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Troubleshooting

Maintenance notice

To protect the normal use of all accessories, please kindly make sure understand and pay attention to
following points.

Power input AC100~240V, Output DC 12V/3A. Using power of any other specification may damage
the device beyond repair.

Under normal working status, power adapter will be warm. Keep the Mvix Ultio and its power
adapter in well ventilated area. Do not put the device in bed, sofa, or similar area with sub-optimal
cooling effect.

Do NOT place anything on top of Mvix Ultio. Objects placed on top may cause operational
interference with the device.

Do not try to repair the unit yourself by opening its electronic components. Observe Precaution
when handling Electrostatic Sensitive Devices.

If the power cable is broken or stripped or if the device comes in contact with any liquid, it is strongly
advised to power down the device and remove the power cable immediately.

Always disconnect power cable when rebooting your media player.

Firmware Upgrade Failure Recovery Process

Shut down the Player and

Remove the power cable

from Mvix Ultio.

Download a fresh copy of the latest firmware to USB drive, and connect the USB drive to the player.

Press Power button (on Mvix Ultio), at the same time insert the power cable at back. (Note: Please
press power button for 10 seconds before plugging in the power cable.

Always use COMPOSITE VIDEO OUTPUT during firmware upgrade and failure recovery

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Summary of Contents for Ultio

Page 1: ...MvixUltio User Guide Solutions for the HD Planet ...

Page 2: ...Mvix Ultio User Guide 0 ...

Page 3: ...ssly approved by the party responsible for compliance could void the user s authority to operate this equipment Country Code Statement For product available in the USA Canada market only channel 1 11 can be operated Other channel Selections are not possible To maintain compliance with FCC RF exposure requirements use only belt clips holsters or similar accessories that do not contain metallic comp...

Page 4: ...l 6 Clean the unit with a soft dry cloth 7 Visit mvixusa com for additional product information for troubleshooting Don t s 1 Don t expose your MVIX unit to heat sources or high temperatures 2 Don t expose your MVIX unit to water oil dust or magnetic materials 3 Don t block the vents Free airflow should be maintained around the unit 4 Don t attempt disassembling or remodeling the unit 5 Don t drop...

Page 5: ... with Windows XP 23 File Sharing with Windows Vista 25 USB Host Interface 26 Connect to a PC via USB 2 0 27 Transferring Files to from Ultio to PC via USB Host 28 Transferring Files to from Ultio to PC NAS over the Network IV NETWORK ACCESS 30 UPnP 31 Access Media over the Network V FILE MANAGEMENT FUNCTIONS 33 Renaming and Deleting Media Files 34 Copying and Moving Media Files VI MEDIA PLAYBACK 3...

Page 6: ...BLESHOOTING 45 Maintenance notice 46 Frequently Asked Questions X GPL CODE AVAILABILITY 48 Notice of Free Open Source Software Licenses and Source Code XI WARRANTY 49 Warranty XII TRADEMARKS AND LEGAL ATTRIBUTIONS 50 Trademarks and Legal Attributions XIII COPYRIGHT MEDIA 52 Use of Copyright Media XIV GLOSSARY 53 Glossary XV INDEX 54 Index 4 ...

Page 7: ...P3 WMA AAC OGG FLAC AC3 The Media Center is completely Scalable you decide what HDD size suits you Built In Torrent Client Built in Torrent Client combined with NAS features provides an idea setup for digital media acquisition storage and sharing Home theater PC Experience Combined with spectacular picture quality of HD video and crystal clear sound clarity of digital audio the Ultio provides a co...

Page 8: ...vob dat avi mpg mp4 mov rm rmvb divx xvid flv Audio Playback Codec MP3 WMA WAV OGG AAC LPCM FLAC AC3 Container WAV wav pcm ADIF ADTS aac M4A m4a OGG ogg ASF WMA asf wma FLAC flac Image Playback JPG JPEG BMP PNG GIF Subtitle Playback sub smi ssa srt idx sub Audio Video Out HDMI1 3 digital video and audio signals Component Y Pb Pr Composite Video Optical SPDIF 5 1Ch Dolby Digital Stereo audio output...

