MyTurn GlobalPC Getting Started Manual Download Page 89 | Manualshive

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MyTurn GlobalPC Getting Started Manual Download Page 89

A-1

A

S

OLVING

P

ROBLEMS

Before calling technical support you may find solutions to problems you might encounter
with the GlobalPC in this chapter. Most of the troubleshooting issues listed were compiled
from frequently asked questions to our technical support team. The tips in this section will
help get you on the right track with your GlobalPC.
The following topics are covered:

• Start Up
• Display
• Keyboard
• Mouse
• Modem
• Internet/Email

S

TARTUP

P

ROBLEMS

Why won’t my computer turn on?

• Is the GlobalPC properly connected?

Check each of your connections very carefully to make sure all the plugs are seated
securely. When the GlobalPC is powered on you’ll see a small green light illuminated
on the front panel.

Find answers to some of the commonly asked questions.

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Summary of Contents for GlobalPC

Page 1: ...GlobalPC Getting Started Guide...

Page 2: ...ighted by MyTurn com Inc with all rights reserved Under the copyright laws no part of this guide may be reproduced transmitted transcribed stored in a retrieval system or translated into any language...

Page 3: ...s important instructions about the product Returning the product registration card or registering with MyTurn com entitles you to receive complementary product support Keep your sales receipt as proof...

Page 4: ...installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct th...

Page 5: ...week The MyTurn com service department representative will attempt to resolve the warranty issue over the phone If a telephone resolution is not possible you will receive an RMA Return to Manufacturer...

Page 6: ...nts of the box to the following list GlobalPC computer Quick Start poster Warranty card Power module Keyboard Mouse Mouse pad Telephone cord 12 ft Phone line T adapter TV video cable 6 ft TV Accessory...

Page 7: ...play 1 10 Monitor Display optional 1 14 Modem Connection 1 15 Printer Installation optional 1 16 Using a printer 1 16 GlobalPC Startup 1 17 Turning on the Power 1 17 Installing Software 1 18 Booting t...

Page 8: ...Overview 3 1 Opening a Folder 3 2 Opening a Program 3 3 Setting Program Levels 3 4 Using Special Characters 3 6 Closing a Program 3 7 CHAPTER 4 PROGRAMS Overview 4 1 Starting Individual Programs 4 2 C...

Page 9: ...ems A 2 Mouse Problems A 4 Keyboard Problems A 5 Modem Problems A 5 Internet Email Problems A 6 CHAPTER B SPECIAL CHARACTERS Table of Special Characters B 1 CHAPTER C INTERNET BASICS Your Online Conne...

Page 10: ...TABLE OF CONTENTS x...

Page 11: ...alPC in the future use this guide for reference Additional documentation is available on the MyTurn com Web site WHAT CAN I DO WITH THE GLOBALPC The GlobalPC contains several programs that you can use...

Page 12: ...turning the power on and off on a VCR It conserves power consumption but never completely turns the power off to the computer Compare this to the rear panel power switch page 1 4 From any program you...

Page 13: ...d to store and transfer documents If you inserted a diskette in the drive press the button to eject the diskette The indicator flashes when the floppy is in use Do not remove the diskette until the li...

Page 14: ...itch to the off position before disconnecting the power module VGA MONITOR attaches to an optional monitor providing a higher resolution than a television If this connection is used the other video co...

Page 15: ...a device such as external speakers Keyboard connection attach the included keyboard The connector is color coded to plug into the corresponding color connector The connector is design to plug in a ce...

Page 16: ...and know the functions of the keyboard keys and how to use a mouse you may want to skip to the next section Help specially assigned function key to access help information for a selected item Standar...

Page 17: ...ectional or data entry keys depending on the status of the Num Lock key the function of the keys can change If the Num Lock key is pressed and the Num Lock light is illuminated then the key functions...

Page 18: ...ck the required buttons A graphical tutorial on using the mouse is available by clicking the Learn key on the keyboard MOUSE INSTALLATION The mouse included with the GlobalPC is a standard PS 2 type o...

Page 19: ...as two buttons which have specific functions The left button is used to select text cursor position and window buttons The right button is used to show help information and several optional menus When...

Page 20: ...off and then on before switching the displays to detect the display type TELEVISION DISPLAY The GlobalPC has a TV video output jack that connects to a televisions input jack If your television does no...

Page 21: ...he TV video connector and the included TV video cable Note Remember to turn on the television before turning on the GlobalPC You need to change the signal input source for your television to see the G...

Page 22: ...TV CONVERTER The GlobalPC can be connected to older television sets that do not have a video connector using the TV Converter Refer to the TV Accessory Pack for the proper installation procedure Note...

