Nautilus Bowflex VeloCore, Assembly And Owner'S Manual, Page: 33 / 36

Assembly / Owner’s Manual
33
Condition/Problem Things to Check Solution
No display/partial display/unit
will not turn on
Check electrical (wall) outlet Make sure unit is plugged into a functioning wall outlet.
Check connection at front of unit Connection should be secure and undamaged. Replace adapter or connec-
tion at unit if either are damaged.
Check data cable integrity All wires in cable should be intact. If any are visibly crimped or cut, replace
cable.
Check data cable
connections/orientation
Be sure cable is connected securely and oriented properly. Small latch on
connector should line up and snap into place.
Check console display for
damage
Check for visual sign that console display is cracked or otherwise damaged.
Replace Console if damaged.
If the above steps do not resolve the problem, contact Customer Service (if
inside US/Canada) or your local distributor (if outside US/Canada).
Speed displayed is always “0”/
stuck in Pause mode
Data cable Make sure the data cable is connected to the Console from the main frame
assembly.
Speed Sensor Make sure the data cable is connected to the Speed Sensor.
No Speed/RPM reading Check data cable integrity All wires in cable should be intact. If any are cut or crimped, replace cable.
Check data cable connections/
orientation
Be sure cable is connected securely and oriented properly. Small latch on
connector should line up and snap into place.
Check Speed Sensor Assembly Speed Sensor Assembly should be connected to data cable. Realign sensor
if necessary. Replace if there is any damage to the sensor or the connecting
wire.
Unit operates but Bluetooth
®
Heart Rate (HR) not displayed
Bluetooth
®
Heart Rate Sensing
Device (Armband provided with
U.S./Canada machines)
Make sure device is directly against skin and device is on.
Bluetooth
®
Heart Rate Sensing
Device Batteries
If device has replaceable batteries, install new batteries. Make sure batteries
are charged, if applicable.
Interference Try moving unit away from sources of interference (TV, Microwave, etc).
Connected to previous user The Console may be still connected to the previous user. Push Connect
Bluetooth
®
button to disconnect from them/ connect to your Heart Rate Sens-
ing Device.
Console shuts off (enters sleep
mode) while in use
Check electrical (wall) outlet Make sure unit is plugged into a functioning wall outlet.
Check connection at front of unit Connection should be secure and undamaged. Replace adapter or connec-
tion at unit if either are damaged.
Check data cable integrity All wires in the cable should be intact. If any are cut or crimped, replace
cable.
Check data cable connections/
orientation
Be sure cable is connected securely and oriented properly. Small latch on
connector should line up and snap into place.
Reset machine Unplug unit from electrical outlet for 3 minutes. Reconnect to outlet.
Check Speed Sensor Speed sensor should be connected to data cable. Replace if there is any
damage to the sensor or the connecting wire.
Contact Customer Service (if inside US/Canada) or your local distributor (if
outside US/Canada).
Unit rocks/does not sit level Check level adjustment Levelers may be turned to level machine.
Check surface under unit Adjustment may not be able to compensate for extremely uneven surfaces.
Move machine to level area.
Troubleshooting