable to the USB connector on the 5966 and to a USB connector on the host terminal 27322 LAN 12V USB C Cash Drw Mouse Keybd VGA DVI USB Mic Line Out Speaker Parallel RS232 C RS232 D RS232 A R...

Page 18: ...wer Cord is supplied with the 5966 International cords must be ordered separately See the System Cables section on Chapter 1 27321 LAN 12V USB C Cash Drw Mouse Keybd VGA DVI USB Mic Line Out Speaker P...

Page 19: ...ith the 5966 Display Head in place of the Standard Mount shipped with the unit There are two versions 5964 K030 Beige 5964 K031 Charcoal Installation Procedures 1 Lay the 5966 face down on a flat surf...

Page 20: ...apter 3 Hardware Installation 3 Place the Vesa Adapter Plate in the recess in the back of the display 4 Install the 5964 mount using the screws included with the mount 27329 Vesa Plate 5964 K030 K031...

Page 21: ...Chapter 3 Hardware Installation 3 9 Display Controls Power Indicator The LED is green color while in the normal ON state and orange while in the Power Save mode 24316 Power Indicator...

Page 22: ...changed data is not saved in memory Select Button Used to confirm the current selection It also used for go back to the previous menu The changed data is saved in memory Navigate Up Used to scroll up...

Page 23: ...will be displayed in the main menu 2 Entering the settings Use the Adjust and Adjust buttons to select the desired setting icon and push the SELECT button to enter sub menu 3 Change the settings Afte...

Page 24: ...3 12 Chapter 3 Hardware Installation...

Page 25: ...is a combination of graphics and text The column inside the OSD menu shows input image information The column beneath the menu indicates the item selected The and keys are used to scroll through item...

Page 26: ...It is used to adjust the gain and offset of the Red Green and Blue channels on the ADC automatically H POSITION H Position is used to adjust the horizontal image position manually A slider with curren...

Page 27: ...of blue channel in ADC OSD MENU There are five items LANGUAGE OSD H POSITION OSD V POSITION OSD TIME OUT and OSD BLENDING OSD H POSITION The item OSD H Position is used to setup the OSD menu H positio...

Page 28: ...4 4 Chapter 4 OSD Adjustment...

Page 29: ...t Support Drivers and Patches Retail Support Files Retail Platform Software 5966 2 Download the Touch Driver 5966_touch_driver_4 3 6 2817 or later Installing the Driver and Utility 1 Extract the drive...

Page 30: ...e The 9 Point Linearization procedure should be performed first if either the Touch Screen Sensor or the Controller Board is replaced 1 From the Windows Start button select Settings Programs TouchKit...

Page 31: ...Chapter 5 Touch Screen Calibration Windows 5 3 3 Select 4 Points Calibration to begin calibration...

Page 32: ...all operators use the same touching techniques and can result in poor calibration on terminals that have multiple operators 5 Repeat this procedure for the other three targets 6 Select OK to continue...

Page 33: ...erformed if either the Touch Screen Sensor or the Controller Board is replaced Note On new terminals the display is pre linearized from the factory and performing the linearization procedure can resul...

Page 34: ...n the lower left hand corner of the screen and hold it until it stops blinking Note As with the Calibration Procedure for best results a stylus should be used rather than your finger 3 Repeat this pro...

Page 35: ...Linux Terminal Configurator which gets installed when you install the NLPOS Linux software For more information about the Terminal Configurator see the NCR Linux Terminal Configurator User s Guide B00...

Page 36: ...6 2 Chapter 6 Touch Screen Calibration Linux 3 Select 1 Adapter 4 Select 9 Calibrate Touch...

Page 37: ...Chapter 6 Touch Screen Calibration Linux 6 3 5 Press any key to continue...

Page 38: ...ibration Linux 4 Point Calibration Procedure Note The 25 Point Linearization procedure should be performed first if either the Touch Screen Sensor or the Controller Board is replaced 1 From the TouchK...

Page 39: ...Chapter 6 Touch Screen Calibration Linux 6 5 2 Select 4 Pts Cal to start the calibration...

Page 40: ...ues and can result in poor calibration on terminals that have multiple operators 24913 Toolkit Calibration Please Touch The Calibration Symbol ESC to Abort 4 Repeat this procedure for the other three...

Page 41: ...Chapter 6 Touch Screen Calibration Linux 6 7 8 Select OK to continue...

Page 42: ...performed if either the Touch Screen Sensor or the Controller Board is replaced Note On new terminals the display is pre linearized from the factory and performing the linearization procedure can resu...

Page 43: ...he screen and hold it until it beeps Note As with the Calibration Procedure for best results a stylus should be used rather than your finger 24913 Toolkit Calibration Please Touch The Calibration Symb...

Page 44: ...6 10 Chapter 6 Touch Screen Calibration Linux...

Page 45: ...he Wallpaper color CAN NOT be black 2 Inactive OSD menu then press knob key The Picture will auto adjust by itself After 4 seconds you can exit OSD and Shut down frame Notes If you do not like the eff...

Page 46: ...7 2 Chapter 7 Auto Config Adjustment...

Page 47: ...R Web Site http www ncr com 1 At this site select Support Drivers and Patches Retail Support Files Retail Platform Software 2 In the Peripherals section select 5966 3 Download the 5966MSRDrivers ZIP f...

Page 48: ...8 2 Chapter 8 MSR Driver...

Page 49: ...ater solution or 70 Isopropyl Alcohol 3 Gently wipe the subject area clean 4 Wipe the damp areas dry Make sure the glass and touch screen edges are completely dry before using the unit 5 Avoid getting...

Page 50: ...ng Card Wet 603 9014730 box of 50 MSR Treatment Card 497 0453056 box of 20 MSR Treatment Card The MSR Treatment Card is used to assist in protecting Magnetic Stripe Readers from Electrostatic Discharg...

Page 51: ...g Card before treating it with a MSR Treatment Card For low use retail establishments the cleaning and treatment procedures should be followed at least once per month In areas of extremely high traffi...

Page 52: ...9 4 Chapter 9 Maintenance...

Page 53: ...led 15 Pin Mini D sub Connector Pin NO Signal Connector 1 Red Video Signal 2 Green Video Signal 3 Blue Video Signal 4 N C 5 Ground 6 Ground for red video signal 7 Ground for green video signal 8 Groun...

Page 54: ...500 VGA 640 480 75Hz 840 500 37 500 75 000 31 500 800 600 56Hz 1024 625 35 156 56 250 36 000 800 600 60Hz 1056 628 37 879 60 017 40 000 800 600 72Hz 1040 666 48 077 72 188 50 000 SVGA 800 600 75Hz 105...

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