Page 23: ...hange the signal input source for your television to see the GlobalPC screen If you are not sure how to change the television refer to the documentation that came with your television You can improve...

Page 24: ...clearer image The default resolution is 640 x 480 pixels With the monitor you can view the screen at 800 x 600 pixels The higher resolution also shows more information on the screen at one time Refer...

Page 25: ...both devices Note You cannot talk on the phone and use the modem at the same time While using the modem you will not receive any phone calls and callers will not be able to reach you or reach devices...

Page 26: ...on the GlobalPC power Follow the instructions included with the printer to install the print cartridge and paper The GlobalPC has the appropriate print driver already installed to support the GlobalP...

Page 27: ...ections describe the function of each switch USING THE REAR PANEL POWER SWITCH The rear panel power switch turns the power on or off to the GlobalPC The GlobalPC goes through the entire startup proces...

Page 28: ...box BOOTING THE GLOBALPC The process of turning on the power and starting the GlobalPC is called booting the computer The GlobalPC logo displays until the boot process completes and the GlobalPC deskt...

Page 29: ...p to use the GlobalPC If you skip the registration you can register later at any time by clicking the Sign Up button from the desktop The Internet service requires payment with a credit card Be prepar...

Page 30: ...o use but provides more program features and options GLOBALPC DESKTOP The GlobalPC desktop is your starting point to using the GlobalPC programs From here you click on screen buttons to select additio...

Page 31: ...ts to use menus folders and a window style display The Advanced desktop provides more features From the GlobalPC desktop select the Advanced desktop from the Computer Utilities menu From the Advanced...

Page 32: ...GlobalPC using the Resume function by pressing the front panel power switch and the Advanced desktop was used last then the Advanced desktop displays If the GlobalPC is powered on from the Main Power...

Page 33: ...ect and start a program Using the Help Window how to use program features Using Program Windows buttons scroll bars and drop down list boxes Entering and Selecting Text copying pasting deleting text U...

Page 34: ...k program you click on GlobalPC screen buttons to perform GlobalPC program or function Some screen buttons start a program that opens a document such as a letter Other screen buttons start a program t...

Page 35: ...viously visited Click on a Help topic to re display the information about that topic The History list contains the names of the ten most recent Help windows viewed If you view more than ten help topic...

Page 36: ...es a sub menu Click on the desired menu item to select it Menu bar and menus from the menu bar click on menu item to display a corresponding menu Fields used to enter text To the left of each field is...

Page 37: ...to any program After creating a new document in the Writer program a blank screen displays with the flashing text cursor The text cursor indicates where the next character appears when you press a key...

Page 38: ...ft to highlight the word The selection should appear as Notice when the mouse cursor moves onto the document the cursor changes Other ways to select a word sentence or paragraph are Double click on a...

Page 39: ...rary in the computer memory until you turn off the computer After turning off the power the document is lost To store a document for future use you save the text or information you entered as a comput...

Page 40: ...rs that you may want to insert into a document that do not appear on the keyboard For example a special character might be the trademark symbol or the plus minus symbol Using Special Characters Specia...

Page 41: ...CLOSING A PROGRAM When you are finished using a program you can close the program to use a different program or turn off the GlobalPC The process of closing a program depends on which desktop you are...

Page 42: ...GLOBALPC GETTING STARTED GUIDE 2 10...

Page 43: ...ibed in this chapter Opening a Folder view the contents of a folder Opening a Program select and start individual programs Setting Program Levels select the visible features in a program Using Special...

Page 44: ...time finding the document by categories From the Advanced Desktop programs and documents are stored in folders represented by icons The first time you use the GlobalPC documents are stored in the def...

Page 45: ...e but the process can apply to any other program Using the Express menu 1 From the Task bar click Express Menu A menu list displays 2 Click Programs 3 From the sub menu click Writer The program window...

Page 46: ...es of the program Program Level 1 is the lowest level with the least amount of features enabled Program Level 4 is the highest level with the all the features enabled The first time you use a GlobalPC...

Page 47: ...eatures To see which features are selected click Fine Tune From Fine Tune you can manually select which features you want to have enabled or disabled 3 Click the 4 screen button 4 Click OK to select t...

Page 48: ...cters are symbols and letters that you may want to insert into a document that do not appear on the keyboard For example a special character might be the trademark symbol or the plus minus symbol Char...

Page 49: ...ce you last saved the document a window displays with the option of saving the document before closing the program If no changes were made to the current document the program closes without the confir...

Page 50: ...GLOBALPC GETTING STARTED GUIDE 3 8...