Page 9: ...1920 1080p TS 1920 1080p M2TS 1920x1080p TP 1920x 1080p MPEG 4 DIVX XVID AVI 1920 1080p MP4 1920 1080p MKV 1920 1080p VC 1 WMV 1920 1080p H 264 AVI 1920 1080p MP4 AVCHD 1920 1080p MKV 1920 1080p MOV 1920x 1080p RM RMVB 1920x 1080p AUDIO MP3 WMA WAV AAC OGG AC3 Dolby Digital FLAC REAL AUDIO PICTURE JPG JPEG BMP PNG GIF 7 ...

Page 10: ...stop current operation Press to move the cursor left Press to move the cursor right OK Press to confirm or select the current operation Press to move the cursor up Press to move the cursor down Press to switch on off the power Power LED Blue light when switch power is on Red light when Ultio is in stand by 8 ...

Page 11: ... AV OUT Composite R W Y Video Out COMPONENT Component YPbPr Video Out OPTICAL Optical Audio Out 5 1Ch HDMI High definition Video Out LAN 10 100 Network Port USB DEVICE USB2 0 to connect to PC for file Transfer USB HOST USB Host to connect to external Storage 9 ...

Page 12: ...me VOL Increase the volume OPTION Option Navigation Bar for Rename Edit Files STOP Stop Playback PLAY PAUSE Play Pause Media File Playback REPEAT Set Repeat Option e g Chapter Title COPY Enter the File copy mode SELECT Select a file and then press confirm to add delete files in the playlist Select Files Folders in Copy Mode CONFIRM Add or delete option in playlist INFO Display time title informati...

Page 13: ...e System Settings Video Configure Video Playback Settings Audio Configure Audio Playback Settings Photo Configure Image Playback Settings Network Configure Network Settings Systems Settings Menu Provides Access to System wide Settings Menu Language Select Menu Languages Text Encoding Select Text Encoding languages for Subtitles etc Screen Saver Turn Screen Saver ON OFF Login Control Turn Login Con...

Page 14: ...gs Provides Access to Configuration of Audio Playback Settings Night Mode Select Night Mode Off On or Comfort level Digital Output Select Digital Audio out Settings HDMI LPCM Ultio decoded Audio Output via HDMI HDMI RAW Raw Audio Stream Output via HDMI SPDIF LPCM Ultio decoded Audio Output via Optical Out SPDIF RAW Raw Audio Stream Output via Optical Out Photo Settings Provides Access to Configura...

Page 15: ...B storage device During this operation there is no video audio playback To resume playback mode disconnect the USB cable connected to your PC and turn on the Mvix player The supplied cables and accessories are recommended for customized best performance of the Mvix Media Player Using any other after market cables or accessories may not provide best performance DO NOT use any power adapter with Mvi...

Page 16: ...SATA Cables available on the board Flip the board and locate the 2 holes for securing HDD with screws Insert the Tray back in the enclosure and install the 3 screws on the back of the device Once the HDD is physically installed Format the HDD using Mvix Ultio in built utility Caution Do not install a HDD containing data files Ultio will format the HDD upon first use and erase all current data ATTE...

Page 17: ...croll down and select HDD Format Navigate to the right select HDD Format and press OK on your Mvix Remote The Warning page informs you that the HDD inside your Ultio is about to be formatted and that all data will be erased from that disk Note Formatting is an irreversible process Always backup your data before formatting a HDD ...

Page 18: ...esigned for video output via a variety of AV connections such as composite AV component YPbPr and HDMI Depending on your current AV setup you can decide which mechanism is most suitable for you The Mvix Ultio is configured such that it can detect video output automatically making the AV link to TV hassle free If choosing a Composite RCA type Red Yellow and White cable Plug the yellow connector int...

Page 19: ...and select YPbPr video input mode If choosing a HDMI Cable HDMI output provides the highest quality of video output For your convenience a HDMI cable is included with Ultio HDMI output offers the composite of digital audio and video signal upto 1080p resoution Connect the HDMI cable to output of Ultio and the display device TV LCD projector etc with HDMI input Select HDMI mode in TV Always connect...

Page 20: ... screen will flicker and adjust the resolution This is a normal process where the device is self configuring itself to work with your setup If you see just a black screen the first time you use Mvix Ultio TV make sure the input you ve selected on your TV matches the input you ve plugged the cables into on your TV or receiver If the input matches you might need to select a screen resolution that yo...

Page 21: ...separately Once your TV is setup and displays the main home page of Mvix Ultio Press setup key on the Mvix Remote or select setup menu in the initiation interface Select Network option in the setup window and press OK to confirm Network configuration allows for either automatic or manual IP setup via Wired or Wireless setup Follow the on screen instructions to complete the network setup If you con...

