Chapter 1
Getting Started
Trillium Compact User Guide
16889R5
2014-03-04
8
1.5 Technical Support and Maintenance
If you need technical support, please submit your request by email or fax. Include a full
explanation of the problem and any supporting information (such as the maximum mass
position reading, photographs of the site, operating input voltage and current) to help us
direct your request to the most knowledgeable person for reply. Before returning a unit for
repair, contact Nanometrics Technical Support (see
The mechanical and electronic elements of Trillium Compact have been designed to be
robust and reliable. The internal reverse-voltage protection and over-current protection
automatically resets when the fault is removed, so there are no fuses to replace.
1.5.1 Recording Your Serial Number and IP Address
Before installing your Trillium Compact, it is important to record both the serial number and
the IP address of the unit. Both numbers are provided on the unit label.
Keep this information readily available. You will need to reference the serial number when
contacting Technical Support. You will need the IP address of the unit to access the Web
interface. See
Chapter 6 “Configuring Serial Communications”
for more information.
All models
70 mm Spike Kit
17247
Spikes that attach to the base of the seismometer for
installations in soft soil.
Levelling Cradle
16863
Tripod deployment cradle for rapid levelling.
See
“Levelling Cradle and Spike Kit”
information and instructions for using this product.
Levelling Cradle
Spike Kit
16874
Kit containing three types of spikes that attach to the
levelling cradle. Use the spikes to stabilize the cradle in soil,
gravel, or sand.
See
“Levelling Cradle and Spike Kit”
information and instructions for using this product.
Table 1-1
List of cables and accessories
Name
Part Number
Description
If the IP address of the unit is not recorded, it can be calculated later using the serial number.
See
Section 6.4 “Calculating the IP Address”
36 for instruction.