Page 51: ...described in this chapter refer to the MyTurn com Web site OVERVIEW Programs are grouped within suites or categories on the GlobalPC Desktop as follows Communication Suite Global Email send and receiv...

Page 52: ...references change selected computer settings such as sound date and time screen saver and others System Update update the GlobalPC with the most recent changes Unplug GlobalPC before moving the Global...

Page 53: ...onic messages from fellow computer users interactively chat electronically with other GlobalPC users and read messages posted by other computer users to electronic bulletin boards The Communication Su...

Page 54: ...een displays 2 Click Browse the Internet The Global Internet window displays By default the MyTurn com Home Web page displays The MyTurn com Web site offers a wide variety of features from the latest...

Page 55: ...display changing information such as stock quotes Each time you click Reload the stock prices are updated Home button displays the MyTurn com Home page Back button is activated once you have selected...

Page 56: ...have a GlobalPC only an email address An email is an informal note that you send from one person to another or from one person to many people One advantage of email is you can send one message to man...

Page 57: ...ct the desired option Creating a New Email Message To send an email message to another person you open a new message window type in the message contents and send the message To create a new email mess...

Page 58: ...field enter a short phrase describing to the person receiving the message what the message is about Message text area enter the message content The format is whatever you want it to be Attach button...

Page 59: ...ning it To view the contents of a message 1 From the Global Email window click Read Email The Global Email window displays with the email messages you received Messages are listed in the message area...

Page 60: ...the current email for reference A reply email can be used to maintain a message flow in an ongoing conversation Each reply is added to the bottom of the existing text Reply All send an email back to a...

Page 61: ...luded in the reply message You can add comments to the email or delete some or all of the reply message To reply to a message 1 From the message list in the Global Email window click on the message yo...

Page 62: ...ter users to any Usenet newsgroup you subscribe to To start NewsReader 1 From the GlobalPC Desktop click Internet and email The Internet and email screen displays 2 Click NewsReader The NewsReader win...

Page 63: ...newsgroups can contain material that you may find offensive If you have children you can setup KidGuard to deny access to newsgroups To subscribe to a newsgroup 1 From the NewsReader window click New...

Page 64: ...und are listed in the List of newsgroups field 3 Scroll through the list of newsgroups and select one that sounds like something you would be interested in 4 Click Add The NewsReader window displays a...

Page 65: ...sages you can select and open any message to view the information To read a newsgroup message 1 From the NewsReader window select the desired message 2 Click Read The Message window displays From the...

Page 66: ...ing you to register After completing the registration click on the desire category again The Chat window displays for the selected chat room The following is an example of the chat room window for Gar...

Page 67: ...he Home Office Suite programs are Design Assistant Writer Artist Spreadsheet BannerMaker DESIGN ASSISTANT The Design Assistant guides you through the process of creating documents using predefined for...

Page 68: ...time of the party and click Next Step 7 Enter the location of the party and click Next Step 8 Click Next Step 9 Click Finish The birthday party document displays This particular design assistant uses...

Page 69: ...dition to the basics Writer has special features with which you can make documents visually more appealing Some of the special features are Apply different font types and sizes to selected text Apply...

Page 70: ...mething from a blank page screen displays 3 Click Blank Page The Writer window displays The Title bar at the top of the window shows the name of the program and the name of the current document When y...

Page 71: ...lays 2 For the example used in this guide type the following My writer file 3 Click Save The Writer window displays with the document name in the Title bar To close Writer 1 From the Title bar click D...

Page 72: ...ent and exit Writer button Using Writer After creating a blank document the Writer window displays ready for you start creating your document This section explains how to use some of the Writer tools...

Page 73: ...o select all the text you typed starting from You re Move the mouse cursor before the y in You re 2 Click the left mouse button The text cursor should move in front of the Y in You re However when you...

Page 74: ...s used to change the line spacing With the text still selected from the previous procedure click on the triple line spac ing tool The selected text now appears with extra spaces between the lines To c...

Page 75: ...ys justified between the margins relative to the center of the line Right text is justified from the right side of the page As you type characters appear on the right side of the line and move to the...

Page 76: ...he design of each character A text style is an attribute of a font such as bold italic or underlined The GlobalPC comes with several fonts the default is URW Roman Additional fonts are available from...

Page 77: ...iter features such as spell checking and importing graphics ARTIST Artist is a graphic drawing program with many powerful features It includes drawing tools to create geometric shapes and a text tool...

Page 78: ...Assistant section 3 Click Blank drawing The Artist window displays The Title bar at the top of the window contains the name of the program and the name of the current document When you create a blank...