Page 22: ...o options o DHCP IP AUTO Choose this option if you want your router to assign a dynamic IP address to Mvix Ultio This option is easy to use and recommended for normal users o FIX IP MANUAL This option allows you to assign a static IP address to Mvix Ultio This option requires modifying network settings of Mvix Ultio and is recommended for advanced users If setting Static IP for your Mvix Ultio ent...

Page 23: ... media player a confirmation WiFi Plug In will pop up on the top of your LCD Plasma screen If you have already installed and setup your wireless connection earlier you can simply test to ensure that you are connected and the network is operational Using your Mvix Remote navigate to the NETWORK label and press OK You will be see atleast two links folders labeled as My_Shortcuts and My_Neighbors Thi...

Page 24: ...tion 1 Profile Browse and select Connection 1 and then select Infrastructure AP Mvix Ultio performs a scan of wireless networks and displays SSIDs of available networks in its range along with their security protocols WEP WPA WPA2 and signal strength Select the your preferred wireless network and press OK If your preferred network requires an access key WEP WPA WPA2 key then a keyboard pops up Ent...

Page 25: ...f your hard drive This operation is specifically discouraged if you do not trust the other network users Enable Simple File Sharing under Windows XP Double click on My Computer icon on the desktop On the Tools menu click Folder Options Click the View tab and then select the Use Simple File Sharing Recommended Check box to turn on Simple File Sharing Note Windows XP Home Edition based computers alw...

Page 26: ...k and then click Properties A new Window titled Network and Sharing Center pops up In the Sharing and Discovery section of the Network and Sharing Center window click the down arrow next to File sharing Within the File sharing settings click Turn on file sharing and then click Apply To enable public folder sharing do the following o In the Sharing and Discovery section of the Network and Sharing C...

Page 27: ...gnized Use the AC adapter included with your 2 5 external HDD to enable its use with the Mvix player Mvix Ultio is also compatible with external USB DVD drives Simply connect the USB DVD drive to the USB host port of Ultio and you can play the contents from the DVD disk directly At the same time you can copy contents from your DVD ROM discs to the internal hard drive inside Mvix Ultio for backup T...

Page 28: ... 0 cable Once the PC has recognized this external storage device simply drag and drop transfer files and folders from your PC to Mvix Ultio s internal HDD Upon completion of data transfer remove the USB cable from the PC by disconnecting the storage device safely click the USB device icon lower right bottom corner on your PC to stop the USB device Note If your PC does not recognize Mvix Ultio as a...

Page 29: ...essing the Power button on the Mvix Ultio or on your remote Connect the USB 2 0 A B cable included to the USB Host port located to the right of the Ethernet port on Mvix Ultio Connect the other end of the Cable to your PC Power On the Mvix Ultio Media Player Your computer will recognize the Mvix Ultio and will attach the player as an external USB Hard Drive Simply Drag and Drop your media files fr...

Page 30: ...o copy media files from your o USB Drive you will select USB o Local Hard Drive inside Mvix Ultio you will select HDD o DVD drive connected to Ultio via USB you will select DVD o Network e g a shared folder on your network PC NAS etc you will select NET Press the right arrow on the remote to move to the Destination column and select where you want to copy move your media file To copy move media fi...

Page 31: ...ows Explorer or click on My Computer and navigate to the folder labeled Network o If your PC is connected to the same network and workgroup as the Mvix Ultio your PC will immediately recognize it as a Network Drive o The Mvix Ultio shows up as a Network drive labeled as Venus o Double click on this network drive and you will be able to access the HDD inside Mvix Ultio 29 Simply drag and drop all y...

Page 32: ...t to online video services such as YouTube Joost Hulu and many more Using a combination of an application such as Tversity or PlayOn you can access large number of online video channels on to your LCD or Plasma Install a UPnP AV server such as Tversity or PlayOn on your PC Follow instructions provided in these applications for installation Connect both the PC and the Mvix player to the network ove...

Page 33: ...AS These bookmarks shortcuts not only store the direct path location of these network folders but also the access information userid and password Shortcuts eliminate the hassle of browsing to your favorite folders and entering userid and passwords repeatedly 31 Once on the My Shortcuts link Press OPTION key to enter the setup interface You can Add Modify or Delete Used ID and passwords of individu...

