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Use of MXD-LTE Spoken Messages
The MXD-LTE is programmed to announce status and other messages during its operation. The following
table describes the meaning of those messages where it may not be obvious:
Spoken Message
Meaning
Suggested Action
Calling For Help
The base unit has been activated
and is calling the response center.
Wait for the call to be connected to
an attendant. Do not press your
PHB again or attempt to disconnect
the call.
Cell Module Not
Activated
Not registered with the cellular
network.
If heard during initial installation,
follow the instructions under
Installation Steps. If received after
the unit has been installed and
tested, try pushing the RESET button
and listen for the
“…System Ready”
message. If the
“not activated”
message persists, please contact
your service provider.
Service Suspended
The cell module has been taken out
of service by your provider, and calls
cannot be processed.
Contact your provider to determine
why the module has been
suspended.
“#” Bars
The MXD-LTE is announcing the
current strength of the cellular
signal.
It is best if at least two bars is
detected. Re-position the unit in the
home to obtain a better cell signal.
If these steps do not correct the
problem, verify that sufficient cell
coverage is available at the
residence.
No Cell Service
The MXD-LTE cannot detect the
cellular network.
The unit needs service. Contact your
provider.
No Data Connection
The MXD-LTE is not detecting a data
connection.
The unit needs service. Contact your
provider.
Please Check Power
Connection
The base unit is unplugged from the
wall or the AC power circuit is not
energized.
Verify the power block is plugged
into a live AC outlet that is not
controlled by a light switch
Exiting Power Saving
Mode, Please Wait
The base unit has had power
restored and is restoring normal
functionality from power saving
mode. Power saving mode keeps
only critical functions active until
needed to extend battery life.
The base unit is restoring normal
functionality and will shortly
announce “system ready.” It is
recommended to test the system to
ensure the system is functioning
normally.
Please Service Unit
The MXD-LTE has been disabled or
has malfunctioned.
Contact your service provider for
further instructions.
Zone #, Pair device
The MODE button has been pressed
twice, the unit is ready to pair
accessories into the specified zone.
See Pairing Accessories.