Page 79: ...t you do not want to close the program at this time and want to return to the document to continue working on it click the Go back to my document button 2 Click Close the document and exit Artist butt...

Page 80: ...an object is not exactly the right shape or is not positioned where you want it You can easily move or resize an object or delete it and try again You can manipulate objects in other ways not describe...

Page 81: ...gle 3 Position the mouse cursor on the center handle 4 Press and hold the left mouse button and drag the rectangle to the desired location To resize the rectangle After drawing the rectangle you can c...

Page 82: ...stant results Opening and Closing a Spreadsheet To start Spreadsheet 1 From the GlobalPC Desktop click Create and use documents The Create and use documents screen displays as shown in the Design Assi...

Page 83: ...close Spreadsheet 1 From the Title bar click Done The Done window displays as shown in the Writer section If you did not save the document the Save it so I can use it again later button is available C...

Page 84: ...The current cell is indicated by the dark border around the cell 1 Select cell A2 2 Type Sales Forecasts for June 2000 As you type the text it appears in the Cell Contents field on the top of the win...

Page 85: ...3 On the column header place the cursor on the separator line between columns A and B The cursor changes to indicate the column margin 4 Leaving the mouse cursor on the column margin press and hold t...

Page 86: ...his section describes the SUM formula which is used to total a list of numbers This is one of many formulas For more examples refer to the MyTurn com Web site In this section you will create a spreads...

Page 87: ...variables to show the format of the cell You need to edit the formula to include the actual values you want to calculate 7 Replace the following in the Cell Contents field value1 value2 with B3 B4 B5...

Page 88: ...Play and Learn Suite consists of the following programs Crossword Learning Center Solitaire Tetris Instructions for using the games are available in the Support section of the MyTurn com Web site COMP...

Page 89: ...his section will help get you on the right track with your GlobalPC The following topics are covered Start Up Display Keyboard Mouse Modem Internet Email STARTUP PROBLEMS Why won t my computer turn on...

Page 90: ...on but you can t see anything on the screen troubleshoot your display using the tips below as a guide Often times it seems as if the computer is not working when the problem is actually with the disp...

Page 91: ...the GlobalPC in sleep mode When the computer is in sleep mode the on off light on the front panel is not illumi nated so it appears as if it s turned off Press the button on the front of the GlobalPC...

Page 92: ...mouse cleaner longer If your mouse needs to be cleaned follow the instructions below How to clean your mouse Shut down your GlobalPC Pick up the mouse and turn it over so you can see the roller ball...

Page 93: ...k To turn it off press the Num Lock key to deactivate the green light on the keyboard MODEM PROBLEMS Why can t I get online Is your phone line operating Your modem won t work if you are using an inope...

Page 94: ...you are emailing or browsing the Internet you risk losing your online connection Sometimes you can get away with preserving connec tions if you hang up quickly but usually once you pick up the phone...

Page 95: ...call technical support The Web page is incomplete not showing Have you tried using the scroll bar Usually you need to click the scroll bar to the right of the Web page in order to see the whole page I...

Page 96: ...GLOBALPC GETTING STARTED GUIDE A 8...

Page 97: ...he character means to press and hold the sequence of keys shown For example to enter the character the first character in the table press and hold the Crtl Alt and u keys at the same time and release...

Page 98: ...Alt e o Ctrl Alt o Ctrl Alt i o Ctrl Alt u o Ctrl Alt n o Ctrl Alt e n Ctrl Alt n Ctrl Alt i n Character Keystroke Ctrl Alt u u Ctrl Alt t Shift Ctrl Alt 8 Ctrl Alt 4 Ctrl Alt 3 Ctrl Alt 6 Ctrl Alt 8...

Page 99: ...ft Ctrl Alt q Ctrl Alt q Ctrl Alt Shift Ctrl Alt Shift Ctrl Alt Ctrl Alt Character Keystroke Shift Ctrl Alt Ctrl Alt Ctrl Alt u y Ctrl Alt u Y Shift Ctrl Alt 4 Ctrl Alt e y Ctrl Alt e Y Shift Ctrl Alt...

Page 100: ...GLOBALPC GETTING STARTED GUIDE B 4 Ctrl Alt e U Ctrl Alt i U Ctrl Alt U Character Keystroke...

Page 101: ...her Internet access companies provide the onramps to the Information Superhighway a physical connection that allows you to access the Internet GlobalPC Online has fast onramps in hundreds of cities Th...

Page 102: ...t of the Web page address www myturn com is the Web site address The com reference designates the type of Web site Some typical extensions are com commercial edu education colleges and universities go...

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