Page 34: ...olders that are protected by user id and password This link provides you access similar to the My_Shortcuts link except that bookmarks UserIDs and PW cannot be stored Once the My_Networks link is setup and configured to access a shared folder on your PC or NAS the folder will work exactly like a media storage device and can be used for Accessing Storing and Manipulating Media Files You can also ed...

Page 35: ...the remote Navigate to the media file that you wish to edit Rename Delete Press OPTION on your remote and a small menu popup box is displayed Choose options o Return Return to Playback or Preview Mode o Rename Rename File Name o Delete Delete File from the storage location USB or HDD If you intend to Rename the file choose Rename and press OK An On Screen Keyboard is displayed for entering the new...

Page 36: ...column represents the source location of the file The Right column represents the destination where you will like to copy move the file Using your remote navigate to the left column and select the source of your file With the source HDD USB etc highlighted Press the right arrow on the remote to move to the Destination column and select where you want to copy move your media file Next browse for me...

Page 37: ...f digital audio via HDMI1 3 Video Out interface Movie viewing Simple Playback Fast forward Rewind Pause and Zoom View subtitles reposition subtitles on the screen Create Video playlists DVD ISO File Playback Photo viewing Create custom slide shows with a variety of transitions and background music Zoom and Rotate Pictures Music playback Fast forward Rewind Pause and Repeat Music Playback In order ...

Page 38: ... remote control to Play the video or movie on full screen Like a standard DVD player you can Fast Forward or Rewind the Video Playback Press MUTE on Remote to mute the audio Press PAUSE to pause the video playback Playback with Subtitles Ultio also features supports video playback with subtitles Subtitle file formats such as SSA SMI SRT and SUB are supported Put the Video File and the Subtitle fil...

Page 39: ...u Note Refer MvixUSA Support Center for help on How to create an ISO file from a DVD Playing DVD ISO files is exactly the same as playing any other video file on Mvix Ultio Navigate to the Main Menu of Mvix Ultio Using the arrow keys on your remote navigate and select the files folder s containing the preferred ISO files Once the file is highlighted Press OK on the Remote to start file playback If...

Page 40: ...the preferred audio or music files Once the music audio file is selected highlighted a preview panel shows the music file s tag information e g Artist information Title Album etc Press OK or Play on the remote control to Play the Audio or Music file You can Fast Forward or Rewind the Audio Playback Press MUTE on Remote to mute the audio Press PAUSE to pause the playback Use Volume button to increa...

Page 41: ...d in Photo Setup Settings then all subsequent photos in the folder will play sequentially like a Slideshow Slideshow Playback with Background Music While viewing a slideshow you can also have music playing in the background There are three alternative ways o Direct Play Browse and play the music file that you would like to play as background music Navigate to the folder containing Photos and press...

Page 42: ...you will see a checkmark beside the files you have selected You can select and add as many files the playlist at a time Press CONFIRM on your remote and the files will be added to the playlist Now you can navigate to other folders to select more files and confirm the selection to add to the playlist Note Playlists can only be created from files located on Ultio s internal HDD Playing Playlists Usi...

Page 43: ...files to a root directory of a USB drive Ensure that the USB drive does not contain any other files of any sort Plug the USB drive into the USB host port of your Mvix Ultio Navigate to Mvix Ultio SETUP section Click System Scroll down to BT Samba Info press OK Install both BTPD and UNICGI Once these have been installed RUN these services refer on screen instructions Please refer to our Support Cen...

Page 44: ...eferred browser e g 192 168 xx xx Note Default username and password are Username admin Password 123 Account Management Upon successful login click on the Account Management tab Account management allows you to change the administrative login password to access the Torrent client Visit Neighbor Click on the Visit Neighbor tab to review the status of theTorrent client System and Storage that is ins...

Page 45: ...t default 0 Max upload Maximum upload speed Sets the maximum upload in kilobytes second 0 no limit default 20 Seed Setting Seeding Time Amount of time you want to seed upload after you have acquired downloaded the torrent file 0 disable uploading default 24 hours Delete torrent automatically Once the file has downloaded the torrent file torrent will be deleted Default No Simultaneous Setting Simul...

Page 46: ...files Transfer these files to a blank USB drive Do NOT put these files in any FOLDER Ensure that you have copied ALL files related to firmware update Caution Do NOT install firmware over the network On your Mvix Ultio go to the main menu and select Setup and then select System In System settings Scroll down to System Update and press OK Firmware Upgrade process will start Reboot the player AFTER t...

Page 47: ... the unit yourself by opening its electronic components Observe Precaution when handling Electrostatic Sensitive Devices If the power cable is broken or stripped or if the device comes in contact with any liquid it is strongly advised to power down the device and remove the power cable immediately Always disconnect power cable when rebooting your media player Firmware Upgrade Failure Recovery Proc...

Page 48: ...our player is not defective Please check your source video files to eliminate any inconsistency in their encoding I accidentally changed my video output settings and now I cant see anything on TV Simply use the following steps to change your Video output Settings on your Mvix player Power On your TV and set the channel to the video input connected to Mvix player Power on your Mvix player Wait for ...

Page 49: ...ttp www linux mtd infradead org gdb http www gnu org software gdb freetype http download savannah gnu org releases freetype jpeg 6b http www ijg org neon Http client http www webdav org neon libpng http www libpng org miniupnpc http miniupnp free fr SubtitleParser zlib http www zlib org ebase database http sourceforge net projects ebase mplib http sourceforge net projects mplib qDecoder http www q...

Page 50: ...g your replacement MvixUSA and its distributor pay for ground shipping only Please contact MvixUSA s Distributor in your country for more details Specifically your warranty does not cover the following Shipping charges to return defective product Labor charges for installation or setup of the product adjustment of customer controls on the product and installation or repair of systems outside of th...

Page 51: ...mark of Apple Computer Inc PSP PlayStation Portable is a trademark of Sony Computer Entertainment Inc Java and all Java based trademarks are trademarks of Sun Microsystems Inc in the United States other countries or both Microsoft Windows Vista are trademarks of Microsoft Corporation UNIX is a registered trademark of The Open Group in the United States and other countries WI FI WPA WPA2 and WMM ar...

Page 52: ...PY FROM THE COPYRIGHT OWNER YOU MAY BE VIOLATING COPYRIGHT LAW AND BE SUBJECT TO PAYMENT OF DAMAGES AND OTHER REMEDIES Mvix Ultio or any of its accessories must not be used for unauthorized duplication of DVDs CDs or any other works protected by copyright No license to infringe copyright is granted by the sale of this equipment Recording and playback of material may require permission of the media...

Page 53: ...face is a compact audio video interface for transmitting uncompressed digital data It connects digital audio video sources such as set top boxes Blu ray Disc players personal computers PCs game consoles to compatible digital AV devices such as monitors LCDs Plasmas or High Definition Projectors HDMI An ISO image is an archive file also known as a disk image of an optical disc in a format defined b...

Page 54: ...terference Statement 01 Brightness 12 IP Address 19 20 22 BMP 06 07 ISO 06 37 54 C L Component Video 06 13 54 LAN 06 09 20 Contrast 12 LPCM 06 12 18 Copy File 09 20 28 Copyright 42 50 53 D M DHCP 19 20 MKV 05 06 07 Divx 06 51 54 MOV 05 06 07 Dolby 06 07 54 MPEG 1 2 4 05 06 07 DVD Playback 37 Mute 10 36 37 E N Edit File 33 NAS 05 Encoding 11 47 Network File Transfer 19 28 Explorer 23 29 34 NTSC 04 ...

Page 55: ...le 23 33 WEP WPA WPA2 22 Restore 11 Wireless WiFi 22 RM RMV RMVB 06 07 WMV WMA 05 06 07 S X Samba 11 29 Xvid 05 06 07 Setup System Settings 10 11 15 Slideshow 39 Subtitles 36 Y T YPbPr 09 16 17 05 06 41 Torrent Bittorrent Trademark 51 Troubleshooting 03 29 46 Tversity 05 30 Z U Zoom 39 11 41 45 Upgrade Firmware UPnP 05 30 USB Host 06 27 53 ...

Page 56: ...Mvix USA Inc www mvixusa com Tel 866 310 4923 Fax 866 614 3880 service mvixusa com Technical Support http support mvixusa com 54 ...

Page 57: ...d No part of this publication may be reproduced in any form or by any means or used to make any derivative such as translation transformation or adaptation without the express written consent of Mvix USA Inc as stipulated by the United States Copyright Act of 1976 ...

Page 58: ...www mvixusa com ...

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